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The Supply Chain Dynamics
David Simchi-Levi
Professor of Engineering Systems
Massachusetts Institute of Technology
Tel: 617-253-6160
E-mail: dslevi@mit.edu
©Copyright 2021 D. Simchi-Levi
Outline of the Presentation
 The Bullwhip Effect
 Causes
 Impact
 Strategies
©Copyright 2021 D. Simchi-Levi
The Bullwhip Effect
and its Impact on the Supply Chain
• Consider the order pattern of a single color
television model sold by a large electronics
manufacturer to one of its accounts, a
national retailer.
Figure 1. Order
Stream
Huang at el., Working paper, Philips Lab
©Copyright 2021 D. Simchi-Levi
Figure 2. Point-of-sales
Data-Original
Figure 3. POS Data After
Removing Promotions
The Bullwhip Effect
and its Impact on the Supply Chain
©Copyright 2021 D. Simchi-Levi
Figure 4. POS Data After Removing Promotion & Trend
The Bullwhip Effect
and its Impact on the Supply Chain
©Copyright 2021 D. Simchi-Levi
Higher Variability in Orders Placed by Computer
Retailer to Manufacturer Than Actual Sales
Retail sales versus Orders to PC Manufacturers
©Copyright 2021 D. Simchi-Levi
Increasing Variability of Orders
Up the Supply Chain
Lee, H, P. Padmanabhan and S. Wang (1997), Sloan Management Review
©Copyright 2021 D. Simchi-Levi
We Conclude ….
• Order Variability is amplified up the
supply chain; upstream echelons face
higher variability.
• What you see is not what they face.
©Copyright 2021 D. Simchi-Levi
The Bullwhip Effect
Customers
Retailers
P&G
©Copyright 2021 D. Simchi-Levi
What are the Causes….
• Promotional sales
• Volume and Transportation Discounts
– Forward Buying: Forward buying involves
purchasing during manufacturer
promotional periods enough products to
meet retailer demands for many months
• Inflated orders
- IBM Aptiva orders increased by 2-3 times
when retailers thought that IBM would be out
of stock over Christmas
- Same with Motorola’s Cellular phones
©Copyright 2021 D. Simchi-Levi
What are the Causes….
• Single retailer, single manufacturer.
– Retailer observes customer demand,
Dt.
– Retailer orders qt from manufacturer.
Retailer Manufacturer
Dt qt
L
©Copyright 2021 D. Simchi-Levi
Order-up-to-Policy
L
z
L
B σ
µ +
=
• = Expected daily demand
• = Standard deviation of daily demand
• L = Lead Time
• z = Safety Factor
µ
σ
©Copyright 2021 D. Simchi-Levi
What are the Causes….
• Promotional sales
• Volume and Transportation Discounts
• Inflated orders
• Demand Forecast
• Long cycle times
©Copyright 2021 D. Simchi-Levi
What are the Causes….
• Single retailer, single manufacturer.
– Retailer observes customer demand,
Dt.
– Retailer orders qt from manufacturer.
Retailer Manufacturer
Dt qt
L
©Copyright 2021 D. Simchi-Levi
Var(q)/Var(D):
For Various Lead Times
L=5
L=3
L=1
0
2
4
6
8
10
12
14
0 5 10 15 20 25 30
L=5
L=3
L=1
Var(Q)
Var(D)
Number of (Monthly) Demand Data used to Generate a Forecast
©Copyright 2021 D. Simchi-Levi
What are the Causes….
• Single retailer, single manufacturer.
– Retailer observes customer demand,
Dt.
– Retailer orders qt from manufacturer.
Retailer Manufacturer
Dt qt
L
©Copyright 2021 D. Simchi-Levi
Consequences….
• Increased safety stock
• Reduced service level
©Copyright 2021 D. Simchi-Levi
Inventory and Service Levels
Service
Level
L H
H
L
Inventory
Level
100% service level
©Copyright 2021 D. Simchi-Levi
Inventory and Service Levels
Service
Level
L H
H
L
Inventory
Level
100% service level
©Copyright 2021 D. Simchi-Levi
Inventory and Service Levels
Service
Level
L H
H
L
Inventory
Level
For a given inventory level
service level is reduced
©Copyright 2021 D. Simchi-Levi
Inventory and Service Levels
Service
Level
L H
H
L
Inventory
Level
For a given service level,
inventory level is
increased
©Copyright 2021 D. Simchi-Levi
Responsiveness
Efficiency
High
Cost
Low
Cost
Short
Response
Long
Response
A
C
B
Current
Strategy
Trade-Offs between Responsiveness vs. Efficiency
22
©Copyright 2021 D. Simchi-Levi
• Single retailer, single manufacturer.
– Retailer observes customer demand,
Dt.
– Retailer orders qt from manufacturer.
Consequences….
Retailer Manufacturer
Dt qt
L
©Copyright 2021 D. Simchi-Levi
Consequences….
• Increased safety stock
• Reduced service level
• Inefficient allocation of resources
• Increased transportation costs
©Copyright 2021 D. Simchi-Levi
Multi-Stage Supply Chains
Consider a multi-stage supply chain:
– Stage i places order qi to stage i+1.
