Credit Suisse 2006 Sustainability Report Highlights Goals and Progress

Credit Suisse Group
Sustainability Reporting –
Milestones and Indicators 2006

Investment Banking • Private Banking • Asset Management

1 Reporting 2006

3 Employees

6 Society

10 Environment and climate

16 Clients and shareholders

22 GRI index

Reporting 2006

As a globally active financial services provider, Credit Suisse
aims to create lasting added value for its shareholders, clients
and employees. Sustainability is a key factor determining its
long-term success. In particular, this includes the company’s aim
and ability to identify different interests and trends relating to
economic efficiency, environmental awareness and social
responsibility and to respond to them accordingly. In its
sustainability reporting, Credit Suisse explains the principles on
which its activities are founded and shows how it addresses
social and environmental challenges in its daily operations.

Principles and agreements
The core values and principles that Credit Suisse wants to apply to its everyday
operations are set out in its Code of Conduct. This Code also underscores the
bank’s commitment to sustainability and refers to the corresponding international
agreements that it has pledged to uphold.

They include the United Nations Environment Programme (UNEP) Declaration for
Financial Services Providers and the United Nations Global Compact, an initiative
under which companies commit to ten principles relating to environmental
protection, working conditions, human rights and anti-corruption efforts.

These conventions are supplemented by other agreements relating to specific
areas of business, such as the Equator Principles (see page 20). In 2006, Credit
Suisse also approved a company-wide sustainability policy which builds on the
bank’s previous environmental policy.

Sustainability reporting
Credit Suisse’s sustainability reporting activities illustrate how the bank applies its
principles and fulfills its commitments. Its reporting package consists of several
different online components that provide details of social and ecological challenges
and the corresponding initiatives at Credit Suisse, thus taking account of
the information requirements of different target groups (www.credit-
suisse.com/responsibility):

– The document “Milestones and Indicators 2006” summarizes the bank’s
activities relating to the environment and society in 2006. It also provides an
overview of key indicators.

– The website www.credit-suisse.com/responsibility provides information about
international commitments and a wide variety of sustainability issues. It also
contains links to special publications, articles and interviews dedicated to this
topic.

– Finally, the Credit Suisse Group Business Review contains an overview of
various sustainability-related activities in the chapter entitled “Credit Suisse
Group in Society” (www.credit-suisse.com/annualreporting).

Credit Suisse Group Sustainability Reporting 2006 1

Scope of reporting
Unless otherwise stated, the following information refers to the financial year 2006
and generally relates to the activities of the whole of Credit Suisse Group.1

The GRI index2 at the end of this document summarizes the various sources of
information and helps interested parties to locate specific information.

The Credit Suisse Group Annual Report contains key figures and comprehensive
information about business strategy, risk management and corporate governance
(www.credit-suisse.com/annualreporting).

Review of 2006
On January 1, 2006, Credit Suisse repositioned itself and launched the integrated
global bank with the three areas of business Investment Banking, Private
Banking and Asset Management. This now enables it to combine its expertise and
experience and to provide clients with even more comprehensive advice. The bank
is also able to generate additional revenues due to improved cross-divisional
cooperation.

As part of the creation of the integrated global bank, Winterthur Insurance was sold
to AXA on December 22, 2006.

2006 was the year in which Credit Suisse celebrated its 150th anniversary.
A series of client and employee events with the theme “Tradition and Innovation”
were held around the world.

Credit Suisse reached an important milestone in its environmental activities in 2006
with its pilot project to achieve greenhouse gas neutrality in Switzerland. Measures
to strengthen its position as an attractive employer, numerous efforts to support
charitable projects, and new and innovative products were further aspects of the
bank’s environmental and social activities during the year. Microfinance also
remained a key topic in 2006.

Finally, Credit Suisse received external recognition in the form of the recertification
of its Environmental Management System according to ISO 14001, as well as the
Financial Times award for the “Sustainable Energy Finance Deal of the Year”.

1 Winterthur Insurance was sold to the French company AXA Group on December 22, 2006, and is therefore no longer included in the sustainability reporting for 2006.
2 GRI = Global Reporting Initiative – an international standard for sustainability reporting

2 Credit Suisse Group Sustainability Reporting 2006

Employees

Credit Suisse wants to be one of the world’s leading banks. To
achieve this, it must further strengthen its image as an employer
of choice. A good working environment and challenging work
are factors that make it an attractive employer. The integration
of Credit Suisse’s three core areas of business in 2006 has
resulted in increased teamwork and created additional career
opportunities for employees within a multicultural environment.

Credit Suisse needs highly qualified, performance-oriented employees with an
entrepreneurial spirit and highly developed social skills in order to successfully
execute its business strategy. With its team of around 45,000 employees, it is at
the forefront of its industry when it comes to identifying trends, recognizing needs
in the market and developing innovative solutions.

The creation of Centers of Excellence in various international locations offering
highly skilled workforces is advancing well. Credit Suisse already has Centers of
Excellence in Singapore, North Carolina (US) and Pune (India). Wroclaw/Breslau
in Poland was selected as the site for the latest Center of Excellence.

Committed employees
To achieve ambitious business goals, companies require committed employees who
can master the challenges that face them. Credit Suisse periodically conducts
surveys to assess employee motivation and commitment and to identify areas for
improvement. It invests in management development and offers competitive
compensation and benefits. It has also introduced “Credit Suisse Awards,” a global
program that rewards individual employees and teams for outstanding
achievements that reflect the bank’s principles – client focus, teamwork and
reputation. Within the market, Credit Suisse is highly respected for its corporate
culture.

Promotion of talent
Large organizations require managers who can successfully execute their
strategies. To satisfy this need, Credit Suisse introduced an assessment and
development process to support both the current and future members of its two
most senior levels of management. This process is also intended to assist senior
managers when appointing employees to key roles, and it ensures the continuous
promotion of talent within the organization. These activities are supplemented by
coaching, mentoring and a comprehensive range of training courses offered by the
Business School.


