1. PARDEEP SINGH MAJITHA
E-mail: contactpradeep2008@gmail.com
Cell # 00971-50-8298813, +971-56-4044711
OBJECTIVE
• Eyeing an excellent position that matches my abilities which could be beneficial for the
organization as well as for my personal growth. And to fully utilize my knowledge, customer
grievance solving skills, linguistic skills and experience as a part of the core management in a
progressive organization.
WORK EXPERIENCE (13+ years)
April 2013 till present MAWARID EXCHANGE LLC DUBAI
Manager- Treasury and Operations
Mawarid Exchange is a subsidiary of Mawarid Finance PJSC founded in 2006 in Dubai
with a paid up Capital of AED 1 billion. Mawarid group is a conglomerate of 10
companies having diversified business areas including Islamic financing, Sharia
compliant insurance, Bank Guarantees, Brokerage and trading, Issuance of credit cards
and WPS.
ROLES & RESPONSIBILITIES:
 Manages the overall operations processes in order to ensure that targets given
to supervisors/Branch heads are met.
 Tracks the daily, weekly and monthly performance of all the branches and
ensures accelerating monthly figures.
 Handling Treasury department and sending timely rates to branches and
updating the same in the system so that company makes maximum FX’ gain.
Ensuring that a company's cash flow is adequate to allow it to operate
effectively.
 Managing daily cash balances and trading in the financial markets.
 Communicates and coordinates with correspondent banks/exchange companies
and establishes business relationship with customers of high net worth and
corporate clientele.
 Works closely with General Manager/CEO to handle the day to day management
of all the branches and their staff to coordinate a hassle free branch
operations.
 Undertaking risk management activities to protect a company's financial well-
being.
 Creating solutions to new financial challenges by applying financial/treasury
knowledge.
 Effective synchronization with IT Department to ensure smooth functionality of
the system including new correspondent testing and going live, system failures,
modifications etc through the branch Supervisors.
 Ensure that new branch is operationally ready prior to its opening with all the
systems.
 Periodical visit to the branches to monitor compliance with the company rules
and procedures.
 Check the company’s daily drawing is as per the agreed exposed daily limit with
the management and any deviation should be brought into the notice of
General Manager/CEO

2.  As a CSC manager for Western Union, attend to Western Union amendments and
queries with branches and all western union operational issues with western
union team. Adding new locations/Operators for Mawarid Exchange and its sub
agents.
 Attend to correspondent banks / partner’s amendments and queries of branches
or as instructed by management.
 Managing a team of around 60 people including 6 branch managers and daily
reporting from them.
 Demonstrate leadership skills by extending timely support, guidance, advice to
subordinates and create team spirit among them to achieve maximum turnovers
in all branches.
 Monitoring of Customer Query Handling @ Branches - Track status of Open Key
Control Issues ensuring effective actions plans in place, review progress and
quality assure the readiness for issue closure.
ACHIEVEMENTS
Joined Mawarid Exchange LLC in 2013 with its first branch and setup all the
other new branches with the back office operational procedures including
funding, treasury dealing, wholesale bank notes dealing, cash management,
correspondent and banking network setup as per the UAE Central Bank rules.
Initiated new branches for the business from the new branch identification,
feasibility and bringing same to the profit.
March 2005 till December 2012 UAE EXCHANGE CENTRE L.L.C.
Served as Assistant Manager (Oct’11 –Dec ‘12) | Branch Supervisor (April ‘07 – Sept’11)|
FLA - Cashier (Mar’05 – Mar’07) Part of Operations & Financial Services.
 Supervise the performance of Head Teller / Sr. Teller & Tellers, Branch Service
Representatives (BSR), to ensure optimum productivity and high quality
service in order to provide a range of general financial services to customers, so
as to achieve the goals of the branch.
 Managing team of around 35 people including 6 supervisors and getting the daily
activities report from them at the end of the day
 Responsible for Cash and Security Documents as a Joint Custodian of the vault
and ensuring that the optimum cash balance is maintained at all times
 Responsible for Control over Stationery usage and safe-keeping of security
items such as Demand Drafts, Managers Cheques, Branch's stamps, etc
 Monitoring on a regular basis to ensure that all CCTV's in the branch are
functioning properly and report any problems to the Branch Manager and
Establishment Administration Department.
 Authorize transactions above Tellers limits within the approved limit by
reference to the instruments and supporting vouchers to ensure their
validity and correctness and supervise their performance to ensure the timely
delivery of service to enhance customer satisfaction.
 Ensure Internal Control procedures are in place at the branch at all times.
 Review and authorize all documents (originals and scanned) pertaining to New
Account opening, Remittances and Foreign Currencies etc. before forwarding
it to H.O. for processing.
 Responding to enquiries from AML Unit in a timely manner
 Responding to Internal / External Audit queries in a timely manner, ensuring
that the discrepancies pointed out by them are corrected immediately.
 Responsible of monitoring overall branch performance, like (target v/s
achievement, staff allocation & productivity, Training staffs, MIS reports,
Income & Expenses etc.)

3.  Reporting of any uneven incident to the branch manager and related
department heads.
 Conducting timely branch meetings to discuss the strategies for achieving the
branch targets.
 Promoting all the brands of UAE Exchange, e.g. Xpress Money, Western Union,
Bank Transfer & other allied services to different customers as well as
corporate; tie-up business with them to achieve organizational goals, e.g.
(camp transactions for their employees to generate business)
 Monitoring of Customer Query Handling @ Branches - Track status of Open Key
Control Issues ensuring effective actions plans in place, review progress and
quality assure the readiness for issue closure
Additional Responsibilities as Branch Compliance Officer (BCO)
Served as branch compliance officer for 5 years.
ACHIEVEMENTS
 Brought business to the company by starting transactions in labor
camps.
 Awarded ‘Service Champion Excellence Award’ in the year 2008.
 Successfully accomplished short period marketing assignment for four
months and got promoted.
 Successfully accomplished an additional assignment as Customer
enquiry and complaints incharge for 6 months and got appreciation
from branch manager for providing the best solutions to the customers.
 Top among the candidates selected for the assignment of Service
Supervisors in November 2007.
 Developed excellent process flow for the branch for smooth operations
November 2001 to January 2005 PANKAJ KHANEJA & COMPANY,
INDIA
Assistant Accountant Accounts Department
 Maintenance and finalization of accounts preparation of balance sheet and
profit And loss Accounts for the company.
 Prepares the Bank Reconciliation Report, Trial Balance, and the Monthly Journal
Vouchers for submission to Managing Director on a weekly & monthly basis.
 Pre-audit of Cash and Bank Payments, Sales Invoices, Payroll, Purchase order,
goods received note, purchase invoices etc.
 Looking after all the TT transfer transaction with foreign clients.
EDUCATION
Academic Qualification
• 2003 M.Sc. (Computer Science) from MDU, Rohtak, Haryana, India(Correspondence)
• 2002 PGDCA from GNDU, Amritsar, Punjab, India
• 2001 B.com from GNDU, Amritsar, Punjab, India

4. OTHER ABILITIES
• Excellent Communicative Skills.
• Excellent customer grievance solving skills.
• Sound knowledge of English.
• Good at writing as well as reading & listening.
JUL-2008 I have taken IELTS test, below is my IELTS scoring
Listening “8” Reading “6.5” Writing “7” Speaking “8” Overall Bands “7”
PERSONAL PROFILE
Date of Birth : 4th
August, 1980
Nationality : Indian
Marital Status : Married
Visa Status : Employment
Driver’s License : Valid UAE License
REFERENCE
Will be furnished upon request