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June 5th, 2013 plan4demand
Master Data Leadership Exchange
presents:
The web event will begin momentarily
with your host:
Proven SAP Partner
 More than 500 successful SCP
engagements in the past decade.
 We’re known for driving measurable
results in tools that are adopted across
our client organizations.
 Our experts have a minimum of 10 years
supply chain experience.
 Our SAP team is deep in both technology
and supply chain planning expertise; have
managed multiple implementations; have
a functional specialty.
“Plan4Demand has consistently put
in extra effort to ensure our Griffin
plant consolidation and demand
planning projects were successful.”
-Scott Strickland, VP Information Systems
Black & Decker
1. Unit of Measure (UOM) - Why UOM needs to be defined, understood, and
common across your data
2. Data Definitions - What information & assumptions are used to create
Master and Transactional data?
3. Data Scrubbing – When should data scrubbing and cleansing be done?
4. Data Validation & Tools – How do you get business users involved with data
quality validation and how do you provide data exception tools to assist?
5. Data Latency – Why is Transactional data timing important?
6. Master Data Source – Where should master data should be pulled from?
7. Planning Data Storage – Where should scrubbed master / transactional
planning data be stored?
8. Data Maintenance – How can Users maintain?
9. Data Ownership – Who should own the process?
3
• While Master Data may seem like a jungle to be
successful you need to think of it as a garden instead.
• Easier to manage
• Tamed and pruned
• Tended to
4
a
*Plan4Demand is in no way an advocate of deforestation
1. Unit of Measure (UOM) - Why UOM needs to be defined,
understood, and common across your data
2. Data Definitions - What information & assumptions are used to
create Master and Transactional data?
3. Data Scrubbing – When should data scrubbing and cleansing
be done?
4. Data Validation & Tools – How do you get business users
involved with data quality validation and how do you provide
data exception tools to assist?
5
UOM needs to be defined, understood, and common across your data
Businesses deal with multiple units of measure (UOM) from raw materials, work in
processes, finished goods, and saleable goods.
From an APO Planning perspective, a common UOM is required to
communicate the operating plan across all business functions.
 Businesses typically have multiple units of measure for the products they sell,
distribute, procure, and manufacture
 Too many planning units of measure lead to inaccurate planning results
 Integrated SAP APO solutions are nullified by manually updated conversion tables
6
A base unit of measure (UOM) must be established
for APO Planning purposes
The unit of measure must be applicable from a sold to customer standpoint such
that projected business requirements can be passed along to all planning
functions.
 Usually the selling product UOM is used as the planning base unit of measure
 Establish a common base UOM for planning purposes
 If other business areas operate with a different UOM, conversions factors must be
maintained to tie back to the planning base unit of measure
7
APO Planning UOM failures
are symptoms of bigger issues
Example:
A Major CPG Company’s APO implementation
came to a stand still when multiple UOM
conversions took place with in the APO-SNP
planning engine
Questions To Ask:
 Why are so many UOM conversions
required ?
 Are we using the correct APO Application
for the desired planning function ?
 Are we maximizing the overall business
efficiency or a specific planning area
efficiency ?
Designing a Master Data Management
Solution is like planting a garden to
feed your APO Planning Solution
Keep the Master Data Garden
simple and easy to maintain
8
1. Unit of Measure (UOM) - Why UOM needs to be defined,
understood, and common across your data
2. Data Definitions - What information & assumptions are used to
create Master and Transactional data?
3. Data Scrubbing – When should data scrubbing and cleansing
be done?
4. Data Validation & Tools – How do you get business users
involved with data quality validation and how do you provide
data exception tools to assist?
9
Understand what information and assumptions
are used to create master and transactional data
During many APO implementations, project teams are in such a hurry to pull
master and transactional data from ECC (or legacy applications) they fail to
clearly understand how the data is defined and IF the mapped data fully
meets the business requirements.
 One of the major reasons APO projects fail to go-live as planned is because master
and transactional data requirements were not clearly defined up front
 Each data element must have a clear definition of what characteristics are included
in the definition
 Project teams are too quick to locate an ECC field name by a key word instead of
locating the master / transactional data source
10
Approach APO data definition requirements like business requirements.
Clearly define the base data requirements (focus on what should be included and
excluded) map the data elements available (documenting all characteristics associated
with the data) and perform a GAP analysis between data requirements and data
available.
