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ROI in a fragmented media world ABA ROI  Conference April 27, 2010 Peter Kloprogge
Media planning: then and now ,[object Object],[object Object],[object Object],[object Object]
Coupons or Price message?
Outdoor or Happy message
Television of Healthy message
Media or message? Modeling could show a 1.5% effect due to television Coupons Outdoor TV Price / snack Happy / fun Healthy 1.5%
Media or message? Or should this be contributed to the “Healthy” message? Coupons Outdoor TV Price / snack Happy / fun Healthy 1.5% 1.5%
Media or message? Media mix Message mix Coupons Outdoor TV Price / snack Happy / fun Healthy 1.5% 1.5%
 
Three generations of optimization Optimize  Reach & Frequency Optimize ‘ Ability to influence’
We’re launching Compose Brazil!
Scope of Compose: The survey ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Scope of Compose: around 30 channels Televisão Indicação de amigos, colegas, parentes Canal de Vendas na TV 'Outdoors' TV participação com celebridades Aeroporto Exposição de produto  Transporte público Rádio Propaganda dentro das lojas Propaganda na Internet  Jornais Sites de busca  Revistas Site da web da companhia / fabricante  Mala direta  Redes sociais online (ex: Orkut)  Revistas feitas por lojas ou marcas  Portais online (ex. UOL) Encartes soltos E-mail de mala direta Celular: sms, torpedos Patrocínio de times esportivos Cinema Patrocínio de grandes eventos esportivos Amostras grátis de produtos
Scope of Compose: 8 drivers Preços Informações detalhadas Qualidade Influenciar meus sentimentos Passar status  Conhecer pela primeira vez Motivar uma conversa Buscar informações
Scope of Compose: around 40 product categories Cerveja, vinho ou bebida destilada  Comprou calçados  Apólices de Seguros  Xícara de bebida quente  Comprou produtos de tratamento para cabelo ou pele  Outros produtos financeiros  Refrigerante ou água mineral (garrafa/galão)  Comprou produtos de papel para uso doméstico (ex: rolo de papel de cozinha, guardanapos de papel)  Comprou serviços educativos/auxílio de aprendizagem (cursos, livros ou revistas educativas)  Leite  Comprou produtos de higiene  Frequentou algum evento esportivo (ex: jogo de futebol)  Comprou doces, sorvetes, bolachas e outras sobremesas  Plano de serviço com operadora de celular (pós pago, pré pago)  Foi ao cinema  Comprou comida pronta, enlatada ou congelada  Provedor de serviços de acesso a Internet  Alugou/comprou DVDs/vídeos  Comprou lanches  Comprou aparelhos eletrônicos (ex: TV, aparelho de som estéreo, tocador de mp3, computadores)  Comprou brinquedos e jogos  Veículos (carros, motocicletas, caminhonetes)  Telefone Celular  (aparelho convencional, blackberry, Iphone)  Foi em restaurantes  Comprou passagens aéreas (uso pessoal para lazer)  Acessou alguma loja virtual na internet  Comprou produtos de limpeza doméstica  Comprou combustível (gasolina, álcool, diesel) ou óleo de motor  Cartões de Crédito  Eletrodomésticos e equipamentos de limpeza (ex: geladeira, aspirador de pó)  Comprou cosméticos  Contas Bancárias  Foi em algum hipermercado (ex: Extra, Carrefour, Wall-Mart)  Comprou jóias/relógios  Financiamentos  Foi em algum supermercado ou farmácia  Comprou roupas
The ability of media to influence © Pointlogic / Compose Brazil 2010
The ability of media to influence © Pointlogic / Compose Brazil 2010
The ability of media to influence © Pointlogic / Compose Brazil 2010
The ability of media to influence © Pointlogic / Compose Brazil 2010
What’s important to consumers © Pointlogic / Compose Brazil 2010
Compose Case Study Using Compose USA 2010
 
