Richard Berg

Greater Nashville Area, TN United States

Senior ITSM consultant at Microsoft

Technology / Software / Internet

Consulting engagements around ITSM for Microsoft focus on lean six sigma, governance, education and process development and all that entails. ITSM Blogging at http://itileye.weebly.com My goal is to help my customers realize the desired value from their technology investments by ensuring that they focus on the people and processes that enable that technology. I am leveraging 30+ years of been there, done that experience and standard industry frameworks and vigilantly research to achieve this goal. Building Teams, Consensus driving, Inclusiveness, Organizational Change Management, Visionary and Action oriented, I like to roll up my sleeves.