1. ROBERT YOUNG
19007 Lillian Street 402) 871-7118
Omaha, Nebraska 68136 r.young402@gmail.com
OBJECTIVE
Exceptionally well-organized, self – motivated, resourceful and dynamic Leader with
experience in direct sales, account management, customer support, business management
and analysis seeking position in Account Management / Sales or related field utilizing years of
related work experience along with excellent problem solving, critical thinking and
communication skills.
EDUCATION
Bachelor of Science in Business Administration - Graduation date December 2016
Bellevue University, Bellevue, NE
PROFESSIONAL EXPERIENCE
National Account Manager September 2014 – Current
Canning Logistics Services, LLC – Omaha, NE
 Develop sales leads by actively prospecting for new logistics opportunities.
 Maintain a sales pipeline database leveraging McLeod Logistics software.
 Actively grow sales and customer base within assigned territory by developing and
maintaining strong customer relationships.
 Manage strategic and small business client accounts.
General Manager May 2013 – September 2014
Hiro 88 Restaurant – Omaha, NE
 Managed a high volume location with a team of 25 plus employees.
 Support HR function through recruitment and performance reviews of the staff.
 Successfully executed sales strategy to maximize revenue and profitability.
 Analyzed Financial Statements to ensure effectiveness of daily operations.
Flooring Department Sales Manager May 2010 – May 2013
Lowe’s – Omaha, NE
 Managed $3.2 million annual budget; controlled costs to adhere to budget guidelines.
 Consistently exceeded forecasted sales objectives through effective merchandizing,
sales strategy and inventory management (8% annual sales growth - 2011, 10% - 2012).
 Managed a team of 4 sales associates.
 Built strong client relationships to expand customer base in the market area.
 Successfully and promptly resolved customer inquiries and operational issues.
Hospitality Manager January 2006 – January 2010
PF Chang’s China Bistro - Omaha, NE
 Managed a high volume location with a team of 75 plus employees.
 Actively grew sales, while driving efficiencies and minimizing operational costs (20% in
annual revenue growth and 30% increase in profitability).
 Effectively resolved customer concerns to provide world class guest experience.
 Analyzed financial results utilizing P&L statements, payroll and invoice reporting.
 Planned, developed and successfully implemented a regional training program.

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ROBERT YOUNG
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PROFESSIONAL EXPERIENCE, Continued
General Manager September 2004 - January 2006
Cheeburger Cheeburger Restaurant - Omaha, NE
 Managed a team of 4 managers and 45 plus employees.
 Executed sales strategy to maximize revenue and profitability.
 P&L management to improve operational performance and drive efficiency.
 Successfully implemented new labor control and inventory procedures, reducing
operational costs and increasing profitability.
SUMMARY OF QUALIFICATIONS AND AREAS OF EXPERTISE
 MS Office (Excel, Word, PowerPoint and Outlook)
 McLeod Transportation Management software and US DOT Regulations
 Sales and account management
 Leadership and team building
 Process improvement project management
 Operations and budget management / P&L analysis
REFERENCES AVAILABLE UPON REQUEST