1.  Media and community relations
 Public administration and project management
 Social media management, strategic partnerships, risk communications and multicultural public
relations
 Superior time management and analytical skills
 High abilities with Microsoft Office and Mac software applications
 Exceptional compassion, confidentiality and personal ethics
 Outstanding interpersonal and communication skills
 Sound ability to coordinate with all levels of management as well as work independently
 CORE QUALIFICATIONS
 PROFESSIONAL EXPERIENCE
 PROFESSIONAL SUMMARY
Highly trained, successful and energetic public information and community relations professional with 14
years’ combined experience in diverse administrative roles within fast paced administrative environments.
Demonstrated strengths and expertise in public relations and communications through various strategic
channels including social media. Possesses exceptional leadership and communication skills. Community
relations expert with a stellar record of successful outreach to a wide variety of demographics. Adept and
innovative planner and implementer of communication strategies to achieve organizational goals and success.
Texas Southern University: Department ofPublic Safety, Houston, Texas
Public Information Officer and Community Relations Coordinator (February 2008 to Present)
 Manage social media sites such as FACEBOOK, TWITTER and INSTAGRAM accounts for the
department.
 Serves as spokesperson and leads the public relations efforts of Police Department. Improves the
name recognition and image of the department, primarily through the planning and coordination of its
media relations and publications.
 Manage audiovisual, graphics, live events, and other aspects of creative production from inception to
completion.
 Obtains exposure for the college in the media through personal contacts; communicates with the
general public and the TSU public in writing (publications) and orally (public speaking engagements).
 Managing the department’s internship program, ELILE-Emerging Leaders in Law Enforcement
 Scheduling and organizing system-wide meetings, trainings, seminars, summits and special events
such as “National Night Out” and “Meet and Greet” for our campus community.
 Serve as brand integrator and ambassador, design director and key collaborator with University
Advancement for all media related content to include external media outlets.
 Champions brand positioning and graphic design standards on any and all marketing material, public
service announcements and music videos.
 Creating brochures and advertisements as needed to market employment opportunities, summits and
proposed special events.
 Creating partnerships with the community leaders on a local, state and federal level to strengthen
community relations.
 Developing and implementing social campaigns to make the community aware of crime alerts to
distribute campus wide and to the community via email. #Idontshare,#Mycampusmysafety
 Serves as liaison between students, staff, faculty and administrators; provides referral services for
students; assesses and coordinates services and streamlines processes in a changing environment.
 Develops and manages budget for unit including developing new sources of revenue and initiatives.
ROBERTA GIBSON, MPA
5536 Tremper, Houston, Texas 77020 Email: roberta30@usa.com
Cell: 832-630-1022 Business: 713-313-7083

2. Texas Southern University
 EDUCATION
 Masters of Public Administration: Public Policy (May 2013)
REFERENCES
University ofHouston: Office ofthe Vice Chancellor/Vice President ofAdministration and Finance
Office Coordinator (November 2006 to February 2008)
 Answered phones; greet students and other visitors to the office.
 Assisted with maintaining calendar of supervisor by scheduling committee meetings and
appointments involving university administrators, faculty staff and board members.
 Assisted in preparing for meetings with the Board of Regents and other dignitaries affiliated with the
University of Houston System.
 Oversaw and reconciled monthly budget for State issued P-card with $15,000 budget.
 Assisted with composing correspondence for supervisor's signature from both written and oral
instructions; Proofread memos, and correspondence for Vice President.
 Assisted with coordinating travel arrangements by making necessary reservations for transportation
and hotel accommodations; prepared some travel related documents for 3 Vice Presidents.
 Ordered office supplies and ensure inventory was fully stocked.
 Other clerical and administrative duties as assigned.
Available Upon Request
 Bill Blackwood Law Enforcement Management Institute under InCoSiT at Lemit -Public
Information Officer
 U.S. Department of Justice, FBI - Crisis Communication and Law Enforcement Media Training
 Public Safety Communications and Simulations - Advanced Level Information Officer
 Leadership and Mentoring Institute - Miles College-2015 Graduate-AABHE
University ofHouston - Downtown
 B.S. in Sociology (December 2007)
 PROFESSIONAL PRESENTATIONS
 NEO (New Employee Orientation): Present at this event once monthly on behalf of the department.
 “Department of Public Safety Now…Not on Our Watch!”
 “#MYCAMPUSMYSAFETY”
Williams Lea/Jackson Walker; Beck,Redden, Secrest
Office Service Associate (July 2002 to November 2006)
 Managed client intake; was responsible for drafting and filing documents, responded to client calls
and requests.
 Handled document retention of legal documents, prepared over 20 shipments online daily; distributed
incoming and outgoing mail to 50+ employees;
 Assisted with the preparations of pleadings and managing of various litigation being handled by the
firm.
 Performed document image scanning, document pulls, filings and privileged review
 Managed foreign and domestic travel arrangements for 2 attorneys on staff.
 Supervised staff of 10 people.
 PROFESSIONAL TRAININGS