Richard Maher CV

R
Richard Maher
61A, The Old Farmhouse, Sutton Coldfield, B73 6TB
Mobile: 07889202123
Nationality: British
Date of Birth: 6th
February 1986
Driving License; Full, Clean, UK driving license plus ownership of car.
***Sales Person of the Year 2015***
***Key Account Development Manager 2016***
National Field Sales Manager
DHL Freight (June 2016– Present)
Tasks Involved
• Managing a UK field sales team of 9 Employees and sales support team of 2 employees.
• Developing clear strategy to achieve £4m turnover of new business
• Management of portfolio process of over 800customers with spends of up to 200k per annum
• Providing clear guidance to the team to develop sales techniques and strategies.
• Managing new account and trials ensuring the business is aware of customer requirement.
• building relationships across the country between sales and operations but also facilitating cross
divisional relationships
• Solution Design and innovative approach to managing operational challenges and the service
offering
National Key Account Development Manager
DHL Freight (August 2015 – June 2015)
Tasks Involved
• Direct B2B Sales. Cold Calling, lead generation, arranging appointments with potential new
customers. Target set £2M turnover first year.
• Customer visits, providing presentations on DHL services
• Cross divisional collaboration with DHL Express, Global forwarding and Supply Chain
• Management of customer data. Updating the CRM tool.
• Managing new account and trials ensuring the business is aware of customer requirement.
• Tariff building. Obtaining rates for import export pallet network from the network.
• Completion of tenders worth up to £2M spend.
• Solution Design, Sector Management
European Sales Manager (Regional)
DHL Freight (January 2013 – August 2015)
Tasks Involved
 Direct B2B Sales. Cold Calling, lead generation, arranging appointments with potential new
customers. Target set £1M turnover first year.
 Customer visits, providing presentations on DHL services
 Cross divisional collaboration with DHL Express, Global forwarding and Supply Chain
 Management of customer data. Updating the CRM tool.
 Managing new account and trials ensuring the business is aware of customer requirement.
 Tariff building. Obtaining rates for import export pallet network from the network.
 Completion of tenders worth up to £2M spend.
 Providing of bespoke solutions to new customers.
Operations Manager Pharmachain / Securechain
Kuehne and Nagel Limited (March 2011 – December 2012)
Tasks Involved
 Managing imported and exported Pharmaceutical and Hi Tec shipments across Europe
throughout the whole collection and delivery process
 Developing the European network including Kuehne and Nagel own operation and sourcing
haulliers across Europe whilst also compiling a carrier matrix ensuring supplier and QSHE
approvals are met.
 Developing and implementing the Pharma chain and Secure chain quotation process for new and
existing customers and quoting various business using the network.
 Ensuring temperature read outs for Pharmaceutical deliveries meet SLAs and also monitoring
performance of the supply chain via KPIs
 Arranging customs clearance to Non EU destinations
 Analysing data to assess tender volume and network compatibility
 Managing haullier performance and providing tool to improve processes within the operation
 Ensuring capacity of network vehicles is high building relationships to accomplish growth within
the operation
Senior Transport Planner
Kuehne and Nagel Limited (October 2010 – March 2011)
Tasks Involved
 Arranging Imports and exports from Norway and Sweden
 Liaising with sub-contractors and the Kuehne and Nagel network maximizing profits and
decreasing losses
 Managing the profit and loss account
 Monitoring trailer usage across Europe utilizing all available haulage
 Business development - counteracting the imbalance of import / export, acquiring and
intergrating work and backloads from within Kuehne and Nagel
Transport Planner
Kuehne and Nagel Limited (January 2008 –January 2010)
Tasks Involved
 Arranging articulated, rigid and groupage vehicles for next day delivery with subcontractors
 Arranging same day delivery with subcontractors
 Cost control and statistical analysis
 Overall planning of vehicles considering cost efficiency and service level
Customer Liaison Officer
Kuehne and Nagel Limited (February 2006 – January 2008)
Tasks Involved
 Requesting and receiving booking slots for our major retail customers by e-mail and phone within
24hrs of arrival
 Creating and planning transport for specific delivery requirements of customers
 Speaking with different contract logistics companies to get the best quote for specialist jobs,
including server racks with special delivery equipment.
 Liaising with customers on a day to day basis to ensure quality service and delivery including
same day, overnight and next day deliveries
 Participating in a daily conference call with my customer to discuss any concerns regarding pallet
specifications and delivery completion.
 Education and Qualifications
Certificate in Logistics and Transport Level 3
Pass with Distinction 2009
This is a qualification taken up whilst also working fulltime with Kuehne and Nagel. Areas Covered were
operation management, people management, finance, marketing, Legal and legislation and also a
Warehousing project.
Sutton Coldfield College, BTEC National Diploma In Sports and Exercise Science
Sept 2002 - Jun 2004
- Overall pass on completion of 18 units relating to sports and exercise science
Great Barr School - Sept 1997 - May 2002
- 10 GCSEs, 1 at grade A, 4 at grade B, 5 at grade C, including English, Math and Science.
Other Awards
- National Aquatic Rescue, Pool Attendant / Lifeguard.
- First Aid at Work Qualification.
- Health and Safety at work
- Dangerous Good Awareness Training
References
Darren Gardner, Transport Manager, Kuehne and Nagel, Minworth, Midpoint Park, B76 1BL 0121 352
2745 darren.gardner@kuehne–nagel.com

