In this educational webcast, Quest will share the latest best practices and time-saving techniques for protecting Microsoft Exchange data. You’ll learn proven ways to streamline your backup practices, restore items directly from backup, and quickly recover your Exchange environment. http://www.Quest.com/Data-Protection

1. Best Practices & Time-Saving
Techniques for Protecting Exchange
©2011 Quest Software, Inc. All rights reserved.

2. Agenda
• Challenges in protecting Exchange
• Recommended best practices for protecting and
recovering Exchange
• Solutions for Exchange available today
• Quest data protection solutions
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©2011 Quest Software, Inc. All rights reserved.

3. Challenges
• Exponential data growth
• Email is increasingly seen as mission-critical
• Less tolerance for data loss and prolonged downtime
• Increasing number of requests to discover and recover
data from within Exchange
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©2011 Quest Software, Inc. All rights reserved.

4. Plan for The Unexpected
• Server Failure • Single Mail Item Loss
– OS failure, hardware failure – A user inadvertently hard-
deletes an important mail item
• Database Failure
– Database corruption or disk • Site Disaster
failure – Power outage, network
outage, natural disaster
• Single Mailbox Loss
– A mailbox is deleted and needs
to be recovered
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©2011 Quest Software, Inc. All rights reserved.

5. Gather Organizational Requirements
• Measure the value your organization places on its
email data
• What are the acceptable levels of data loss?
• What is the acceptable length of time for service and
data restoration?
• Where are my Exchange Servers located?
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©2011 Quest Software, Inc. All rights reserved.

6. Exchange Protection Approaches
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©2011 Quest Software, Inc. All rights reserved.

7. Set Recovery Objectives
• Recovery Time Objective (RTO)
– The amount of time elapsed between a loss or disaster and the
restoration of business operations. It is the time required to physically
recover the data or application and have it ready for use
• Recovery Point Objective (RPO)
– The point in time that recovered data will be recovered to.
– For example, if you recover a file that was backed up yesterday then
your recovery point is one day
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©2011 Quest Software, Inc. All rights reserved.

8. Create a Service Level Agreement (SLA)
• Obtain agreement on objectives in the form of a SLA
• Include the following categories:
– Availability
– Hours of operation
– Performance measures
– Recovery parameters
– Support parameters
– Environmental dependencies and assumptions
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©2011 Quest Software, Inc. All rights reserved.

9. Protecting Exchange
Your protection strategy
should directly support your
recovery requirements
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©2011 Quest Software, Inc. All rights reserved.

10. High Availability
• Database Availability Groups (DAG)
– New framework introduced in Exchange 2010
– A group of mailbox servers (up to 16) that replicate to one another,
providing database-level protection from outages
– Uses Exchange Continuous Replication (logs shipping) and a subset of
Windows failover clustering technologies to provide continuous HA and
site resiliency
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©2011 Quest Software, Inc. All rights reserved.

11. Backup
• Traditional Backup
– Protection for information stores, individual storage groups, or
individual databases
– Enterprise protection for heterogeneous environments (centralized
management and monitoring)
– Target disk or tape
• Real-time Backup (Continuous Data Protection)
– Watches all changes occurring during a defined period
– An initial sync/seed of the data to be protected is created
– All changes that occur after the initial sync/seed are captured and
available for restore
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©2011 Quest Software, Inc. All rights reserved.

12. Disaster Recovery
• Host-Based Replication
– Cross-platform replication for applications like Microsoft Exchange, as
well as Microsoft SQL, MySQL, and PostgreSQL residing in
Windows, Linux, Solaris and Mac OS X environments
– Centralized management and monitoring of replication
• Replication of Backup Copies
– Replicates changes to protected datasets from one (or many) backup
servers to another backup server
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©2011 Quest Software, Inc. All rights reserved.

13. Recovering Exchange
Clearly document and test
recovery strategy to minimize
the chance for mistakes
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©2011 Quest Software, Inc. All rights reserved.

14. Elements of a Restore Strategy
Include the following in your restore strategy:
• Build a communications plan
– Identify the personnel involved in disaster recovery efforts, their
responsibilities and chain of command
• Set restore priorities
– Prioritize what should be restored
• Provision a ―dial-tone‖ system
– Allow users to send and receive new email before the historical email
data has been fully restored
• Restore type
– Use the recovery storage group to restore the data and merge the
restored data into the ―dial-tone‖ database
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©2011 Quest Software, Inc. All rights reserved.

15. Quest Data Protection Family
FUNCTIONS PLATFORMS
Identity CAPABILITIES AND BENEFITS
Management
• Best-of-breed solutions that span physical, virtual,
and application-level data protection
Performance
• Heterogeneous platform support
Monitoring
• Reduce the amount of data required for backups
by 90% while gaining scalability
Data Protection • Object and application-level recovery to ensure
availability and immediate access
Development
PRODUCTS
Migration
Administration
PHYSICAL I VIRTUAL I CLOUD
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©2011 Quest Software, Inc. All rights reserved.

16. Quest: A Leader in Data Protection
& Application Management
• Linux Backup: NetVault Backup (IDC Japan)
#1
• Oracle Backup: NetVault Backup (DCIG Buyer’s Guide)
#1
• Purpose-built backup for VMware (in speed, scalability, and number of
#1 customers)
• Virtual Server Management Software Vendor: Quest Software (IDC US)
Top 3
• Worldwide Storage Management Software Vendor: Quest Software
Top 10 (Gartner)
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©2011 Quest Software, Inc. All rights reserved.

17. NetVault Backup
Cross-platform backup and recovery
• Extensive platform/application support
– Unix, Windows, Linux. Mac OS
– VMware ESX/ESXi, Hyper-V, Xen, KVM
– Protection for 12 popular business applications
• Scalable yet simple
– 50% faster recovery, 30% faster backup than comparable
products
– 45 minute install and setup
• Broad tape and disk support
• Bare Metal Recovery (BMR) agent
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©2011 Quest Software, Inc. All rights reserved.

18. NetVault FastRecover
Real-time backup and instant recovery
• Patented FlashRestore™
- Near instant recovery for Microsoft Exchange, as well as Oracle, SQL
Server, and Windows file-system data
• Efficient replication for remote offices
- Bandwidth-friendly replication supports ROBO disaster recovery scenarios
• Integrates with existing backup products
• Export and back up NVFR datasets via CIFS
• Eliminates backup windows
• Recover data from any point in time—even down to the second!
NVFR Timeline Indicator
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©2011 Quest Software, Inc. All rights reserved.

19. Recovery Manager for Exchange
Discover, Recover Individual Mail Items, Attachments & Conversations
• Find and retrieve message-level data in minutes from
multiple sources
• Exact items from a single-pass backup
• Eliminates the need for both a database backup and a brick-level backup
• Perform federated, intelligent searches
• Search multiple email data sources simultaneously
• Search keywords in message body, ID, headers, message
classes, categories, deleted items, conversation threads and attachment
type and content
• Support for Backup Software
• Find and retrieve data across Quest's NetVault Backup
and NetVault FastRecover, native Microsoft backups
and most major third-party backup software
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©2011 Quest Software, Inc. All rights reserved.

20. http://www.quest.com/data-protection
©2011 Quest Software, Inc. All rights reserved.