1. Rampal Grewal Objective: To work in challenging and dynamic
Pan: AYTPG4173F environment, to keep adding values to myself
Simultaneously contribute to the growth and
M. No. +918802973124 the organization.
E-mail: Lalitgrewal90@gmail.com
Personal Profile:
Father’sName : Mr. RajinderGrewal
Occupation : Own Business
Mother’s Name:Mrs. Beena
Age/D.O.B : 27/ 27.06.1988
Sex : Male
Height : 166 cm
Weight : 60kg
PermanentAddress:
H.No-25 nearabout PalmpurBusStand
Himachal Pardesh 176063
Addressfor Communication:
H.No-36neargovtschool Mahipalpur
110037
Languages Known:
To Speak: English,Hindi,Phari,and
Punjabi
To Read : English,Hindi,andPhari
To Write : English,Hindi,andPhari
Mother Tongue:Punjabi
Areas of Interest:
 Mobile Communication
 Electronicsinstrumentation
Academic Details:
Higher SecondarySchool Examination: School:Govt
SeniorSecondarySchool Paprola
Percentage:48%
Year of Passing:2007
SeniorSecondary School Examination:
School: Govt SeniorSecondarySchool Paprola
Percentage:58%
Year of Passing:2005
Graduate from Dr. Bhim Rao Ambedkar University
Collage:Dr.BhimRao Ambedkar
Year of Passing:2010
ComputerDiploma in Hardware/Networking:
Institute: Jetking
Percentage:59%
Year of Passing:2009
Location: New Delhi
Professional Diplomain Human Resources:
Institute: Ajax Management
Percentage: 60%
Year of Passing:2012
Location: Bangalore
Key Skills:
 Basic Knowledge C,C++
 Basic Knowledge of HTML, CSS,Photoshop.
 Knowledgeof SQLServer.
OperatingSystem:

2. Hobbies:
 SingingSongs
 InternetSurfing
 PlayingHarmonium
Vocational Trainings:
 Done TrainingInHCL Infosystem
On NetworkingTechnology&devices. In
2011.Did intensivestudyabout LAN,Wan,
Man
Project Profile:
Final Year Project: Hardware & Software
Testing
Details:We had HCL internal Project on
HCL Android Tablets. SO we had done
all Troubleshooting if Tablet is not
working Like: Hardware Issue, Software
Issue, and Drivers Issue if is it there we
had done immediately
Profile Experience:
Company Name:Chips Technology
Tenure:18 Feb2009
Designation:Desktop SupportField Engineer
Duration: 10 June 2011
Minor Project: AMC Bases
Organization
Duties:
 Workingon AMC BasedCustomerall
WindowsInstallation
Router/ModemConfiguration.
 Configure andTroubleshootingall
NetworkandHardware Issue
 End to endresolutionof Network
faultswhichincludes Hardware or
Software faults,connectivityfaults
etc.
 Communicationwithinternal &
external customers/Carrierinorder
to resolve faults.
 DNS/DHCP:Modificationand
maintains.

Profile Experience: Company Name:
Company Name: Wipro Limited, Noida
Tenure:13th
Sept.2012
Designation:Senior Associate
Duration: 3 August 2015
Minor Project:Bharti Airtel Limited
Details:Responsible formaintainingandinstallingcomputer
networksbasedaroundAirtel .Workingaspart of a teamand
operatingina fastpaced,changingand challenging24x7
environment.
Duties:-
 Workingon Airtel basedISDN,PRILine withADSL
Router/ModemConfiguration.
 Configurationandtroubleshootingof ADSL
Router/Modem.
 Raise trouble ticketsinBharti ECRMfor all network
incidents
 End to endresolutionof Networkfaultswhichincludes
Hardware or Software faults,connectivityfaultsetc.
 Communicationwithinternal &external
customers/Carrierinordertoresolve faults.
 DNS/DHCP:Modificationandmaintains.
 Providing supportrelatedtoconfiguration routersof
Airtel Customer
 Co-ordinatingwithclientsforsettingupfornew
processesandprocessrampups alsofor troubleshooting
outstandingissuesonnetworks.
 Co-ordinatingwith vendor’se.g.telescopic,lacteal-
lucent,Binnatone,Beetle,Radiusetc.forproviding onsite
supportto customer.
Achievements:
 1st
Price in District level Writing Compition
 Played Under-14 State Level Volleyball Tournament.
 Attend NCC Campaign in school Time 2005
 Attend Science SeminarInschool time 2007
 AttendSingingCompitioninDelhi2010
 I am selectedInWiproBPSTo WiproInfoTechas perMy
Performance inWiproOrganizationon1st
June 2015 thisis My
BestAchievementinmylife

