Delegation of authority, responsibility and Decntralization

Rajan Neupane
Rajan NeupaneOperation and Office Management à Green & Green Pvt. Ltd.
Authority, Responsibility
   and It’s Delegation

   Tola Kanta Neupane
          MBA
Content of presentation

   What is authority ?
   Types, sources of authority and Power
   Responsibility and Accountability
   Relationship between Authority and
   Responsibility
   Delegation of Authority
   Decentralization of Authority
Authority

Authority is the right to act and the
power to make Decision.
Authority resides in positions rather
than in people.
Authority is seen as the legitimate
right of a person to exercise
influence or the legitimate right to
make decisions, to carry out actions,
and to direct others.
Characteristics of authority:

 It is legitimate right to command and
 control subordinates.
 Authority is granted to achieve the
 predetermined goal of the enterprise.
 Authority is right to direct others to
 get things done.
 Authority is a commanding force
 binding different individuals.
 Authority is delegated downward.
Authority is delegated downward:

                            Authority
                Top level



     Middle level



    Low level




workers
Power
Power is defined as “the ability of
individuals or groups to induce or
influence the beliefs or actions of
other persons or groups”
        - Weihrich , Cannice & Koontz.
Power

Power is a much broader concept than authority.
Bases of power:
    - Legitimate power: arises from position.

    - power of expertness: arises from
         knowledge.
    - referent power: arises from belief in
         ideas.
    -coercive power: power to punish.
    - reward power: power to reward.
Responsibility
Definition:
“Responsibility may be defined as the obligation
of a subordinate to whom a duty has been
assigned to perform.”
          - Koontz O’ Donnel
 “The obligation of an Individual to carry out
assigned activities to the best of his or her
ability.”
             -Terry and Franklin
Characteristics of responsibility:

   Responsibility is to assign duty to human
   beings only.
   Responsibility always flows upward from
   juniors to seniors.
   Responsibility is result of duty assigned.
   Responsibility is the obligation to complete
   the job as per instruction.
   Responsibility can never be delegated. It is
   personal obligation ,and absolute also. The
   manager remains responsible to his superiors
   for his job even after its delegation.
Responsibility moves upwards


                Top level


      Middle level


    Low level



workers
                            responsibility
Empowerment

Empowerment means that
 employees, managers, or teams at
 all levels in the organization are
 given the power to make decisions
 without asking their superiors for
 permission.
Relationships between authority and
           responsibility:

 1. Parity in authority and responsibility:
 After giving the responsibility, requisite
    authority regarding work delegated
    should be granted.



              responsibility   authority
Imbalance in authority and
         responsibility
                       responsibility
  Case 1

           authority




If authority is greater than
responsibility ,then this could result
in autocratic behavior.
Imbalance in authority and
responsibility

     Case 2…….


                    authority
                                responsibility




If responsibility is greater than authority
,then this could result in frustration.
2. Authority always flows downwards,
     while responsibility always flows
                 upwards.


Authority
                    Top level

             Middle level



            Low level



        workers
                                responsibility
Delegation of Authority

Delegation is the transfer of authority
to subordinates to enable them to make
decisions and use resources.
Entrusting responsibility and authority
to others who then become responsible
to us for their results but we remain
accountable to our boss what our
subordinates do.
And also delegating is...


   Not merely the downwards
   transmission of authority


Responsibility Vs. Accountability
Delegating is ….
                    BOSS


ACCOUNTABLE


                    YOU

            Entrust
         Responsibility  Delegate   RESPONSIBLE
              &
           Authority
                     STAFF
Characteristics of
  Delegation of Authority
It enables a manager to function independently within the
broad limits of authority specified by the superior.
The superior does not delegate total authority, but retains a
part of that for himself or herself.
A manager cannot delegate what he or she does not posses.
Delegation does not mean giving away authority . It is, of
course, a revocable act. The manager delegating the
authority retains the right to recall.
The superior, who delegates the authority, Cannot escape
responsibility for the activities of subordinates whom
authority has been delegated.
Deciding who to
  delegate?
Whether you are a manager in a big firm or a
small company, you need to know how to
handle people if you want things to run
smoothly. The more we know about people the
better we will be able to get along
To decide who can do the task...

