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1
Introducing
Challenger™
Marketing
AN INTRODUCTION TO CEB
Overview of CEB
■ CEB, the leading member-based advisory company, equips more
than 10,000 organizations around the globe with insights, tools and
actionable solutions to transform enterprise performance.
■ By combining advanced research and analytics with best practices
from member companies, CEB helps leaders realize outsized
returns by more effectively managing talent, information, customers
and risk.
Key CEB Statistics
25+Years of Experience
110+Countries Represented
10,000+Participating Organizations
300,000+Business Professionals
88% of the Fortune 500
82% of the FTSE 100
56% of the Dow Jones Asian Titans 50
Finance Information
Technology
Innovation &
Strategy
Human
Resources
Sales & Service Financial Services
Procurement
& Operations
Legal, Risk &
Compliance
Marketing &
Communications
CEB Support for
Marketing Executives:
■ Marketing
■ Market Insights
■ Communications
■ Marketing
Excellence
Survey
■ Iconoculture
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
CHANGING BUYING BEHAVIOURS
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
4
Marketers often run to content marketing, but it’s not fixing lead generation.
of B2B
marketers
are anchoring their lead
generation strategies around
content marketing.
But sales leaders rank lead
generation efforts dead last in
terms of effectiveness in
helping them do their job.
Marketers are trying to position
themselves as thought
leaders, but it isn’t leading to
commercial results.
Source: CEB Commercial Insight Diagnostic, CEB Research
Effectiveness of Marketing Efforts (Scale of 1–5)
Commercial Strategy 3.13
Brand Development 3.04
Sales Support 2.94
Customer Segmentation 2.92
Analytics and CRM 2.75
Lead Generation 2.53
90%
ceburl.com/CE2
© 2014 The Corporate Executive Board Company. All Rights Reserved.
MARKETING’S RESPONSE
0.013
(0.047)
(0.096) (0.132)
MagnitudeofDriverImpact
0.446 Representing a
Smart/Expert
Perspective
Being Easy to
Understand
Containing
Interesting
Facts or
Anecdotes
Being
Accessible/
Quick to
Find
CUTTING THROUGH THE NOISE
Non-Statistically Significant Drivers
n=545; CEB’s 2012 B2B Customer Survey
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
0.013
(0.047)
(0.096) (0.132)
0.446 Representing a
Smart/Expert
Perspective
Being Easy to
Understand
Containing
Interesting
Facts or
Anecdotes
Being
Accessible/
Quick to
Find
Statistically Significant Drivers
Teaching
Customer
about Their
Business Needs/
Challenges
Providing
Customer
Compelling
Reasons to Take
Action
Non-Statistically Significant Drivers
0.302
0.446
MagnitudeofDriverImpact
CUTTING THROUGH THE NOISE
n=545; CEB’s 2012 B2B Customer Survey
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
THOUGHT LEADERSHIP IS NOT ENOUGH
General Information
Accepted Information
Thought Leadership
Insight
Commercial
Insight
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
A B
BREAK DOWN THE A, THEN BUILD UP THE B
Current
Belief/Behavior
Desired
Belief/Behavior
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
6
DON’T TEACH. UNTEACH.
Thought leadership teaches customers something
about what they could be doing in their business.
Content Focus: Benefits of alternate action
Commercial insight unteaches customers something
they are currently doing in their business.
Content Focus: Costs of current behavior
The key difference between thought leadership and commercial insight:
6
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
CHALLENGING MENTAL MODELS
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
A DISRUPTIVE CONTENT PATH
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
FROM HANDOFF TO COLLABORATION
© 2014 The Corporate Executive Board Company. All Rights Reserved.
ceburl.com/CE2
WHAT TO DO NEXT
For more information, and to download a copy of this
presentation visit:
ceburl.com/CE2
© 2014 The Corporate Executive Board Company. All Rights Reserved.
@CEB_News
www.youtube.com/CEB
CEB
Optimising B2B Content for Lead Generation -
Calculated distribution channels for your content
James Gill
Personal vs Professional Mind-set
28
Identity Insights Everywhere
277m members
6X
JOBS
CONTENT
29
©2012 LinkedIn Corporation.
All Rights Reserved.
31
©2012 LinkedIn Corporation.
All Rights Reserved.
32
TRUST
2. Be the editor
4. Value the Who
50%
received less effectiveness rating
B2B Content Marketing Trends
©2013 LinkedIn Corporation. All Rights
Reserved.
36
87%
of survey respondents use social
media for content distribution.
B2B Content Marketing Trends
©2013 LinkedIn Corporation. All Rights
Reserved.
38
LinkedIn is helping advance
content marketing relevance
Provide
recommendations3Highlight types
of content1 Quantify content
influence2
Understanding what's important
©2013 LinkedIn Corporation. All Rights
Reserved.
