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More information from http://www.researchandmarkets.com/reports/835695/
Supervision in the Hospitality Industry: Leading Human Resources,
Study Guide, 6th Edition
Description: This human resources book practical, concrete, and results oriented is a down-to-earth guide to
applying the concepts, theories, and principles of human resources leadership and experience to
the hard realities of the hospitality industry.
Human resources are led, not managed. Supervision in the Hospitality Industry: Leading Human
Resources, Sixth Edition is about leading the people who cook, serve, tend bar, check guests in and
out, carry bags, clean rooms, mop floors—the people on whom success or failure of every
hospitality enterprise depends. It is a book about first-line supervision, written especially for the
beginning leader, newly promoted supervisor, or anyone planning a career in the hospitality field.
Even experienced managers will find if full of useful ideas and insights. Revised and updated to
include increased coverage of contemporary diversity initiatives, with information on recruitment
and retention, and additional profiles of individuals and companies, Supervision in the Hospitality
Industry provides a basic understanding of a leader's role and responsibilities applied to the
hospitality industry.
About the Author
John R. Walker, DBA, CHA, FMP is Fulbright Senior Specialist and McKibbon Professor of Hotel and
Restaurant Management at the School of Hotel and Restaurant Management at the University of
South Florida. The late Jack E. Miller collaborated on several books in hospitality management,
including Menu: Pricing & Strategy, and Food and Beverage Cost Control, Second Edition, both from
Wiley.
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