Kenya - Telecoms, Mobile, Broadband and Forecasts

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Kenya's telecommunications and broadband market is undergoing a revolution following the arrival of three fibre optic international submarine cables in Kenya in 2009 and 2010 (Seacom, TEAMS and EASSy), ending its dependency on limited and expensive satellite bandwidth. Bandwidth prices had already fallen significantly following the liberalisation of international gateway and national backbone network provision in 2005, but they have now fallen by 90%, enabling cheaper tariffs for telephone calls and broadband Internet services. However, Internet service providers (ISPs) have only reluctantly passed on the cost savings to end customers, which has prompted the industry regulator to consider price caps.Besides tariff regulation, other regulatory issues on the agenda in 2010 include interconnection, number portability and universal service.A simplified and converged licensing regime introduced in 2008 has lowered the barriers to market entry and increased competition by allowing operators to offer any kind of service in a technology ' and service-neutral regulatory framework. Companies that started out as ISPs ' such as AccessKenya, Kenya Data Networks (KDN) and Wananchi ' are transforming themselves into second-tier telecom companies by rolling out national and metropolitan fibre backbones and wireless-broadband access networks, offering converged voice, data and video/entertainment services. Several fibre infrastructure sharing agreements have been forged. At least six major deployments of WiMAX technology are underway and 3G mobile broadband services with up to 7.2Mb/s have been launched. Advanced services such as IPTV/triple-play, e-commerce, e-learning and e-government are now rapidly evolving.The country's incumbent fixed-line telco, Telkom Kenya, is revamping its infrastructure and services under the Orange brand with fresh capital from its new majority shareholder, France Telecom. It has also re-entered the mobile market and has embarked on a strategy to transform itself into a true broadband connectivity provider.A price war has characterised Kenya's mobile communications market in 2008 and 2009, following the market entry of the third and fourth network, Econet Wireless Kenya (EWK, in which India's Essar acquired a stake), and Telkom Kenya under the Orange brand. Subscriber growth is now forecast to slow over the coming years, and rapidly falling ARPU levels have driven one of the incumbents, Zain, deeper into negative earnings, leaving only the market leader, Safaricom, with a net profit, although reduced.The operators are developing new revenue streams from 3G broadband and mobile banking services. The first LTE trials are planned for 2010. With market penetration rates in Kenya's broadband and traditional banking sector still extremely low, the mobile networks have an opportunity to relive the phenomenal growth rates seen in the voice sector in recent years.This report contains an overview of Kenya's mobile, fixed-line, Internet and broadband market, profiles of the major players in all market sectors, relevant statistics, analysis, and mobile subscriber forecasts for 2012 and 2015.Market highlights:Forecasts for Kenya's mobile market to 2012 and 2015;Decreasing ARPU under intense competition between four mobile networks;Growing new revenue streams from mobile broadband and m-banking services;Arrival of international fibre bandwidth in 2009 and 2010 is revolutionising the market;Competing national fibre backbones to enable converged voice, data and video services and lower prices;Profiles of major players in all market sectors;The rebirth of Telkom Kenya under the Orange brand;The emergence of new second-tier telcos;Fibre infrastructure sharing agreements;LTE trials planned in 2010.Estimated market penetration rates in Kenya's telecoms sector ' end 2010Market | Penetration rate | Mobile | 60% | Fixed | 0.7% | Internet | 15% | Data in this report is the latest available at the time of preparation and may not be for the

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Kenya - Telecoms, Mobile, Broadband and Forecasts

