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Local Search Market – India 
June 2011
Executive Summary
               Online local search involves the use of localized portals that allow users to search for 
                geographically‐constrained results from a database of local listings
  Market       Offline local search market include players who provide information through directories or over 
                the phone
               Drivers – Online: Proliferation of Internet, Increasing use of mobile internet

                regional languages

                                                              LE  
               Drivers – Offline: Phone‐based local search to dominate, Offline local searches can be done in 




                                  P
               Common Drivers: Profitable for small and local business owners
 Drivers &     Challenges – Online: Search engines acting as default sites for local information search, lack of 
Challenges
                                 M
                awareness and language barriers, building database around local content


                                A
               Challenges – Offline: Lower acceptance in present corporate culture, global drive towards 


                              S
                paperless environment

               Increase in PE/VC investments
               Local web directories moving towards mobile platform
  Trends       Providing additional services to the users
               Players are entering into joint venture agreements
               Mobile service providers are entering the domain

                     Print Directory         Phone/Voice Search (Call              Web Search          Mobile Search
                                                 Center based)
Competition
                   Includes Company A           Includes Company B              Includes Company C   Includes Company D



                                        LOCAL SEARCH MARKET IN INDIA 2011.PPT                                             2
•Market Overview
  ‐ Online
  ‐ Offline
•Business Model
•Drivers & Challenges
•Trends
•Competition
•Key Developments


        LOCAL SEARCH MARKET IN INDIA 2011.PPT   3
Local search market is expected to grow rapidly as the 
 service is becoming increasingly popular
 Market ‐ Overview                                                     Search Engine Marketing Revenue 
 • Online local search involves the use of localized                    INR bn
   portals that allow users to search for geographically‐              30                                          e
   constrained results from a database of local listings                                             +g%



                                            
 • Major players have multi‐channel access including                   20




                                        LE
   phone, web, mobile portals
                                                                       10



                  P
 • Local search engines provide information on a wide                                       d
   range of topics ranging from company addresses to                    0




              S AM
   food joints, hospitals, movie theatres etc.
 • Advertising is the main source of revenue generation
 India Search Market Overview
                                                                                       20--



                                                                       Total Web Searches in India
                                                                                                                 20--e




                                                                         This provides                          Type 1
          Searches (mn)                   a                             ample scope for                         Type 2
                                                                        the online local 
   Unique Searchers ‘000                  b                            search enterprises
                                                                                                Y%
  Searches Per Searcher                   c


                                                                                                           Z%



Source:

                                               LOCAL SEARCH MARKET IN INDIA 2011.PPT                                     4
Offline local search is becoming common among consumers

 Market Overview
                                                                               Market Structure

    •Offline local search primarily includes print                                                 It dominates the local 
                                                                                                    directories segment
      directory and phone based searches
    •In FY20‐‐, around x mn copies of yellow pages                                            i%
                                                                                                          Company Z
      were sold across India                                                  h%
                                                                                                          Others
    •Chief source of revenue is advertisement fees paid 
      by the business entities



                                                                  E  
 •Offline local search market include players who provide information through directories or over phone

                                                                 L
                                       P
 •Local directories provide information about various topics ranging from industries to movies to 
  restaurants




                                   S AM
 •Most of the offline local search players are present in the online categories as well
 •Of late, phone based local searching is gaining tremendous popularity among the urban population



Source:

                                           LOCAL SEARCH MARKET IN INDIA 2011.PPT                                             5
Drivers – Summary 


       Offline Market                                                       Online Market 
                                    Common Drivers
           Drivers                                                             Drivers



• Phone‐based local 
  search to dominate                                                • Proliferation of 
                                                                      Internet
                             • Profitable for small 
                               and local business 
                               owners
• Offline local searches 
  can be done in                                                    • Increasing use of 
  regional languages                                                  mobile internet




                            LOCAL SEARCH MARKET IN INDIA 2011.PPT                            6
Challenges – Summary 


          Offline Market Challenges                                            Online Market Challenges 



                                                                    • Search engines 
• Lower acceptance in                                                 acting as default 
  present corporate                                                   sites for local 
  culture                                                             information search

                                                                    • Lack of awareness 
                                                                      and language 
• Global drive towards                                                barriers 
  paperless 
  environment                                                       • Building database 
                                                                      around local content




                                      LOCAL SEARCH MARKET IN INDIA 2011.PPT                                7
Trends – Summary 


                                           Increase in PE/VC investments




                                                                                            Local web directories moving 
 Mobile service providers are 
                                                                                              towards mobile platform
   entering the domain

                                                        Trends 




        Players are entering into joint                                            Providing additional services to 
            venture agreements                                                                the users




                                           LOCAL SEARCH MARKET IN INDIA 2011.PPT                                            8
Major Players – Summary 
                                                                    SAMPLE 
                                        Phone/Voice Search 
            Brands    Print Directory                                    Web Search         Mobile Search
                                         (Call Center based)

      Company A              ‐                    ab                            Website 1         cc