11
 Clearly document each data element required
to support your APO solution (baseline data
requirements)
 Once the APO data requirement source
mapping to ECC (or legacy application) is
complete, perform a thorough analysis on
source data definitions and characteristics
 Conduct a GAP analysis between the APO
baseline data requirements and available ECC
source data to determine data scrubbing effort
Questions to Ask
 What data characteristics are
required for APO Planning ?
 Is my APO data mapped to the ECC
data origin source ?
 What are all the data characteristics
of the ECC origin source data ?
When planning your Data Management
Garden (Solution), make sure you
select the plants that meet the needs
of your garden.
12
Example:
An Industrial Goods company was pulling Order
History to drive their APO-DP solution. After Go-
Live they noticed their forecasts were consistently
off by 1-2 periods. Turns out their Order History
was pulling Order Creation Date and not Customer
Requested Date
Data is not defined equally from business to
business: Details Matter!
Once you have selected your
“master data plants”,
understand each plant’s
(Data Set’s) characteristics
to ensure a bountiful garden
1. Unit of Measure (UOM) - Why UOM needs to be defined,
understood, and common across your data
2. Data Definitions - What information & assumptions are used to
create Master and Transactional data?
3. Data Scrubbing – When should data scrubbing and cleansing
be done?
4. Data Validation & Tools – How do you get business users
involved with data quality validation and how do you provide
data exception tools to assist?
13
When in the Implementation Process did Data
Scrubbing Occur?
Answer on your screen – Select all that Apply
A. Before the Project Started
B. After Data Mapping was Completed
C. During Integration Testing
D. During UAT Testing
E. None of the Above
14
Allow plenty of time for data scrubbing and cleansing!
Often times “data scrubbing” or “data cleansing” activities are performed
multiple times on the same master / transactional data elements.
These additional scrubbing activities are reactive and unplanned actions that
eat into project delivery time.
 When data issues are discovered during testing activities, it usually means not
enough time was spent on clearly defining the APO data requirements
 Multiple data cleaning activities are time consuming, expensive, and waste valuable
project resources
 If the APO Project fails to allocate enough data scrubbing time during data
validation, project testing costs increase by 2x – 3x!
15
Do not rush through or over look the
Data Requirements / Data Validation APO Project stage.
This critical project stage creates a solid Master and Transactional Data
foundation for the APO Planning Solution.
16
 Data Scrubbing activities must be well planned
with a specific set of instructions
 Specific Data Cleansing actions are driven by
GAPs identified during the data requirements
process
 Data scrubbing is not complete until the APO
input data is verified and determined fit for use
Data Scrubbing requires detail instructions
driven by data GAP analysis
Keys to Success
 Develop robust data definitions with
business user input
 Document source data logic and
assumptions
 Document and develop test criteria for
all data scrubbing elements
 Create a robust data scrubbing
algorithm with verifiable results
The APO input “data garden”
requires weeding and attention to
achieve the desired results
APO data must be pristine to properly
support the high demands on the
Integrated Planning Solution
17
1. Unit of Measure (UOM) - Why UOM needs to be defined,
understood, and common across your data
2. Data Definitions - What information & assumptions are used to
create Master and Transactional data?
3. Data Scrubbing – When should data scrubbing and cleansing
be done?
4. Data Validation & Tools – How do you get business users
involved with data quality validation and how do you provide
data exception tools to assist?
18
Get business users involved with data quality validation
Many APO Projects create a false sense of security during Data Validation.
Project teams either use an unqualified resource to sign-off on Data
Validation or fail to provide validation instructions and tools.
 APO Data Validation is not a rubber stamp process where someone reviews a
report, a spreadsheet of data, or a database file and then provides an “OK The
Data Looks Good”
 When APO teams fail to allocate enough data validation time, the burden is pushed
to integration / user acceptance testing
 In many cases, APO data validation is performed by someone who is not familiar
with the data and how it will be used to Demand or Supply Plan the business
19
A robust APO Data Validation testing strategy is required to successfully
deliver a reliable planning solution, on time, and on budget.
20
 Before APO Data Validation can begin, a
business planning resource must be held
responsible for validating the APO planning data
 By re-using the APO Master and Transactional
Date Requirements Definition documents, the
Validation Team can ensure testing scenarios
contain the appropriate data characteristics
 Repeat APO Data Validation and scrubbing
iterations until master and transactional data is
validated 100%
APO Data Validation starts during
implementation and continues through
the life of the APO Planning Solution
Keys to Success
 Develop robust data validation
methodology
 Re-use Data Requirements Definition
Document to script Validation
scenarios
 Re-use Data Scrubbing logs to assist
with Data Validation
 Cross Check Validation Results
 Establish ongoing automated
validation checks
APO data requires constant
monitoring and attention to
maintain quality beyond Go-Live
Data Validation is required to ensure the APO
input data garden is healthy and strong
21
Provide data exception tools to assist business users with data quality validation
22
 Many times APO Project teams do not
provide data validation tools for the
business users
 Business planners are left to use their own
personal skills, knowledge and expertise
to determine how to validate the APO
data provided by the project team
 In many cases, business users are provided
with a data dump and asked to validate
the data as they see fit
Another area where APO Projects fail to deliver is when proper Data Validation Tools are
not provided to validation team members. Either validation tools are not provided or
Testers are not properly trained to use data validation tools.