Product category
Consumer tasks
Ranking Price
Overall ranking
 
Optimized plan
Last Year’s Plan
Optimized
Reach versus influential reach © Pointlogic / Compose USA 2010 The mixed media plan is based on 50% TV, 30% Newspapers and 20% Radio
Three generations Optimize  Reach & Frequency Optimize ‘ Ability to influence’ Optimize  Brand ROI
Optimize Brand ROI ,[object Object],[object Object],[object Object]
Managing ROI The six ingredients you need to cover
1 How will brand perceptions affect market share?
How will brand perceptions affect market share? What is important to consumers? What is their perception of your brand? What are they hearing and where? Which brands are they buying? We need to know what consumers think of your brand and your competitors We need to know which purchase stimulators sells in your category Mathematical models link the perceptions to brand preference We need to know where consumers see you and what they’re hearing
Validation with automotive ,[object Object],[object Object],[object Object]
 
2 How to brief creative and media based on brand strategy?
Consumer centric approach to the brand’s landscape What happens when what‘s important changes?
Consumer centric approach to the brand’s landscape What happens when brand perceptions change?
Consumer centric approach to the media landscape
The results can be used to create first media plans
Optimizing the upper funnel The results can be used to create first media plans
The results can be used to create first media plans Optimizing the lower funnel
3 How will creative + channel influence perceptions?
Campaign testing ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
Result: Campaign with high synergy Together with our partner OTX (recently acquired by Ipsos), we test creative copy within the setting of the overall campaign. © OTX / MediaCEP™
4 How to optimize a media plan based on actual creative material?
The ability of media to influence Perhaps radio doesn’t influence perception of price
The ability of media to influence Or perhaps TV and Cinema gets a boost when used together
With data from cross-media copy testing, the planner will add reports to understand synergetic effects.
5 What did the advertising budget deliver in return?
The econometric modeling allows for closing the ROI loop. What are the brand effects for a certain communication plan.
6 How to connect the dots?
Connecting the dots ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
To summarize: the ingredient for managing ROI ,[object Object],[object Object],[object Object],[object Object],[object Object],[object Object]
[email_address]

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ROI in a fragmented media world ABA ROI Conference April 27 2010

