2. Employee Engagement
• An engaged employee is aware of business context, and
works with colleagues to improve the job performance
for the benefit of the organization
• Defined as the level of commitment and involvement an
employee has towards their organization and values
• Engagement is closely related to job involvement and
flow
3.
4. Actively Engaged
• Known as the builders
• Realize their role expectations and
strive to meet and exceed them
• Perform consistently at high levels
• Passion, innovation at work are some of their traits
5. Not Engaged
• Concentrates more on the tasks rather than goals and
outcomes
• Tends to feel that their contribution is being
overlooked and their potential is not being tapped
• An unproductive relationship with managers or co-
workers exist
6. Actively Disengaged
• They are “virtually against everything”
• Being unhappy at work they sow seeds of negativity at
every opportunity
• Undermine the accomplishments of engaged co-workers.
• Cause great damage to an organizations functioning
13. Employee Satisfaction V/S Employee
Engagement
Employee engagement is not the same as
employee satisfaction.
• Satisfied employees are merely happy or content with
their jobs and the status quo. For some, this might
involve doing as little work as possible.
• Engaged employees are motivated to do more than the
bare minimum needed in order to keep their jobs.
14. EFFECTS OF DISENGAGED EMPLOYEES
• Effect on Work - The disengaged employee tries to evade work,
struggles to meet deadlines and is reluctant to accept additional
responsibility.
• Effect on Co-Workers - The negativity of a disengaged employee,
demonstrated through complete withdrawal from participation,
affects the team morale.
• Effect on Customers - Every employee, whether an organization
likes it or not, becomes its ambassador. And a disengaged employee
either by actively de-selling the organization, or by complete apathy
towards their work, product, process, organization help create
disengaged customers.
15. • Effects on Productivity - Disengaged employees seldom push
themselves to meet organizational goals let alone contribute to
innovative practices at workplace. Since, they do not believe that
their work contributes to the organization; they evade completing
tasks thereby affecting team productivity.
• Effect on Company Performance - A disengaged workforce by
virtue of delayed completion of tasks and inability to improvise and
innovate cost the company dollars which ultimately affects bottom
line.
• Effect on Personal Life of Employee - A disengaged employee is
seldom able to shake off the lethargy and perform in the current
organization or land a job of preference. This leads to pent up
frustration which may ultimately affect his personal and family life.