      Company B              ‐                     ‐                        Website 2             cd

                        Product 1, 
          Company C     Product 2
                                                  ac                        Website 3            ce


      Company D         Product 3                 ad                        Website 4                 cf

          Company E     Product 4                  ‐

          Company F          ‐                     ‐                        Website 5            cg

      Company G              ‐                     ‐                            Website 6        ch

      Company H         Product 5                  ‐                        Website 7            ci

          Company I     Product 6                  ‐                        Website 8            cj



Source:

                                        LOCAL SEARCH MARKET IN INDIA 2011.PPT                               9
Online Traffic Statistics
                                                               SAMPLE 
                                                              Estimated daily    Estimated daily 
                   Traffic Rank 
          Brands                    Traffic Rank (India)     unique pageviews      time on site 
                     (Global)
                                                                 per user*         (minutes) *
Company A              AZ                    AY                      AX               AW
                                                                                                      Company C 
Company B               AV                   AU                      AT                AS              leads the 
                                                                                                    market in terms 
Company C              AR                    AQ                      AP                AO            of traffic rank 
                                                                                                    with Company 
Company D              AN                    AM                       AL               AK             B coming in 
                                                                                                         second
Company E               AJ                    AI                     AH                AG

Company F               AF                   AE                      AD                AC

Company G               AB                   AA                      BA                BC

Company H               BD                   BE                       BF               BG             Company B 
                                                                                                    leads in terms 
Company I               BH                    BI                      BJ               BK               of the 
                                                                                                    maximum time 
Company j               BL                   BM                      BN                BO           spent by users 
Company K               BP                   BQ                      BR                BS
                                                                                                    The Traffic Rank is 
Company L               BT                   BU                      BV                BW           calculated using a 
                                                                                                     combination of 
Company M               BX                  N.A.                      BZ              N.A.            average daily 
                                                                                                       visitors and 
Company N               BY                  N.A.                     CY               N.A.           pageviews over 
                                                                                                    the past 3 months
Source:

                                   LOCAL SEARCH MARKET IN INDIA 2011.PPT                                             10
Thank you for the attention
The Local Search Market – India report is part of Research on India’s Entertainment & Media 
Industry series. 
For more detailed information or customized research requirements please contact:
Gaurav Kumar
Phone:         +91 33 4064 6214
E‐Mail:        gaurav.kumar@netscribes.com
Research on India is a product of Netscribes (India) Pvt. Ltd. Research on India is dedicated to disseminating information and providing quick 
insights on “hot” industries in India and other emerging markets. Track our new releases and major updates in these industries on




About Netscribes
Netscribes is a knowledge‐consulting and solutions firm with clientele across the globe. The company’s expertise spans areas of investment & 
business research, business & corporate intelligence, content‐management services, and knowledge‐software services. At its core lies a true 
value proposition that draws upon a vast knowledge base. Netscribes is a one‐stop shop designed to fulfil clients’ profitability and growth 
objectives.


Disclaimer: This report is published for general information only. Although high standards have been used the preparation, Research on India, 
Netscribes (India) Pvt. Ltd. or “Netscribes” is not responsible for any loss or damage arising from use of this document. This document is the 
sole property of Netscribes (India) Pvt. Ltd. and prior permission is required for guidelines on reproduction.

                                                     LOCAL SEARCH MARKET IN INDIA 2011.PPT                                                   11

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Market Research Report : Local Search Market in India 2011