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Richard Maher CV

  • 1. Richard Maher 61A, The Old Farmhouse, Sutton Coldfield, B73 6TB Mobile: 07889202123 Nationality: British Date of Birth: 6th February 1986 Driving License; Full, Clean, UK driving license plus ownership of car. ***Sales Person of the Year 2015*** ***Key Account Development Manager 2016*** National Field Sales Manager DHL Freight (June 2016– Present) Tasks Involved • Managing a UK field sales team of 9 Employees and sales support team of 2 employees. • Developing clear strategy to achieve £4m turnover of new business • Management of portfolio process of over 800customers with spends of up to 200k per annum • Providing clear guidance to the team to develop sales techniques and strategies. • Managing new account and trials ensuring the business is aware of customer requirement. • building relationships across the country between sales and operations but also facilitating cross divisional relationships • Solution Design and innovative approach to managing operational challenges and the service offering National Key Account Development Manager DHL Freight (August 2015 – June 2015) Tasks Involved • Direct B2B Sales. Cold Calling, lead generation, arranging appointments with potential new customers. Target set £2M turnover first year. • Customer visits, providing presentations on DHL services • Cross divisional collaboration with DHL Express, Global forwarding and Supply Chain • Management of customer data. Updating the CRM tool. • Managing new account and trials ensuring the business is aware of customer requirement. • Tariff building. Obtaining rates for import export pallet network from the network. • Completion of tenders worth up to £2M spend. • Solution Design, Sector Management European Sales Manager (Regional) DHL Freight (January 2013 – August 2015) Tasks Involved  Direct B2B Sales. Cold Calling, lead generation, arranging appointments with potential new customers. Target set £1M turnover first year.  Customer visits, providing presentations on DHL services  Cross divisional collaboration with DHL Express, Global forwarding and Supply Chain  Management of customer data. Updating the CRM tool.  Managing new account and trials ensuring the business is aware of customer requirement.  Tariff building. Obtaining rates for import export pallet network from the network.  Completion of tenders worth up to £2M spend.  Providing of bespoke solutions to new customers.
  • 2. Operations Manager Pharmachain / Securechain Kuehne and Nagel Limited (March 2011 – December 2012) Tasks Involved  Managing imported and exported Pharmaceutical and Hi Tec shipments across Europe throughout the whole collection and delivery process  Developing the European network including Kuehne and Nagel own operation and sourcing haulliers across Europe whilst also compiling a carrier matrix ensuring supplier and QSHE approvals are met.  Developing and implementing the Pharma chain and Secure chain quotation process for new and existing customers and quoting various business using the network.  Ensuring temperature read outs for Pharmaceutical deliveries meet SLAs and also monitoring performance of the supply chain via KPIs  Arranging customs clearance to Non EU destinations  Analysing data to assess tender volume and network compatibility  Managing haullier performance and providing tool to improve processes within the operation  Ensuring capacity of network vehicles is high building relationships to accomplish growth within the operation Senior Transport Planner Kuehne and Nagel Limited (October 2010 – March 2011) Tasks Involved  Arranging Imports and exports from Norway and Sweden  Liaising with sub-contractors and the Kuehne and Nagel network maximizing profits and decreasing losses  Managing the profit and loss account  Monitoring trailer usage across Europe utilizing all available haulage  Business development - counteracting the imbalance of import / export, acquiring and intergrating work and backloads from within Kuehne and Nagel Transport Planner Kuehne and Nagel Limited (January 2008 –January 2010) Tasks Involved  Arranging articulated, rigid and groupage vehicles for next day delivery with subcontractors  Arranging same day delivery with subcontractors  Cost control and statistical analysis  Overall planning of vehicles considering cost efficiency and service level Customer Liaison Officer Kuehne and Nagel Limited (February 2006 – January 2008) Tasks Involved  Requesting and receiving booking slots for our major retail customers by e-mail and phone within 24hrs of arrival  Creating and planning transport for specific delivery requirements of customers  Speaking with different contract logistics companies to get the best quote for specialist jobs, including server racks with special delivery equipment.  Liaising with customers on a day to day basis to ensure quality service and delivery including same day, overnight and next day deliveries  Participating in a daily conference call with my customer to discuss any concerns regarding pallet specifications and delivery completion.
  • 3.  Education and Qualifications Certificate in Logistics and Transport Level 3 Pass with Distinction 2009 This is a qualification taken up whilst also working fulltime with Kuehne and Nagel. Areas Covered were operation management, people management, finance, marketing, Legal and legislation and also a Warehousing project. Sutton Coldfield College, BTEC National Diploma In Sports and Exercise Science Sept 2002 - Jun 2004 - Overall pass on completion of 18 units relating to sports and exercise science Great Barr School - Sept 1997 - May 2002 - 10 GCSEs, 1 at grade A, 4 at grade B, 5 at grade C, including English, Math and Science. Other Awards - National Aquatic Rescue, Pool Attendant / Lifeguard. - First Aid at Work Qualification. - Health and Safety at work - Dangerous Good Awareness Training References Darren Gardner, Transport Manager, Kuehne and Nagel, Minworth, Midpoint Park, B76 1BL 0121 352 2745 darren.gardner@kuehne–nagel.com