Credit Suisse Business School
The Credit Suisse Business School supports employees by providing internal and
external training opportunities. The Leadership Institute is responsible for
management training, while the Business Institutes offer training for front-office
employees and specialists. Examples of the courses on offer include the new
curriculum launched by the Leadership Institute in spring 2006 with the first bank-
wide programs for new Directors and Managing Directors, as well as training
related to the advisory process that is used globally in Private Banking. The IT
Institute began designing an international training program for the “IT Jobs
Framework” initiative, which will offer all IT employees new career development
opportunities from 2007. Finally, the “onboarding programs” offered by the Center
of Excellence in Raleigh, North Carolina, represented an important milestone for
the Shared Services Institute.

Since the bank’s strategy and the Business School curriculum are closely
aligned, employees can use their learning to help drive Credit Suisse’s long-term
success. Today, the Business School is a global organization with central training
units in Switzerland, New York, London, Singapore and Hong Kong. It has received
a number of external awards in recognition of its training offering, including the
CLIP (Corporate Learning Improving Process) certification from the European
Foundation for Management Development and the Swiss eduQua certificate.

See also: http://www.credit-suisse.com/responsibility/en/people.html

Employees (full-time equivalents)

31.12.06 31.12.05
Switzerland Banking 20,353 20,194
Outside Switzerland Banking 24,518 24,370
Winterthur 0 18,959
3)

Total employees 44,871 63,523

3)
Winterthur Insurance was sold to AXA Group on December 22, 2006.


Global Diversity and Inclusion
Global Diversity and Inclusion creates an inclusive culture throughout Credit Suisse,
which promotes its continued success in the global marketplace. Its objectives
include helping the bank’s divisions to win new business and to strengthen existing
relationships with clients and key external associations. The importance of
diversity and inclusion is highlighted by the fact that many potential clients are
interested in this issue.

Global Diversity and Inclusion also aims to help minimize reputation-related risks,
to ensure compliance with applicable regulations and to promote a team culture
in which employees’ differences are valued and leveraged.

Only those teams that reflect a variety of ideas, backgrounds and experiences can
deliver the most innovative solutions to clients worldwide. Credit Suisse therefore
continues to value a culture of diversity and inclusion, drawing expertise and ideas
from all parts of the world and attracting and retaining top talent in a highly
competitive industry.

Recent activities and achievements include:

– Training: Diversity and inclusion courses focused on topics such as the
successful leadership of multicultural teams, the promotion of an inclusive
environment and ways to leverage the opportunities created by a diverse
workforce. Interactive courses devoted to social inclusion continued and were
extended to all divisions and regions. Similar topics were examined in
seminars and lunchtime events for employees at different levels of the bank.

– Presentations: As a result of leveraging the bank’s extensive network of
contacts, Credit Suisse business teams had the opportunity to speak at a
number of high-profile international conferences and to participate in events
which provided them with access to potential clients and senior representatives
of various funds and organizations.

– Awards: A number of organizations acknowledged Credit Suisse’s commitment
to diversity and inclusion. For example, Credit Suisse was named one of the
“100 Best Companies for Working Mothers in the US” for the fourth
consecutive year. Credit Suisse received recognition from Opportunity Now for
its Parent’s Network in the UK. For the second year running, Credit Suisse
received a perfect score in the Corporate Equality Index of the US Human
Rights Campaign. The government of Singapore also praised Credit Suisse for
actively promoting pro-family working practices and strategies to encourage a
good work/life balance.

See also: http://www.credit-suisse.com/responsibility/en/diversity.html


Society

As a globally active company, Credit Suisse is committed to
operating profitably. As part of this role, it must also recognize
the concerns of its numerous stakeholders and implement
appropriate measures to address them. Consequently, the
bank cultivates relations with authorities, international
organizations and non-government organizations in addition to
its business contacts. This dialog encourages the exchange of
views and opinions and promotes efforts to find joint solutions
to social challenges. Credit Suisse’s involvement in society also
includes its support for humanitarian, charitable and cultural
organizations.

In dialog with society
Credit Suisse maintains a dialog with society in a number of ways and at a variety
of levels. It also assumes its social responsibility by actively helping to shape
economic conditions and by participating in an exchange of views and opinions with
various stakeholder groups (see the chart below).

The bank contributed to the formation of public opinion again in 2006 with various
studies and analyses. The publications produced by its Economic Research
department, which address current economic and socio-political issues and
highlight relevant trends, attracted considerable interest. They included studies on
the retirement age, international capital flows, disposable income and youth
unemployment. At the end of each year, Credit Suisse publishes its
“Sorgenbarometer” survey, which has been assessing the issues that are of
greatest concern to the Swiss public since 1976. This survey always attracts
considerable interest in the media.

External views are also important to modern companies. Credit Suisse therefore
maintains a dialog with non-government organizations. Key topics in 2006
included the risk management processes of financial services providers and
environmental issues relating to the extraction and consumption of fossil raw
materials.

Credit Suisse supports employees in Switzerland who exercise a political function
in addition to their work. Each year, the bank organizes a meeting for those
members of staff who hold political mandates; in 2006, over 100 employees
attended. These types of activities promote the establishment of networks, while
helping to strengthen the sociopolitical commitment of each individual.


Shareholders
This chart illustrates the
interplay between the
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M ark etpla ce
N OM IC IS S U E
different elements that
ECO S

Credit Suisse Group uses
Products and Services
NGOs Media
Environmental Management to pursue a sustainable
ES
N M ENTAL IS S U

ISO 14001
E nv ironmen t

business policy. It also
Philanthropy

So ciety
Legal and Compliance
shows the stakeholder
Code of Conduct
Global Compact
Government Local communities
O

groups with which it
Supplier Guidelines
VIR

SO
HR Policies
EN

maintains a dialog.

