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The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
The	beauty	from	the	bo.om	of		
the	data	lake	
Léa	Turquier	and	Benoit	Hubert	
Ipsos
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
Source	:	Callaghan	InnovaAon,	2018	
A.I	IS	MUCH	
BROADER	THAN	
MARKET	RESEARCH	
…	But	many	of	the	latest	
technologies	have	
concrete	and	game-
changing	usage	cases	for	
MR
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
BOTTOM	UP	
TOPICS	OF	ORGANIC	
CONVERSATION	
UNSTRUCTURED	DATA	
PREDEFINED	THEMES	
TO	LOOK	FOR	AND	SIZE	
PROJECTION	ONTO	
UNSTRUCTURED	DATA	
e.g.	ConsumpAon	
occasions	
SPOTS	AND	SIZES	
SPECIFIC	
DIMENSIONS	IN	
THE	DATA	
BOTTOM	UP	AND	TOP	DOWN	ALGORITHMS			
2	WAYS	TO	CRAFT	INSIGHTS	
STRUCTURES	AND	
SIZES	WHAT	
CONVERSATIONS/
VISUALS	ARE	
ABOUT	
TOP	DOWN
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
TOP	DOWN	:	FISHING	 BOTTOM	UP	:	DEEP	SEA	DIVING	
2	COMPLEMENTARY	WAYS	TO	APPROACH	THE	DATA	SET
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
INSIGHTS	BASED	ON	HUMANIZED	A.I	
NO/LESS BIAIS
LARGE VOLUMES OF DATA
STRONG ANALYTICS
UNDERSTANDING OF THE BUSINESS QUESTION
COMMUNICATION
INTERPRETATION, INTUITION,
CULTURE
CATEGORY/CLIENT EXPERTISE
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
6	
TOPICS	IN	THE	
CORPUS	ARE	
EXTRACTED	
AND	
QUANTIFIED	
MOST	
RELEVANT	
PHRASES	ARE	
SCORED	BY	
AFFINITY	ON	
EACH	TOPIC	
BOTTOM	UP	ALGORITHMS	ON	TEXT	DATA		
NLP	AND	LDA
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
7	
AUTOMATED	TAGS	GENERATED	BY	
AN	A.I-BASED	ALGORITHM	
indoor	person	table		man	young	
kitchen	food	standing		counter	
holding	restaurant	wine	cooking	
ea7ng	group	living	cake	confidence	
leisure	
“a	group	of	people	standing	around	
a	table”	
LOGO	DETECTION	IN		PICTURES	
BOTTOM	UP	FOR	PICTURE	ANALYTICS	
WHAT	VISION	COMPUTING	CAN	DO	
Deep	learning	and	A.I	used	to	reveal	the	full	potenXal	of	
pictures	from	surveys,	ethnographies,	diaries,	social	media	
•  Objects	,	e.g.“	cake“	
•  Environment	and	context,	e.g.	“Restaurant“	
•  Age	and	gender	of	people	in	the	picture	
•  Brand	logos	
•  Abstract	noAons	e.g.“confidence.	Leisure“	
	
And	draU	enAre	sentences	describing	the	pictures	“	a	group	
of	people	standing	around	a	table“		
Algorithms	can	now	spot….
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	 ©	2017	Ipsos.		All	rights	reserved.	Contains	Ipsos'	ConfidenAal	and	Proprietary	informaAon	and	may	not	be	disclosed	or	reproduced	without	the	prior	wri/en	consent	of	Ipsos.	
World Luxury Tracking
DEFINING WHAT LUXURY MEANS TO PEOPLE AROUND THE WORLD	
Isabel Marant
CASE	STUDY
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
REDESIGNING	RESEARCH	WITH	FREE	
EXPRESSION	IN	MIND	
A	powerful	database		
enriched	over	10	years,		
	
	
SemioAcs	 +	 Data	 science	 on	 open-ended	
quesAons	 +	 Picture	 analyAcs	 allow	
consumers	 to	 express	 themselves	 more	
spontaneously…	 on	 8	 markets	 and	 7000	
interviews	
THE	STRENGTH		
OF	A	HISTORICAL	
TRACKER	ACROSS	15	
COUNTRIES…	
	
…	REVAMPED	TO	BE	MORE	
CONSUMER	CENTRIC
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
Data	Science	
clustering	the	
different	topics	
with	the	greatest	
affiniAes	to	quant	
metrics	
Collect	data	linked	to	each	
open-ended	quesXon	
	
CollecAon	of	
VerbaAm	
Regrouped	into	clusters	of	most	
frequently	associated	words	
Understanding		
by	comparing	
	
