Ampersand & Ampersand is an award-winning social impact business focused on healthcare innovation through digital platforms. They have co-created products focused on human capital management and chronic care management that can be licensed to hospitals. They partner with innovators in healthcare to use technology to improve patient and provider outcomes. Their services include strategic consulting, creative services, and developing digital tools for patients, clinicians and administrators.

1. INNOVATORS IN DIGITAL HEALTH

2. MULTI AWARD WINNING
SOCIAL IMPACT BUSINESS
FOCUSED ON HEALTHCARE
INNOVATION
We are an experienced team of healthcare focused professionals, engineers and
creatives backed by a world class board of front line medics, administrators,
entrepreneurs and investors.
We founded Ampersand & Ampersand in 2016 to co-create digital platforms with
innovators in healthcare. We are a social impact business, which means that in
addition to the normal (commercial) measures of success, we measure success by
quantifying the practical benefits our work brings to patients and healthcare
providers.
We have co-created various product suites - focused on human capital management
and chronic care management - that can be licensed and whitelabeled for individual
hospitals and Trusts.
We are collaborators with values, committed to research and development, to
finding better answers, to blending rigour with magic to accelerate strategic
innovation and create stand-out products for our clients.

3. - Head of Rheumatology Department, Kings College NHSFT
“Nearly a quarter of our patients
have downloaded the app. It has become
a standard tool in clinic to signpost
patients to clinical services.”
- Gastroenterology Lead, Barts Hospital, Royal London NHSFT
“The product has been really well
received… A TESTAMENT TO YOUR
excellent work.”
- Founder & CEO, United Medicine
“All of us are very excited to be working
with Ampersand TO achieve the lofty
aims we have set.”
Ampersand is an award winning provider of healthcare technology to the NHS, with
happy customers and strong references. We partner with innovators in healthcare
who view technology as an enabler of better healthcare.
We specialise in enterprise SAAS for doctors, patients and hospital staff, that sits
alongside cumbersome internal IT (rather than being deeply integrated) to improve
communication and medical outcomes.
WHAT WE DO

4. “The ultimate goal of
any clinically-focused IT
initiative is to improve
patient care, and mobile
technologies can definitely
deliver on that promise.”- Ken Congdon, Editor in Chief, Health IT Outcomes
In the UK, interest in mobile health from patients, healthcare providers and carers
has never been greater. However, mHealth is still in the early stages of adoption and
the potential for smartphones, connected medical accessories and apps continues to
be hugely unexploited across the healthcare industry.
The opportunity for technology to revolutionise the future of healthcare should not
be underestimated. Ampersand & Ampersand understands the enormous benefit
that the digitisation of healthcare will bring and is heavily invested in driving such
development forward.
DIGITISING HEALTHCARE

5. We see four major trends in digital health: connected devices and mobile
applications that improve patients’ ability to self manage and strive for wellness;
clinical SAAS, giving doctors new tools to remotely monitor and intervene in
patients’ health; the explosion in data, enabling the development of more
personalised healthcare; and the use of AI to power a range of new medical
services.
Ampersand has exposure to all these trends and is widely cited and recognised
for its work
Key Clients
recognition
We’re well known
King’s College Hospital Kingston Hospital
NHS foundation Trust NHS foundation Trust
The Christie
NHS Foundation Trust
Barts Health
NHS Trust

6. Digital health promises
to solve many of the issues
faced by clinicians, hospitals
and trusts.
For example, digital touch points can extend the patient-consultant experience
beyond the hospital walls and are dramatically improving the patient experience.
Some of the key efficiencies include:
Improved clinical decision making thanks to fuller datasets
Easier access to patient records and specialist expertise
Reduction in unnecessary appointments and cancellations
Calendar integration to book appointments and push reminders
A more personalised patient experience improving patient engagement and carer-
patient relations
Improved outpatient care, including self-health management, leading to better
medication/treatment compliance and patient outcomes
Efficient coordination of patient treatment, and enhanced productivity rates
A reduction in patient care overheads through digital administration and data
management

7. Strategic consulting and business case development for digital
engagement
Creative services, including concept development, user experience design,
visual identity and prototyping
Development of digital touchpoints for patients, clinicians, administrators
and industry; including engaging mobile and web applications.
Emerging technology, including connected medical devices, AI, VR and AR.
Digital health innovation is a catalyst for positive change in healthcare
and is critical for the delivery of:
A more personalised patient experience improving patient engagement and
carer-patient relations
Improved outpatient care, including self-health management, leading to
better medication/treatment compliance and patient outcomes
Efficient coordination of patient treatment, and enhanced productivity
rates
A reduction in patient care overheads through digital administration and
data management
SERVICES
BENEFITS

8. Revolutionising the future of evidence-based medicine
UNITED MEDICINE
Evidence based medicine (EBM) emphasizes the examination of evidence from
clinical research as one of the most important aspects to practice medicine. United
Medicine believe that the current volume of information is vast, the quality
inconsistent and the way it’s created and shared, outdated. The challenge is to
provide healthcare professionals with the most efficient, advanced, yet easily
accessible method of knowledge exchange.
Ampersand helped UMed develop concepts, prototypes and a combination of cloud
platforms and mobile applications that underpin the business. We explored the
psychology of gamification, testing and implementing a range of tactics to increase
user engagement and build community around the platform; and helped architect a
data strategy which, powered by Machine Learning, gives UMed users uniquely
relevant, up to date insights about their fields of interest.
United Medicine is part of the NHS’s Clinical Entrepreneur’s Programme.