   We have to ….
     consider capabilities of our people
     know what our people need
     be able to match task to people
Considering Capabilities

   The Aces

•Experienced people

•need left alone unless
 help is requested
Considering Capabilities


                    The Kings & Queens



               •Fairly experienced people

               •need support time to time
Considering Capabilities

      The Jacks


•People who need to learn
how to do

•need direction

•lack of experience = lack
of ability
Considering Capabilities


                   Th Jokers



              •Outsiders who can be
               called upon when the need
               arise
Knowing what people need
Know the Facts        Feel Support
  area of               you will be fully
  responsibilities,     supportive
  ramifications and     you care about
  its boundaries        task and want
  the amount of         them to be
  authority             successful
  the standards         you have
  which you require     confidence in
  time-scale            their ability
  involved
Matching Task To People

                     MUST      JACK


                   SHOULD       KINGS & QUEEN




                         CAN   ACE



not enough time                JOKER
need special expertise
We delegate because
       delegating...
equips staff
To solve their own problem
gives you more time for adding value
makes you dispensable
helps you motivate your staff and
assess their potential
It is so hard to delegate when
the delegator ...
   does not clearly understand where his
   own authority and responsibility
   begins and ends
   thinks he can do the work better than
   his staff
   feels insecure
   believes in the exercise of the
   authority and managerial prerogative
It is so hard to delegate when
the delegator ...
   believes that subordinates are
   already overworked
   is not willing to delegate
   is feeling irreplaceable
   is not trusting people
   is not accepting different
   is giving too much away
Delegation of authority, responsibility and Decntralization
What shouldn’t we
 delegate? Why?
Overall policy and planning for
your area of responsibility

  POLICY     making it clear to your
             staff what you expect
             from them
             The allocation and control of
             delegated duties, the
             organization of your own time,
  PLANNING   the establishment of routines
             for yourself and your team
A concentrated focus on
your value-added priorities

     •performance improvement

     •change management
Selection, training and
performance appraisal for your
   immediate subordinates


 •An abrogation of your managerial
 accountability to allow any of these
 function to be carried out for you by
 someone else
Promotion, praise and
discipline for your immediate
         subordinates

 • it may be subject to
 organizational policies and decision
 of others
 •does not stop you from making
 recommendation
Anything your immediate boss
     wants you to do personally


•You may resist if you think that your boss
 is misguided

•but if your arguments are objected then you have
 little option but to comply
Final accountable for the
work of your team
 You can’t delegate this under any
 circumstances
We should not delegate...

   overall policy and planning for our
   area of responsibility
   a concentrated focus on our value-
   added priorities
   selection, training and performance
   appraisal for our immediate
   subordinates
We should not delegate...

   promotion, praise and discipline for
   our immediate subordinates
   Anything our immediate boss wants us
   to personally
   leadership for our people
   final accountability for the work of
   our team
HOW TO DELEGATE ?

Deciding what to delegate
Deciding who can do it
Briefing
Monitoring progress
Attitudes to delegating
Checklist for delegating
Benefits of delegating
Decentralization of Authority

   As the organization in size and complexity,
   decentralization tends to increase. The faster the
   rate of organizational growth, the greater the need
   of decentralization.
   It is an expansion of delegation of authority. It is
   wide distribution of authority and responsibility to
   the smallest unit.
   When the managers and supervisors at he middle
   and lower levels are given considerable autonomy in
   decision-making, the organization is considered to
   be decentralized.
Assumption of Decentralization


  Those most involved in the particular
  product, service, or consumers know
  what to do and can do it more quickly
  if given the authority to commit
  resources.
Advantages of Decentralisation

