SlideShare a Scribd company logo
1 of 11
Practical Guide on Referral Marketing
for eCommerce Businesses
What is referral marketing?
How can referral marketing help your
business?
Getting started
How to track referrals
How to track results
Creating an offer
How to promote a referral marketing
program
Measuring success
References
✤ https://www.flickr.com/photos/visitflanders/8219555389
✤ http://www.nielsen.com/us/en/insights/reports/2013/global-trust-in-advertising-and-brand-
messages.html
✤ https://www.flickr.com/photos/86530412@N02/7934039676
✤ https://www.flickr.com/photos/takkaria/2520731995
✤ https://www.flickr.com/photos/aldon/3144610736
✤ https://www.flickr.com/photos/paurian/3550755709
✤ https://www.flickr.com/photos/csb13/4687564199
✤ https://www.flickr.com/photos/topgold/6399333937
✤ https://www.flickr.com/photos/jcolman/6062613163
Get More Customers

More Related Content

Similar to Omnistar Referral Marketing Guide

Social Engagement Planning
Social Engagement PlanningSocial Engagement Planning
Social Engagement Planning
Joe Edwards
 
Edayz09 Freebie Presentation
Edayz09 Freebie PresentationEdayz09 Freebie Presentation
Edayz09 Freebie Presentation
ozesteph1992
 
Victor Boyd Visual Resume
Victor Boyd Visual ResumeVictor Boyd Visual Resume
Victor Boyd Visual Resume
Victor_B
 
Visual resume hairston walter
Visual resume hairston walterVisual resume hairston walter
Visual resume hairston walter
Walter Hairston
 
My vision for a national ACM professional support program
My vision for a national ACM professional support programMy vision for a national ACM professional support program
My vision for a national ACM professional support program
Sarah Stewart
 

Similar to Omnistar Referral Marketing Guide (20)

What Your Small Business Website Needs to Succeed
What Your Small Business Website Needs to SucceedWhat Your Small Business Website Needs to Succeed
What Your Small Business Website Needs to Succeed
 
Social Media: Is Any of This Working?
Social Media: Is Any of This Working?Social Media: Is Any of This Working?
Social Media: Is Any of This Working?
 
Social Engagement Planning
Social Engagement PlanningSocial Engagement Planning
Social Engagement Planning
 
Social engagement planning
Social engagement planningSocial engagement planning
Social engagement planning
 
Edayz09 Freebie Presentation
Edayz09 Freebie PresentationEdayz09 Freebie Presentation
Edayz09 Freebie Presentation
 
Personal Branding Using Social Networks
Personal Branding Using Social NetworksPersonal Branding Using Social Networks
Personal Branding Using Social Networks
 
SEO for Growth
SEO for GrowthSEO for Growth
SEO for Growth
 
Victor Boyd Visual Resume
Victor Boyd Visual ResumeVictor Boyd Visual Resume
Victor Boyd Visual Resume
 
Online identity. What midwives should care and what they can do about it
Online identity. What midwives should care and what they can do about itOnline identity. What midwives should care and what they can do about it
Online identity. What midwives should care and what they can do about it
 
Social Media ROI
Social Media ROISocial Media ROI
Social Media ROI
 
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
Freak Out, Geek Out, or Seek Out: Dealing with Tech Change and Customer Engag...
 
Conductor C3 2012
Conductor C3 2012Conductor C3 2012
Conductor C3 2012
 
Link building techniques
Link building techniquesLink building techniques
Link building techniques
 
Product Management - Dancing For Revenue
Product Management - Dancing For RevenueProduct Management - Dancing For Revenue
Product Management - Dancing For Revenue
 
How to Avoid Conference Fail - Social Media Club Detroit Presentation
How to Avoid Conference Fail - Social Media Club Detroit PresentationHow to Avoid Conference Fail - Social Media Club Detroit Presentation
How to Avoid Conference Fail - Social Media Club Detroit Presentation
 
Visual resume hairston walter
Visual resume hairston walterVisual resume hairston walter
Visual resume hairston walter
 