CI
Health and Safety

AL
IS
SU
ES

Suppliers Unions
Wo rkplac e

Employees

Social commitments
The existence of a sound social environment is of key importance for Credit Suisse
and its employees. The bank is therefore committed to helping improve the lives
of disadvantaged people, as well as promoting a rich cultural life through the
provision of financial support. In 2006, the bank contributed to selected projects
throughout the world, several of which are outlined below:

– Katrina Volunteer Initiative: Following the devastation caused by Hurricane
Katrina in the Southwestern US in August 2005, Credit Suisse employees
donated USD 1 million. The Credit Suisse Americas Foundation donated twice
that sum and then contributed another USD 1 million to mark the bank’s 150th
anniversary. This produced a total of USD 4 million, which was distributed
between 25 organizations in New Orleans and the surrounding area in
support of education, livelihood, housing, and rebuilding activities. In addition,
the Katrina Volunteer Initiative was established to provide volunteer assistance
to organizations receiving support from Credit Suisse. Working in small
teams, around 300 employees spent over 8,000 hours between March and
June 2006 actively helping to rebuild the area affected by the hurricane.
Additionally, Credit Suisse employees in New York participated in Habitat for
Humanity’s “Operation Home Build,” working around the clock to build pre-
fabricated houses and framework, which was shipped to the area.

– Food for Education Programme: To address the long-term reconstruction
needs in Sri Lanka following the Tsunami, the World Food Programme and
Credit Suisse initiated the “Credit Suisse Food for Education Programme” in
2006 to help young victims return to school. Focusing on the clear connection
between nutrition and education, the program is building 61 school feeding
facilities and will provide daily school meals to over 19,000 students throughout
2007 and 2008. Its USD 1.5 million investment to support these children’s
educational and nutritional foundations makes Credit Suisse the largest
corporate donor to the World Food Programme in Asia.

– Global Hunger Project: This month-long initiative addressed the problem of
starvation and poverty. In numerous cities around the world – including
Bangkok, London, Melbourne, Mumbai, New York, Singapore, Sydney, Tokyo
and Zurich – Credit Suisse employees volunteered their time or made
donations to help relieve hunger. Staff members in Zurich, for example,
supervised the distribution unit of “Tischlein deck dich,” an organization that


collects and distributes foodstuffs that have passed their sell-by date but can
still be consumed. In Australia, Brazil and the US, employees organized food
relief initiatives to benefit specialized charities.

– Combating youth unemployment: One of today’s most pressing social
problems is youth unemployment. Credit Suisse supports a number of projects
in Switzerland and one initiative in South Africa related to this issue. Speranza
2000 is a scheme set up by companies in the private sector that aims to create
2,000 additional training positions and to thus help young people who
encounter difficulties in their search for work. Incluso – a Caritas project –
promotes the integration of young migrants into the labor market. Credit Suisse
employees act as mentors and help these individuals to find apprenticeships.
Finally, the Zurich Jobs foundation helps young people to find their way into
the job market. In South Africa, the bank is one of ten Swiss companies that
support the Swiss-South African Cooperation Initiative, which runs vocational
training projects to combat the high level of youth unemployment in the country.

See also: http://www.credit-suisse.com/responsibility/en/engagement.html

Commitment to culture and sport
Today, first-class cultural and sporting events that are open to a wide audience are
only possible thanks to corporate sponsorship. In addition to its national and
international sponsorship activities, Credit Suisse also focuses on programs to
promote young talent.

– Promotion of musical talent: In the field of classical music, Credit Suisse
awards two prizes through its Jubilee Foundation to help extremely gifted young
musicians achieve the breakthrough to an international career. The Credit
Suisse Young Artist Award is presented to outstanding international young
soloists every two years. In alternate years, the Prix Credit Suisse Jeunes
Solistes is awarded to talented musicians in Switzerland. The current
prizewinners are the flutist Aniela Frey (Prix Credit Suisse Jeunes Solistes
2007) and the pianist Martin Helmchen (Credit Suisse Young Artist Award
2006).

Since the beginning of 2006, Credit Suisse has been a partner of the Orchestra
Academy at the Zurich Opera House. Here, young musicians from Switzerland
and other countries can gain their first experience of performing in a
professional opera orchestra.

– Promoting young football talent: Credit Suisse has been the main sponsor
of the Swiss Football Association since 1993. The bank assigns particular
importance to the promotion of young talent – with half of its sponsorship fee
being earmarked for the funding of programs to support gifted young players.
This specific commitment has paid off: Switzerland’s youth teams – the U19s,
U20s and U21s – have played in all of the major tournaments in recent years,
and the Swiss national team competed in the World Cup in Germany in 2006.


Credit Suisse celebrates its 150th anniversary:
the Jubilee Foundation expands its commitments
To mark the 150th anniversary of Credit Suisse, the Jubilee Foundation decided
to significantly expand its longstanding commitment to society by participating in
a large number of projects devoted to a broad range of topics throughout
Switzerland. Over 100 organizations across all regions received support, including
a multi-sensory room in Scharans (Graubünden) designed to help severely
handicapped people concentrate on specific sensory perceptions, local cultural
initiatives in the greater Zurich area, and the wheelchair-accessible premises of
the Société des Vieux-Grenadiers in Geneva. A significant contribution was also
made to the Symphasis Foundation, which runs projects to combat youth
unemployment in Switzerland.

Together with the Swiss Institute for Art Research, the Jubilee Foundation
published a popular scientific work about 150 years of Swiss art that attracted
considerable interest. In addition, the Alfred Escher Foundation was established
to promote research on the founder of Credit Suisse, as well as on economic
liberalism and the cultural history of Switzerland.

In fall 2006, the “Credit Suisse Award For Best Teaching” was presented for the
first time in conjunction with Swiss universities, technical colleges and universities
of applied sciences. This initiative aims to promote the quality of tertiary education
and to reinforce Switzerland’s position as a center of knowledge.

See also: www.credit-suisse.com/foundation


Environment and climate

Credit Suisse operates a company-wide Environmental
Management System, which has been certified according to ISO
14001 since 1997. This system helps to protect resources,
reduce environmental impacts and save costs, thus also
generating added value for clients and shareholders.

Environmental Management System
Credit Suisse’s Environmental Management System governs the responsibilities,
procedures and rules relating to the implementation of its environmental policy. The
bank continuously develops this system to take account of the growing
requirements in this area.

