Synopsis:
This report is based on Kable's detailed, bottom-up research and analysis of the UK public sector's spend on ICT and our five-year forecasts at a product and sector level.
Summary:
This report contains a product-by-product market size and forecast for spend on services, including hardware maintenance, software maintenance, custom software, IT outsourcing, managed communications, IT consultancy, training, and systems integration within UK healthcare
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Education ict spending in the uk to 201617 services market
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Synopsis
This report is based on Kable's detailed, bottom-up research and analysis of the UK public sector's
spend on ICT and our five-year forecasts at a product and sector level.
Summary
This report contains a product-by-product market size and forecast for spend on services, including
hardware maintenance, software maintenance, custom software, IT outsourcing, managed
communications, IT consultancy, training, and systems integration within UK education.
Scope
The scope of services markets covered is as follows:
Hardware maintenance
- Also includes support but first-line helpdesk for end users is only included here if dedicated
exclusively to specific hardware.
Software maintenance
- Includes upgrades, patches and support but first-line helpdesk for end users is only included here
if dedicated exclusively to specific software.
Custom software
- Includes software development and tweaks/templates for off-the-shelf applications. Investment
in open source software is included here.
IT outsourcing
- A significant category that covers all outsourced provision of IT including desktop, hosting, and
data centres and helpdesk.
Managed communications
- This includes managed voice, data and mobile communications services attached to an SLA that
requires the management and hosting of the majority of the service stack by an external provider.
Simple calls and lines services are excluded.
2. IT consultancy
- This category includes all professional services to ICT managers that are not covered by other
services category. It also includes contract or temporary staff whom either the customer or the
supplier prefer to identify as consultants.
Training
- This applies to the training of ICT staff in ICT technologies and the training of non-technical staff
in ICT applications, rather than the training of ICT staff in non-technical skills.
Systems integration
- Contracted IT projects or programmes relates specifically to the deployment, configuration and
roll out of one or more applications and associated infrastructure within an enterprise.
Reasons To Buy
We've assessed the impact of austerity and the coalition government's diminished appetite for
reform, and mapped out the implications of structural and political change. We've assessed the
impact of a weak recovery and a double-dip recession to reforecast ICT spend to 2017. A team of
eleven analysts have calculated the ICT spend for every organization in this report's scope and
aggregated this to provide an invaluable guide to the market.
Key Highlights
CAGR for services market in education sector is 0.78%
1 Introduction
1.1 What is this Report About?
1.1.1 Definitions
2 United Kingdom Education ICT Market Overview
2.1 Overall Education ICT Market Spend Value
2.2 Education ICT Spend on Services Market by Category
2.2.1 Hardware maintenance
2.2.2 Software maintenance
2.2.3 Custom software
2.2.4 IT outsourcing
2.2.5 Managed comms
2.2.6 IT consultancy
2.2.7 Training