  1. 1. Find Industry reports, Company profilesReportLinker and Market Statistics >> Get this Report Now by email!Kenya - Telecoms, Mobile, Broadband and ForecastsPublished on May 2010 Report SummaryKenyas telecommunications and broadband market is undergoing a revolution following the arrival of three fibre optic internationalsubmarine cables in Kenya in 2009 and 2010 (Seacom, TEAMS and EASSy), ending its dependency on limited and expensivesatellite bandwidth. Bandwidth prices had already fallen significantly following the liberalisation of international gateway and nationalbackbone network provision in 2005, but they have now fallen by 90%, enabling cheaper tariffs for telephone calls and broadbandInternet services. However, Internet service providers (ISPs) have only reluctantly passed on the cost savings to end customers,which has prompted the industry regulator to consider price caps.Besides tariff regulation, other regulatory issues on the agenda in 2010 include interconnection, number portability and universalservice.A simplified and converged licensing regime introduced in 2008 has lowered the barriers to market entry and increased competitionby allowing operators to offer any kind of service in a technology and service-neutral regulatory framework. Companies that startedout as ISPs such as AccessKenya, Kenya Data Networks (KDN) and Wananchi are transforming themselves into second-tiertelecom companies by rolling out national and metropolitan fibre backbones and wireless-broadband access networks, offeringconverged voice, data and video/entertainment services. Several fibre infrastructure sharing agreements have been forged. At leastsix major deployments of WiMAX technology are underway and 3G mobile broadband services with up to 7.2Mb/s have beenlaunched. Advanced services such as IPTV/triple-play, e-commerce, e-learning and e-government are now rapidly evolving.The countrys incumbent fixed-line telco, Telkom Kenya, is revamping its infrastructure and services under the Orange brand withfresh capital from its new majority shareholder, France Telecom. It has also re-entered the mobile market and has embarked on astrategy to transform itself into a true broadband connectivity provider.A price war has characterised Kenyas mobile communications market in 2008 and 2009, following the market entry of the third andfourth network, Econet Wireless Kenya (EWK, in which Indias Essar acquired a stake), and Telkom Kenya under the Orange brand.Subscriber growth is now forecast to slow over the coming years, and rapidly falling ARPU levels have driven one of the incumbents,Zain, deeper into negative earnings, leaving only the market leader, Safaricom, with a net profit, although reduced.The operators are developing new revenue streams from 3G broadband and mobile banking services. The first LTE trials are plannedfor 2010. With market penetration rates in Kenyas broadband and traditional banking sector still extremely low, the mobile networkshave an opportunity to relive the phenomenal growth rates seen in the voice sector in recent years.This report contains an overview of Kenyas mobile, fixed-line, Internet and broadband market, profiles of the major players in allmarket sectors, relevant statistics, analysis, and mobile subscriber forecasts for 2012 and 2015.Market highlights:Forecasts for Kenyas mobile market to 2012 and 2015;Decreasing ARPU under intense competition between four mobile networks;Growing new revenue streams from mobile broadband and m-banking services;Arrival of international fibre bandwidth in 2009 and 2010 is revolutionising the market;Competing national fibre backbones to enable converged voice, data and video services and lower prices;Profiles of major players in all market sectors;The rebirth of Telkom Kenya under the Orange brand;The emergence of new second-tier telcos;Fibre infrastructure sharing agreements;LTE trials planned in 2010.Estimated market penetration rates in Kenyas telecoms sector end 2010Market | Penetration rate |Mobile | 60% |Kenya - Telecoms, Mobile, Broadband and Forecasts Page 1/7