The successful recertification of the Environmental Management System was
confirmed by the external auditors SGS in 2006. In their report, the auditors
commended Credit Suisse’s revised travel guidelines, which impose internal
restrictions on air travel and thus also support the bank’s goal of achieving
greenhouse gas neutrality. Since October 2006, the certified system has covered
the area of operational ecology, including the Real Estate & Services and Supply
Management units. Additional criteria relating to the environment and society will
be developed and implemented in the area of Supply Management in 2007.

Environmental management indicators

Credit Suisse Group headcount (31.12.2006) 44,871
Environmental specialists (in full-time posts) 4) 20
Employees trained in environmental issues 1,319
Training time (hours) 1,798

4)
Including the corresponding fixed mandates of externals


Operational ecology
Credit Suisse wants to minimize the environmental impacts of its business
operations by using as little energy as possible and by conserving natural
resources.

In 2006, the bank implemented the following operational ecology measures in
order to realize this objective:

– Energy: Significant savings were achieved at Credit Suisse’s premises in
Switzerland as a result of its efforts to focus on energy efficiency when
modernizing heating, refrigeration, air-conditioning, lighting and thermal
insulation systems. The bank is also part of the group of major consumers
associated with the Zurich Energy Model, which aims to increase energy
efficiency by over 13.5% by 2010. Credit Suisse has pledged to make an
individual contribution of 14.4% towards the group’s target. In the US, Credit
Suisse won an award for its efforts in the field of energy efficiency: the New
York State Energy Research and Development Authority commended the bank
for installing an ice storage-based air-conditioning system, which reduces peak
energy consumption and thus helps to secure energy supplies to New York City.
In the field of “Minergie” low-energy projects, the bank once again emerged
as one of the leaders in Switzerland. A total of 11 buildings with an energy
reference area of approximately 200,000 m2 (mainly comprising Credit Suisse
investment projects) have now been certified according to the Minergie
standard.
– Green electricity: Credit Suisse was one of the principal consumers of
certified green electricity in Switzerland in 2006, having purchased just under
7.5 GWh of electricity bearing the “naturemade Star” label. The bank
concluded multi-year contracts to ensure the use of electricity from renewable
energy sources for its premises in Frankfurt and London.
– Paper: In 2006, the bank introduced e-documents with digital signatures for
its electronic payment transactions. This reduces the amount of paper
correspondence for clients and the bank.
– “Naturpark” quality label: Credit Suisse has premises in Zurich (Uetlihof) and
Horgen (Bocken) which have been awarded the “Naturpark der Schweizer
Wirtschaft” quality label. In 2006, the “Natur und Wirtschaft” (Nature and
Economy) foundation coordinated a tree-planting campaign under the motto
“1,000 Trees for the Future”. As a result, more than 1,500 children planted
trees and shrubs in business premises in the greater Zurich area – including
Credit Suisse’s Bocken site in Horgen. (http://www.naturundwirtschaft.ch/)

These and other measures helped promote the more responsible and efficient
handling of natural resources in 2006, as well as saving costs and thus
contributing to the success of the company.

See also: www.credit-suisse.com/responsibility/en/ecology.html


Climate
The new UN report on climate protection published at the beginning of February
2007 by the Intergovernmental Panel on Climate Change (IPCC) once again
highlighted that climate protection and the reduction of greenhouse gas emissions
are now urgent issues. The report warns of the negative consequences of climate
change. Credit Suisse has long been implementing climate-relevant measures at
several different levels. The following projects were carried out in 2006:

– Greenhouse gas neutrality in Switzerland: Credit Suisse achieved an
important milestone in 2006 when it successfully adapted its operations in
Switzerland, as well as its corporate air travel, to achieve greenhouse gas
neutrality. It realized this objective using a multi-level strategy:
– Achieving greater efficiency by optimizing operations at existing buildings and
facilities;
– Using energy-efficient technologies when renovating or constructing
buildings, and striving to achieve the Minergie standard wherever possible in
this context.
– Replacing oil and gas heating with heat pumps and district heating systems,
as well using renewable energy from hydroelectric and solar sources;
– Purchasing certified greenhouse gas emission reduction certificates. These
certificates support projects relating to wind-based energy, biogas and
transportation.
In 2007, Credit Suisse will define the next steps to extend its strategy to
locations and processes outside Switzerland and will begin to implement these
measures.

http://www.credit-suisse.com/responsibility/en/neutrality.html


– Carbon Disclosure Project: Credit Suisse has been involved in the Carbon
Disclosure Project since 2002. This international initiative aims to create
transparency for institutional investors regarding the greenhouse gas emissions
of listed companies. In 2006, 72% of the world’s 500 largest companies
(FT500) completed a questionnaire on this topic. Based on their responses,
a Climate Leadership Index was compiled, in which Credit Suisse ranked
second in the banking sector. http://www.cdproject.net

– Carbon trading: Credit Suisse is also active in the development of market-
based solutions to control greenhouse gas emissions. With its platforms in New
York and London, it is involved in the trading of carbon emission credits to help
companies manage their carbon exposure under the European Union Emissions
Trading Scheme. Credit Suisse’s carbon trading team also helps finance
investments in project-based reductions of carbon emissions in the emerging
markets. In view of its expertise in this field, Credit Suisse was also appointed
to the Market Advisory Committee, which advises the State of California on the
design of its carbon legislation (AB-32).

– European Carbon Investors and Services: The European Carbon Investors
and Services (ECIS) stakeholder group was established in the fall of 2006.
Credit Suisse and 17 other representatives from the emissions trading
industry joined the association. The ECIS aims to cooperate constructively with
policymakers and all stakeholders in the design and implementation of a post-
2012 greenhouse gas emission reduction regime to create an efficient and
effective market-based trading mechanism.

The Financial Times honors Credit Suisse
In 2006, Credit Suisse was presented with the “Sustainable Energy Finance Deal
of the Year” award by the Financial Times and the International Finance
Corporation for successfully executing the USD 455 million IPO of Suntech Power
Holdings Co., Ltd. Suntech is a leading solar energy company and the first major
alternative energy firm to be based in China. According to the jury, this prize was
awarded to the bank which “executed the energy transaction with the largest
sustainable impact in terms of environmental, social and financial value creation,
its innovative structure and its potential for replication.”


