1. TechM Team at Old Mutual – South Africa,
Brainstorming Art of the Possible for drawing the Roadmap

2. Rajesh On Call with country leaders from Kenya, Ghana, Botswana, Zimbabwe, Malawi & Nigeria

3. Achin in action setting the Directional Correctness to approach the situation at hand
while Shirish shares his point of view and Rohit drawing Change Management plan

4. Amitabh thinking deep on Technical Architecture while Achin and Sirish discuss Processes

5. Team discussing the Drivers for Change, Business Case Elements, ROI, Timeline and Roadmap

6. Achin, Rajesh, Amitabh, Shirish, Sathya, Deepak, & Muttu
Discussing the KPIs that align to Business Architecture and Old Mutual CRM vision 2020

7. Why … What … How … When…
Strategic Priorities and
Business Objectives
1
Define Art of Possible
2
Define Reference
Architecture
3
Roadmap and Business
case with ROI
4
Value Chains, Process Maps,
Data Models and Technology
Architecture
Capabilities of the chosen
CRM platform
(salesforce.com)
Mapping the benefits with
capabilities on the timeline to
address business priorities
Old Mutual priorities based on
the outcome of Key Economic
Indicators and Market Drives