  2. 2. Find Industry reports, Company profilesReportLinker and Market StatisticsFixed | 0.7% |Internet | 15% |Data in this report is the latest available at the time of preparation and may not be for the current year. Table of Content1. Key Statistics2. Telecommunications Market2.1 Overview of Kenyas telecom market2.2 Telecom sector liberalisation in Kenya2.2.1 Regional telecom licences2.2.2 Second national operator (SNO) licensing2.2.3 International gateway licences2.2.4 Voice over Internet Protocol (VoIP) telephony2.2.5 Converged licensing regime since 20082.2.6 BPO subsidies3. Regulatory Environment3.1 Kenya Communications Act 19983.2 Regulatory authority3.2.1 Communications Commission of Kenya (CCK)3.3 Revised Telecommunications Market Structure 20043.4 Kenya Communications Amendment Act 20093.5 Universal Service Fund (USF)3.6 Tariff regulation3.7 Interconnection3.8 Number portability3.9 Foreign ownership4. Fixed Network Operators4.1 Telkom Kenya Ltd (Orange Kenya)4.1.1 Fixed-line statistics4.1.2 Wireless Local Loop (WLL)4.1.3 Tariffs4.1.4 ARPU4.1.5 Privatisation4.2 Fixed-wireless operators4.3 Kenya Data Networks (KDN)4.4 Jamii Telecom4.5 AccessKenya5. Telecommunications Infrastructure5.1 National fibre backbone infrastructure5.1.1 Telkom Kenya5.1.2 KDN5.1.3 Kenya Power and Lighting Company (KPLC)5.1.4 Kenya Pipeline Corporation (KPC)5.1.5 Fibre infrastructure sharingKenya - Telecoms, Mobile, Broadband and Forecasts Page 2/7
  3. 3. Find Industry reports, Company profilesReportLinker and Market Statistics5.2 International infrastructure5.2.1 Satellite5.2.2 Terrestrial fibre5.2.3 Submarine fibre6. Internet Market6.1 Overview6.1.1 Internet statistics6.2 Limited availability of PCs6.3 Public Internet access locations6.3.1 Digital Villages6.4 Internet backbone infrastructure6.4.1 Telkom Kenya, JamboNet6.4.2 Additional international data carrier licences6.4.3 Public data network operators (PDNO)6.4.4 Unified licensing regime since 20086.4.5 National fibre backbone networks6.4.6 International fibre6.5 Internet exchange points (IXP)6.6 Kenya Network Information Centre (KENIC)6.7 ISP market6.7.1 AccessKenya6.7.2 Wananchi Online6.7.3 UUNet Kenya6.7.4 Swift Global6.7.5 InterConnect, Internet Solutions Kenya6.7.6 Orange Kenya (Telkom)7. Broadband Market7.1 Overview7.2 ADSL7.2.1 ADSL27.3 Wireless broadband7.3.1 WiFi7.3.2 WiMAX7.3.3 Mobile data services7.4 Broadband via satellite7.5 Leased lines8. Convergence and Digital Media8.1 Voice over Internet Protocol (VoIP) telephony8.1.1 New VoIP guidelines 20058.1.2 VoIP licences8.2 IPTV, triple-play8.3 Internet TV8.4 Digital TV8.5 E-learning8.5.1 National research and education network (NREN)8.6 E-commerce8.7 E-government9. Mobile Communications9.1 Overview of Kenyas mobile market9.1.1 Mobile statisticsKenya - Telecoms, Mobile, Broadband and Forecasts Page 3/7
  4. 4. Find Industry reports, Company profilesReportLinker and Market Statistics9.2 Regulatory issues9.2.1 Interconnection9.2.2 International gateways9.2.3 Mobile Number Portability (MNP)9.2.4 Quality of Service (QoS) control9.2.5 Registration of subscriber details9.2.6 Taxes9.2.7 Tariff regulation9.3 Major mobile operators9.3.1 Safaricom Ltd9.3.2 Zain Kenya (formerly Celtel, KenCell)9.3.3 Essar Telecom Kenya (Yu, formerly Econet)9.3.4 Orange Kenya (Telkom Kenya)9.4 Mobile voice services9.4.1 Prepaid cards9.4.2 Special regional tariffs9.4.3 International roaming9.4.4 VoIP9.4.5 Flashback9.4.6 GSM community phones9.4.7 Price war 2008, 20099.4.8 Low-cost handsets9.4.9 Satellite mobile9.5 Mobile data services9.5.1 Short Message Service (SMS)9.5.2 Multimedia Messaging (MMS)9.5.3 GPRS and EDGE9.5.4 BlackBerry9.6 3G9.7 Long-term Evolution (LTE)9.8 M-payment, m-banking9.8.1 M-Pesa (Safaricom)9.8.2 ZAP (Zain)9.8.3 yuCash (Essar)9.8.4 Orange Money9.8.5 Other services9.9 Mobile TV9.10 Forecasts9.10.1 Forecast mobile subscribers 2012; 201510. Glossary of AbbreviationsTable 1 Country statistics Kenya 2010Table 2 Fixed-line statistics 2010Table 3 Internet provider statistics 2010Table 4 Internet user statistics 2010Table 5 Mobile statistics 2010Table 6 National telecommunications authorityTable 7 Fixed lines in service and annual change 1995 - 2011Table 8 Internet users and penetration rate 1996 - 2011Table 9 KIXP traffic 2004 - 2008Table 10 AccessKenya corporate leased-line customers 2006 - 2009Kenya - Telecoms, Mobile, Broadband and Forecasts Page 4/7
  5. 5. Find Industry reports, Company profilesReportLinker and Market StatisticsTable 11 Mobile subscribers and penetration rate 1996 - 2011Table 12 Estimated mobile subscribers by operator, technology and annual change 2009Table 13 Safaricom ARPU 2007 - 2009Table 14 Zain Kenya ARPU 2006 - 2009Table 15 Zain Kenya GPRS/EDGE pricing 2009Table 16 Forecast mobile subscribers 2012; 2015Exhibit 1 The CCK coup of 2005Exhibit 2 Emergency rescue scheme for Lake VictoriaExhibit 3 Texting elephantsExhibit 4 Job offers by SMSKenya - Telecoms, Mobile, Broadband and Forecasts Page 5/7
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