Switzerland Europe
and Middle East
95% of data 51% of data
Credit Suisse Group collected collected
Corresponding
VfU-Indicators for in-house operations 2006 1) and extrapolated and extrapolated
GRI Indicators

1) Total premises energy consumption in MJ EN 3 / 4 1,092,415,546 842,538,724
1a) Electricity consumed in premises in MJ 3) 742,747,079 833,200,979
electricity from hydroelectric run-of-river power stations 446,242,445 43,648,023
electricty from hydroelectic reservoir power stations 0 0
electricity from wind power stations 0 2,381,707
electricity from biomass power stations 34,834,838 34,931,700
electricity from photovoltaic power stations 1,634,044 0
electricity from combined cycle power plant 0 0
electricity generated by gas-fired power stations 74,275 82,701,241
electricity generated by oil-fired power stations 0 2,611,448
electricity generated by black coal fired power stations 74,275 98,629,023
electricity generated by brown coal fired power stations 0 0
electricity generated by nuclear power stations 259,887,203 66,866,714
electricity from average market mix 0 501,431,124
1b) Fossil fuels consumed in premises in MJ 287,864,378 9,337,745
natural gas 200,065,791 9,292,442
heating oil 87,798,587 45,302
1c) Other energy consumed in premises im MJ (district heating) 61,804,089

2) Total business travel in km (air travel) 4) EN 29 113,326,602 150,567,105

3) Total paper consumption in tons EN 1 5,014 1,819
3a) Post-consumer recycled EN 2 = 3a/3 100 0
3b) New fibers ECF + TCF 4,913 1,819
3c) New fibres chlorine bleached 0 0
3d) Share of FSC-labelled paper in percent 70% 0

4) Total water consumption in m3 (drinking water) EN 8 651,903 441,357

5) Total waste in tons EN 22 6,402 4,985
5a) Valuable materials separated and recycled 4,324 980
5b) Waste incinerated 1,923 0
5c) Waste disposed of in landfills 0 3,956
5d) Hazardous waste 155 49

6) Direct and indirect Energy in MJ not summable not summable
6a) Direct energy use EN 3 1,092,415,546 842,538,724
6b) Indirect energy use EN 4 2,061,879,732 2,577,997,604
6c) Other indirect energy use EN 4 453,434,542 322,302,661

7) Direct and indirect greenhouse gas emissions of 6) in tons 45,611 119,645
7a) GHG emissions of direct energy use (6a) EN 16 17,738 525
7b) GHG emissions of indirect energy use (6b) EN 16 7,719 98,943
7c) GHG emissions of other indirect energy use (6c) EN 17 20,154 20,177

Compensation of greenhouse gas emissions in tons 45,611
Remaining greenhouse gas emissions in tons 0 119,645
Share of compensated emissions in % 100% 0%


Americas Asia-Pacific Credit Suisse Group
Indicators
76% of data collected 65% of data collected Credit Suisse Group (per capita Credit Suisse Group
and extrapolated and extrapolated total and in %) change to 2005 2)

916,123,928 181,637,343 3,032,715,541 47,967 -1%
841,221,901 179,642,299 2,596,812,259 41,072 12%
84,634,805 0 574,525,273 22% 15%
0 0 0 0%
546,890 0 2,928,597 0% 9851%
12,176,577 0 81,943,115 3%
14,716 0 1,648,759 0% 43%
0 0 0 0%
90,441,657 41,743,696 214,960,868 8% 38%
67,597,229 0 70,208,677 3% 695%
123,163,013 48,151,303 270,017,614 10% 15%
0 0 0 0%
183,023,464 0 509,777,380 20% 52%
279,623,550 89,747,301 870,801,975 34% 36%
11,695,268 308,897,390 4,886 -51%
0 209,358,234 68% -58%
11,695,268 99,539,157 32% -25%
63,206,759 1,995,043 127,005,892 2,009 41%

248,670,690 102,641,145 615,205,542 9,730 12%

1,264 571 8,667 137 -26%
0 0 100 1% -74%
1,264 571 8,567 99% 14%
0 0 - -100%
0% 0 40%

746,058 99,320 1,938,639 30,662 -10%

7,548 627 19,561 309 -7%
2,664 171 8,138 42% -17%
0 0 1,923 10% -45%
4,420 226 8,601 44% 15%
464 230 899 5% 132%

not summable not summable not summable not summable
916,123,928 181,637,343 3,032,715,541 47,967 -1%
2,951,754,333 557,646,176 8,149,277,844 128,892 12%
514,852,980 198,119,916 1,488,710,098 23,546 -38%

147,148 48,613 361,017 5,710 -7%
867 0 19,130 303 -50%
113,964 35,634 256,260 4,053 39%
32,316 12,979 85,627 1,354 -48%

45,611
147,148 48,613 315,406
0% 0% 13%

1)
Reporting according to the quot;VfU Indicators 2005quot; standard including the update of the calculation tool from February 2007. CSG was member of the project group (see www.vfu.de ->
VfU Indicators 2005). The system boundaries of the year 2006 are Credit Suisse Group globally including quot;Winterthurquot; (insurance branch). All data collected is extrapolated to 100%
based on full time equivalents covered. The region Switzerland includes the data from quot;Winterthurquot; (insurance branch). In the three regions outside Switzerland no data for the insurance
branch was collected but all data was extrapolated due to the sale of quot;Winterthurquot; to the AXA group. 2) Change of data in comparison to 2005 3) The reduction of greenhouse gas
emissions from electricity consumption results to a large extent from improved data on the mix of electricity qualities. Additionally, operations in London switched to a supplier mix with
renewable energies in October 2006. 4) In Switzerland data also includes road travel with CSG cars. The coordination of the organisation for the new One Bank Strategy from the Swiss
headquarters led to an increase in internal air travel. The reduction of greenhouse gas emissions from air travel results from update emission factors in fall 2006 (Eco-Invent 1.3 Update).


