An able supervisor can make or break the performance of a team. A herd of sheep lead by a lion wins, while a pride of lions lead by a sheep fails. The management has to invest in developing their supervisors to excel in their managerial skills. This presentation lists the skills that are required to excel as a supervisor.

3. Peak Performance
 The formula for Peak Performance
Performance = Potential -
Interference

4. Peak Performance
 The ingredients to overcome the Interference :
(1) Have a Goal
(2) Be Focused on your goal.
(3) Take Action to achieve your goal.
(4) Be Persistence, despite several failures.

5. Personal Behavior Transformation
 Attitude is the little thing that makes a lot of
difference in life.
 Thinking in an Positive Way, only increases your
attitude, gives additional energy.
 One who has the talent is not always the one who
achieves, only those who have discipline to follow-
through achieve.
.

6. Personal Behavior Transformation
 Love what you do,; you will produce good results.
 Faith in Yourselves will push you to take action, even
when there is repeated failure

7. Supervisory Qualities
 Develop Passion in the person for the work he is
doing
 you need not supervise him at all.
“Real measure of leadership quality is not what happens
in your presence but what happens in your absence.”

8. Supervisory Qualities
 Earn Respect :
 You be on time,
 You do not talk unnecessarily
 You be regular to work
 You show the enthusiasm and commitment.
 You do things which are respectable
 You be disciplined in your actions and words.

9. Supervisory Qualities
 Accountable : You are responsible for the results,
unless there was deliberate disobedience of your order
or a sabotage from the workers.

10. Supervisory Qualities
 Social Skill :
Criticize privately, praise publically.

11. Supervisory Qualities
 Fairness. Many labour issues arise because the
workers do not feel they have been treated fairly and
equally.
 Expect good work from everyone.

12. Supervisory Qualities
 Adaptable. Be ready to manage changes efficiently; be
willing to learn

13. Supervisory Qualities
 Be Cool and Calm; maintain self-control; don't lose
temper. Do not shout; do not swear.

14. Supervisory Qualities
 Be Approachable: Without shutting off feedback by
scolding, judging, moralizing and give importance to
their concern. Listen to workers, managers, customers.

15. Supervisory Qualities
 Know Their Jobs. Effective supervisors possess
thorough knowledge of the each worker’s job.
 Make Things Happen. When others are intimidated
or overwhelmed, jump in front and show “it can be
done ”

16. Supervisory Qualities
 Committed and Responsible. Most employees
admire supervisors who are committed to the
organization and management policies.
 “Being a management rebel may give short-term
popularity, but affect the long term effectiveness”

17. Supervisory Qualities
Be Innovative :
 Have courage to try new methods
 Help others to do in a new way
Be Proactive :
Take initiative and make things happen.
.

18. Supervisory Qualities
 Give clear Instructions and ensure it is understood
correctly.

19. Supervisory Qualities
 Be a good trainer
 You do not do the job; train others to learn the job,
instead.
 Cross train the people in different functions.

20. Supervisory Qualities
 Four Causes of Poor Performance :
 1) Lack of Knowledge, skill and/or lack of instructions.
 2) Lack of motivation
 3) Lack of assistance to solve problems
 4) Lack of personal capability

21. Supervisory Qualities
 Six Steps for Skill Training
 Tell – what how, why and when
 Show – Each step and verbalize
 Ask- Any questions? Can you do it on your own? Etc.
 Have them to do – Make them to verbalize the process
while doing.
 Observe – give feedback
 Check – Check output for correct performance.

22. Supervisory Qualities
 Why there are “trouble makers”
 They are bored
 They want attention, so challenge authorities.
 They have not learnt to respect the system/
organization.
 They are frustrated.

23. Supervisory Qualities
 Reprimanding the poor behavior :
 Every violation should be appropriately dealt with.
 If not, it will lead to low morale, employee turn over,
low productivity.
 If there is a conflict, resolve it by attending to it
immediately and not to allow to grow and burst.

24. Supervisory Qualities
 Corrective Options:
1) Enquiring and making comments
2) Verbal warning
3) Written warning
4) Suspension
5) Dismissal

25. Supervisory Qualities
 Give Feed back
If a worker did not do the work properly :
 Call him and inform him your displeasure.
 Politely but firmly inform them of the consequences of
poor performances.

26.  https://www.youtube.com/watch?NR=1&feature=ends
creen&v=Dt-nMN4R_hk