Data Validation Tools are enablers to the overall Data Validation Methodology
APO data validators must have proper Data Validation Tool training, access to the
base test data, and a place to document the results.
 In order to select the appropriate Data Validation Tools, clearly document the APO
Project Data Validation methodology strategy
 Next, ensure the business validators have access to the baseline and scrubbed data
 The validation team must be trained how to use the selected validation tools
 Finally, clearly define the acceptance criteria and documentation requirements for
validated data
23
Once the appropriate tool is chosen, it is
important to know how to use it
Selecting the right tool for the job
is only half of the solution
If you do not know how to use the tools
to tend to the APO data garden you will
do more harm than good
24
Keys to Success
There are many data validation tools
available, choose the one that best fits
your testing needs
 HPQC
 SQL Queries
 Access
 Excel
1. Unit of Measure (UOM): UOM needs to be defined, understood, and
common across your data
2. Data Definition: Understand what information and assumptions are
used to create master and transactional data
3. Data Scrubbing: Allow plenty of time for data scrubbing and
cleansing
4. Data Validation: Get business users involved with data quality
validation
5. Data Validation Tools: Provide data exception tools to assist business
users with data quality validation
25
If you use SAP to Plan… Think
SAP, R/3, mySAP, mySAP.com, SAP NetWeaver®, Duet®,
PartnerEdge, and other SAP products and services
mentioned herein as well as their respective logos are
trademarks or registered trademarks of SAP AG in
Germany and in several other countries all over the
world. All other product and service names mentioned
are the trademarks of their respective companies.
Plan4Demand is neither owned nor controlled by SAP.
Page 27
For Additional Information or a PDF Copy
Contact:
Jaime Reints
412.733.5011
jaime.reints@plan4demand.com

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Master Data Management in SAP APO | Part 1

  • 1. June 5th, 2013 plan4demand Master Data Leadership Exchange presents: The web event will begin momentarily with your host:
  • 2. Proven SAP Partner  More than 500 successful SCP engagements in the past decade.  We’re known for driving measurable results in tools that are adopted across our client organizations.  Our experts have a minimum of 10 years supply chain experience.  Our SAP team is deep in both technology and supply chain planning expertise; have managed multiple implementations; have a functional specialty. “Plan4Demand has consistently put in extra effort to ensure our Griffin plant consolidation and demand planning projects were successful.” -Scott Strickland, VP Information Systems Black & Decker
  • 3. 1. Unit of Measure (UOM) - Why UOM needs to be defined, understood, and common across your data 2. Data Definitions - What information & assumptions are used to create Master and Transactional data? 3. Data Scrubbing – When should data scrubbing and cleansing be done? 4. Data Validation & Tools – How do you get business users involved with data quality validation and how do you provide data exception tools to assist? 5. Data Latency – Why is Transactional data timing important? 6. Master Data Source – Where should master data should be pulled from? 7. Planning Data Storage – Where should scrubbed master / transactional planning data be stored? 8. Data Maintenance – How can Users maintain? 9. Data Ownership – Who should own the process? 3
  • 4. • While Master Data may seem like a jungle to be successful you need to think of it as a garden instead. • Easier to manage • Tamed and pruned • Tended to 4 a *Plan4Demand is in no way an advocate of deforestation
  • 5. 1. Unit of Measure (UOM) - Why UOM needs to be defined, understood, and common across your data 2. Data Definitions - What information & assumptions are used to create Master and Transactional data? 3. Data Scrubbing – When should data scrubbing and cleansing be done? 4. Data Validation & Tools – How do you get business users involved with data quality validation and how do you provide data exception tools to assist? 5
  • 6. UOM needs to be defined, understood, and common across your data Businesses deal with multiple units of measure (UOM) from raw materials, work in processes, finished goods, and saleable goods. From an APO Planning perspective, a common UOM is required to communicate the operating plan across all business functions.  Businesses typically have multiple units of measure for the products they sell, distribute, procure, and manufacture  Too many planning units of measure lead to inaccurate planning results  Integrated SAP APO solutions are nullified by manually updated conversion tables 6
  • 7. A base unit of measure (UOM) must be established for APO Planning purposes The unit of measure must be applicable from a sold to customer standpoint such that projected business requirements can be passed along to all planning functions.  Usually the selling product UOM is used as the planning base unit of measure  Establish a common base UOM for planning purposes  If other business areas operate with a different UOM, conversions factors must be maintained to tie back to the planning base unit of measure 7