Clients and shareholders

A growing number of investors want their investments to
generate benefits for society and the environment. As a financial
services provider, Credit Suisse has to recognize the signs of the
times and further develop its range of products and services in
line with client needs.

Microfinance
Microfinance has become increasingly important in recent years. With this form
of development cooperation, loans that are often as small as USD 500 are granted
to very small businesses in developing and newly industrialized countries. This
enables these businesses, which are frequently run by women, to become firmly
established or to significantly increase their profitability. The Nobel Peace Prize
2006 was awarded to Muhammad Yunus, the pioneer of microcredit, thus
illustrating the important role played by microfinance. Yunus established the first
microfinance institution – Grameen Bank – in Bangladesh in 1974.

In 2003, Credit Suisse and other financial services providers launched
responsAbility Social Investment Services AG, which bridges the gap between the
financial market and development cooperation. The responsAbility Global
Microfinance Fund is an investment opportunity that offers both a financial and a
social return. The fund invests primarily in fixed-income securities or acquires a
stake in local microfinance institutions.

The Social Performance Report published by responsAbility in 2006 shows that
the microfinance clients helped by this fund – and their families – are able to
significantly improve their personal circumstances and standard of living. The
investments make a positive contribution towards the realization of the UN
Millennium Development Goals of reducing poverty, improving health and providing
equality for women. Around 111 microfinance institutions and approximately
140,000 microentrepreneurs – 60% of whom are women – have access to the
assets managed by the Fund5. Microfinance products accounted for a total of
approximately USD 200 million of fund assets under management at the end of
2006.

www.credit-suisse.com/microfinance
www.responsability.ch

5
Status as of January 2007


Innovative products
Credit Suisse’s product range meets the needs of a wide variety of clients and
includes investment vehicles with environmental and social themes. These
offerings represent only a small yet innovative area.

Several new products and services focusing on environmental and social issues
were launched in 2006. They complete the current range of sustainable offerings
provided by Credit Suisse (see: www.credit-suisse.com/sustainable-investments):

– Energy: The demand for energy is growing throughout the world, while natural
resources are becoming increasingly scarce. In 2006, Credit Suisse expanded
its product range to include Credit Suisse Equity Fund (Lux) Future Energy,
which invests in companies offering products and services in the field of
renewable energies and energy-efficient technologies.

– Emissions trading: The trading of emissions rights is one of several
mechanisms aimed at reducing greenhouse gas emissions in a sustained and
cost-effective manner. In 2006, Clariden Leu, which forms part of Credit Suisse
Group, launched a CO2 certificate that enables investors to participate in the
price movements of European emission rights.

Masdar Clean Tech Fund
In 2006, Credit Suisse, the Abu Dhabi Future Energy Company and other partners
launched the USD 250 million Masdar Clean Tech Fund, which invests in clean
energy and sustainable technologies, thus contributing to the economic
diversification of the Gulf region. The fund is part of the Abu Dhabi government’s
Masdar Initiative, which encompasses a special economic zone, a research network
and an innovation center focusing on renewable energies and the reduction of
emissions.


Client-specific offerings
Credit Suisse continuously expands its range of products and services to meet
specific client needs.

For instance, it offers investment products that focus on themes such as health,
leisure and security. The analysts at Credit Suisse are continuously identifying new,
longer-term social trends that offer attractive investment opportunities.

Investments that comply with Sharia law are also available: Islamic law forbids
practicing Muslims from earning interest on their money. The Sharia Advisory
Committee of Credit Suisse ensures compliance with these regulations.

Assets under management with high social / environmental benefits

Notes
Credit Suisse Group assets under management in CHF bn 1,485 As of 31.12.2006
Assets under green management/assets with high social benefits in CHF m CS Global
1,925
Sustainability Fund,
CS Fellowship
Fund etc.

Access to banking services
The Accessibility project launched in 2006 aims to offer clients with disabilities an
improved access to all banking services. Measures include the construction of
special facilities at branches, training for employees and the optimization of Credit
Suisse’s range of online services to meet the needs of this client group. The
Accessibility project team received the Credit Suisse Award and Credit Suisse’s
Aeppli Prize in recognition of its efforts to realize this challenging project.


In dialog with clients
Personal contact plays a vital role in Credit Suisse’s dialog with its clients. The bank
also cultivates a relationship with clients via a range of publications that convey
information on current economic and social issues, as well as trends and
developments in the financial markets.

The “Bulletin” – the world’s oldest magazine for bank clients, which has received
numerous awards – and the online publication “In Focus” report on selected key
issues and social, financial and business topics.

The investor magazine “Global Investor” and its special issues entitled “Global
Investor Focus” address socially relevant topics and monitor future-oriented trends.
They include articles by well-known external experts as well as Credit Suisse
specialists. In 2006, the publications examined various topics such as globalization
phases, security and conflicts, and the search for happiness.

Due diligence requirements
Credit Suisse wants to fulfill strict requirements relating to credibility, transparency
and trust when conducting its business activities. It is therefore involved in initiatives
to develop guidelines relating to the ecological and social aspects of business
processes.

– Wolfsberg Group: To safeguard its reputation, it is vital for Credit Suisse to
prevent its products and services from being abused, while still respecting the
privacy of its clients. In addition to adhering to local legislation, the bank applies
strict Swiss regulations for the prevention of money laundering and terrorist
financing in its international locations. It is important for banks that operate in
a globalized environment to also make a contribution on an international level.
Credit Suisse is therefore one of the 12 globally active banks in the Wolfsberg
Group that are working to establish international industry-wide standards. In
2006, this group issued the “Wolfsberg Statement Against Corruption,”
which requires financial services providers to take measures to prevent
corruption in their own operations as well as the misuse of their services for
corrupt purposes. http://www.wolfsberg-principles.com


Business transactions such as the approval of loans and project finance are also
analyzed to evaluate any potential environmental risks as part of Credit Suisse’s
risk management process. To avoid credit, liability and reputation-related risks,
sensitive transactions undergo a clearly defined process that enables environmental
risks to be identified and assessed.