10. Patient-Clinician engagement beyond the hospital walls
King’s College and Barts
HEALTH:
Clinicians at Kings College Hospital and The Royal London identified opportunities
to improve patient care and patient outcomes by developing a multi-touchpoint
platform for chronic care management. The two trusts are teaching hospitals and are
amongst the busiest in the UK.
We co-created a chronic condition management platform that allows patients and
doctors to share data and interact with one another in a secure manner, through
mobile apps and a web portal. The platform was developed to the highest
standards in order to facilitate scale and a rigorous approach to data management
was required in order to meet strict IG compliance.
The platform reduces bed days by facilitating early intervention, and reduces work
up time before regular appointments by allowing patients to self report their
condition regularly between appointments. Ampersand is working with KCH and
Barts to deploy the platform across the NHS.

12. Employee Engagement through Mobile
Kingston Hospital
NHS Foundation Trust
The Human Capital Management Group at Kingston Hospital wanted to develop a
solution that caters to their 3000+ staff members in a more efficient and proactive
way while reducing the cost of people management.
Ampersand worked with the Trust to co-create AskHR – an iOS and Android app that
acts as a hub for the hospital’s staff. The app is functional, easy-to-use, efficient and
reduces the cost of running the HR department. The app functionalities include tools
such as an annual leave calculator, a vacancy control panel, an emotional wellbeing
toolkit, an in-app appointment booking system, and other features that keep the staff
in charge of their well being and highly engaged with their HR department.
Ampersand is working with Kingston to commercialise the IP across the NHS.

14. Improving Patient Outcomes
Mobile Solution for
King’s College Hospital
Consultants at KCH’s Rheumatology Department sought a uniform and efficient
solution for patients to keep track of their treatment and that could also be rolled out
to all RD departments across NHS Trusts nationwide. The team was looking to
increase patient engagement with the hospital and the doctors that were treating
them. We developed a simple application allowing patients to fill in information
about the state of their disease and send them back to their doctors through a secure
server. Access to resources, appointment booking, signposting and EPRs are also key
features of the system, making it extremely useful to both patients and doctors.
The app provides patients with the ability to retain a 360 degree view of their health
condition and treatment. It also guides patients throughout their treatment,
reminding them of what needs to be done next (ie. blood tests, physiotherapy, etc).
After the app was launched, much in-hospital paperwork and waiting time has been
eliminated with more than a quarter of patients having downloaded the app.

16. Gamifying healthcare with the IPF Sound Challenge
Boehringer Ingelheim
Boehringer Ingelheim came to us with the challenge of raising awareness of BI’s
treatments for chronic lung diseases, including Idiopathic Pulmonary Fibrosis (IPF).
For patients with IPF, every breath counts. 80% of lungs with IPF sound like Velcro
being separated, and being able to distinguish these from other auditory markers
more readily is essential for clinicians. The Sounds of IPF app helps doctors learn
about the unique “Velcro crackles” commonly heard in patients’ lungs. The app
stores a series of recorded auscultations of both diseased and healthy lungs. The
user experience takes the format of a quiz. Doctors will listen to 4 sets of recordings
and have to identify the IPF one amongst them. After the test is over, the listener will
be scored to see whether they passed the test.
We designed Android and iOS apps that fit into Boehringer Ingelheim’s multi-
channel awareness campaign. The app is promoted on all of BI IPF’s digital channels.
Moreover, the mobile and web applications enable no-cost self-screening by
patients themselves and can help start their journey to awareness and diagnosis.

18. An IG compliant telemedicine platform
Medlocate
Medlocate is a fast growing telemedicine company focused on the premium, on-
demand segment and delivering remote GP and specialist appointments through a
single, easy to navigate mobile application. As the Harley Street of telemedicine,
Medlocate’s growth is driven by strategic partnerships with many of the world’s
leading businesses, who offer employees access to medical services as a benefit.
Ampersand was engaged to develop an innovative, CQC- and IG-compliant
telemedicine platform from the ground up; including concept development, UX/UI
and engineering. The platform has a whole host of innovative features, including for
example a development platform for health tech innovators, in line rich media notes,
multi-language search etc.

20. www.3amp.com
nader@3amp.com
020 7100 7112