1. Ramakrishna A
Citizenship : Indian | Date of birth : 9 January 1985
Contact Information:
Tel : 988-501-8378
e-mail : Ramakrishna.a@outlook.com
Career Summary
A dedicated People Manager with 8 years of Experience in Retail, Banking & Risk Management domain.
Education
2006 to 2008 Master in Business Administration (July 2008) - “PGDBM”
Finance & Marketing, KIIT School of Management, Bhubaneswar, Orissa
2002 to 2005 Bachelor in Commerce, (April 2005) – B.COM
Accounting Honors, Maharishi College of Natural Law, Bhubaneswar, Orissa
Work Experience
Vodafone South Limited, Warangal Zone 5 Years
Zonal Retail Mgr. (Telecom –Retail) Oct’11 till Date
 Career progression - Store Manager, Quality Manager & Zonal Retail Manager.
 Currently managing a big team of 5 On-Role & 100 Off-Role Employees.
 Providing Operational & Administrative Support with leadership.
 Involved in Recruitment of the Team & & Career Progression of Individual.
 Focus on Team Performance Improvement with defined metric.
 Suggested various process Improvement techniques with successful implementation.
 Communication & Networking – Strong peer to peer relationship.
HDFC Bank, Angul Branch 1 Year
Risk Investigator (Wholesale Banking) Dec’10 till Oct’11
 Managing a team of 10 Analyst – KYC Scrutiny, Cheque Clearing & Loan Disbursal.
 Reduction of Documentation fraud with reference to KYC Guidelines & AML.
 Rejection Analysis – Documentation – Fraud Control & Risk Management.
 Responsible for Error free smooth operations & Audit compliance.
 FTR (First Time Right) & FTNR (First time not right) Analysis with least errors.
 Investigation on suspicious transactions & AML Alerts in the Branch.
ICICI Bank, Nayapalli Branch 2 Years
Branch Operations Mgr. (DVU Operations - Branch) Aug’08 till Oct’10
 Managing a team of 5 Executives for Document Verification.
 KYC & AML Adherence – Responsible for Audits – Inspections & Compliance.
 Reduction of Rejections – Creating Roadmaps to support Team.
 Achieving the Rejection Target & minimize the errors by meeting the Quality Targets.
 Strong Governance Mechanism for Compliance Adherence.
Key Competencies
People Management Training MS Office Logo Designing
People Development Recruitment Root Cause Analysis Six Sigma & Lean
Activities and Interests
Painting Fine Arts, Logo Designing, Website Designing, Creative Artwork.
Volunteering Winner of World of Difference Program’16 , Vodafone Designed Logo- T20 World Cup
Blind Cricket,
Achievements
Awards
Winner of Carpe-diem’06, IIM Kolkata, Participated in IIT Sarang’07
Outstanding Performance award for best Quality Manager, Best KYC DVU Manager &
Retail Manager.
Languages
Telugu (Native), Oriya, Hindi, English (All Languages – Read/Write/Speak)