– Equator Principles: In the case of project finance, the bank applies the
Equator Principles to analyze potential ecological and social risks in accordance
with World Bank guidelines. Credit Suisse was one of the first ten financial
services providers to sign up to the Equator Principles in 2003. Around 40
banks are now involved, meaning that the Equator Principles are a standard
that is applied throughout almost the entire industry. The voluntary agreement
was revised in 2006, and the adapted guidelines (Equator Principles II) have
been implemented. http://www.equator-principles.com

Equator Principles transactions as of 2006 1

Value
Number (in USD m)
Transactions 31 994
By category
Category A 0 0
Category B 8 630
Category C 23 364

1)
outstanding loans

Committed to the environment and society
In 2006, Credit Suisse was represented in the following committees and initiatives
that address ecological and social issues:

– Asia Socially Responsible Investment Association (ASRIA)
– Conference Board – European Council on Corporate Responsibility and
Sustainability
– Energy Model of the Canton of Zurich and Switzerland
– European Carbon Investors and Services (ECIS)
– International Crisis Group
– Singapore Compact
– Swiss Association for Environmentally Conscious Management (öbu)
– Swiss conservation foundation
– UN Global Compact
– UNEP Finance Initiative
– U.K. Energy Efficiency Accreditation Scheme


Sustainability ratings
Investors are attaching increasing importance to environmental and socially
compatible investments and are therefore basing their investment decisions on
sustainability criteria, in addition to traditional financial data. Specialized rating
agencies and index providers supply them with the information they require.

In 2006, Credit Suisse once again ranked as one of the best financial institutions
in the field of sustainability. This was confirmed by several rating agencies and
index providers. For several years now, the bank has been represented in the
corresponding indexes, including the Dow Jones Sustainability Indexes and the
FTSE4Good Index Series. The Credit Suisse Group share was also included in
various sustainability-oriented investment funds.

Sustainability indexes
– Dow Jones STOXX Sustainability Indexes (US/Switzerland)
– Dow Jones Sustainability World Index (US/Switzerland)
– FTSE4Good Indexes (UK)

Sustainability ratings
– Centre Info/SiRi (Switzerland): corporate sustainability score: 73.1 (industry
average: 48.1)
– oekom research (Germany): corporate responsibility rating: C+ (rating scale:
A+; A; A-; B+; B; B-; C+; C; C-; D+; D; D-)
– Morley Fund Management (UK): sustainability matrix ranking: C2 (rating scale:
A1 to E5)
– Sarasin Sustainability Matrix (CH): Overall score “average”
– SAM (USA/CH): Company score 70% (economic dimension 75%,
environmental dimension 74%, social dimension 64%) – industry average 48%

Sustainable investment products
A selection of investment funds that contain the Credit Suisse Group share
– DWS Invest Sustainability Leaders NC (DE)
– ESPA VINIS Stock Europe & Global (AT)
– New Covenant Growth Fund (USA)
– PHN Community Values Global Equity Fund (CA)
– Pictet – Ethos Swiss Sustainable Equities (CH)
– Sustainable Swiss Equities (Sarasin)
– UBS Responsibility Fund (CH)


Economic Performance Indicators
GRI content index1 EC1 Economic value generated AR
EC2 Implications of climate change 12-15 & Internet
EC3 Benefit plan AR 117-126
1 Strategy and analysis
EC4 Financial government assistance n.r.
1.1 CEO statement Internet
EC6 Local suppliers *
1.2 Key impacts, risks and opportunities Internet
EC7 Local recruitment n.i.
2 Organizational profile EC8 Investments and services for public benefit 7-9
2.1 Name of the organization Internet
Environmental performance indicators
2.2 Brands, products and services AR 20-27
2.3 Operational structure AR 16-18 Materials, energy and water
2.4 Location of headquaters AR 242 EN1 Materials used by weight or volume 14, 15
2.5 Countries of operation Internet EN2 Recycled materials used 14, 15
2.6 Nature of ownership AR 16, 87-89 EN3 Direct energy consumption 14, 15
2.7 Markets served Internet EN4 Indirect energy consumption 14, 15
2.8 Scale of the organization AR EN5 Energy conservation and efficiency 11
2.9 Significant changes AR 10-16 EN8 Total water withdrawal 14, 15
2.10 Awards received 13, 21
Biodiversity
3 Report parameters EN11 Land assets in biodiversity-rich areas n.i.
3.1 Reporting period 2 EN12 Impacts on biodiversity n.i.
3.2 Most recent previous report Internet
Emissions, effluents and waste
3.3 Reporting cycle Internet
EN16 Direct and indirect greenhouse gas emissions 14, 15
3.4 Contact point Back cover
EN17 Other indirect greenhouse gas emissions 14, 15
3.5 Defining report content 1
EN18 Reduction in greenhouse gas emissions 11-12, 14-15
3.6 Boundary of the report 2
EN19 Ozone-depleting substances n.i.
3.7 Limitation on report scope or boundary 2
EN20 NOx, SOx, and other air emissions n.i.
3.8 Reporting on other entities 2
EN21 Water discharges n.i.
3.9 Data measurement techniques 14-15
EN22 Total amount of waste 14, 15
3.10 Explanation of re-statements AR 10-16
EN23 Significant spills n.i.
3.11 Changes from previous report 2
3.12 GRI content index 22 Products and services
3.13 External assurance * EN26 Environmental impact of products and services 19-20
EN27 Products sold that are reclaimed n.r.
4 Governance, commitments and engagement
Compliance and transport
Governance
EN28 Incidents of non-compliance 20-F 66-71
4.1 Governance structure AR 85-132
EN29 Impacts from transport 14, 15
4.2 Chairperson and CEO AR 90-91
Social performance indicators
4.3 Independency of board members AR 90-91
4.4 Shareholders and employee representation AR 126-128
Labor practices and decent work
4.5 Executive remuneration AR 117-126
LA1 Breakdown of workforce AR 131
4.6 Conflicts of interests CoC 7
LA2 Employee turnover AR 131
4.7 Expertise of highest governance body AR 90-97
LA4 Collective bargaining agreements n.i.
4.8 Code of Conduct Internet
LA5 Operational changes *
4.9 Governance procedures Internet
LA7 Absentee rates and injuries n.i.
4.10 Processes for evaluating performance Internet
LA8 Risk prevention of serious diseases *
Commitments to external initiatives LA10 Training per employee 4
4.11 Precautionary approach Internet LA11 Skills management 3-4
4.12 Externally developed charters or principles Internet LA13 Workforce diversity Internet
4.13 Memberships 20 LA14 Salary ratio by gender n.i.