– Li is lead time between stage i and
i+1.
Retailer
Stage 1
Manufacturer
Stage 2
Supplier
Stage 3
qo=D q1
q2
L1 L2
©Copyright 2021 D. Simchi-Levi
Multi-Stage
Systems:Var(qk)/Var(D)
0
5
10
15
20
25
30
0 5 10 15 20 25
Dec, k=5
Cen, k=5
Dec, k=3
Cen, k=3
k=1
©Copyright 2021 D. Simchi-Levi
The Bullwhip Effect:
Managerial Insights
• Exists, in part, due to the retailer’s need to estimate
the mean and variance of demand.
• The increase in variability is an increasing function of
the lead time.
• The more complicated the demand models, the
greater the increase.
• Centralized demand information can reduce the
bullwhip effect, but will not eliminate it.
©Copyright 2021 D. Simchi-Levi
Coping with the Bullwhip Effect
in Leading Companies
• Reduce Variability and Uncertainty
- POS
- Sharing Information
- Year-round low pricing
• Reduce Lead Times
- EDI
- Cross Docking
• Alliance Arrangements
– Vendor managed inventory
– On-site vendor representatives
©Copyright 2021 D. Simchi-Levi
Coping with the Bullwhip Effect
in Leading Companies
• Reduce Variability and Uncertainty
- POS
- Sharing Information
- Year-round low pricing
• Reduce Lead Times
- EDI
- Cross Docking
• Alliance Arrangements
– Vendor managed inventory
– On-site vendor representatives
Source: Barilla SpA (A), Janice H. Hammond, Harvard
Exhibit 12 Weekly Demand for Barilla Dry Products from Cortese’s Northeast Distribution Center to the
Pedrignano CDC, 1989.
Source: Barilla SpA (A), Janice H. Hammond, Harvard
Implementation at a CPG
Company
Source: Barilla SpA (A), Janice H. Hammond, Harvard
Implementation at a CPG
Company
Source: Barilla SpA (A), Janice H. Hammond, Harvard
©Copyright 2021 D. Simchi-Levi
Inventory and Service Levels
Service
Level
L H
H
L
Inventory
Level
100% service level
©Copyright 2021 D. Simchi-Levi
Inventory and Service Levels
Service
Level
L H
H
L
Inventory
Level
100% service level
Source: Barilla SpA (A), Janice H. Hammond, Harvard
Source: Barilla SpA (A), Janice H. Hammond, Harvard
©Copyright 2021 D. Simchi-Levi

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Lecture-1 slide.pdf

  • 1. The Supply Chain Dynamics David Simchi-Levi Professor of Engineering Systems Massachusetts Institute of Technology Tel: 617-253-6160 E-mail: dslevi@mit.edu
  • 2. ©Copyright 2021 D. Simchi-Levi Outline of the Presentation  The Bullwhip Effect  Causes  Impact  Strategies
  • 3. ©Copyright 2021 D. Simchi-Levi The Bullwhip Effect and its Impact on the Supply Chain • Consider the order pattern of a single color television model sold by a large electronics manufacturer to one of its accounts, a national retailer. Figure 1. Order Stream Huang at el., Working paper, Philips Lab
  • 4. ©Copyright 2021 D. Simchi-Levi Figure 2. Point-of-sales Data-Original Figure 3. POS Data After Removing Promotions The Bullwhip Effect and its Impact on the Supply Chain
  • 5. ©Copyright 2021 D. Simchi-Levi Figure 4. POS Data After Removing Promotion & Trend The Bullwhip Effect and its Impact on the Supply Chain
  • 6. ©Copyright 2021 D. Simchi-Levi Higher Variability in Orders Placed by Computer Retailer to Manufacturer Than Actual Sales Retail sales versus Orders to PC Manufacturers
  • 7. ©Copyright 2021 D. Simchi-Levi Increasing Variability of Orders Up the Supply Chain Lee, H, P. Padmanabhan and S. Wang (1997), Sloan Management Review
  • 8. ©Copyright 2021 D. Simchi-Levi We Conclude …. • Order Variability is amplified up the supply chain; upstream echelons face higher variability. • What you see is not what they face.