  • 1. ROI in a fragmented media world ABA ROI Conference April 27, 2010 Peter Kloprogge
  • 2.
  • 3. Coupons or Price message?
  • 6. Media or message? Modeling could show a 1.5% effect due to television Coupons Outdoor TV Price / snack Happy / fun Healthy 1.5%
  • 7. Media or message? Or should this be contributed to the “Healthy” message? Coupons Outdoor TV Price / snack Happy / fun Healthy 1.5% 1.5%
  • 8. Media or message? Media mix Message mix Coupons Outdoor TV Price / snack Happy / fun Healthy 1.5% 1.5%
  • 9.  
  • 10. Three generations of optimization Optimize Reach & Frequency Optimize ‘ Ability to influence’
  • 12.
  • 13. Scope of Compose: around 30 channels Televisão Indicação de amigos, colegas, parentes Canal de Vendas na TV 'Outdoors' TV participação com celebridades Aeroporto Exposição de produto Transporte público Rádio Propaganda dentro das lojas Propaganda na Internet Jornais Sites de busca Revistas Site da web da companhia / fabricante Mala direta Redes sociais online (ex: Orkut) Revistas feitas por lojas ou marcas Portais online (ex. UOL) Encartes soltos E-mail de mala direta Celular: sms, torpedos Patrocínio de times esportivos Cinema Patrocínio de grandes eventos esportivos Amostras grátis de produtos
  • 14. Scope of Compose: 8 drivers Preços Informações detalhadas Qualidade Influenciar meus sentimentos Passar status Conhecer pela primeira vez Motivar uma conversa Buscar informações
  • 15. Scope of Compose: around 40 product categories Cerveja, vinho ou bebida destilada Comprou calçados Apólices de Seguros Xícara de bebida quente Comprou produtos de tratamento para cabelo ou pele Outros produtos financeiros Refrigerante ou água mineral (garrafa/galão) Comprou produtos de papel para uso doméstico (ex: rolo de papel de cozinha, guardanapos de papel) Comprou serviços educativos/auxílio de aprendizagem (cursos, livros ou revistas educativas) Leite Comprou produtos de higiene Frequentou algum evento esportivo (ex: jogo de futebol) Comprou doces, sorvetes, bolachas e outras sobremesas Plano de serviço com operadora de celular (pós pago, pré pago) Foi ao cinema Comprou comida pronta, enlatada ou congelada Provedor de serviços de acesso a Internet Alugou/comprou DVDs/vídeos Comprou lanches Comprou aparelhos eletrônicos (ex: TV, aparelho de som estéreo, tocador de mp3, computadores) Comprou brinquedos e jogos Veículos (carros, motocicletas, caminhonetes) Telefone Celular (aparelho convencional, blackberry, Iphone) Foi em restaurantes Comprou passagens aéreas (uso pessoal para lazer) Acessou alguma loja virtual na internet Comprou produtos de limpeza doméstica Comprou combustível (gasolina, álcool, diesel) ou óleo de motor Cartões de Crédito Eletrodomésticos e equipamentos de limpeza (ex: geladeira, aspirador de pó) Comprou cosméticos Contas Bancárias Foi em algum hipermercado (ex: Extra, Carrefour, Wall-Mart) Comprou jóias/relógios Financiamentos Foi em algum supermercado ou farmácia Comprou roupas
  • 16. The ability of media to influence © Pointlogic / Compose Brazil 2010
  • 17. The ability of media to influence © Pointlogic / Compose Brazil 2010
  • 18. The ability of media to influence © Pointlogic / Compose Brazil 2010
  • 19. The ability of media to influence © Pointlogic / Compose Brazil 2010
  • 20. What’s important to consumers © Pointlogic / Compose Brazil 2010
  • 21. Compose Case Study Using Compose USA 2010
  • 22.  
  • 27.  
  • 31. Reach versus influential reach © Pointlogic / Compose USA 2010 The mixed media plan is based on 50% TV, 30% Newspapers and 20% Radio
  • 32. Three generations Optimize Reach & Frequency Optimize ‘ Ability to influence’ Optimize Brand ROI
  • 33.
  • 34. Managing ROI The six ingredients you need to cover
  • 35. 1 How will brand perceptions affect market share?
  • 36. How will brand perceptions affect market share? What is important to consumers? What is their perception of your brand? What are they hearing and where? Which brands are they buying? We need to know what consumers think of your brand and your competitors We need to know which purchase stimulators sells in your category Mathematical models link the perceptions to brand preference We need to know where consumers see you and what they’re hearing
  • 37.
  • 38.  
  • 39. 2 How to brief creative and media based on brand strategy?
  • 40. Consumer centric approach to the brand’s landscape What happens when what‘s important changes?
  • 41. Consumer centric approach to the brand’s landscape What happens when brand perceptions change?
  • 42. Consumer centric approach to the media landscape
  • 43. The results can be used to create first media plans
  • 44. Optimizing the upper funnel The results can be used to create first media plans
  • 45. The results can be used to create first media plans Optimizing the lower funnel
  • 46. 3 How will creative + channel influence perceptions?
  • 47.
  • 48. Result: Campaign with high synergy Together with our partner OTX (recently acquired by Ipsos), we test creative copy within the setting of the overall campaign. © OTX / MediaCEP™
  • 49. 4 How to optimize a media plan based on actual creative material?
  • 50. The ability of media to influence Perhaps radio doesn’t influence perception of price
  • 51. The ability of media to influence Or perhaps TV and Cinema gets a boost when used together
  • 52. With data from cross-media copy testing, the planner will add reports to understand synergetic effects.
  • 53. 5 What did the advertising budget deliver in return?
  • 54. The econometric modeling allows for closing the ROI loop. What are the brand effects for a certain communication plan.
  • 55. 6 How to connect the dots?
  • 56.
  • 57.