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what managers can (and can't) do
about employee turnover
are you driving your
best workers away?
© Randstad North America, Inc. 2018 | 2|
why employees stay or leave.
The 2018 Randstad Employer Brand Research unveiled the top five reasons why American
employees choose to stay with their employers — or leave to seek opportunities elsewhere.
top 5 reasons employees stay top 5 reasons employees leave
45% 44% 42% 40%
34%
salary &
benefits
job security location work-life
balance
flexible
arrangements
44% 43%
30% 29% 28%
compensation
too low
limited
career path
work-life
balance issues
insufficient
challenges
organization
shows poor
leadership
© Randstad North America, Inc. 2018 | 3
randstad US commissioned
a survey of U.S. workers
to dig deeper into the
underlying motivations
behind those decisions.
© Randstad North America, Inc. 2018 | 4|
why do workers choose to
stay with their current
employers — or leave to
seek opportunities
elsewhere?
© Randstad North America, Inc. 2018 | 4
© Randstad North America, Inc. 2018 | 5|
workers want performance-based salary increases.
© Randstad North America, Inc. 2018 | 5
82% expect pay raises each year in order
for them to stay
55% would leave their jobs if their
employers only gave out raises to keep pace
with inflation, rather than to reward
individual performance
© Randstad North America, Inc. 2018 | 6|
paid time off reigns supreme.
66% won’t consider job opportunities
that don’t offer at least 10 paid vacation
days annually
49% would work for a bad boss if
they had unlimited vacation time
66% 49%
© Randstad North America, Inc. 2018 | 7|
flexibility is attractive.
68% would rather have greater workplace
flexibility than pay increases
62% would take jobs they don’t love if that
meant having greater flexibility
36% are considering leaving their current jobs
because they can’t work remotely
© Randstad North America, Inc. 2018 | 7
© Randstad North America, Inc. 2018 | 8|
growth opportunities are calling.
58% say their companies don’t
offer enough career growth
opportunities for them to stay
50% don’t believe they will
be promoted in the next 6-12
months
78% say if they were to leave
their current employers today, they
feel confident they could land
better jobs within three months
58% 78%50%
© Randstad North America, Inc. 2018 | 9|
people make a difference.
90% say having good relationships with supervisors
is important
60% have left jobs in the past, or are considering
leaving their current jobs, because they don't like their
supervisors
58% would stay at jobs with lower salaries if they
had great bosses
74% love working with their colleagues and would
stay at their current companies for this reason
© Randstad North America, Inc. 2018 | 9
100%
© Randstad North America, Inc. 2018 | 10|
“Today’s workers have high
expectations — and the tight talent
market suggests employers should be
listening closely. While salary and PTO
will always be factors in attraction,
engagement and retention, the
intangible benefits and day-to-day
experiences at work have risen in
importance. If the full spectrum of
values — emotional, financial and
lifestyle — aren’t being met, workers
will easily find opportunities
elsewhere.”
Jim Link, Chief Human Resources Officer,
Randstad North America
© Randstad North America, Inc. 2018 | 10
© Randstad North America, Inc. 2018 | 11
in such a tight labor market,
employers must understand what
influences their workers to leave —
and develop management
strategies accordingly.
© Randstad North America, Inc. 2018 | 11
© Randstad North America, Inc. 2018 | 12|
key takeaway.
For employers struggling
to improve their retention
rates, striking the right
balance between
investments in employee
development and
investments in perks and
benefits will play a crucial
role in determining success.
© Randstad North America, Inc. 2018 | 12
© Randstad North America, Inc. 2018 | 13|
survey methodology.
Research findings are based on a survey conducted
by Research Now on behalf of Randstad US between
July 9-13, 2018. It included 763 respondents over
the age of 18 and a nationally representative sample
balanced by age, gender and region.
Visit Randstad’s workforce360 for additional tips, or
contact a local Randstad consultant.