	
THEIR	OWN	WORDS	ON	LUXURY		
compared	across	country	
	
compared	between	categories	
	
1	 2	 3	
The	topic	models	or	themaAc	models	are	probabilisAc	staAsAcal	models	whose	purpose	is	to	idenAfy	the	major	themes	that	
structure	a	corpus	of	verbaAm.	Our	corpus	is	based	on	the	answers	to	this	open-ended	quesAon	:		
	Everything	that	comes	to	mind	when	you	hear	the	word	“luxury”	
TOPIC	MODELLING	ON	OPEN	END	VERBATIMS
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
Images	are	sent	by	respondents	to	illustrate	
their	answers	
	
Their	definiAon	of	luxury		
Images	are	tagged	through	vision	compuXng	
algorithms	
1
Data Science
All images tags are regrouped
into metatags creating semantic
clusters
2 3
Establishing	visual	and		
semanXc	cluster	to	understand	consumers	
values	&	imaginaries	
	
	
	
	
	
Which	symbols	associated	to	the	idea	of	luxury	?		
	Share	a	picture	that	illustrates	what	comes	to	mind	when	you	hear	the	word	“luxury”	
THEIR OWN IMAGES ON LUXURY
PICTURE	ANALYTICS	TO	EXPLORE	THE	EMOTIONAL	
DIMENSIONS	OF	LUXURY
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
Beyond	qual	&	quant	
What is luxury ?
Distinction	
Luxury is synonymous with
quality style,
unconventional cutting
edge innovations…
Man, USA, 35-44 yo
Differentiating. It
guarantees a certain
artisanal know how
Woman, Germany, 35-44 yo
Consuming luxury allows to
distinguish oneself
and is synonymous with
unconventional style and cutting
edge innovations.
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
Chanel - Dior – YSL - Thierry Mugler -
Givenchy - Nina Ricci - Hermès - Prada -
Gucci - Vuitton – Louboutin. Chaumet -
Audemar Piguet - Jaeger – Rolex -
Omega - Boucheron – Van Cleef &
Arpels  » Woman, UK, 45-64 yo
IN	THEIR	WORDS,	LUXURY	IS	
BRAND FIRST
#1
Iconic brands play a major role, they convey
an imagery that redefines the contours of
luxury. The profusion of brands quoted
underlines the multiplicity of identities,
signs and imageries referring to luxury
14%
YSL a logo a film a life a work
SUMMARY	
VERBATIM
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
Traveling and learning new cultures is good health
Man, UK, 45-64 yo
EXOTIC PLACES AND LIFESTYLE
INTENSE FEELINGS
HARMONY AND INNER PEACE
Look up to the sky and praise God for this beautiful
creation, meditate on inner peace and world harmony,
practice reconciliation Man, KSA, 35-44 yo
THE	IDEA	TO	“ESCAPE”	STANDS	OUT	
	
10%
6%
7%
Buying the latest gadgets like iPhone 7 Having fun every
weekend and travel every few months just for fun
Woman, ITALY, 35-44 yo
#
#
#
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
VISUAL,	EMOTIONAL	EXPLORATION		
What is luxury ? Their pictures
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
OCCASIONNAL
DIFFERENTIATION
EVERYDAY
EXCLUSIVE LIFESTYLE
SPECIAL EXPERIENCE
TO ESCAPE DAILY
ROUTINE
COMPARING	CULTURES	:	A	SURPRISE	FROM	GERMANY
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
0%	
10%	
20%	
30%	
40%	
50%	
60%	
70%	
80%	
USA	 ME	 EU	
COMPARING PICTURES ACROSS CULTURES
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
1# SPIRIT OF THE JOURNEY THEIR	IMAGES
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
2# INTENSE EARTH RECONNECTION - SENSATIONS THEIR	IMAGES
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
4# AQUATIC IMAGINARIES THEIR	IMAGES
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
Thank	You!	
	
	
	
Léa	Turquier	
Global	InnovaAon	AcAvaAon	Manager	
Lea.Turquier@Ipsos.com	
Benoit	Hubert	
Chief	data	science	officer	
Benoit.Hubert@Ipsos.com	
IPSOS	SOCIAL	INTELLIGENCE	ANALYTICS
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
Q	&	A	
Ray	Poynter	
NewMR	
	Léa	Turquier 	Benoit	Hubert	
Ipsos	Social	Intelligence	AnalyXcs
The	Beauty	from	the	bo/om	of	the	data	lake	
Léa	Turquier	and	Benoit	Hubert,	Ipsos	Social	Intelligence	AnalyAcs	
The Future of AI
& Automation
	
	
NewMR	2018	Sponsors	
CommunicaAon	
Silver	
Gold

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