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No branding principles

Management consulting, Board or CEO advisory, Non-executive director training, Sales transformation, à Browne & Mohan
22 Mar 2021
No branding principles
No branding principles
No branding principles
No branding principles
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No branding principles
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2021 eCommerce Trends2021 eCommerce Trends
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No branding principles

  1. Mukund Mohan K http://www.browneandmohan.com “ N O B R A N D I N G ” S T R A T E G Y , T H E N E W F R O N T I E R ! !
  2. So, what is driving “no brand” market?. There are both economic and social factors at play. There is more to minimal movement than cost. According to Federal Reserve, the national student debt reached $1.6 trillion in June 2019, with 2 in 10 who took on education debt still owe money are missing on their payments. Pew Research Centre analysis reveals that the number of adults (18-24) residing with one or both parents has reached 52% in September 2020. In fact, the share of young adult living with parents saw decline only during 1950-60’s, has been rapidly raising in the last decade and hovering around 40% in 2019. Generation Z (those born after 1996, nearly 68 million in US alone) are likely to be more college educated, more tech friendly than Millennials (those born during 1981- 1996). 02 | Browne & Mohan In recent years, many companies are turning their back on “brand investment” and aggressively pursuing what is known as "no brand" strategy. Examples include Muji (the Japanese multi-products store), Tapa Amarilla (Venezuela’s cleaning company), Emart (Korea’s super store), The Unbranded Brand (Montreal’s famous Jean’s company), Brandless (SF based e-com player), Glossier (US beauty brand), M/F People (US clothing brand), The ordinary (US based face care brand) and many more. Amazon, Alibaba, Shop clues and many other e-com stores support listing and trading of “no brand” products on their platforms. The core of "no branding" strategy is to let the product speak for itself, save $$$ on campaigns and shelf space rents, use a Words of mouth (WOM) approach supported by an aggressive pricing strategy. These companies focus on delivering low price, high quality products. Their marketing budgets are low while their product investments are higher. While some of the companies may showcase logo’s, many sell their products with no logos at all. Their products come in very aesthetically appealing packaging with natural colours and minimalist design taking the centre stage. The strategy is to eliminate all that is unnecessary about branding and offer a better product at a better price. http://www.browneandmohan.com
  3. Millennials and Generation Z’s disdain for pricey national brands is evident across different product categories. Food, travel, fashion, footwear, cosmetics, insurance, home textile, home décor, luggage, (sun) glasses, and furniture. They are very likely to purchase a product for its functional value and quality as opposed to status associated with the logo. Moreover, Generation Z as a subculture is more attuned to “normcore” view as a sign of intelligence and confidence. Generation Z and Millennials are placing a large premium on products that are comfortable and attractive at affordable price. With a higher tendency for countersignalling these generations like to show off by not showing off. 03 | Browne & Mohan Shopify’s “Future of Commerce 2021” report released on 8th Dec 2020 reveals interesting trends. About half of all global commerce sales occurring on e-com sites is happening where consumers are searching for solutions rather than a particular brand. About 70% of Amazon searches do not include a brand name and nearly 90% of Amazon views result from search only, not from branded ads or merchandising. Importantly, 50% of consumers look for independent owned businesses to support for reasons including: supporting entrepreneurship, purchase unique products and experience more personalized customer service. Majority of these are no brands. With economic constraints limiting the consumer spending and the emerging trend among consumers with a less interest to spend on private labels, companies have recognized “generic” is a good strategy to stay simple, unpretentious and yet profitable. By adopting a simple approach to merchandising and eliminating costs on fancy packaging, labeling and other paraphernalia companies serve customers exactly what they need. It is guarantee of a wide variety of high-quality products at affordable prices that drives the "no brand" led business growth. http://www.browneandmohan.com
  4. 04 | Browne & Mohan Competing through “no branding” requires companies to adopt a broad based approach as detailed below. Keep it simple: stay niche, control growth It works well when competition focus on multiple product quality indicators and pricing is not value-based. Companies must offer high value products based on the value rather than the competition or premium pricing approaches. Deliver high quality, gender-neutral, high functional product that consumers lover to buy "No branding" companies fail when they stretch too far and too quick. Pursuing hyper growth at any cost is what killed Brandless. State what your product is and stay with it. If it is all-flour mix or an apple sauce, just mention it and do not go ahead filling white-space around it. Let users know what the functional value of the product and what they are paying for. Leave the product and customization to them. Save $$$ by not inserting Cook sheets or recipe books. http://www.browneandmohan.com Play quality, price value-based Be resourceful While your company may not invest in TV ads or OTT or Radio, have a strong social media presence to understand their latent needs, invest in tools and resources to listen to their comments and design new products from consumer’s point of view. Focus on product usage Eliminate the fatigue consumers face when they have to search and evaluate overwhelming choices. Cut the story telling, turn down the noise and let consumers buy what need. Let the attention be on the person using your product rather stealing that attention for your product. Co-create product, campaigns and community Key to “no branding” is to let your customers show they use the product, showcase their personalized avatar’s using the product to create content and distribute it widely. Companies have to invest in creative feeds on Instagram and other channels and inspire others to participate in community building
  5. 05 | Browne & Mohan Limit product & packaging variety For companies pursuing “no branding”, packaging comes as lever both to cut costs through standardization and to communicate their social commitment. Keeping packaging utilitarian and soothing minimalism than a cacophony of colours and shapes helps companies state the attributes customer’s care about. For example, replacing a gluten free packaging to vegan will appeal to their vegan customers No branding is a strategy that needs company to carefully think about how “they stand less”. Of course, it is a risky strategy. But many Indian companies have successfully explored this route to build strong businesses in categories like children inner wear, nighties, wallets, etc. All this companies did was dare to have their customers focus exclusively on their product, and that is what makes “no branding” strategy so unique. Wherever possible by making all SKU’s in a category priced at a $X eliminates search and comparison costs for the consumer. Standardize offerings, say a particular fragrance for all shower solutions, eliminating inventory and search costs. http://www.browneandmohan.com High ROI on Packaging real estate Do not approach “no branding” as a piece-meal strategy. Instead stitch a comprehensive strategy centred around your product, its consumption, alluring price points, neat and simple packaging that communicates the values the brand stands for. Strictly controlling for any ostentatious features or even unwanted varieties is a must. "No branding" can be a blessing for many resource constraint commodity manufacturers likely to use e-com sites for commerce. Executed well it can drive $$$ to your cash box.
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