What Does Prozone Do for You? Our on-site and offsite technical capabilities give you maximum flexibility to address customers needs. Cost effective business models for cooperation with customerand/or other business partners. Experience form enterprise projects completed in the Middle East and UK. Strong technical capacity for Maximo implementations/upgrade projects, Maximo customizations, integrations, reports development, custom development on top of Maximo. Development and implementation of end-to-end EAM solutionsin different industries Advanced document management in Maximo Support and Application life cycle management (ALM) services. Markets / References: Using various software solutions and new technologies. Prozone operates in: Kuwait, Qatar, United Arabian Emirates, Austria, Lebanon, Greece, United Kingdom, Netherlands, Slovenia, and Serbia. Asset Management Facilities, Operations, IT, Fleet Assets, Locations, Failure Reporting, Condition Monitoring, Meters Work Management Preventive, Corrective, Projects,Emergency, Safety Plans Work Hierarchies, Planning, Status, Assignments, Actual Metrics Procurement Management PR’s, PO’s, Receipts, Invoices Materials Management Items, Storerooms, Inventory, Reorder, Issues, Returns Contract Management Master, Purchase, Warranty, Lease/Rental, Labor Rate Service Management Self Service Requests & Status Platform for asset owners, asset managers and service providers Next Generation Architecture J2EE Platform Standards-based Service Oriented Architecture (SOA) Enterprise Assets Management solutions based on IBM Tivoli products: Maximo Asset Managementwith utilization of all modules Maximo for Service Providers Maximo for Transportation Maximo for Oil & Gas Maximo for Utilities Service Request Manager Maximo Integration Framework Maximo Scheduler IBM SmartCloud Control Desk and PROZONE add-ons for IBM maximo: DMS component: Full integration between ECM and EAM worlds Direct and secured access from Maximo applications to documents stored in eDocumentus DMS eBusiness Portal publishing RFQ and vendors data Procurement process integration with maximo PROZONE engineers provide various type of services implementing EAM solutions for our customers (onsite/offsite): Business consultancy services. Project management. Impact analysis of Maximo implementations or upgrades. Process analysis, design and optimization. System design. Maximo implementations. Technical consultancy services. Maximo configuration and customizations. Workflow development. Reports development (Birt/Cognos). Maximo upgrades. Deployment options, hardware sizing, security. Integration with other platforms using Maximo Integration Framework. Data migration. Custom value added components. Performance testing ant tuning. Training. Post production support & maintenance, archiving solutions for IBM Maximo.

1. Enterprise asset
management
Solutions | 2013 | IBM maximo

2. Prozone is a software development company which offers development and implementation of information technologies.
Established in 2002. Offices: Novi Sad, Serbia (headquarter) and Kuwait (The Middle East office). Employee Count: 40
Specializes in: financial industry, eGovernment, Oil&Gas and Utilities software services and solutions.
Certifications: ISO 9001:2008, ISO 27001:2005. Certified technology professionals
Partners: IBM Advanced Business Partner. EMC Business Partner. Microsoft Partner
Completed many high profile projects in Europe and Middle East
Who We Are?
Consultants, systems implementers, developers,
integrators & project managers

3. technology services maintenance
How We Work? Software products & solutions
 Business Process Management and Workflow
 Document Management
 ffinancial institutions (insurance & banking),
government organizations , utilities companies internet
 Enterprise Asset Management
 Oil & Gas, manufacturing, utilities
Custom software development
 Web application development
 Mobile application development
Consulting services
 Enterprise Content Management, Document Management,
Business Process Management, Enterprise Asset Management

4. Using various software solutions and new technologies
Prozone operates in:
Kuwait, Qatar, United Arab Emirates, Austria,
Lebanon, Greece, United Kingdom, Netherlands,
Slovenia, and Serbia.
Markets:
References:

5. EAM solutions based on IBM maximo – all about assets
 Asset Management
– Facilities, Operations, IT, Fleet
– Assets, Locations, Failure Reporting,
Condition Monitoring, Meters
 Work Management
– Preventive, Corrective, Projects,
Emergency, Safety Plans
– Work Hierarchies, Planning, Status,
Assignments, Actual Metrics
 Procurement Management
– PR’s, PO’s, Receipts, Invoices
 Materials Management
– Items, Storerooms, Inventory, Reorder,
Issues, Returns
 Contract Management
– Master, Purchase, Warranty, Lease/Rental,
Labor Rate
 Service Management
– Self Service Requests & Status
– Platform for asset owners, asset managers
and service providers
 Next Generation Architecture
– J2EE Platform
– Standards-based
– Service Oriented Architecture (SOA)
MAXIMO ASSET
MANAGEMENT

6. Prozone & EAM
 Certified IBM maximo consultants
(business and technical)
 IBM Advanced Business Partner
Enterprise Assets Management solutions
based on IBM Tivoli products:
 Maximo Asset Management
with utilization of all modules
 Maximo for Service Providers
 Maximo for Transportation
 Maximo for Oil & Gas
 Maximo for Utilities
 Service Request Manager
 Maximo Integration Framework
 Maximo Scheduler
 IBM SmartCloud Control Desk
and PROZONE add-ons for IBM
maximo:
 DMS component:
 Full integration between ECM and EAM worlds
 Direct and secured access from Maximo applications to
documents stored in eDocumentus DMS
 eBusiness Portal
 publishing RFQ and vendors data
 Procurement process integration with maximo

