1. Richa Rani
richa293@gmail.com
786-424-0213
Miami, FL
SUMMARY:
Result driven professional with 8 years of experience in Information Technology field as a Software
Consultant
Good exposure to each of the phases of Software Development Life Cycle (SDLC) on Agile and
waterfall methodology
Extensive experience in gathering and documenting System Requirements for functionality,
workflow, business rules, preparing functional specifications, use cases, and effectively managing
the requirements.
Well acquainted with Software Testing Methodology and Technique, Software Testing Model, PDP
(Project Defined Process), Configuration Management. Good interpersonal and communication
skills.
Worked as a project coordinator and interact with global teams, business users, QA team and
developers and client to clarify questions and processing issues related to system requirements.
Involved in Test estimation and Test Planning
Good knowledge of requirement review, test case creation, test case review, test execution and
defect trackingmanagement.
Good knowledge of Test Management Tools like HP Quality Center and JIRA
Having good knowledge of testing web , desktop and mobile applications like Android and iOS
Used HP Service Test for Web Services Testing and validated request and response XML.
Experience in Automation tools like QTPUFTandSelenium Webdriver forregression Testing using
Hybride framework.
Experience in SOA based applications, Web Services, SOAP, XML, WSDL, Groovy Script using
SOAPUI tool. Modified end points when we worked on different servers and different versions of
Web Services.
Experience in application Logs validation using Chalres Proxy and Unix box
Experience in Database and DWHBI Testing
Knowledge of creating SQL queries as per the mapping document.
Technical skill set includes Core JAVA, VB Script, SQL, QTPUFT, Selenium IDE, Web Driver,
Mercury Quality Center, Windows and UNIX.
Experience in oracle ERP and BI testing using OBIEE Reports. Well diversified experience in
supporting various client engagement and their successful delivers.
Was involved in creating knowledge base for QTP, conducting training on QTP 9.2 and Rational
Functional tester.
Quality Metrics Report in accordance with project define process.
Good exposure of Release Management and team coordination.
Key Strengths: Team Player, Great flexibility and adaptability, Result oriented.
EXPERTISE:
Black Box Testing
Functional Testing
GUI Testing
Manual Testing
Regression Testing
System Testing
Web Testing
Automation Testing
Selenium Webdriver
UFTQTP
Performance Testing
ERP/BITesting
Database Testing
Security Testing
Test Management
SDLC Models
Agile Testing
Water fall Model
CMM/SEI
Web Service Test
SOAPUI
REST API
Charles Proxy
2. Testing Concept: Requirement Analysis, Test Planning, Test Suit Design, Test
Execution, Defect Management, Testing Methodology & Technique,
Project Defined Process and Configuration Management,
Understanding of automation framework
Automation Tools: HP Tools (Quick Test Professional), Selenium Web driver
Automation FrameWork: Datadriven framework, Hybrid framework, Junit, TestNG
Test Management: HP Quality Center, Jira
Performance Load Testing: OATS
Defect Tracking: TestDirector, Clear Quest, Clear Case, PVCS Tracker, Jira, BugZilla
and Star Team.
Configuration Management: Visual Source Safe, CVS
Languages: VB Script, Core Java, SQL, PL/SQL, Visual Basic, Java Script, Unix Shell
Scripting, HTML, XML, CSS Selector
Databases: Oracle, SQL Server, MS Access, DB2
Operating Systems: Windows NT/95/98/2000/XP, UNIX
ERP Systems: Oracle ERP (Financials, Project Accounting, Procure to Pay)
DWH/ETL/BI: Informatica, Teradata, OBIEE
Application Environment .NET, JAVA
Office Communication: MS Outlook, MS Project, MS Word, MS Excel, MS Power Point, VISIO
EDUCATION & CERTIFICATIONS:
B.Tech in Computer Science Engineering (2003-07) from U.P.T.U, Lucknow, India
International Software Testing Qualifications Board (ISTQB) (February 2008) from Indian Testing
Board
Quick Test Professional 9.2 Certified (November 2008) from HP
Capital Markets - Foundation of Finance certified (May 2013) from Globecon Institute
PROFESSIONAL EXPERIENCE:
Client: HBO Latin America, Miami, USA Jan16– Till date
Domain: Media and Broadcasting
QA Lead Analyst
HBO GO – Leading QA team for TV Everywhere related HBO product encompassing multiple projects
involving different media technologies and innovative solutions targeting delivery platforms such as
Desktop, iOS, Android, Smart TVs involving all phases of asset's life cycle like Asset Creation,
Encoding, Metadata management, Asset Transfer, Rights Management, access control, DAM,
scheduling etc. optimizing assets and metadata management in addition to TVE features like
authentication and authorization of content, parental controls, device management etc.
