Here's an up-to-date freelance résumé for me.

1. I WORK ON INTERFACES. • I do thinking, drawing and paper prototyping; pencils; Post-
building its; QuickTime; Sharpies; Visio,
I HELP DEFINE THEM, Wireframing, “Waterfall” software
I VALIDATE THEM, flowcharting, interaction development; whiteboards; the
modeling, site mapping, Web
I MAKE THEM MORE concept mapping,
USEFUL. content inventories, WHAT I’M INTERESTED IN
storyboarding, visual (PARTIAL LIST):
style guidance, graphic
I OFFER IMAGINATION AND production, iconography, Kindness; idea, data and social
CLEAR DELIVERABLES. illustration, multimedia, visualization; ethnographic
I MAINTAIN EXCELLENT animation inquiry; socially-conscious
RELATIONSHIPS. design; social informatics (the
I DON’T BELIEVE IN MUMBO- • I do coding, testing and study of how communication
revising technology can influence human
JUMBO.
Front-end web-software behavior); emotional computing;
I’M A FREELANCER, BUT development software development process
I MAKE HOUSE CALLS. (D/X/HTML, CSS, innovation (for all stakeholders);
JavaScript, PHP), speedy but faithful lo-fidelity
MY CAPABILITIES: dynamic prototyping, mock-ups; web standards; the
usability testing, semantic web; preserving the
• I do researching, analyzing standards compliance, experience of reading
and presenting web accessibility, ADA
Idea elicitation, visual and §508 evaluation, NOTEWORTHY:
thinking, brainstorming, web metrics, site
business strategy maintenance, future Founded non-profit science and
definition, data development scoping, art teaching center, taught K –
visualization, technical training 2nd grade science and art, was 3rd
ethnographic research, and 4th grade and 7th and 8th
heuristic reviews, task TOOLS I USE grade classroom teacher, taught
analysis, competitive (ALPHABETICAL LIST): high-school science and art. Led
analysis, stakeholder co- elder hostel art retreats
development, feature Adobe CS (expert); “Agile” (1995 – 1997)
specification, audience software development; books;
definition, persona comics; felt-tip pens; Award winning animated
creation, technical imagination; index cards; Maya filmmaker (1987) and working
RÉSUMÉ 5/13/2010 1 OF 3 diagramming and 3D; meetings; model making; artist
UE@CALEB-BROWN.COM charting, presentation MS Office Suite (expert); my
(978) 604-8043 preparation gut; OmniGraffle; online Museum exhibit developer
collaboration tools; painting, (1994, 1996)

