1. Employers Service Desk

2. 211-07-13Bijeenkomst WSPR
Who are we?
• The Employers Service Desk works on getting
the unemployed a job. The main client however
is the ‘employer’.
• The Employers Service Desk offers a broad
range of integrated services to its clients in
relation to staff issues
• We are a hybrid organisation but aim for a “one
brand” approach
• We offer our services to the region: the Greater
Rotterdam Area/Rijnmond

3. 311-07-13Bijeenkomst WSPR
Main proces of the organisation
1. Acquisition (vacancies and work)
2. Matching
3. Social Return

4. 411-07-13Bijeenkomst WSPR
Our assigments
2 assignments:
• Acquisition match-able vacancies
• Acquisition of work
Matching
• For unemployed people with a short distance
to work
• For unemployed people with a large distance
to work

5. 511-07-13Bijeenkomst WSPR
Commercially sensitive
• Employers are essential (paradigm shift)
• Labour market orientated (analyses)
• Demand driven (matching, training)
• No specifications around people with different
backgrounds upfront but in the back office
• We offer services for staff around continuity en
flexibility

6. 611-07-13Bijeenkomst WSPR
Success factors
• Demand-oriented,
• Effective
• Efficient
• Quality

7. Social Return

8. 811-07-13Bijeenkomst WSPR
Our approach
Social Return (SR) policy:
Determine and implement social aims and
instruments by adopting social clauses in the
procurement processes.
Using you purchasing power to open up the
labour market.
11/07/13

9. 911-07-13Bijeenkomst WSPR
Assignment
• Governmental decision in 2011
• Purchasing Power (€ 800.000.000)
• Result 1900 vacancies (care-cure)
• Compensation orders
• Registration

10. 1011-07-13Bijeenkomst WSPR
11/07/13
Our strategy
History
•Experience with the 5% arrangement
•Political decision
Today
•5% to 50% arrangements
Future
•expansion into the region
•Hospitals, Housing corporations

11. 1111-07-13Bijeenkomst WSPR
The Rotterdam approach:
Social Return
11/07/13