Teleiman LLC’s experienced leadership leverages intelligent strategy, top people, best-practice training, and quality processes for ensuring the availability of outstanding results.

1. Key Executives in Teleiman’s Leadership Team
Teleiman LLC’s experienced leadership leverages intelligent strategy, top people, best-
practice training, and quality processes for ensuring the availability of outstanding results.
That is why Teleiman LLC’s leadership team has a combined 60 years of strong
multinational, cross-functional, domain, and subject matter expertise in the call center
industry. The outstanding output of Teleiman’s leadership team urges its clients to write
positive Teleiman Call Center reviews. Let’s have a look at the people who make Teleiman
team complete and accomplished.
Robb Auber, CEO
He is analytical, goal-focused, and results-oriented. He carries more than 15 years of
experience in the following:
 Structuring high-performing call centers
 Developing BPO models
 Streamlining processes
 Implementing supporting technologies
All these efforts help in reducing expenditures, boosting productivity, and increasing profits.
He has a natural flair for adapting quickly to dynamic business environments or processes,
and adopting a pragmatic approach towards improving solutions to complex business issues.
Via Nicolas, SVP of Operations
She is an adroit professional having 10 years of progressive call center experience. She has an
expertise in handling inbound and outbound sales, customer service, and call center
operations. Via is a keen strategist who has the ability to manage entire operations,
concentrating on the profitability and resource optimization. She better knows how to
develop and streamline existing resoures or systems in order to improve operational
effectiveness and achieve operational goals, keeping the parameters of cost, time, and quality
in mind.
Carol Eran, Director of Quality and Training
She possesses more than 15 years of expertise in the field of account management,
production, and quality assurance. She has a unique ability to build high performing and
high morale teams. Carol has a genuine penchant for the following:
 Developing strong customer and employee relationships
 Leading to improved retention, attendance
 Increasing business productivity and profitability
She is skilled at collecting, analyzing, and reporting on the data quality data and
implementing it into quality programs or actionable initiatives.

2. Van Del Mundo
Director of Information Technology
He is directly responsible for managing and leading different aspects of campaign
implementation. He reports to managers about the implementation status and man-hours
consumed. He successfully converts campaign requirements into call center solutions in
order to successfully run the IT department. He configures the solutions and uses them to
make the best practice recommendations that enable customers to deploy Five9 Virtual Call
Center Build. He supports technical related problems encountered during the
implementation and production.
All the four people effectively know how to make things possible and control call center
operations to make both the call center and its clients feel happy and satisfied.