Introduction
IntroductionIntroduction
Introduction
 
Maysoun Mohamed Social Resume
Maysoun Mohamed Social ResumeMaysoun Mohamed Social Resume
Maysoun Mohamed Social Resume
 
Product Management
Product ManagementProduct Management
Product Management
 
My vision for a national ACM professional support program
My vision for a national ACM professional support programMy vision for a national ACM professional support program
My vision for a national ACM professional support program
 

Recently uploaded

Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
ahmedjiabur940
 
How To Structure Your Web3 Website For Max Visibility In The Bull Market🚀
How To Structure Your Web3 Website For Max Visibility In The Bull Market🚀How To Structure Your Web3 Website For Max Visibility In The Bull Market🚀
How To Structure Your Web3 Website For Max Visibility In The Bull Market🚀
Victoria Olsina
 
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Magetan
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di MagetanWA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Magetan
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Magetan
infoobataborsi24
 

Recently uploaded (20)

The BoF Brand Magic Index Volume Two — Preview.pdf
The BoF Brand Magic Index Volume Two — Preview.pdfThe BoF Brand Magic Index Volume Two — Preview.pdf
The BoF Brand Magic Index Volume Two — Preview.pdf
 
Gain potential customers through Lead Generation
Gain potential customers through Lead GenerationGain potential customers through Lead Generation
Gain potential customers through Lead Generation
 
Key Social Media Marketing Trends for 2024
Key Social Media Marketing Trends for 2024Key Social Media Marketing Trends for 2024
Key Social Media Marketing Trends for 2024
 
The Future Normal - DIGGIT - Henry Coutinho-Mason.pdf
The Future Normal - DIGGIT - Henry Coutinho-Mason.pdfThe Future Normal - DIGGIT - Henry Coutinho-Mason.pdf
The Future Normal - DIGGIT - Henry Coutinho-Mason.pdf
 
Beyond Silos: How Holistic B2B Digital Strategy Drives Pipeline
Beyond Silos: How Holistic B2B Digital Strategy Drives PipelineBeyond Silos: How Holistic B2B Digital Strategy Drives Pipeline
Beyond Silos: How Holistic B2B Digital Strategy Drives Pipeline
 
Fantasy Cricket Apps: A New Viewpoint for Online Cricket Betting Apps
Fantasy Cricket Apps: A New Viewpoint for Online Cricket Betting AppsFantasy Cricket Apps: A New Viewpoint for Online Cricket Betting Apps
Fantasy Cricket Apps: A New Viewpoint for Online Cricket Betting Apps
 
Niche Analysis for Client Outreach Outside Marketplace.pptx
Niche Analysis for Client Outreach Outside Marketplace.pptxNiche Analysis for Client Outreach Outside Marketplace.pptx
Niche Analysis for Client Outreach Outside Marketplace.pptx
 
The Art of sales from fictional characters.
The Art of sales from fictional characters.The Art of sales from fictional characters.
The Art of sales from fictional characters.
 
Intelligent Cryptocurrency VIP Digital - Membership Area
Intelligent Cryptocurrency VIP Digital - Membership AreaIntelligent Cryptocurrency VIP Digital - Membership Area
Intelligent Cryptocurrency VIP Digital - Membership Area
 
Engaging Sensory Activities for 5-10 Year Olds
Engaging Sensory Activities for 5-10 Year OldsEngaging Sensory Activities for 5-10 Year Olds
Engaging Sensory Activities for 5-10 Year Olds
 
Digital PR & Content Marketing Lecture for Advanced Digital & Social Media St...
Digital PR & Content Marketing Lecture for Advanced Digital & Social Media St...Digital PR & Content Marketing Lecture for Advanced Digital & Social Media St...
Digital PR & Content Marketing Lecture for Advanced Digital & Social Media St...
 