  • 8. APO Planning UOM failures are symptoms of bigger issues Example: A Major CPG Company’s APO implementation came to a stand still when multiple UOM conversions took place with in the APO-SNP planning engine Questions To Ask:  Why are so many UOM conversions required ?  Are we using the correct APO Application for the desired planning function ?  Are we maximizing the overall business efficiency or a specific planning area efficiency ? Designing a Master Data Management Solution is like planting a garden to feed your APO Planning Solution Keep the Master Data Garden simple and easy to maintain 8
  • 9. 1. Unit of Measure (UOM) - Why UOM needs to be defined, understood, and common across your data 2. Data Definitions - What information & assumptions are used to create Master and Transactional data? 3. Data Scrubbing – When should data scrubbing and cleansing be done? 4. Data Validation & Tools – How do you get business users involved with data quality validation and how do you provide data exception tools to assist? 9
  • 10. Understand what information and assumptions are used to create master and transactional data During many APO implementations, project teams are in such a hurry to pull master and transactional data from ECC (or legacy applications) they fail to clearly understand how the data is defined and IF the mapped data fully meets the business requirements.  One of the major reasons APO projects fail to go-live as planned is because master and transactional data requirements were not clearly defined up front  Each data element must have a clear definition of what characteristics are included in the definition  Project teams are too quick to locate an ECC field name by a key word instead of locating the master / transactional data source 10
  • 11. Approach APO data definition requirements like business requirements. Clearly define the base data requirements (focus on what should be included and excluded) map the data elements available (documenting all characteristics associated with the data) and perform a GAP analysis between data requirements and data available. 11  Clearly document each data element required to support your APO solution (baseline data requirements)  Once the APO data requirement source mapping to ECC (or legacy application) is complete, perform a thorough analysis on source data definitions and characteristics  Conduct a GAP analysis between the APO baseline data requirements and available ECC source data to determine data scrubbing effort
  • 12. Questions to Ask  What data characteristics are required for APO Planning ?  Is my APO data mapped to the ECC data origin source ?  What are all the data characteristics of the ECC origin source data ? When planning your Data Management Garden (Solution), make sure you select the plants that meet the needs of your garden. 12 Example: An Industrial Goods company was pulling Order History to drive their APO-DP solution. After Go- Live they noticed their forecasts were consistently off by 1-2 periods. Turns out their Order History was pulling Order Creation Date and not Customer Requested Date Data is not defined equally from business to business: Details Matter! Once you have selected your “master data plants”, understand each plant’s (Data Set’s) characteristics to ensure a bountiful garden
  • 13. 1. Unit of Measure (UOM) - Why UOM needs to be defined, understood, and common across your data 2. Data Definitions - What information & assumptions are used to create Master and Transactional data? 3. Data Scrubbing – When should data scrubbing and cleansing be done? 4. Data Validation & Tools – How do you get business users involved with data quality validation and how do you provide data exception tools to assist? 13
  • 14. When in the Implementation Process did Data Scrubbing Occur? Answer on your screen – Select all that Apply A. Before the Project Started B. After Data Mapping was Completed C. During Integration Testing D. During UAT Testing E. None of the Above 14
  • 15. Allow plenty of time for data scrubbing and cleansing! Often times “data scrubbing” or “data cleansing” activities are performed multiple times on the same master / transactional data elements. These additional scrubbing activities are reactive and unplanned actions that eat into project delivery time.  When data issues are discovered during testing activities, it usually means not enough time was spent on clearly defining the APO data requirements  Multiple data cleaning activities are time consuming, expensive, and waste valuable project resources  If the APO Project fails to allocate enough data scrubbing time during data validation, project testing costs increase by 2x – 3x! 15
  • 16. Do not rush through or over look the Data Requirements / Data Validation APO Project stage. This critical project stage creates a solid Master and Transactional Data foundation for the APO Planning Solution. 16  Data Scrubbing activities must be well planned with a specific set of instructions  Specific Data Cleansing actions are driven by GAPs identified during the data requirements process  Data scrubbing is not complete until the APO input data is verified and determined fit for use
