1. Rashmi Das
Summary
I am a highly-motivated IT professional with first class communication and interpersonal
skills with over 10+ years of experience within the Information Technology. Throughout my
career I have developed, tested, supported, maintained, enhanced and overseen the
successful delivery of several business software applications, designed to help businesses
increase productivity, improve quality and realize market advantage.
Technical Skills
EAI/ETL: Data mirror Consteller Hub 3.5, Globalscape EFT (Enterprise File Transfer) &
Oracle Data Integrator.
ERP: Oracle Customer Care and Billing
Real-Time Intelligence – OSISoft PI (Plant Information - PI Interfaces, PI AF, PI
Notifications, PI Process book, PI data link, PI SMT , PI OLEDB, Coresight & SQL
Commander)
Functional – Energy & Utility
EDUCATION
Bachelor of Engineering (Computer Science), 2002
Professional Summary
IBM India Pvt Ltd – Since September 2011
Accenture Services pvt Ltd – March 2010 to August 2011
SAIC – From February 2007 Feb to March 2010
Project 1#
Inpex Operations, Australia (Since 1st
March, 2016)
Capture and store vital operations process data (equipment performance and product
throughput) and regulatory data from the Integrated Control & Safety System (ICSS) - for use
by other systems, throughout the life-cycle of Ichthys. All the servers in the PI Infrastructure
are deployed as Virtual Machines using VM Ware ESX.
Roles and Responsibilities:
• Involve in Creation/Editing Bulk tags and Asset Hierarchy
• PI trust created between 4 interfaces machines in VPN
• Involve in development of establishing a link between PI web service and PI AF
• Creating PI points and new interface on AF (system explorer) and PI UFL

2. • Involve in configuration of e-mail alerts using PI notifications in PI System Explorer
• Daily Monitoring of services for various PI Production servers.
• Handling support tickets as and when appears AND any other duties as needed.
Tools Used:
PI SMT, AF, Coresight, Process Book, UFL and PI ICU
Project 2#
Southern and Scottish Energy: From 7th
September 2015 to 27th
Feb 2016
SSE is involved in the generation and supply of electricity and gas, the operation of gas and
telecoms networks and other energy-related services such as gas storage, E&P, contracting,
connections and metering.
Responsibilities:
• Involved in developing data extraction via Powershell Script from PI AF server & PI
System Explorer to SQL server Database.
• Used PI OLEDB- Writing PI OLEDB queries using PI SQL Commander to fetch PI
data
• Made use of PI AF- Creating AF structures with use of element templates, attributes,
using PI AF builder to import from or export data to AF.
• interfaces configuration, tag creation, AF element templates, PI AF Structure
elements creation using templates for 250+ wind turbines
• Involve in code development, debugging and testing by using Power shell script.
• Created float and digital PI Points using point builder.
• Created Bulk tags by using PI Configurator utilities.
Irish Water, Ireland – CC&B (October 2013 to August 31st
2015)
Working for Irish Water End to End testing of CC&B application and integration with Irish
Water
• Defined Test Strategy, Planning, effort and resource estimation, test preparation and
execution.
• Analyzing, designing, executing and testing various changes and solutions while
working with multiple projects and handling production tasks
• Provide test support during Business UAT.
• Reporting on test progress, defect statistics and densities, quality metrics and effort
consumption.

3. • Program defect management and prioritization, assessment of risks, issues and
dependencies
• Ensure content and structure of all Testing documents and artifacts is documented
and maintained.
• Develop and implement test plans
• Provide daily status reports on test progression to project/release management.
Telemetry SCADA project- IRISH WATER (December 2013 to April 30th
2015)
The Telemetry Technology Foundation (TTF) project is one project in Irish Water’s SCADA
strategy activities. The project is intended to deliver business intelligence and decision
support to Irish Water (IW) based on the data available from local authorities and DBOs with
respect to data in the areas of asset performance, asset usage and operational status.
Role- Developer in ODI tool (oracle Data Integrator)
OS- Linux
Database- Oracle 11g
Responsibilities:
1. Developed various interfaces on ODI as per the business requirement
2. Responsible for code change on UAT, testing and deployment to production
3. Involved in live data load on prod
4. Liaise with business after data load
5. Acted as a single point of contact from offshore.
Scottish Power (From 2007 to 2013- IBM/Accenture/SAIC)
In this role, I developed, supported and oversaw the provision of support and development
services into the Energy Wholesale, Corporate Applications and Energy Networks business
division of Scottish Power for 3 different applications (OSI PI & Information Exchange.).
The role encompasses the following:
• Daily liaison with key Customer representatives on status of support calls, project
work, requests for additional work, advice or information.
• Problem ownership and management through to resolution.
• Developed the various interfaces for Information Exchange applications (Made use of
Globalscape EFT and Consteller Hub)
• Assist in managing workloads of team and ensure succession planning in place.
• Regular review of team assigned incidents in ITSM. Ensure that support SLAs are
met.
• Ensure that proper execution of processes by colleagues through peer review of
support documentation, team processes, code changes, change requests.

4. • Identify, document, review and implement opportunities for improvements to reduce
costs and improve efficiency for the customer and our organization.
• Identify and manage issues and risks and carry out reviews of these with the team
and Senior Management.
• Prepare and contribute to project estimates for client work through liaison and
portfolio Leads, key team personnel and other support teams are required.
• Work closely and attend regular scheduled meetings with Customers and other
Service Delivery Team Members (onshore), Project Managers, Client Service Leads
and Client Demand Leads to ensure Customer satisfaction and continued high
standards of service.
• Advise on technical aspects of project and support work being brought into the team,
liaising with customers to help them gain more effective use of their applications and
business processes.
• Worked as an individual contributor in OSI PI development and support activities.
Key Achievements.
• Organized team to focus on developing service improvements to reduce number of
incidents raised on daily basis. Call number reduced by around 50% per month as a
result.
• Effective communication to all internal/external stakeholders during incidents;
providing reassurance and updates until resolution, leading to positive feedback from
customer representatives