Resposibilities:
As a Lead QA Engineer, I am primarily responsible for working with HBO business group,
development team and to come up with a standard approach for the QA deliveries
Direct point of contact for production Issue/New Solution required from business side. My role is to
analyze the requirement and design test scenario as solution related to the requirement & once
approved get them verified.
Estimation of testing effort for sprint items using work beakdown structure concept and estimate the
deadlines based on the project defined process
3. Planing and coordinating the execution of application testing projects as per release plan
Responsible for requirement gathering and analysis
Task management within team as per sprint calander
Presenting the Test Approach & Integration Test Demo to Product Managers.
Prepare Test plan and TestCase and get approval from Product Managers.
Execute detailed Test Cases for Web and Mobile platform
Perform Compatibility Testing (cross Windows/ Mac and Android/ iOS platforms, cross browsers,
cross mobile devices - phones, tablets, iPads etc)
Test Mobile app`s behavior under various interruptions: battery strength (full/medium/low),
incoming calls, SMS, video calls
Validate application logs across platforms Web, iOS, Android using Charles Proxy 3.11.5
Closely worked with Product Owners to help them develop detailed acceptance criteria for their
requirements
Implement/Manage/Updates Smoke Test using Test Automation tool Selenium Web driver
Implement hybride framework and Juint for SmokeRegression test suit. Framework intract with flat
file excel
Selenium Automation script automate video media player, contents and GUI for HBO GO application.
Working on Jira tool for test management, defect management and project management activity.
Provide daily status to the product owners and HBO senior management on testing progress
Attending Daily Stand-up meetings, as part of the sprint meetings, for the QA Integration Team
Successful delivery of QA System Integrtaion Testing and UAT releases without any production
defects.
Tools/Technologies – Agile Testing, Sprint Estimation and Planing, Manual Testing , Mobile device
testing, Android device (Phone and Tab), iOS device (Phone and Tab), Selenium Webdriver, Java,
Regression testing, Jira Test Management, Defect Reporting, Content Management System, Log
Validation using Charles Proxy
Client: Autonation Inc, Miami, USA Nov 15 – Dec15
Domain: ERP, HR
QA Analyst
AutoNation Compensation Plans (ANCP) –
Internally developed application that calculates variable commission, bonuses and other pay for
associates working in the dealerships. ANCP is has been designed as standardized pay plan for
Autonation dealership associates like CFS, Customer Care, Sales Associate, Sales Manager and
Technicians. This application is useful for accuracy and reliability of pay by eliminating manual
calculations, increase time savings, and leverage system controls with reporting for security and
audit purposes.
Resposibilities:
I am responsible for an enhancement in the existing ANCP application to include Technicians (Service
and Collision) pay plans.
Design the business requirements and functionaldesign document as captured from several
requirements gathering meetings withbusiness subject matter experts across AutoNation as wellas
detailed reviews of current and planned Technician compensation spreadsheets.
Responsible in preparation of functionalSystem design documents once the BRD is finalized by the
business.
4. Create Visio, network diagrams and process documentation.
Providing functionalsystem design walkthroughs to business, application support and interface
partners.
Responsible forcreating Change Requests/Work orders and Communicate needed changes to
development and QA team.
Helping DEVand QA team in understanding the functional requirements.
Developed processes and procedures for QA effortand deliveries
Monitor Requirements, Test Cases, Issues, Defectvalidation and defectreporting using TFS
Review Test Plan and Test cases as per the BRD
Co-ordinate testing effortsfor UI/Regression/Data Validation/UAT testing during each release.
Ensures issues /defect are identified, tracked, reported on and resolved in a timely manner.
Running and monitoring End of Day workflowsinvarious lowerenvironments.
Reporting to higher management on application release updates.
Providing training on new functionality to team members.
Responsible forsecuring sign offsfor testing effort,defects, enhancements and new functionality for
each release from Business partners and Users.
