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Employee Engagement
Employee Engagement
• An engaged employee is aware of business context, and
works with colleagues to improve the job performance
for the benefit of the organization
• Defined as the level of commitment and involvement an
employee has towards their organization and values
• Engagement is closely related to job involvement and
flow
Actively Engaged
• Known as the builders
• Realize their role expectations and
strive to meet and exceed them
• Perform consistently at high levels
• Passion, innovation at work are some of their traits
Not Engaged
• Concentrates more on the tasks rather than goals and
outcomes
• Tends to feel that their contribution is being
overlooked and their potential is not being tapped
• An unproductive relationship with managers or co-
workers exist
Actively Disengaged
• They are “virtually against everything”
• Being unhappy at work they sow seeds of negativity at
every opportunity
• Undermine the accomplishments of engaged co-workers.
• Cause great damage to an organizations functioning
Importance Of
Engagement
Attrition rate reduces
Percentage rate at which energy is lost, 
or is reduced by, over a period.
Higher Productivity
Engaged employees
are 50% more
productive than
colleagues who are
not engaged
Lower Costs Dissatisfied
employees lead to
more absenteeism
thus leading to
higher loss in
production for the
company
Innovation
Employee
engagement drives
innovation and
optimism
Employee Satisfaction V/S Employee
Engagement
Employee engagement is not the same as
employee satisfaction.
• Satisfied employees are merely happy or content with
their jobs and the status quo. For some, this might
involve doing as little work as possible.
• Engaged employees are motivated to do more than the
bare minimum needed in order to keep their jobs.
EFFECTS OF DISENGAGED EMPLOYEES
• Effect on Work - The disengaged employee tries to evade work,
struggles to meet deadlines and is reluctant to accept additional
responsibility.
• Effect on Co-Workers - The negativity of a disengaged employee,
demonstrated through complete withdrawal from participation,
affects the team morale.
• Effect on Customers - Every employee, whether an organization
likes it or not, becomes its ambassador. And a disengaged employee
either by actively de-selling the organization, or by complete apathy
towards their work, product, process, organization help create
disengaged customers.
• Effects on Productivity - Disengaged employees seldom push
themselves to meet organizational goals let alone contribute to
innovative practices at workplace. Since, they do not believe that
their work contributes to the organization; they evade completing
tasks thereby affecting team productivity.
• Effect on Company Performance - A disengaged workforce by
virtue of delayed completion of tasks and inability to improvise and
innovate cost the company dollars which ultimately affects bottom
line.
• Effect on Personal Life of Employee - A disengaged employee is
seldom able to shake off the lethargy and perform in the current
organization or land a job of preference. This leads to pent up
frustration which may ultimately affect his personal and family life.
Thank You!

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Employee Engagement

  • 2. Employee Engagement • An engaged employee is aware of business context, and works with colleagues to improve the job performance for the benefit of the organization • Defined as the level of commitment and involvement an employee has towards their organization and values • Engagement is closely related to job involvement and flow
  • 3.
  • 4. Actively Engaged • Known as the builders • Realize their role expectations and strive to meet and exceed them • Perform consistently at high levels • Passion, innovation at work are some of their traits
  • 5. Not Engaged • Concentrates more on the tasks rather than goals and outcomes • Tends to feel that their contribution is being overlooked and their potential is not being tapped • An unproductive relationship with managers or co- workers exist
  • 6. Actively Disengaged • They are “virtually against everything” • Being unhappy at work they sow seeds of negativity at every opportunity • Undermine the accomplishments of engaged co-workers. • Cause great damage to an organizations functioning
  • 7.
  • 10. Higher Productivity Engaged employees are 50% more productive than colleagues who are not engaged
  • 11. Lower Costs Dissatisfied employees lead to more absenteeism thus leading to higher loss in production for the company
  • 13. Employee Satisfaction V/S Employee Engagement Employee engagement is not the same as employee satisfaction. • Satisfied employees are merely happy or content with their jobs and the status quo. For some, this might involve doing as little work as possible. • Engaged employees are motivated to do more than the bare minimum needed in order to keep their jobs.
  • 14. EFFECTS OF DISENGAGED EMPLOYEES • Effect on Work - The disengaged employee tries to evade work, struggles to meet deadlines and is reluctant to accept additional responsibility. • Effect on Co-Workers - The negativity of a disengaged employee, demonstrated through complete withdrawal from participation, affects the team morale. • Effect on Customers - Every employee, whether an organization likes it or not, becomes its ambassador. And a disengaged employee either by actively de-selling the organization, or by complete apathy towards their work, product, process, organization help create disengaged customers.
  • 15. • Effects on Productivity - Disengaged employees seldom push themselves to meet organizational goals let alone contribute to innovative practices at workplace. Since, they do not believe that their work contributes to the organization; they evade completing tasks thereby affecting team productivity. • Effect on Company Performance - A disengaged workforce by virtue of delayed completion of tasks and inability to improvise and innovate cost the company dollars which ultimately affects bottom line. • Effect on Personal Life of Employee - A disengaged employee is seldom able to shake off the lethargy and perform in the current organization or land a job of preference. This leads to pent up frustration which may ultimately affect his personal and family life.