3.  Providing supportrelatedto
configuration Printerand
NetworkDevices of AMC
Customer
 Co-ordinatingwithclientsfor
settingupfor newprocessesand
processramp upsalsofor
troubleshootingoutstanding
issuesonnetworks.
 Co-ordinatingwithvendor’se.g.
telescopic,lacteal-lucent,Binna
tone,Beetle,Radiusetc.for
providingonsitesupportto
customer
.
 Profile Experience:
Company Name:Gecko
Animation
 Tenure : 25June 2011
 Designation:Desktop Support
NetworkEngineer as well as
Admin
 Duration: 28August 2012
 Minor Project:Own Project
on Animation Software
Duties:
 Workingon OwnSite all
WindowsInstallation
Router/ModemConfiguration.
 Configure andTroubleshooting
all NetworkandHardware Issue
 End to endresolutionof Network
faultswhichincludesHardware
or Software faults,connectivity
faultsetc.
 All NetworkandHardware issue
has beenRectifyonly myside
because there isOnlyone person
handle all desire Networkand
DesktopProblemonlyMyself
 Profile Experience:
Company Name:Aegis Pvt Ltd
 Tenure : 7th
September2015

 Designation:SeniorSupport EngineerTrainee
 Duration: 8th
June2015
 Minor Project:Tech Support
Duties
 Workingon US basedISDN,PRILine withADSL
Router/ModemConfiguration.
 Configurationandtroubleshootingof ADSL
Router/Modem.
 Raise trouble ticketsin ECRMfor all network
incidents
 End to endresolutionof Networkfaultswhich
includes Hardware orSoftware faults,
connectivityfaultsetc.
 Communicationwithinternal &external
customers/Carrierinordertoresolve faults.
 DNS/DHCP:Modificationandmaintains.
 Providing supportrelatedtoconfiguration
routersof US Customer
 Co-ordinatingwithclientsforsettingupfornew
processesandprocessrampups alsofor
troubleshootingoutstandingissueson
networks.
 If customerDidn’trectifyhisIssue onlinesowe
needtotake all responsibilitiesthrew Remote
Desktopwe have Remote TollsLike –Tr-69,
Oasis,Know Max also
 Profile Experience:
Company Name:CardioFitnessPvtLtd
 Tenure : 1 July 2016
 Designation:SeniorSupport EngineerTrainee
 Duration: Till Working
 Minor Project: It Administrator
Duties:

4. D
Declaration
I herebydeclare thatthe informationgivenabove istrue andcorrectto the bestof my knowledge.
Place:NewDelhi
Date: Name:Rampal Grewal
 Workingon OwnSite all WindowsInstallation
Router/ModemConfiguration.
 Configure andTroubleshootingall Networkand
Hardware Issue
 End to endresolutionof Networkfaultswhich
includesHardware orSoftware faults,
connectivityfaultsetc.
 All NetworkandHardware issue hasbeen
Rectifyonly myside because there isOnlyone
personhandle all desire NetworkandDesktop
ProblemonlyMyself
Directthe development,implementationand
administrationof all IT.
 PerformProjectmanagementof ITinitiatives.
 Ensure timelyandaccurate deliveryof
technologyproductsandservices.
 Manage multiple areasof technologyand
multiple departments.
 Oversee hiring,staffing,training,disciplining
and performance appraisals.
 Preparationandmanagementof operatingand
capital budgets.
 Oversee new systemfacilitation,currentsystem
enhancements
 Manage internal/externalapplicationupgrades.
 Define andimprove all systemandnetwork
operationsprocesses.
 Negotiate contractswithmanufacturersforall
software,hardware andconsultingservices.
 Create strategicgoalsandconvertto easily
implementedplans.
 Manage external vendor’srelationshipsand
services.
My strengths:
 Team Player
 QuickLearner
 Ambitious