Tools/Technologies:
DOT NET, TFS/MTM, SQL Server, Microsoft Office Tools – Excel, Visio, Word
Organization: Genpact Headstrong Capital Markets, India Aug11-Apr 14
Client: Morgan Stanley Smith Barney
Domain: Banking
Lead Consultant
ClientServ QA
ClientServ - Web based application which allows clients and Financial Advisors to view their portfolio and
perform variety of functions like trading, bill payment, and market research.
Client Website for legacy Morgan Stanley clients and a target platform which allows clients to view their
account information, portfolio services and perform and view variety of functions like trading, Mortgage ,
Loan, market research, E-delivery and Financial tools.
Responsibilities:
As a Lead QA Engineer, I am primarily responsible for working with off-shore teams to come up with
a standard approach for the Morgan Stanley program
Direct point of contact for production Issue/New Solution required from business side. My role was
to analyze the requirement and design test scenario as solution related to the requirement &
once approved get them verified.
Closely worked with Product Owners to help them develop detailed acceptance criteria for their
requirements
Planned and coordinated the execution of application testing projects as per release plan
Task management within team as per release calander
Presenting the Test Approach & Integration Test Demo to Product Managers.
Prepare Test plan and TestCase and get approval from Product Managers.
Provide status to the product owners on testing progress and estimate the deadlines based on the
project defined process
Attending Daily Stand-up meetings, as part of the sprint meetings, for the QA Integration Team
Successful delivery of QA System Integrtaion Testing and UAT releases without any production
defects.
Implement/Manage/Updates Regression Test Suit using Test Automation tool QTP 11
5. Implement Automated Regression suit has been designed as per organization standard QTP
Automation framework named HATS framework
Prepare Test Automation Plan and Implement hybride frameworkfor test automation in formof
functional library, reusable action, keywords,objectrepository, Recovery scnario and testdata
sheet in floder structure
Used HP Service Test for Web Services Testing and validated request and response XML.
Tested WebServices, Validated Request and Response XML,SOAP Calls, RESTFulcalls and WSDL
using SOAPUItool.
Validated Web Services request and response xml using SOAPUItool.
Implemented Test Management tool HP Quality Center
Resource management within team to ensure timely and quality delivery.
Involved in the grooming of resources directly assigned to me.
Involve in Quality process at project level and manage following tasks -
Manual testing estimation for project
QA Project Schedule for every release
Manage Trackers like daily tracker, project trackers, tracker, MOM tracker, down time tracker, Query
Log &Problem Log at project level
Metrics and Goal Tracking - Effort Deviation, Scheduled Deviation, Test Case Execution coverage
Involve in Configuration Management and manage following tasks -
Identifying configuration items for the project (PDP, Test Plan, Test Suits, Requirement doc, Change
Request)
Track and control changes to project related artifacts
Recording and reporting status and change activity for project related artifacts
Optimization - Automated Account creation for ClientServ using QTP
Optimization creates highest business impact for Noida COE in year 2012
Annual Time Savings - 482422.4 hrs and Annual Cost Savings - $11, 626,380
Optimization reduced the testing effort 88.88%
Productivity increased by 23%
Coverage increased by 50%
Tools/Technologies:
Manual SIT, QTP, QC , Oracle SQL Server, SQL, .NET Environment, QTPUFT for Webservice API
Testing, SOAP, XML, SQl, PLSQL
Organization: Infogain India Pvt. Ltd, India Apr10-Aug11
Client: Progressive (USA)
Domain: Auto Insurance
Sr. QA Engineer
Maxima QA
Maxima application will provide dispatch scheduling solution that allows dispatchers to automatically
schedule assignments to resources. It will also have the facility to schedule it manually and track resource
updates and capacity. It will provide a dispatch board which displays relevant information to help them
manage their resources more efficiently. The major functionalities performed through Maxima Systems are,
create and manage resource profile and facility sites; create appraisal assignment; assign and schedule an
appraisal assignment and dispatching scheduling assignment.
Responsibilities
Around 1 year of experience in Test Automation using Selenium WebDriver
Analyze requirement documents – SRS, MRD and Interact with onsite team members and client for
understanding of requirements.
Design test scripts for regression testing and GUI testing
Analyze MBE (Minor business enhancement) and CR (Change Request)
6. Design new test script and update existing test cases as per MBE/CR
Experience in Test Automation, Scripts Preparation and execution within hybrid framework
Good Exposure using Junit/ANT, generating reports and emailing them through framework
Good exposure in Database testing using selenium.