© Randstad North America, Inc. 2018 | 13
are you driving your best workers away?

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are you driving your best workers away?

  • 1. what managers can (and can't) do about employee turnover are you driving your best workers away?
  • 2. © Randstad North America, Inc. 2018 | 2| why employees stay or leave. The 2018 Randstad Employer Brand Research unveiled the top five reasons why American employees choose to stay with their employers — or leave to seek opportunities elsewhere. top 5 reasons employees stay top 5 reasons employees leave 45% 44% 42% 40% 34% salary & benefits job security location work-life balance flexible arrangements 44% 43% 30% 29% 28% compensation too low limited career path work-life balance issues insufficient challenges organization shows poor leadership
  • 3. © Randstad North America, Inc. 2018 | 3 randstad US commissioned a survey of U.S. workers to dig deeper into the underlying motivations behind those decisions.
  • 4. © Randstad North America, Inc. 2018 | 4| why do workers choose to stay with their current employers — or leave to seek opportunities elsewhere? © Randstad North America, Inc. 2018 | 4
  • 5. © Randstad North America, Inc. 2018 | 5| workers want performance-based salary increases. © Randstad North America, Inc. 2018 | 5 82% expect pay raises each year in order for them to stay 55% would leave their jobs if their employers only gave out raises to keep pace with inflation, rather than to reward individual performance
  • 6. © Randstad North America, Inc. 2018 | 6| paid time off reigns supreme. 66% won’t consider job opportunities that don’t offer at least 10 paid vacation days annually 49% would work for a bad boss if they had unlimited vacation time 66% 49%
  • 7. © Randstad North America, Inc. 2018 | 7| flexibility is attractive. 68% would rather have greater workplace flexibility than pay increases 62% would take jobs they don’t love if that meant having greater flexibility 36% are considering leaving their current jobs because they can’t work remotely © Randstad North America, Inc. 2018 | 7
  • 8. © Randstad North America, Inc. 2018 | 8| growth opportunities are calling. 58% say their companies don’t offer enough career growth opportunities for them to stay 50% don’t believe they will be promoted in the next 6-12 months 78% say if they were to leave their current employers today, they feel confident they could land better jobs within three months 58% 78%50%
  • 9. © Randstad North America, Inc. 2018 | 9| people make a difference. 90% say having good relationships with supervisors is important 60% have left jobs in the past, or are considering leaving their current jobs, because they don't like their supervisors 58% would stay at jobs with lower salaries if they had great bosses 74% love working with their colleagues and would stay at their current companies for this reason © Randstad North America, Inc. 2018 | 9 100%
  • 10. © Randstad North America, Inc. 2018 | 10| “Today’s workers have high expectations — and the tight talent market suggests employers should be listening closely. While salary and PTO will always be factors in attraction, engagement and retention, the intangible benefits and day-to-day experiences at work have risen in importance. If the full spectrum of values — emotional, financial and lifestyle — aren’t being met, workers will easily find opportunities elsewhere.” Jim Link, Chief Human Resources Officer, Randstad North America © Randstad North America, Inc. 2018 | 10
  • 11. © Randstad North America, Inc. 2018 | 11 in such a tight labor market, employers must understand what influences their workers to leave — and develop management strategies accordingly. © Randstad North America, Inc. 2018 | 11
  • 12. © Randstad North America, Inc. 2018 | 12| key takeaway. For employers struggling to improve their retention rates, striking the right balance between investments in employee development and investments in perks and benefits will play a crucial role in determining success. © Randstad North America, Inc. 2018 | 12
  • 13. © Randstad North America, Inc. 2018 | 13| survey methodology. Research findings are based on a survey conducted by Research Now on behalf of Randstad US between July 9-13, 2018. It included 763 respondents over the age of 18 and a nationally representative sample balanced by age, gender and region. Visit Randstad’s workforce360 for additional tips, or contact a local Randstad consultant. © Randstad North America, Inc. 2018 | 13