1. KPI Ops Tools Development

2. 2
KPI Ops Tools Development
Time Line Project KPI Goal
Membuat tools untuk memonitor
KPI Operation sehingga dapat
mempercepat dan membantu
manajemen dalam mengambil
keputusan
Slide Draft KPI
Mock Up Dashboard KPI
Operation
Simulasi Perhitungan KPI
Result
18 19 20 21 22 23 24 25 26 27 28 29 30 31 32 33 34
Membuat kesepakatan perhitungan KPI
Menentukan acuan pengukuran KPI
Melakukan percobaan perhitungan KPI
Melakukan review dari simulasi
perhitungan KPI
3 Slide KPI for user
Membuat Slide mengenai tata cara
penarikan data KPI
4 Sosialisasi KPI
Sosialisasi penggunaan KPI dan tools
upload KPI
5 Macro KPI Database Membuat Macro untuk collect KPI Ops
6 Dashboard KPI Operation Membuat Dashboard KPI Operation
7 Weekly meeting dengan Operation
Done
On Progress
Planning
Agustus
1 Draft KPI Operation
2 Simulasi perhitungan KPI
No Activity Target Activity
Mei Juni Juli

3. Key Perfomance Indicators Page 3
Strategy / Action Plan
List KPI
Customer Service
KPI
• Space Allocation
 100 % space allocation
• Booking Confirmation
 100 % booking confirmation
• Execute Job Sea
 Max D vessel departure date
• Pull Revenue
 Max D + 1 from vessel departure
(Job Sea)
• Pull Cost
 Max D + 1 vessel departure date
(Job Sea)
• Send data CLL
 Max D vessel departure date
• Data Quality
• Job tanpa Revenue
 Zero Job tanpa revenue (Dashboard)
• GP Minus
 Informasi GP minus s/d diselesaikan
maksimal h + 5
Live Juni Tools Upload Tgt Mid June

4. Key Perfomance Indicators Page 4
Operation Staff
KPI
• Order Fulfillment
 Dooring execution as per
planning (Inbound)
 For Outbound
• Input Milestone DOM Online
 For activities < 12.00 PM, max
D from activity date
 For activities > 12.00 PM, max
D + 1 from activity date
 For Outbound
• PTV
 D + 7 from ???
• BS Settlement – BS CI Capturing
 D + 5 from dropping fund
Strategy / Action Plan
Ops Staff Cab 1 & 2
KPI
List KPI
• Execute Job Road
 Max D stuffing date
• Pull Cost
 Max D + 1 from actual dooring
date (Job Road)
• Input Vehicle
 Max D + 1 from actual dooring
date
Quick Wins
• Pull Cost (POL)
 Max D + 5 from Job Created (Job
Road)
• Pull Cost (POD)
 Max D + 1 from activity (DOM
Online) (Job Road)
• Execute Job Road
 Max D stuffing date
Live Juni Tools Upload Tgt Mid June

5. Key Perfomance Indicators Page 5
Strategy / Action Plan
List KPI
Document & Invoicing
KPI
• Billing Performance – Invoice Creation
 Max D + 7 from receive document
date
• Send Document (SJ, LM & POD) to POD
 Max D + 1 from vessel departure
date
• Send Document (SJ & POD) to POL
 Max D + 4 from stripping date
• Uninvoice
 Uninvoice > 20 day must zero
• Send Invoice to Finance
 Max D + 3 invoice creation
Live Juni Tools Upload Tgt Mid June

6. Key Perfomance Indicators Page 6
System Support
KPI
List KPI
• Execute Job
 Max stuffing date
• Pull Cost
 Max D + 1 from Ops input
milestone (Job Road)
 Max vessel departure date (Job
Sea)
• Pull Revenue
 Max D + 1 from vessel arrival
date (Job Sea)
 Max D + 1 from actual dooring
date (Door Service)
• Input Vehicle
 Max D + 1 from actual dooring
date
System Support
KPI
• Billing Performance – Invoice
Creation
 Max D + 7 from receive
document date
• Uninvoice
 Uninvoice > 20 day must zero
Quick Wins
• Pull Cost (POL)
 Max D + 5 from Job Created (Job
Road)
• Pull Cost (POD)
 Max D + 1 from activity (DOM
Online) (Job Road)
• Execute Job Road
 Max D stuffing date
Live Juni Tools Upload Tgt Mid June

7. Key Perfomance Indicators Page 7
AP Checking
KPI
• Create Cost Invoice
 With TOP, max half from total
vendor TOP ( Tgl finalized
SCMProfit)
 Cash, for receive invoice >
09.00 AM, Max H + 1 from
receive invoice
 Cash, for receive invoice <
09.00 AM, Max H from receive
invoice
• PTV
 Ap Checking D + 14 from
dropping fund  Meeting
dengan Kartana, Nisak & Devi
• BS
 D + 2 from penyelesaian BS
operation
• Dispute Tariff
 D + 7 from receive invoice
List KPI
Live Juni Tools Upload Tgt Mid June