   Lift to Top Executives
   Motivation of Subordinates
   Quick decisions
   Growth & Diversification
   Executive Development
   Effective Communication
   Efficient Supervision and Control
Disadvantages of
Decentralisation
   Expensive
   Difficulty in Co-ordination
   Lack of Uniformity
   Narrow Product lines
   External Constraints
?
  How Delegation of
Authority is different
from Decentralization?
Delegation of                 Decentralization
     authority
Temporary nature, can           Permanent nature
withdraw.
                                Decentralization without
Delegation without              delegation is not possible.
Decentralization is possible
                                It is important to delegate
It is not necessary for         responsibility and
delegation of responsibility.   accountability.
It is necessary.                It is not necessary
Less freedom to                 More freedom to
subordinates                    subordinates
Limited scope                   Wide scope
The purpose is reduction of     The purpose is expansion of
the workload                    authority
My pleasure to answer your …..
Delegation of authority, responsibility and Decntralization
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Delegation of authority, responsibility and Decntralization

  • 1. Authority, Responsibility and It’s Delegation Tola Kanta Neupane MBA
  • 2. Content of presentation What is authority ? Types, sources of authority and Power Responsibility and Accountability Relationship between Authority and Responsibility Delegation of Authority Decentralization of Authority
  • 3. Authority Authority is the right to act and the power to make Decision. Authority resides in positions rather than in people. Authority is seen as the legitimate right of a person to exercise influence or the legitimate right to make decisions, to carry out actions, and to direct others.
  • 4. Characteristics of authority: It is legitimate right to command and control subordinates. Authority is granted to achieve the predetermined goal of the enterprise. Authority is right to direct others to get things done. Authority is a commanding force binding different individuals. Authority is delegated downward.
  • 5. Authority is delegated downward: Authority Top level Middle level Low level workers
  • 6. Power Power is defined as “the ability of individuals or groups to induce or influence the beliefs or actions of other persons or groups” - Weihrich , Cannice & Koontz.
  • 7. Power Power is a much broader concept than authority. Bases of power: - Legitimate power: arises from position. - power of expertness: arises from knowledge. - referent power: arises from belief in ideas. -coercive power: power to punish. - reward power: power to reward.
  • 8. Responsibility Definition: “Responsibility may be defined as the obligation of a subordinate to whom a duty has been assigned to perform.” - Koontz O’ Donnel “The obligation of an Individual to carry out assigned activities to the best of his or her ability.” -Terry and Franklin
  • 9. Characteristics of responsibility: Responsibility is to assign duty to human beings only. Responsibility always flows upward from juniors to seniors. Responsibility is result of duty assigned. Responsibility is the obligation to complete the job as per instruction. Responsibility can never be delegated. It is personal obligation ,and absolute also. The manager remains responsible to his superiors for his job even after its delegation.
  • 10. Responsibility moves upwards Top level Middle level Low level workers responsibility
  • 11. Empowerment Empowerment means that employees, managers, or teams at all levels in the organization are given the power to make decisions without asking their superiors for permission.
  • 12. Relationships between authority and responsibility: 1. Parity in authority and responsibility: After giving the responsibility, requisite authority regarding work delegated should be granted. responsibility authority
  • 13. Imbalance in authority and responsibility responsibility Case 1 authority If authority is greater than responsibility ,then this could result in autocratic behavior.
  • 14. Imbalance in authority and responsibility Case 2……. authority responsibility If responsibility is greater than authority ,then this could result in frustration.
  • 15. 2. Authority always flows downwards, while responsibility always flows upwards. Authority Top level Middle level Low level workers responsibility
  • 16. Delegation of Authority Delegation is the transfer of authority to subordinates to enable them to make decisions and use resources. Entrusting responsibility and authority to others who then become responsible to us for their results but we remain accountable to our boss what our subordinates do.
  • 17. And also delegating is... Not merely the downwards transmission of authority Responsibility Vs. Accountability
  • 18. Delegating is …. BOSS ACCOUNTABLE YOU Entrust Responsibility Delegate RESPONSIBLE & Authority STAFF
  • 19. Characteristics of Delegation of Authority It enables a manager to function independently within the broad limits of authority specified by the superior. The superior does not delegate total authority, but retains a part of that for himself or herself. A manager cannot delegate what he or she does not posses. Delegation does not mean giving away authority . It is, of course, a revocable act. The manager delegating the authority retains the right to recall. The superior, who delegates the authority, Cannot escape responsibility for the activities of subordinates whom authority has been delegated.
