1. / 376 25 449
Public Cloud Services S.A.E |PCS|
Your IT is our concern

2. Our vision is to become the recognized leader by our customers in providing IT
services and products in Egypt.
PCS’S VISION
Providing innovative IT solutions to satisfy clients and bridging the gap between IT
& business through a set of services and products which help IT departments to
deliver most valuable, cost effective and best performance services to their
organization.
PCS’S MISSION
At PCS, we are committed to a set of
core company values that guide our
decisions as well as our long-term
strategies. Our commitment to the
success of every client we serve
depends on these foundational values:
 Client Value Creation.
 Honesty and Integrity.
 Continuity & Perseverance.
 Alignment of technology with
business needs.
PCS’S VALUES
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3. PAGE 1
PCS seeks to maximize your realized
return on investment, while
minimizing the impact on your
business. Additionally, we strive to
provide a rather complete care that is
often overlooked by our competitors.
We try to meet the ever changing
needs of our clients, plus adopt an
innovative approach to solving IT
problems.
PCS’s Professional Services
Division is equipped to handle all
your consulting requirements.
Our consultants will work with you
to ensure that your information
technology is being effectively
utilized and fulfilling all the needs
of your business. Our consultants
can assist you with IT analysis,
review IT infrastructure, & services
desk turnkey deployment.
PCS offers a comprehensive
spectrum of IT Solutions in
Outsourcing Services, Supporting
Services, Hardware, Software and
Infrastructure Solutions.OUR STRATEGIC
PARTNERS
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PCS is your One-Call Source for providing
Outsourcing Services, Hardware, Software &
Support/Maintenance Services for SMEs
(Small & mid-sized enterprises) &
MNCs (Multinational Corporations) through our
professional team.
We personalize the IT experience for your
organization with solutions tailored for the
issues your business is facing.

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PCS’S DIVISIONS
HARDWARE
Hardware
Maintenance
Division
IT Outsourcing
Services
Payroll Outsourcing
Services.

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HARDWARE
Focuses IT solutions to start, maintain and/or upgrade IT
services. Deploying modern IT technologies is no longer a
matter of selling IT equipment,
It contains also all needed IT operational services and even IT
Hosting. Cloud Computing is framework that contains all
customers varying needs to operate their environments.
Hardware division’smission is to provide complete
services for public clouds including hosting, operations,
management, back-up, and disaster recovery and even providing
complete private cloud for our clients.
In order to reach the above goal Hardware division will use all
needed technologies as soon they are matured enough, secured
enough and provide value of TCO and ROI to our customers.
To reach the intended Hardware division’s goal we utilize the
following products:
 Client products Desktop
 Enterprise Products
 Servers
 Storage
 Software Products
 Peripherals

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 Client products
Desktop- Notebooks – Thin clients. Depending on business needs we can provide
the suitable client solution ranging from Desktops to thin clients and Notebooks.
 Enterprise Products
As a vital and performance affecting parameter in a cloud building solution,
Enterprise items are selected to meet a cost effective and yet best performance
scalable solution.
 Servers
Ranging from stand-alone
Uniprocessors to blade with multiple
Processor Servers.
 Storage
All needed connectivity and scalability for
Future growth as per business plan are
Considered when designing storage solution.
 Software Products
Applications which provide direct functions to business are sized to accommodate
the above resources for profitable business.
 Peripherals
For managing the availability of system components and for profitable personal &
group business and return of investment of systems which may be in warranty or
in post warranty period lead us to partner with spare parts and peripherals
providers, so we can supply our client with RAMs, HDs, USB devices, printer
cartridges, printer spare parts, whole printers, etc.

7. PCS’s Hardware Maintenance Division,not
about replacing the defected parts only, our professional
engineers through our preventive maintenance will guarantee
your hardware always in a good manner.
PAGE 6
Hardware
Maintenance
Division
PCS hardware maintenance services increase operational,
efficiency, and Improve IT availability by enabling you to:
 Proactive and preventive problem resolution will reduce the
chance of later service disruption.
 Manage your IT budget with predictable, controllable, cost
with various fixed cost pricing options, PCS enables easy
budgeting for current and future needs Since hard – to –
control variable cost are replaced by fixed costs.
 Eliminate the cost and headache of multiple services providers,
with PCS’s Multi-vendor capabilities, you can reduce the
number of services providers you need to support.
 Our fixed, resident,
And dedicated engineers at your company
Will help you to reach the highest level of
Support you are searching for as we will be
A part of your business.
 Re-focus on your core business and
Managing more strategic initiatives while receiving the best IT
support services available.