Passive Income System 2.0 Digital: Effortless Earnings
Passive Income System 2.0 Digital: Effortless EarningsPassive Income System 2.0 Digital: Effortless Earnings
Passive Income System 2.0 Digital: Effortless Earnings
 
Rhys Cater, Precis, The future of media buying with Generative AI.pdf
Rhys Cater, Precis, The future of media buying with Generative AI.pdfRhys Cater, Precis, The future of media buying with Generative AI.pdf
Rhys Cater, Precis, The future of media buying with Generative AI.pdf
 
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
Top Abortion Clinic in Muscat +918761049707!!!!!!!!!!! Get Cytotec kit availa...
 
Marketing Automation Insights - Unlocking Success
Marketing Automation Insights - Unlocking SuccessMarketing Automation Insights - Unlocking Success
Marketing Automation Insights - Unlocking Success
 
Flyers, posters, booklets and brochures-3 (6).pptx
Flyers, posters, booklets and brochures-3 (6).pptxFlyers, posters, booklets and brochures-3 (6).pptx
Flyers, posters, booklets and brochures-3 (6).pptx
 
Generating Leads with Analyst Content Webinar Slides_SJN Final.pdf
Generating Leads with Analyst Content Webinar Slides_SJN Final.pdfGenerating Leads with Analyst Content Webinar Slides_SJN Final.pdf
Generating Leads with Analyst Content Webinar Slides_SJN Final.pdf
 
How To Structure Your Web3 Website For Max Visibility In The Bull Market🚀
How To Structure Your Web3 Website For Max Visibility In The Bull Market🚀How To Structure Your Web3 Website For Max Visibility In The Bull Market🚀
How To Structure Your Web3 Website For Max Visibility In The Bull Market🚀
 
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Magetan
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di MagetanWA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Magetan
WA | 0821-8888-6412 | Apotik Jual Obat Aborsi Cytotec Asli Di Magetan
 
Taprank - Boost your Google reviews with personalized NFC cards
Taprank - Boost your Google reviews with personalized NFC cardsTaprank - Boost your Google reviews with personalized NFC cards
Taprank - Boost your Google reviews with personalized NFC cards
 

Omnistar Referral Marketing Guide

Editor's Notes

  1. The point of this practical guide is to show eCommerce businesses how they can grow by creating and managing referral program.
  2. Do you remember the last purchase you made? Your decision was highly influenced by recommendations you got from friends and family. Why? According to Nielsen’s Global Trust In Advertising And Brand Messages, 84 percent of global respondents across 58 countries said recommendations from family and friends was their most trustworthy.
  3. since consumers are sharing more online everyday you can tap into that you can use the power of WOM and turn your customers into customer advocates and get them to spread word about your business on your behalf across digital channels and social channels a referral program amplifies awareness, drives high-value new sales, and gives insight into customer bases and advocates
  4. you need to understand what a referral marketing program is and referral marketing process create offer, promote the referral program, make it easy for advocates to refer, personalize the friend experience, keep the referral program top of mind, monitor and optimize the referral program
  5. provide 2 to 4 sharing channels email, PURL, Facebook, Google+, Twitter
  6. to get the best results you need to test and optimize your referral program constantly you should test the offer, promotional placements, copy, default sharing messages, you can use your referral program analytics from OSI Affiliate Software
  7. create an offer give your customers a reason to share with their friends (discounts, points, free goods, gift cards) give friend coupon, a percentage off, free month test and optimize your offers to find the best combination of customer offer and friend rewards have a clear call to action highlighting why customers should participate and what’s in it for their friends
  8. the more customers see your referral program the more they will become advocates and share the program with their friends promote your referral program across all your channels websites(especially homepage), email promotions, social networks, after customers buy on the order confirmation page, purchase confirmation emails,
  9. participation, number of advocates sharing, sharing rate, shares per advocate, total number of shares, clicks per share, number of friend clicks, friend conversion rate, a successful referral program will increase your brand awareness, conversion rate, customer acquisition, revenue
  10. For more detailed explanations on contenting marketing and other online marketing strategies you can use to grow your business, check out our website osiaffiliate.com Thanks for learning with us today. It is now time for you to ACT.