7. Prozone IT solutions
 Full integration between ECM and EAM worlds.
 IBM Maximo EAM functionalities
(asset management, work management, service management, materials
management, contracts management, procurement management, EAM
processes).
 Secure storage for documents/drawings in eDocumentus.
 Search by documents/drawings in eDocumentus using names, organization
hierarchy, metadata.
 Direct access from drawings to Maximo objects data
(Locations, assets…).
 Direct access from Maximo applications to documents stored in eDocumentus.
eDocumentus EAM

8. maximo services
Prozone IT solutions
PROZONE engineers provide various type of services
implementing EAM solutions for our customers (onsite/offsite):
Business consultancy services. Project management. Impact analysis of Maximo implementations
or upgrades. Process analysis, design and optimization. System design. Maximo implementations.
Technical consultancy services. Maximo configuration and customizations. Workflow development.
Reports development (Birt/Cognos). Maximo upgrades. Deployment options, hardware sizing,
security. Integration with other platforms using Maximo Integration Framework. Data migration.
Custom value added components
Performance testing ant tuning. Training. Post production support & maintenance, archiving
solutions for IBM Maximo

9. Technical Services
Prozone IT solutions
Software Development
Implementing new Maximo applications
Implementing cron tasks / actions / etc.
Creating workflows
Customization of existing Maximo applications
Integration with other platforms
Development of template based functionalities
Development of custom modules
Custom value added components
Reports development
Birt/Cognos- Development/Migration reports from Actuate to
Birt/Cognos
Services includes:
Analysis of the area report covers
Analysis of the report layout and query
Report implementation
Creation of deployment descriptors
Testing & optimization
Functional verification & documentation of changes/differences
IBM maximo

10. Prozone IT solutions
Quick response/feedback of our developers, For urgent request we
guarantee to you first response time of 2 hours (local workdays).
Fixing problems
Developing changes and new features.
Support packages that includes some reserved hours per month
for direct support (by e-mail, Skype, GTalk, Webex, phone...)
by developers who originally developed parts of the system.
Consulting services and additional development services per month.
Applying IBM patches on highly customized Maximo environments.
Support & Maintenance
maximo

11. Performance testing
maximo
IBM rational Performance Tester
Test assessment and planning phase
defining and developing a “Maximo workload model” that consists of
business processes (e.g., Work Order, Purchase Order, Reporting,
Inventory, etc.) defining anticipated request load and behavior
Test design and development phase
The Maximo workload model is used to develop load test scripts and
scenarios using performance test tool (IBM Rational Performance Tester)
Test execution and reporting phase
Prozone Consultants arrange an onsite visit to execute the Maximo load
test scenarios – using the performance test tool.
Next planning cycle
review load testing results, recommend system tuning
Prozone IT solutions

12. Prozone Experience and Competencies
Prozone IT solutions
Kuwait National Petroleum Company – KNPC, Kuwait
Maximo upgrade project
Industry: Oil & Gas. Version: Maximo v6. Employees: 10.000+. Users: 4.000+
Goals for the migration: Rethink customizations, Analyze and improve processes,
Improve performance, to make installation of patches possible, end-user benefits,
smooth transition. Total of 65 fully customized applications in 6 modules (Admin,
Contracts, Purchasing, Work Management, Inventory, Preventive Maintenance &
Planning). Database size 120 GB and 270GB in attached documents.

13. Prozone Experience and Competencies
Prozone IT solutions
Petrochemical Industries Company K.S.C (PIC) Kuwait
Maximo upgrade project
Industry: Oil & Gas. Version: v5.2 to Maximo v7.5. Maximo products: Standard
Enterprise Content Management, MS Project Adapter, Oracle Enterprise Adapter. Users
in the system: 300+. Project duration: 7 month.
Project achievements: Implemented advanced notifications and reporting setup
(pending work orders, repeated work orders, delays in lanning/scheduling/execution).
Improved Work Management module (Actions Tracking, Job Risk Assessments,
Turnaround Work Plans, Inspection Work Requests). Improved downtime reporting
with capturing losses on production lines. Improved cataloging procedures by
controlling changes on Item Catalogue. Integrated Reorder process with SOS system
(Spares Optimization System).

14. overview customer benefits
What Does Prozone
Do for You?
Our on-site and offsite technical capabilities give you maximum
flexibility to address customers needs.
Cost effective business models for cooperation with customer
and/or other business partners
Experience form enterprise projects completed in the Middle East and
UK.
Strong technical capacity for Maximo implementations/upgrade
projects, Maximo customizations, integrations, reports development,
custom development on top of Maximo.
Development and implementation of end-to-end EAM solutions
in different industries
Advanced document management in Maximo
Support and Application lifecycle management (ALM) services.
Prozone IT Solution
Novi Sad 21000 Serbia
Puskinova 26
Ph: +381 21 47 20 200
Fax: +381 21 45 12 16
office@prozone.rs
www.prozone.rs