  • 2. Executive Summary  Online local search involves the use of localized portals that allow users to search for  geographically‐constrained results from a database of local listings Market  Offline local search market include players who provide information through directories or over  the phone  Drivers – Online: Proliferation of Internet, Increasing use of mobile internet regional languages LE    Drivers – Offline: Phone‐based local search to dominate, Offline local searches can be done in  P  Common Drivers: Profitable for small and local business owners Drivers &   Challenges – Online: Search engines acting as default sites for local information search, lack of  Challenges M awareness and language barriers, building database around local content A  Challenges – Offline: Lower acceptance in present corporate culture, global drive towards  S paperless environment  Increase in PE/VC investments  Local web directories moving towards mobile platform Trends  Providing additional services to the users  Players are entering into joint venture agreements  Mobile service providers are entering the domain Print Directory Phone/Voice Search (Call  Web Search Mobile Search Center based) Competition Includes Company A Includes Company B Includes Company C Includes Company D LOCAL SEARCH MARKET IN INDIA 2011.PPT 2
  • 3. •Market Overview ‐ Online ‐ Offline •Business Model •Drivers & Challenges •Trends •Competition •Key Developments LOCAL SEARCH MARKET IN INDIA 2011.PPT 3
  • 4. Local search market is expected to grow rapidly as the  service is becoming increasingly popular Market ‐ Overview Search Engine Marketing Revenue  • Online local search involves the use of localized  INR bn portals that allow users to search for geographically‐ 30 e constrained results from a database of local listings +g%   • Major players have multi‐channel access including  20 LE phone, web, mobile portals 10 P • Local search engines provide information on a wide  d range of topics ranging from company addresses to  0 S AM food joints, hospitals, movie theatres etc. • Advertising is the main source of revenue generation India Search Market Overview 20-- Total Web Searches in India 20--e This provides  Type 1 Searches (mn)  a ample scope for  Type 2 the online local  Unique Searchers ‘000 b search enterprises Y% Searches Per Searcher c Z% Source: LOCAL SEARCH MARKET IN INDIA 2011.PPT 4
  • 5. Offline local search is becoming common among consumers Market Overview Market Structure •Offline local search primarily includes print  It dominates the local  directories segment directory and phone based searches •In FY20‐‐, around x mn copies of yellow pages  i% Company Z were sold across India  h% Others •Chief source of revenue is advertisement fees paid  by the business entities E   •Offline local search market include players who provide information through directories or over phone L P •Local directories provide information about various topics ranging from industries to movies to  restaurants S AM •Most of the offline local search players are present in the online categories as well •Of late, phone based local searching is gaining tremendous popularity among the urban population Source: LOCAL SEARCH MARKET IN INDIA 2011.PPT 5
  • 6. Drivers – Summary  Offline Market  Online Market  Common Drivers Drivers Drivers • Phone‐based local  search to dominate • Proliferation of  Internet • Profitable for small  and local business  owners • Offline local searches  can be done in  • Increasing use of  regional languages mobile internet LOCAL SEARCH MARKET IN INDIA 2011.PPT 6
  • 7. Challenges – Summary  Offline Market Challenges Online Market Challenges  • Search engines  • Lower acceptance in  acting as default  present corporate  sites for local  culture information search • Lack of awareness  and language  • Global drive towards  barriers  paperless  environment • Building database  around local content LOCAL SEARCH MARKET IN INDIA 2011.PPT 7
  • 8. Trends – Summary  Increase in PE/VC investments Local web directories moving  Mobile service providers are  towards mobile platform entering the domain Trends  Players are entering into joint  Providing additional services to  venture agreements the users LOCAL SEARCH MARKET IN INDIA 2011.PPT 8
  • 9. Major Players – Summary  SAMPLE  Phone/Voice Search  Brands Print Directory Web Search Mobile Search (Call Center based) Company A ‐ ab Website 1 cc Company B ‐ ‐ Website 2 cd Product 1,  Company C Product 2 ac Website 3 ce Company D Product 3 ad Website 4 cf Company E Product 4 ‐ Company F ‐ ‐ Website 5 cg Company G ‐ ‐ Website 6 ch Company H Product 5 ‐ Website 7 ci Company I Product 6 ‐ Website 8 cj Source: LOCAL SEARCH MARKET IN INDIA 2011.PPT 9
  • 10. Online Traffic Statistics SAMPLE  Estimated daily  Estimated daily  Traffic Rank  Brands Traffic Rank (India) unique pageviews time on site  (Global) per user* (minutes) * Company A AZ AY AX AW Company C  Company B AV AU AT AS leads the  market in terms  Company C AR AQ AP AO of traffic rank  with Company  Company D AN AM  AL AK B coming in  second Company E AJ AI AH AG Company F AF  AE  AD AC Company G AB AA  BA BC Company H BD BE BF BG Company B  leads in terms  Company I BH BI BJ BK of the  maximum time  Company j BL BM BN BO spent by users  Company K BP  BQ BR BS The Traffic Rank is  Company L BT  BU BV BW calculated using a  combination of  Company M BX  N.A. BZ N.A. average daily  visitors and  Company N BY N.A. CY N.A. pageviews over  the past 3 months Source: LOCAL SEARCH MARKET IN INDIA 2011.PPT 10
  • 11. Thank you for the attention The Local Search Market – India report is part of Research on India’s Entertainment & Media  Industry series.  For more detailed information or customized research requirements please contact: Gaurav Kumar Phone: +91 33 4064 6214 E‐Mail: gaurav.kumar@netscribes.com Research on India is a product of Netscribes (India) Pvt. Ltd. Research on India is dedicated to disseminating information and providing quick  insights on “hot” industries in India and other emerging markets. Track our new releases and major updates in these industries on About Netscribes Netscribes is a knowledge‐consulting and solutions firm with clientele across the globe. The company’s expertise spans areas of investment &  business research, business & corporate intelligence, content‐management services, and knowledge‐software services. At its core lies a true  value proposition that draws upon a vast knowledge base. Netscribes is a one‐stop shop designed to fulfil clients’ profitability and growth  objectives. Disclaimer: This report is published for general information only. Although high standards have been used the preparation, Research on India,  Netscribes (India) Pvt. Ltd. or “Netscribes” is not responsible for any loss or damage arising from use of this document. This document is the  sole property of Netscribes (India) Pvt. Ltd. and prior permission is required for guidelines on reproduction. LOCAL SEARCH MARKET IN INDIA 2011.PPT 11