1. CURRICULAM VITAE
Mobile: 9989658757
G.Rama Gopala Rao E-mail: ramagopalit@gmail.com
Career Objective:
Seeking a challenging career in the field of Windows Server support Administration in a technology
driven organization where my knowledge and experience can be shared, enriched and where I can
work with dedication and zeal so as to add quality to company’s services.
Professional Summary:
 3 years of experience in the areas of leading all stages of Systems Administration.
 Extensive experience in installation, administration and networking in various environments.
 Thorough knowledge of Windows Vista; Windows XP; Windows Server 2003; Windows Server
2008; OS/2; TCP/IP; InstallShield; Ghost; Deploy Center;
 Active Directory Services; Active Directory Group Policy Objects (GPO); Group Policy
Management Console (GPMC); DHCP; WINS; and DNS.
 Proficient in Designing and Implementing and managing Active Directory and Network
Infrastructure,
 Solving of all Software & Hardware issue windows XP,2007 etc.,
 Most Familiar of Microsoft Outlook 2007, 2010 configuration & resolving the issues.
 Outstanding leadership abilities: able to co-ordinate and direct all phases of project-based
efforts while managing, motivating, and leading project teams.
Technical Expertise:
Operating systems: Windows Vista; Windows XP / 7/8, Windows Server 2003; Windows 2008,
Hardware: Servers from HP, HCL-PC Compatibles Pentium IV, Network Interface Cards, Wireless
Modems, Switches, Hubs, and Network printers.
Networking Services, Protocols & Topologies: WINS, DNS, DHCP, LAN, WAN, TCP/IP, HTTP.
Certifications:
Microsoft® Certified Technology Specialist (MCTS 2011)
https://mcp.microsoft.com/authenticate/validatemcp.aspx
Transcript ID: 978291
Access Code: RAMAGOPALARAO
Relevant project experience
Project:
Organization : JDM Software Ltd.
Duration : April 2012 to till date
Job Designation : System Administrator
Responsibilities
 Managed user accounts, groups, print queues and controlling access rights using Active
Directory.
 Supported all remote offices and home-based users using NetMeeting, VNC and Cisco VPN.
 Created images for various divisions for all desktops and laptops using Ghost.

2.  LAN Administration: added users; printers; removed users; controlling access right list.
 Designed, planned and implemented Group Policy, delegation strategies and OU structure.
 Maintaining VOIP lines and giving support for VPN client.
 Working on User/Customer tickets and resolving the issues. Handling out locations call closure
and customer satisfaction.
 Hardware, Operating System, and Dialup related problems.
 Installing and administering network printing.
 Design, implementation for the Local Area Network.
 Operating system related problems (like system not booting, not able to log into the system,
system hanging etc.)
 Maintaining and updating of all servers with critical patches / hot fixes and with latest
antivirus definitions files
 Managing Client Operating Systems like Windows XP and Windows 7.
 Installation of latest software patches.
 Maintaining Security for systems through Antivirus team
 McAfee agent trouble shooting.
 Rectifying and Troubleshooting Network Problems LAN
 Hand full experience on hardware and software related issues.
 Solving day-to-day Technical Problems.
 Working with different Project Managers on their IT requirements.
 Basic installation of MySQL server 2005, 2008
 Google apps installation and configuring mails to outlook 2007.
 Outlook configuration and taking backup of Outlook Periodically
 Assigning rights and privileges to users to access files and folders.
 Providing the File Server Access and Print Server Access to End Users
 Diagnosing issues related to hardware and coordinating with vendor
 Installation, configuration, troubleshooting & monitoring servers.
 Maintaining Network, Systems, Servers and installation and configuring Printers healthy.
 Remote Administration using Terminal Service and VNC.
 Coordinating replacements of hardware faults for the servers as per the process.
 Installing operating systems Win XP/ windows vista /windows 7 Desktop’s
 Installing and configuring new hardware and software.
Academic Profile:
Bachelor of Commerce 2003.
Personal Details:
Name : G.Rama Gopala Rao
Father’s Name : G. Rama Rao
Date of Birth : 30-07-1990

3. Lang. Known & Write : English, Hindi, Telugu
Address : Door No. 7-1-38/1/95 Dharam karamroad
Ameerpet, Hyderabad, Andhrapradesh
Rama Gopala Rao G