  • 9. ©Copyright 2021 D. Simchi-Levi The Bullwhip Effect Customers Retailers P&G
  • 10. ©Copyright 2021 D. Simchi-Levi What are the Causes…. • Promotional sales • Volume and Transportation Discounts – Forward Buying: Forward buying involves purchasing during manufacturer promotional periods enough products to meet retailer demands for many months • Inflated orders - IBM Aptiva orders increased by 2-3 times when retailers thought that IBM would be out of stock over Christmas - Same with Motorola’s Cellular phones
  • 11. ©Copyright 2021 D. Simchi-Levi What are the Causes…. • Single retailer, single manufacturer. – Retailer observes customer demand, Dt. – Retailer orders qt from manufacturer. Retailer Manufacturer Dt qt L
  • 12. ©Copyright 2021 D. Simchi-Levi Order-up-to-Policy L z L B σ µ + = • = Expected daily demand • = Standard deviation of daily demand • L = Lead Time • z = Safety Factor µ σ
  • 13. ©Copyright 2021 D. Simchi-Levi What are the Causes…. • Promotional sales • Volume and Transportation Discounts • Inflated orders • Demand Forecast • Long cycle times
  • 14. ©Copyright 2021 D. Simchi-Levi What are the Causes…. • Single retailer, single manufacturer. – Retailer observes customer demand, Dt. – Retailer orders qt from manufacturer. Retailer Manufacturer Dt qt L
  • 15. ©Copyright 2021 D. Simchi-Levi Var(q)/Var(D): For Various Lead Times L=5 L=3 L=1 0 2 4 6 8 10 12 14 0 5 10 15 20 25 30 L=5 L=3 L=1 Var(Q) Var(D) Number of (Monthly) Demand Data used to Generate a Forecast
  • 16. ©Copyright 2021 D. Simchi-Levi What are the Causes…. • Single retailer, single manufacturer. – Retailer observes customer demand, Dt. – Retailer orders qt from manufacturer. Retailer Manufacturer Dt qt L
  • 17. ©Copyright 2021 D. Simchi-Levi Consequences…. • Increased safety stock • Reduced service level
  • 18. ©Copyright 2021 D. Simchi-Levi Inventory and Service Levels Service Level L H H L Inventory Level 100% service level
  • 19. ©Copyright 2021 D. Simchi-Levi Inventory and Service Levels Service Level L H H L Inventory Level 100% service level
  • 20. ©Copyright 2021 D. Simchi-Levi Inventory and Service Levels Service Level L H H L Inventory Level For a given inventory level service level is reduced
  • 21. ©Copyright 2021 D. Simchi-Levi Inventory and Service Levels Service Level L H H L Inventory Level For a given service level, inventory level is increased
  • 22. ©Copyright 2021 D. Simchi-Levi Responsiveness Efficiency High Cost Low Cost Short Response Long Response A C B Current Strategy Trade-Offs between Responsiveness vs. Efficiency 22
  • 23. ©Copyright 2021 D. Simchi-Levi • Single retailer, single manufacturer. – Retailer observes customer demand, Dt. – Retailer orders qt from manufacturer. Consequences…. Retailer Manufacturer Dt qt L
  • 24. ©Copyright 2021 D. Simchi-Levi Consequences…. • Increased safety stock • Reduced service level • Inefficient allocation of resources • Increased transportation costs
  • 25. ©Copyright 2021 D. Simchi-Levi Multi-Stage Supply Chains Consider a multi-stage supply chain: – Stage i places order qi to stage i+1. – Li is lead time between stage i and i+1. Retailer Stage 1 Manufacturer Stage 2 Supplier Stage 3 qo=D q1 q2 L1 L2
  • 26. ©Copyright 2021 D. Simchi-Levi Multi-Stage Systems:Var(qk)/Var(D) 0 5 10 15 20 25 30 0 5 10 15 20 25 Dec, k=5 Cen, k=5 Dec, k=3 Cen, k=3 k=1
  • 27. ©Copyright 2021 D. Simchi-Levi The Bullwhip Effect: Managerial Insights • Exists, in part, due to the retailer’s need to estimate the mean and variance of demand. • The increase in variability is an increasing function of the lead time. • The more complicated the demand models, the greater the increase. • Centralized demand information can reduce the bullwhip effect, but will not eliminate it.
  • 28. ©Copyright 2021 D. Simchi-Levi Coping with the Bullwhip Effect in Leading Companies • Reduce Variability and Uncertainty - POS - Sharing Information - Year-round low pricing • Reduce Lead Times - EDI - Cross Docking • Alliance Arrangements – Vendor managed inventory – On-site vendor representatives
  • 29. ©Copyright 2021 D. Simchi-Levi Coping with the Bullwhip Effect in Leading Companies • Reduce Variability and Uncertainty - POS - Sharing Information - Year-round low pricing • Reduce Lead Times - EDI - Cross Docking • Alliance Arrangements – Vendor managed inventory – On-site vendor representatives
  • 30. Source: Barilla SpA (A), Janice H. Hammond, Harvard
  • 31. Exhibit 12 Weekly Demand for Barilla Dry Products from Cortese’s Northeast Distribution Center to the Pedrignano CDC, 1989. Source: Barilla SpA (A), Janice H. Hammond, Harvard
  • 32. Implementation at a CPG Company Source: Barilla SpA (A), Janice H. Hammond, Harvard
  • 33. Implementation at a CPG Company Source: Barilla SpA (A), Janice H. Hammond, Harvard
  • 34. ©Copyright 2021 D. Simchi-Levi Inventory and Service Levels Service Level L H H L Inventory Level 100% service level
  • 35. ©Copyright 2021 D. Simchi-Levi Inventory and Service Levels Service Level L H H L Inventory Level 100% service level
  • 36. Source: Barilla SpA (A), Janice H. Hammond, Harvard
  • 37. Source: Barilla SpA (A), Janice H. Hammond, Harvard
  • 38. ©Copyright 2021 D. Simchi-Levi