  • 17. Data Scrubbing requires detail instructions driven by data GAP analysis Keys to Success  Develop robust data definitions with business user input  Document source data logic and assumptions  Document and develop test criteria for all data scrubbing elements  Create a robust data scrubbing algorithm with verifiable results The APO input “data garden” requires weeding and attention to achieve the desired results APO data must be pristine to properly support the high demands on the Integrated Planning Solution 17
  • 18. 1. Unit of Measure (UOM) - Why UOM needs to be defined, understood, and common across your data 2. Data Definitions - What information & assumptions are used to create Master and Transactional data? 3. Data Scrubbing – When should data scrubbing and cleansing be done? 4. Data Validation & Tools – How do you get business users involved with data quality validation and how do you provide data exception tools to assist? 18
  • 19. Get business users involved with data quality validation Many APO Projects create a false sense of security during Data Validation. Project teams either use an unqualified resource to sign-off on Data Validation or fail to provide validation instructions and tools.  APO Data Validation is not a rubber stamp process where someone reviews a report, a spreadsheet of data, or a database file and then provides an “OK The Data Looks Good”  When APO teams fail to allocate enough data validation time, the burden is pushed to integration / user acceptance testing  In many cases, APO data validation is performed by someone who is not familiar with the data and how it will be used to Demand or Supply Plan the business 19
  • 20. A robust APO Data Validation testing strategy is required to successfully deliver a reliable planning solution, on time, and on budget. 20  Before APO Data Validation can begin, a business planning resource must be held responsible for validating the APO planning data  By re-using the APO Master and Transactional Date Requirements Definition documents, the Validation Team can ensure testing scenarios contain the appropriate data characteristics  Repeat APO Data Validation and scrubbing iterations until master and transactional data is validated 100%
  • 21. APO Data Validation starts during implementation and continues through the life of the APO Planning Solution Keys to Success  Develop robust data validation methodology  Re-use Data Requirements Definition Document to script Validation scenarios  Re-use Data Scrubbing logs to assist with Data Validation  Cross Check Validation Results  Establish ongoing automated validation checks APO data requires constant monitoring and attention to maintain quality beyond Go-Live Data Validation is required to ensure the APO input data garden is healthy and strong 21
  • 22. Provide data exception tools to assist business users with data quality validation 22  Many times APO Project teams do not provide data validation tools for the business users  Business planners are left to use their own personal skills, knowledge and expertise to determine how to validate the APO data provided by the project team  In many cases, business users are provided with a data dump and asked to validate the data as they see fit Another area where APO Projects fail to deliver is when proper Data Validation Tools are not provided to validation team members. Either validation tools are not provided or Testers are not properly trained to use data validation tools.
  • 23. Data Validation Tools are enablers to the overall Data Validation Methodology APO data validators must have proper Data Validation Tool training, access to the base test data, and a place to document the results.  In order to select the appropriate Data Validation Tools, clearly document the APO Project Data Validation methodology strategy  Next, ensure the business validators have access to the baseline and scrubbed data  The validation team must be trained how to use the selected validation tools  Finally, clearly define the acceptance criteria and documentation requirements for validated data 23
  • 24. Once the appropriate tool is chosen, it is important to know how to use it Selecting the right tool for the job is only half of the solution If you do not know how to use the tools to tend to the APO data garden you will do more harm than good 24 Keys to Success There are many data validation tools available, choose the one that best fits your testing needs  HPQC  SQL Queries  Access  Excel
  • 25. 1. Unit of Measure (UOM): UOM needs to be defined, understood, and common across your data 2. Data Definition: Understand what information and assumptions are used to create master and transactional data 3. Data Scrubbing: Allow plenty of time for data scrubbing and cleansing 4. Data Validation: Get business users involved with data quality validation 5. Data Validation Tools: Provide data exception tools to assist business users with data quality validation 25
  • 26. If you use SAP to Plan… Think
  • 27. SAP, R/3, mySAP, mySAP.com, SAP NetWeaver®, Duet®, PartnerEdge, and other SAP products and services mentioned herein as well as their respective logos are trademarks or registered trademarks of SAP AG in Germany and in several other countries all over the world. All other product and service names mentioned are the trademarks of their respective companies. Plan4Demand is neither owned nor controlled by SAP. Page 27
  • 28. For Additional Information or a PDF Copy Contact: Jaime Reints 412.733.5011 jaime.reints@plan4demand.com