2. • Responsible for physician Molecular is a leading digital • Was Lead IA for “hd.com”
experience during significant agency in the Boston area. (Public Site Redesign) for client -
RÉSUMÉ 5/13/2010 2 OF 3
redesign: helped sharpen HealthDialog Inc. (Boston, MA)
UE@CALEB-BROWN.COM
interactions according to • Wrote and evangelized "Metric
(978) 604-8043
frequently-changing business rules, of the Month" newsletter with
managed design process, ran colleague. This has become noted IA / User Interface Consultant
MY WORK (SO FAR): usability studies, produced thought leadership platform Quoin Inc. Boston, MA 2/2001 –
interface planning documentation, • Was Old Mutual Asset 2/2005
Proprietor, Problem created graphic assets and Management Program lead; User
Laboratories prototypes Experience Lead – managed 5- Quoin is a global software
Groton, MA – 12/2008 Present person engineering and user consulting and application
experience team at global financial development company
Vernacular website construction, services holding company
Design Lead / Information headquartered in Boston.
graphic services, interface • Participated in and led affiliate
Architect
improvement, general UE firm website planning and IA
Fidelity Investments, Inc. • Created interface for health care
contracting. Partial list of clients: efforts, and led UI design for all
Merrimack, NH 9/2006 – 11/2007 information management
intranet data-collection application: “RequestWeb”
• EMD Sorono applications
Fidelity’s eBusiness Design group • Employed rigorous Iterative
• Pfizer, Inc.
builds and maintains human testing and revision process
• Connectria, Inc.
resources management software. including fault-testing and
• Haemometics Corp.
Senior Consultant for IA and UE documentation
• Novartis AG
• Managed teams of visual Internosis Inc. Windham, NH • Created new style standards and
• FM Approvals LLC
designers, usability experts and 2/2005 – 7/2005 CSS templates for series of client
• Fidelity Investments, Inc.
writers to design and build websites
• What’s What LLC
customized software for Fortune Now a unit of EMC, Internosis was • Produced wireframes and
• SmarterTravel Media LLC
500 clients a highly-regarded integrator of working HTML prototypes
• SpindleResearch LLC
• Worked with business partners Microsoft technology. • Articulated UE best practices and
• Torex, Inc.
and data architects to ascertain drove documentation effort
scope and set budget for projects • Was IA and visual designer for • Conducted usability surveys,
• Was member of Web “C3” Health Coaching application analyses and end-user interviews
User Experience Designer Accessibility sub-committee, for client - HealthDialog Inc. • Maintained high and consistent
Sermo, Inc. Cambridge, MA responsible for defining, (Manchester, NH) graphic standards for all branding
12/2007 – 10/2008 communicating and evaluating • Was Lead IA and visual designer applications online and in print
enterprise-wide accessibility for “Collaboration Centers of • Redesigned the “eThink”
Sermo is a web community where practices, including those for Excellence” (Enterprise Portal (enterprise decision-support) UI,
physicians exchange clinical emerging Web 2.0 standards Project) for client - MCI (Ashburn, brought web version into graphic
information and professional VA) compliance with shrink-wrapped
insight. • Was Lead IA and visual designer product
Consultant, User Experience for “LoJack @ Work” (Enterprise
• Was a lead user experience Portal Project) for client - LoJack
Molecular, Inc. Boston, MA
designer in an Agile development Inc. (Westwood, MA)
7/2005 – 9/2006
environment

3. IA / User Interface Designer MY PROFESSIONAL
RÉSUMÉ 5/13/2010 3 OF 3
StateConnect.com / eLocal.com AFFILIATIONS: Wanda Downing
UE@CALEB-BROWN.COM
Missoula, MT 5/1999 - 11/1999 Channel Management, Fidelity
(978) 604-8043
The Institute for Information Investments
StateConnect / eLocal was a Architecture (603) 791-1329
[continued from previous page] domestic portal of local news, Member, 2004
weather and entertainment
• Redesigned and webmastered The American Society for Managers
public-facing corporate site • Devised and codified style Information Science and
• Created new display styles for guidelines Technology Brad Kain
enterprise webpage-generation • Designed StateConnect.com Member, 2004 President, Quoin Inc.
software interface (617) 429-4516
• Prototyped knowledge • Was lead graphic and print
management system with desktop designer MY PROFESSIONAL Andy Knight
integration for client – L.E.K. REFERENCES: Vice President of Design, Fidelity
Investments
MY SCHOOLS: Colleagues (617) 549-4523
Interaction Designer / Web
Graphic Designer Harvard University Katrina Norman
DoveBid, Inc. Foster City, CA Masters of Liberal Arts, Biology dba P. Katrina Norman, Digital
2/2000 - 1/2001 (abt) Media Consultant
Extension School, Harvard (617) 522-2927
DoveBid (now GoIndustry – University, Cambridge MA 5/2002
DoveBid) is an international asset Brian Manning
marketer and valuation company. Brown University Principal UX Designer, RSA
Bachelor’s Degree in Visual Arts Security, Inc.
• Defined and codified style (Honors) and Religious Studies (617) 823-1119
guidelines for auction application Brown University, Providence, RI
• Designed online auction 5/1991 Joel Oliveira
application UI Software Developer
• Re-engineered ASP-based Kyoto University of Art (617) 460-4347
display Certificate recipient, Research
• Supported major globalization Student Program
effort with special graphics and Kyoto University of Art, Kyoto, Business Partners
translation coordination Japan 8/1990
• Created multimedia sales tools Pam Randhawa
and custom interfaces VP Strategic Development, Sermo,
• Was lead graphic designer for Inc.
Internet production (617) 755-8678