39
Time period
Popularity
Defining
content strategy
Catching
trending topics
The net effect of good, relevant
content
Increased
referral traffic
Social
engagement
Higher
quality leads
Thankyou
Get in touch -
jgill@linkedin.com
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Optimising B2B Content for Lead Generation

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  • 9. AN INTRODUCTION TO CEB Overview of CEB ■ CEB, the leading member-based advisory company, equips more than 10,000 organizations around the globe with insights, tools and actionable solutions to transform enterprise performance. ■ By combining advanced research and analytics with best practices from member companies, CEB helps leaders realize outsized returns by more effectively managing talent, information, customers and risk. Key CEB Statistics 25+Years of Experience 110+Countries Represented 10,000+Participating Organizations 300,000+Business Professionals 88% of the Fortune 500 82% of the FTSE 100 56% of the Dow Jones Asian Titans 50 Finance Information Technology Innovation & Strategy Human Resources Sales & Service Financial Services Procurement & Operations Legal, Risk & Compliance Marketing & Communications CEB Support for Marketing Executives: ■ Marketing ■ Market Insights ■ Communications ■ Marketing Excellence Survey ■ Iconoculture © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 10. CHANGING BUYING BEHAVIOURS © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 11. 4 Marketers often run to content marketing, but it’s not fixing lead generation. of B2B marketers are anchoring their lead generation strategies around content marketing. But sales leaders rank lead generation efforts dead last in terms of effectiveness in helping them do their job. Marketers are trying to position themselves as thought leaders, but it isn’t leading to commercial results. Source: CEB Commercial Insight Diagnostic, CEB Research Effectiveness of Marketing Efforts (Scale of 1–5) Commercial Strategy 3.13 Brand Development 3.04 Sales Support 2.94 Customer Segmentation 2.92 Analytics and CRM 2.75 Lead Generation 2.53 90% ceburl.com/CE2 © 2014 The Corporate Executive Board Company. All Rights Reserved. MARKETING’S RESPONSE
  • 12. 0.013 (0.047) (0.096) (0.132) MagnitudeofDriverImpact 0.446 Representing a Smart/Expert Perspective Being Easy to Understand Containing Interesting Facts or Anecdotes Being Accessible/ Quick to Find CUTTING THROUGH THE NOISE Non-Statistically Significant Drivers n=545; CEB’s 2012 B2B Customer Survey © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 13. 0.013 (0.047) (0.096) (0.132) 0.446 Representing a Smart/Expert Perspective Being Easy to Understand Containing Interesting Facts or Anecdotes Being Accessible/ Quick to Find Statistically Significant Drivers Teaching Customer about Their Business Needs/ Challenges Providing Customer Compelling Reasons to Take Action Non-Statistically Significant Drivers 0.302 0.446 MagnitudeofDriverImpact CUTTING THROUGH THE NOISE n=545; CEB’s 2012 B2B Customer Survey © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 14. THOUGHT LEADERSHIP IS NOT ENOUGH General Information Accepted Information Thought Leadership Insight Commercial Insight © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 15. A B BREAK DOWN THE A, THEN BUILD UP THE B Current Belief/Behavior Desired Belief/Behavior © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 16. 6 DON’T TEACH. UNTEACH. Thought leadership teaches customers something about what they could be doing in their business. Content Focus: Benefits of alternate action Commercial insight unteaches customers something they are currently doing in their business. Content Focus: Costs of current behavior The key difference between thought leadership and commercial insight: 6 © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 17. CHALLENGING MENTAL MODELS © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 18. A DISRUPTIVE CONTENT PATH © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 19. FROM HANDOFF TO COLLABORATION © 2014 The Corporate Executive Board Company. All Rights Reserved. ceburl.com/CE2
  • 20. WHAT TO DO NEXT For more information, and to download a copy of this presentation visit: ceburl.com/CE2 © 2014 The Corporate Executive Board Company. All Rights Reserved. @CEB_News www.youtube.com/CEB CEB
  • 21. Optimising B2B Content for Lead Generation - Calculated distribution channels for your content James Gill
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  • 31. ©2012 LinkedIn Corporation. All Rights Reserved. 31
  • 32. ©2012 LinkedIn Corporation. All Rights Reserved. 32 TRUST
  • 33. 2. Be the editor
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  • 36. 50% received less effectiveness rating B2B Content Marketing Trends ©2013 LinkedIn Corporation. All Rights Reserved. 36
  • 37. 87% of survey respondents use social media for content distribution. B2B Content Marketing Trends
  • 38. ©2013 LinkedIn Corporation. All Rights Reserved. 38 LinkedIn is helping advance content marketing relevance Provide recommendations3Highlight types of content1 Quantify content influence2
  • 39. Understanding what's important ©2013 LinkedIn Corporation. All Rights Reserved. 39 Time period Popularity Defining content strategy Catching trending topics
  • 40. The net effect of good, relevant content Increased referral traffic Social engagement Higher quality leads
  • 41. Thankyou Get in touch - jgill@linkedin.com