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UNLOCKINGTHEPOWER
OFSOCIALMEDIA
OCTOBER3,2013
Hi,I’mKim.
New to Pyramid.
Recently worked at Spring Creek Group, one of
the nation’s first social media focused agencies.
Prior to that worked in development
communications for KEXP.
Excited to be helping Pyramid give voice to good
causes.
#PYRWebinar |@PyramidComms
ORGANIZINGTHECHAOS
DEVELOPING YOUR SOCIAL MEDIA PLAN
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Audit your current presence
§  Understand how people are talking about your organization
§  Understand what your audience cares about
§  Listen to the good AND the bad
#PYRWebinar |@PyramidComms
0	
  
10	
  
20	
  
30	
  
40	
  
50	
  
60	
  
Favorites
Retweets
Replies
Tweets
0
50
100
150
200
250
300
350
400
New Likes
Monthly PTAT
Total Actions
#PYRWebinar |@PyramidComms
Source: Analytics.Twitter.com Source: Facebook Insights
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Set goals and objectives
§  Identify target audiences
§  Establish owned, earned, & paid media strategies; think integrated
§  Identify key performance indicators
#PYRWebinar |@PyramidComms
Organization Goal
Communications/Marketing Goal
Social Media Goal
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Define your brand and tone and voice
§  Be clear about the value you provide your audience
§  Evaluate your assets and storytelling content
§  Build an editorial calendar
#PYRWebinar |@PyramidComms
ShowYourStory
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Create audience outreach plan
§  Prepare engagement and escalation plan
§  Partner outreach recommendations
#PYRWebinar |@PyramidComms
WoodlandParkZoo
#GiveTen for Tigers
Social
communities
Email
outreach to
donors
Influencers
#PYRWebinar |@PyramidComms
Review & Listen Make a Plan Add Value Start Sharing Measure
§  Monitoring tool selection
§  Reporting cadence and metrics
§  Insight and evaluation
#PYRWebinar |@PyramidComms
Sometoolsuggestions
Facebook Insights
Twitter Analytics (Analytics.Twitter.com)
Statigram for Instagram Statistics
Simply Measured for on-going tracking and reporting
Link Tracking
Listen
Make a Plan
Add ValueStart Sharing
Measure
#PYRWebinar |@PyramidComms
ADDITIONALCONSIDERATION
#PYRWebinar |@PyramidComms
Resources and team
#PYRWebinar |@PyramidComms
HOWWECANHELP
Strategic Planning &
Recommendations
Campaign Planning &
Integration
Evaluation &
Assessment
#PYRWebinar |@PyramidComms
QUESTIONS?
#PYRWebinar |@PyramidComms
THANKYOU
Find us on Twitter, Facebook, and LinkedIn.
Facebook.com/PyramidCommunications
LinkedIn.com/company/pyramid-communications
You can find me @kimervin.
kervin@pyramidcommunications.com
#PYRWebinar |@PyramidComms

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