Stakeholder engagement
4.14 List of stakeholder groups 6, 7
4.15 Stakeholder identification 6-9
4.16 Approaches to stakeholder engagement 6-9
4.17 Topics raised by stakeholders 6-9


Human rights
HR1 Human rights considerations in investment
agreements Internet
HR2 Supplier screening on human rights Internet
HR4 Non-discrimination Internet
HR5 Freedom of association Internet
HR6 Child labor Internet
HR7 Forced or compulsory labor Internet

Society
SO1 Managing impacts on communities Internet
SO2 Risks related to corruption Internet
SO3 Anti-corruption training n.i.
SO4 Actions against corruption Internet
SO5 Public policy positions Internet
SO8 Non-compliance 20-F 66-71

Product responsibility
PR1 Health and safety of products and services n.r.
PR3 Product and service information n.i.
PR5 Customer satisfaction Internet
PR6 Marketing standards and voluntary codes n.i.
PR9 Product non-compliance 20-F 66-71

Legends
Internet Webpages at www.credit-suisse.com/responsibility
and www.credit-suisse.com/about_us
AR Credit Suisse Annual Report 2006
CoC Code of Conduct
X Page in the corresponding document
* See explanations on page 25
n.i. No information available
(data not recorded or reported)
n.r. Not relevant for financial services providers

1 GRI Index: list of Global Reporting Initiative (GRI) performance indicators.
The GRI guidelines (G3) and the supplementary guidelines for the finance
industry (SPI, EPI) serve as an index for the standardization of sustainability
reporting (see also: www.globalreporting.org).


GRI – Financial services sector Legends
supplements Internet Webpages at www.credit-suisse.com/responsibility
and www.credit-suisse.com/about_us
Social performance indicators (SPI)
AR Credit Suisse Annual Report 2006
CSR management CoC Code of Conduct
CSR1 CSR policy Internet X Page in the corresponding document
CSR2 CSR organization Internet * See explanations on page 25
CSR3 CSR audits n.i. n.i. No information available
CSR4 Management of sensitive issues AR 61–85 (data not recorded or reported)
Internet n.r. Not relevant for financial services providers
CSR5 Non-compliance 20-F 66-71
CSR6 Dialog with stakeholders Internet

Internal social performance
INT1 Internal CSR policy Internet
INT2 Staff turnover and job creation AR 131
INT3 Employee satisfaction *
INT4 Senior management remuneration AR 186-191
INT5 Bonuses fostering sustainable success AR 117-126
INT6 Female-male salary ratio n.i.
INT7 Employee profile AR 131

Performance to Society
SOC1 Charitable contributions 7-9, Internet

Suppliers
SUP1 Screening of major suppliers Internet

Retail banking
RB1 Retail banking policy (socially relevant elements) *
RB2 Lending profile AR 169
RB3 Lending with high social benefit n.i.

Asset management
AM2 Assets under management with high social benefits 18

Environmental performance indicators (EPI)
Management indicators
1a Number of posts in the business sector 10
1c Number of specialised environmental posts 10
2a Number of employees trained on env. management 10
2b Training time in person-hours 10

Commercial banking
4a Sum of lendings AR 169
4c Sum of lendings or number of loans with preliminary
environmental examination *

Asset under management
4a Assets under management 18
4b,c Assets under green management 18


Explanation of individual indicators
3.13 Internal processes relating to the Environmental Management System are examined
by the external certification company SGS-ICS each year as part of the auditing of
the Environmental Management System according to ISO 14001. The methodology
for greenhouse gas calculations was critically reviewed by Pré Consultants,
Amersfoort, NL, an external, independent expert in ecobalancing methodology
and software.

EC 6 «We seek mutually beneficial relationships with contractors, suppliers and joint
venture partners […]» (Credit Suisse Group, Code of Conduct – responsibility
towards service providers)

LA 5 The representation of employee interests vis-à-vis management is the responsibility
of the Staff Council in Switzerland and the European Works Council at a pan-
European level. If restructuring and redundancies are unavoidable, Credit Suisse tries
to implement these measures in a responsible, fair and consistent manner, taking
the individual circumstances of the affected employees into consideration. Focus
is placed on providing individual support and personal advice to help the employees
start a new career. We offer staff time, tools and professional support.

LA 8 Credit Suisse takes every measure that is reasonably practicable – and in line with
applicable legislation – to protect the health of employees and ensure their safety
while they are at work. To promote the health and wellbeing of staff, Credit Suisse
provides attractive and comprehensive offerings relating to exercise, nutrition and
relaxation.

INT 3 Employee surveys are carried out at varying intervals at division level or in smaller
organizational units and are performed regularly throughout the company. These
surveys, interviews and processes are designed to highlight new developments and
employee concerns as well as areas where action is required. In general, Credit
Suisse is regarded as an attractive employer.

RB 1 Extract from the Global Credit Risk Policy: – No credit business will be transacted
with undesirable borrowers, defined specifically as: those who operate outside the
law or established agreements [...]; those suspected of laundering money; those
whose conduct with regard to the disclosure of information or unwillingness to
release information makes it difficult or impossible to assess their creditworthiness
and solvency or causes credit concerns. – Each credit application has to be legally,
ethically and ecologically justifiable.

4c All loans are examined for environmental risks.


CREDIT SUISSE
Public Policy – Sustainability Affairs
8070 Zurich
Switzerland
July 2007

www.credit-suisse.com/responsibility

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