  • 20. Deciding who to delegate?
  • 21. Whether you are a manager in a big firm or a small company, you need to know how to handle people if you want things to run smoothly. The more we know about people the better we will be able to get along
  • 22. To decide who can do the task... We have to …. consider capabilities of our people know what our people need be able to match task to people
  • 23. Considering Capabilities The Aces •Experienced people •need left alone unless help is requested
  • 24. Considering Capabilities The Kings & Queens •Fairly experienced people •need support time to time
  • 25. Considering Capabilities The Jacks •People who need to learn how to do •need direction •lack of experience = lack of ability
  • 26. Considering Capabilities Th Jokers •Outsiders who can be called upon when the need arise
  • 27. Knowing what people need Know the Facts Feel Support area of you will be fully responsibilities, supportive ramifications and you care about its boundaries task and want the amount of them to be authority successful the standards you have which you require confidence in time-scale their ability involved
  • 28. Matching Task To People MUST JACK SHOULD KINGS & QUEEN CAN ACE not enough time JOKER need special expertise
  • 29. We delegate because delegating... equips staff To solve their own problem gives you more time for adding value makes you dispensable helps you motivate your staff and assess their potential
  • 30. It is so hard to delegate when the delegator ... does not clearly understand where his own authority and responsibility begins and ends thinks he can do the work better than his staff feels insecure believes in the exercise of the authority and managerial prerogative
  • 31. It is so hard to delegate when the delegator ... believes that subordinates are already overworked is not willing to delegate is feeling irreplaceable is not trusting people is not accepting different is giving too much away
  • 33. What shouldn’t we delegate? Why?
  • 34. Overall policy and planning for your area of responsibility POLICY making it clear to your staff what you expect from them The allocation and control of delegated duties, the organization of your own time, PLANNING the establishment of routines for yourself and your team
  • 35. A concentrated focus on your value-added priorities •performance improvement •change management
  • 36. Selection, training and performance appraisal for your immediate subordinates •An abrogation of your managerial accountability to allow any of these function to be carried out for you by someone else
  • 37. Promotion, praise and discipline for your immediate subordinates • it may be subject to organizational policies and decision of others •does not stop you from making recommendation
  • 38. Anything your immediate boss wants you to do personally •You may resist if you think that your boss is misguided •but if your arguments are objected then you have little option but to comply
  • 39. Final accountable for the work of your team You can’t delegate this under any circumstances
  • 40. We should not delegate... overall policy and planning for our area of responsibility a concentrated focus on our value- added priorities selection, training and performance appraisal for our immediate subordinates
  • 41. We should not delegate... promotion, praise and discipline for our immediate subordinates Anything our immediate boss wants us to personally leadership for our people final accountability for the work of our team
  • 42. HOW TO DELEGATE ? Deciding what to delegate Deciding who can do it Briefing Monitoring progress Attitudes to delegating Checklist for delegating Benefits of delegating
  • 43. Decentralization of Authority As the organization in size and complexity, decentralization tends to increase. The faster the rate of organizational growth, the greater the need of decentralization. It is an expansion of delegation of authority. It is wide distribution of authority and responsibility to the smallest unit. When the managers and supervisors at he middle and lower levels are given considerable autonomy in decision-making, the organization is considered to be decentralized.
  • 44. Assumption of Decentralization Those most involved in the particular product, service, or consumers know what to do and can do it more quickly if given the authority to commit resources.
  • 45. Advantages of Decentralisation Lift to Top Executives Motivation of Subordinates Quick decisions Growth & Diversification Executive Development Effective Communication Efficient Supervision and Control
  • 46. Disadvantages of Decentralisation Expensive Difficulty in Co-ordination Lack of Uniformity Narrow Product lines External Constraints
  • 47. ? How Delegation of Authority is different from Decentralization?
  • 48. Delegation of Decentralization authority Temporary nature, can Permanent nature withdraw. Decentralization without Delegation without delegation is not possible. Decentralization is possible It is important to delegate It is not necessary for responsibility and delegation of responsibility. accountability. It is necessary. It is not necessary Less freedom to More freedom to subordinates subordinates Limited scope Wide scope The purpose is reduction of The purpose is expansion of the workload authority
  • 49. My pleasure to answer your …..