8. PCS seeks to maximize your realized return on investment,
while minimizing the impact on your business. Additionally, we
strive to provide a rather complete care that is often overlooked
by our competitors. We try to meet the ever changing needs of
our clients, plus adopt an innovative approach to solving IT
problems.
WE FACILITATE THE COMPLICATED
YOUR IT , OUR CONCERN
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Outsourcing Division focuses on helping you keep your business running
on day-to-day basis. Our Outsourcing Division's proactive focus ensures that
our technicians test and evaluate updates, patches, and threats before we
install them in your environment to maximize your company's uptime and the
life of your IT components.
IT Outsourcing
Services
PCS Team helps your business with typical day-to-day and uncommon
technology issues alike. We keep our teams up-to-date with the latest
information the technology industry has available. This ensures that our
solutions tailor technology around your needs rather than tailoring your needs
to technology. PCS's approach, coupled with our dedication to personal &
interactively service, has been directly responsible for the positive impact
made on our clients;
Businesses around Egypt rely on PCS's technical expertise
And our dedication to personal service to appeal the issues
They face. When you call upon PCS, You can be 100% confident
That your issues will be treated as our own and addressed in
A professional, timely and effective manner.
PCS’s Outsourcing Division keeps your businesses IT operations running
day-to-day. PCS is an Egyptian based company with Egyptian staff members,
they are dedicated to personalize the IT experience for each of our client. We
work with clients to ensure they understand the benefits as well as the
potential drawbacks of outsourcing their IT services. Our client focus and
customized approach allow us to tailor our approach to supplement your
existing IT resources or assume the role of your IT department.
PCS understands that the Service Desk functions are not just about people
logging incidents. Our Service Desk is the perfect integration of people, and
standards to enable speedy and satisfactory incident resolution and improve
the productivity of the end user.
We can outsource different IT Job Posts starting from helpdesk staff till IT
Project management.
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Managed Services can be generically defined as running a service for a
customer by a vendor on the agreed outcome measured as Service Level
Agreements (SLAs) and Key Performance Indicators (KPIs) for a fixed price.
Certain components of managed service (typically in the application
development scenario) could be variable in nature and price.
WHAT ARE MANAGED
SERVICES?
PCS’s Managed IT Services tailor to your organization helping you
maximize your IT return on investment (ROI).
Help Desk Services for quick troubleshooting of your issues, our Help Desk is
certified with the latest technologies & certificates, also we are outsourcing
IT Technical engineer in a project basis.

10. https://www.facebook.com/zekryat.6/photos/a.610974358931065.1073741828.610964058932095/1036849076343589/?type=1&theater
No matter the line of business you are
in, with increasingly demanding and
global marketplaces, you will need
effective business management and IT
systems to help you to remain
competitive and profitable. PCS can
assist you.
We provide hardware, software, and
outsourcing Services of the highest
quality, by offering a wide array of
Information Technology Management,
including technology consulting, IT
outsourcing and IT support services.
At PCS, we personalize our IT
management services for each
organization and take the time to
understand your organization to
provide custom tailored solutions that
meet your specific needs.
Data outsourcing companies are often
used to reduce costs and maximize
return on investment.
PCS is an IT outsourcing company or
also called Managed IT Services
Company offering a variety of services
to meet the needs of each client.
Our outsourcing services include
managed IT services – G2, IT
support solutions through our Help
Desk, Outsourcing Staffing G1.
We provide a full range of Service
Desk including the following:
 On-Site Helpdesk. Incident
Management.
 Problem Management.
 Configuration & Inventory
Management.
 IT Assets Management.
Using some recommended
programs & tools is what sets us
apart from other IT consulting
companies. Our edge is our
personalized service and tailored
solutions.
Our Outsourcing consultants will
work closely with you to create a
plan to ensure your network scales
with the growth of your
organization. Please contact us to
speak with an IT sales consultant to
discover how PCS can help your
organization.
Information Technology Management
Services
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11. WHY USE OUTSOURCING
SERVICES
 No initial setup fees.
 Minimal down payment for short term projects.
 Service is available 24/7, 365 days a year.
 Make better use of your secretary or staff’s time.
 No employment issues.
 No expensive agency/temp fees.
 Competitive rates with potential savings up to 60%.
Why PCS Outsourcing Services in specific?
Young, challenger, promising, innovative, new and successful
companies choose us because of our relentless ability to cope &
adapt. WORLD-CLASS QUALITY Guaranteed minimum 99.5% accuracy.
SECURITY and CONFIDENTIALITY: facilities, policies and network
infrastructure adhere to the strict international standards. COST-
EFFECTIVE and COST- EFFICIENT: competitive rates, outstanding
results. FLEXIBLE: adapts and adjusts to clients’ need. Wide,
Integrated, Secure, & Experienced.
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12. PCS is the right outsourcing partner for routine IT
tasks, because PCS professionals will help you to ensure
sustained IT operation, delivering the following
benefits:
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In-house
headcount
reduction.
Backup engineer
during the
vacation of
outsourced
engineer.
PCS AND
OUTSOURCING
A technology
edge over
competitors.
Reduced cost of
searching for,
selecting and
adapting staff with
required skills.
Reduced risks of
recruiting and
retaining staff.
Optimized workload of
skilled in-house staff
and the possibility of
selecting a professional
with the required skill
set for the required
engagement format.
Guaranteed high
quality of service
in any region In
Egypt.
Accelerated
development and
time-to- market
cycle.
 End-user support
(Help Desk, Service
Desk, support &
Backup Engineer).
What expertise is available for you?
 Windows System
administrators.
 Database and business
applications administrators.
 Contact center operators
& Call Dispatcher.
 Information security
staff.

13. Payroll Outsourcing
Services.
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Payroll systems make payroll fast and easy.
 Pay your employees easily.
 Take care of taxes on time Keep yourself organized.
 Manage employee benefits
The key to efficiently running a business is to make sure that
your employees are well compensated, receiving their salaries
on time. No matter what the size of your business is.
Outsourcing your payroll can provide your business with a
number of important benefits:
 Save time
- Processing payroll
- Cutting and distributing paychecks
- Calculating and paying withholding and employment
taxes.
 Save Money
- The resources allocated to maintain the payroll
paperwork.
- Tracking and filing of payroll documents.
 Avoid Penalties.
- Payroll provider calculates payroll taxes.
- Monthly or quarterly employment tax reports are
managed by the payroll service.


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We are proud to have been associated with

15. PUBLIC CLOUD SERVICES S.A.E |PCS|
Tel. /Fax: (+202) 333 82537 / 376 25 449
Mobile: 011 20 5555 34
Admin@pcs-egypt.com
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www.pcs-egypt.com
4th floor, Building # 17, Abdelmoniem Ryad, El
Batal A. Aziz Cairo – Egypt
CONTACT US