Executing SQL queries to view successful transaction for data validation
Good Expertise on Exploratory Testing using Domain Knowledge
Worked closely with Development team to resolve quality issues
Attending Daily Stand-up meetings, as part of the sprint meetings, for the QA Integration Team
Successful delivery of QA and UAT releases without any production defects.
Effective defect validation, tracking, reporting using Rational Clear Quest.
Design Project KT (knowledge transfer) document and plan.
Tools/Technologies:
Selenium WebDriver, Junit/ANT, Clear Quest, Java, Java Script
Organization: Sopra Group, India Apr09– Mar10
Client: Virgin Mobile
Domain: Telecom
QA Engineer
Virgin Mobile Business Support System
The system encompasses all Virgin Mobile business units. The target systems architecture for customer
management, revenue assurance and fraud management. The system consists of four channels - Point, Web,
Toc,and VMS.Theseentirechannelsinteract with each applicationalongwith the database in order to full fill
telecom BSS functionalities. These four channels are front-end application for CRM (Customer Relationship
Management) database.CRMdatabasedesignfortracking/storedatadetails for eachfunctionality. Datathen
extract transformandloadedin VirginMobilewarehouseapplication.Andusing OBIEE reporting tool design
to create a key performance indicator (KPI) cube within the BI architecture and allowing Virgin Mobile to
analyze various business areas and highlighting performance issues in terms of revenue-based accounts and
Telco measurements. This enables users in the organization to understand how the business is doing and
whether corrective action needs to be taken. This also significantly shortens time to decision.
ThemajorfunctionalitiesperformedthroughVirginMobile Business Support System -- register customer and
PCN, change tariff, change way to pay, PCN ownership/status management, rating and billing, add icsOCC,
airtime top up, voucher top up, equipment management, bundle management, contract management, SIM
replacement, PCN replacement, PCN port in/out, service provisioning, manage bill medium information.
Responsibilities
Responsible for requirement analysis and design test case per requirement.
Test functionalities perform through Virgin Mobile Business Support Systems - Point, Web, Toc, and
VMS
Data validation of BSS functionality on CRM database.
Update CRM database table, execute database procedure and queries to retrieve and verified data for
particular test scenario
Testing of dataware house to validate inconsistent and redundant data and loss of data during the ETL
process.
Report validation where report UI validated against specific requirements/ layouts
Defect validation and defect reporting using Quality Center 9.0
Created Test summary report for each release.
Tools/Technologies:
Mercury Quality Center, OBIEE, Oracle, TOAD, Informatica, Putty, Unix Logs, Unix scripting, SQl,
PLSQL
7. Organization: Sopra Group, India Sep07– Mar09
Client: TNT Express
Domain: Logistics
QA Engineer
TNT-CSFL
TNT - CustomerServiceFrontLine is a portalapplication.Theobjective of this project is to provide a common
IT systemfor all front line customerservicesstaff in the TNT Express division.ThesystemencompassesallTNT
Expressbusinessunits.Thetargetbusinesssystems architectureforcustomerservices.This projectis to deliver
the pre-order enquiry, customer order and post order enquiry. The main modules of the CSFL are namely
booking, quote, general enquiry, consignment and booking exceptions.
Responsibilities
Analyze requirement documents – SRS, MRD and Interact with onsite team members and client for
understanding of requirements.
Design test cases/scripts for system integration testing, regression testing and GUI testing
Analyze MBE (Minor business enhancement) and CR (Change Request)
Design new test cases and update existing test cases as per MBE/CR
Designing a versatile automation framework for unattended/lights out testing.
Attending Daily Stand-up meetings, as part of the sprint meetings, for the QA Integration Team
Creating Automation Scripts (VBScript) in the sprints and stored them in the Test-Plan module
of Quality Center.
Using Global/Local - Test/Action Parameters and Data-Sheets to create data-driven testing.
Enhancing the tests by creating standard auto-logging functions to capture and append the logs to the
test run.
Enhancing the QTP scripts by doing unit testing on the scripts before creating scenario based tests
in Test-Lab Module of Quality Center.
Creating the standard library for functions and sub-procedur
Successful delivery of more than QA and UAT releases without any production defects.
Effective defect validation, tracking, reporting using Rational Clear Quest.
Design Project KT (knowledge transfer) document and plan.
Tools/Technologies:
QTP, QC, Clear Quest, VSS, .Net Environment
References Available on Request