Slides from the Public Sector QlikTalk, QlikView: the Story so far, presented by Richard Bullock, Performance Manager for Devon and Cornwall Police and hosted by David Bolton, Head of Public Sector, QlikTech UK in Customer QlikTalk track I at the Business Discovery London event on 22nd November 2011.

1. The Qlikview Story (so far…)
Dr Richard Bullock
Performance Manager
Devon and Cornwall Police
22 November 2011

2. Corporate Spending Review
• Significant Budget reductions
• Locally c 700 officers and 500 staff reduction
BUT
• Calls for service, crime reduction, solving
crime and local policing services to be
delivered

3. Delivery Through
• Modelling Demand to Resources
• Process Improvement
• Improved Intelligence
• Informed Decision Making

4. Business Intelligence Role
• Data Provision
• Scenario Modelling
• Informed Decision Making
• Automation of Reporting
• Improved Service Delivery (internal and
external)

5. Existing Database Structures
HR NSPIS Command
Custody Crime Other
and
Control
…..
• Silo’d Data (and Reports)
• Various Reporting Media – extra cost, time and lack of
consistency in views
• Some Elements of Manual Intervention / Repetition

6. Traditional Data Warehouse
Approach
• COST
• CHANGING
SOURCE
SYSTEMS
• CHANGING
USER
REQUIREMENTS

7. Use of Qlikview
HR NSPIS Command
Custody Crime Other
and
Control
• Joined Data (and Consistent Reports)
• One Reporting Media – reduction in cost, time and improved consistency in
views
• Reduced (and managed during implementation) elements of Manual
Intervention

8. Project Plan and Delivery
Nov 07 Dec 07 Jan 08 Feb 08 Mar 08 Apr 08
Business Order 1 Week HR Crime Year End
Case Placed Implementation Report Reporting Mandatory
Delivered Delivered Returns
Complete
Business Case: Data Warehouse vs Qlikview
Time Savings – Current + Future
Cost Savings – Immediate and long term

9. User Requirements
Traditional Approach Adopted Approach
Specify Each Data Field Required Develop data input based on any
data field being available
Map and Populate Fields
Populate “standard” charts with
Design Report ability to
Minimise Charts
Fast Change Charts / Tables
Export Data out if really needed
Increased Speed in development
and reuse of common fields/charting
Cycle around ad-infinitum
User selects preferred view of
as different user views and
information
“endless” data requirements

10. I.T. Integration
HR NSPIS Command
Custody Crime Other
and
Control
Excel Flat CSV Files
Export
ODBC Links
Graduated approach – no need for complexity of SQL statements / automated
downloads into ETL (although is also possible)

11. User Base
• Graduated Approach
Phase 1: 3 Developers
20 Core Users
(Business Analysts)
4 Main Reports

12. User Base
Phase 2: 4 Developers
50 Core Users
(Business Analysts, HR
and Intelligence Users)
10 Main Reports

13. User Base
Phase 3: 4 Developers
50 Core Users
(Business Analysts, HR and
Intelligence Users)
50 Document Users
Session Users
40+ Core Documents

14. Sharepoint Integration

15. Sharepoint Integration

16. Benefits
• Cost
• Time
• Availability
• Decision Making – Performance Outcomes
• Demand Management