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Planning for 2013

Christine Baker Marriage
     Michelle Ames
Make it the BEST YEAR yet!
  Make 2013 the BEST YEAR yet!
• How?
 Resolve to:
   1. Manage Time
   2. Manage Brand
   3. Manage Health
I WILL Manage My TIME
II WILL Manage my Time.
   WILL Manage My TIME

              8760 hours
      •2920 Sleeping
      •2920 Personal/Family
      •2920 Job



           8 hours a day per
                 category.
II WILL Manage my Time.
     WILL Manage My TIME

Your
time
is
VALUABLE!
II WILL Manage my Time.
      WILL Manage My TIME

* NYS Trained, Licensed and
Certified! … a PROFESSIONAL

*Do   not cheapen your craft
           – add value to it!

                    Your time is VALUABLE!
II WILL Manage my Time.
     WILL Manage My TIME
To Groupon or not to Groupon
   $80    $70.00
   $60
   $40              $35.00
   $20                         $17.50
    $0                                   $7.50    $10.00

         Original   Sold
          Price              Their Cut   Fees
                    Price                        Your Cut
Daily Deals
 Groupon, Living Social, Amazon, Etc.
• Financially detrimental
     Example: $70 massage
            Groupon will sell for $35
            Groupon will keep $17.50
  You will “make” $10 (minus overhead, taxes)
  Bottom line: You will net about $10 of an $70
  massage, and you will have to honor ALL of
  the deals you sell
Daily Deals
 Groupon, Living Social, Amazon, Etc.
• NYS Office of Professions warns against daily
  deals
• Will your regular clients be able to get in?
• Will you get a negative business reputation if
  new clients can’t get in when they think they
  should be able to?
• Many massage therapists feel that it cheapens
  the profession…and how will that help YOU in
  the field?
II WILL Manage my Time.
           WILL Manage My TIME

• Charge No Shows
 •   Policy in place
 •   Saturdays only?
 •   Early Capture of CC
 •   Prepaid program?
II WILL Manage my Time.
            WILL Manage My TIME

• Back to Back APPTs
  •   Manage Time
  •   Manage Paperwork
  •   Manage Yourself
  •   Newsblast and FBK
II WILL Manage my Time.
         WILL Manage My TIME

• Balance it ALL
    Family
    Work
    Me
II WILL Manage my Time.
            WILL Manage My TIME
• Keep a journal - 1 page per day - separated into 3
  sections: work, family, me. Write every activity you do
  in one of those sections. Then look back at the end of
  the week to see how effective you were and what you
  need to change.

• http://liveyourlegend.net/

• http://psychcentral.com/blog/archives/2012/08/13/ho
  w-to-start-meditating/
   – February 6th Meeting!
II WILL Manage my Time.
          WILL Manage My TIME

• Sharpen Your AX
  – CEUs
  – Conferences
  – Networking
  – Stay current
Continuing Education
• 36 hours every registration period
• Not required in first three years after licensure
• Up to 12 hours self-study
• 0-36 hours through online CE (Must be
  approved NYS CE provider)
• 0-36 hours through classroom CE (Must be
  approved NYS CE provider)
Continuing Education @ RMA
•   March 6: Client Stretches (2 CE hours)
•   March 10-11: Aromatherapy Class (14 CE hours)
•   June 5: Self Care and Body Mechanics (2 CE hours)
•   August 7: Pregnancy Refresher (2 CE hours)
•   September 4: Massage Law Refresher (2 CE hours)
•   November 6: Communication/Paperwork (2 CE
    hours)

                More in the works!
I WILL Manage My BRAND
I WILL Manage my Time.
I WILL Manage My BRAND

Q: Do I need a brand if I work for a
            spa/salon?




       A: YES!
I WILL Manage myBRAND
    I WILL Manage My   Time.


• Become an expert in something –
  diversify!
I WILL Manage myBRAND
    I WILL Manage My   Time.


• Engage in social media


 … but not let it take
 over my life!
I WILL Manage my BRAND
• You need to have a Facebook page or a Web
  page or both

• You need to post to your Facebook page at
  least 5 times a week (steal our content…that’s
  why its there)
I WILL Manage myBRAND
    I WILL Manage My   Time.
• Do my logo, collaterals, web site
  need a refresh?
I WILL Manage myBRAND
I WILL Manage My   Time.



           • How will I market
             myself this year?
Marketing Ideas
• Get a $1 Store Calendar and color!

• Craigslist – not a very good idea

• Be careful of fee-splitting (rewarding someone
  for sending you clients)
Marketing Ideas
• Postcards – send a January postcard inviting
  your clients to a healthy, happy and relaxed
  2013 by scheduling regular massage
• Introduction letters – send letters to local
  doctors, chiropractors, acupuncturists, salons,
  etc. welcoming their client referrals
• Read our monthly marketing ideas on our
  website (members only)
I WILL Manage myBRAND
    I WILL Manage My   Time.


• Update my LinkedIn profile
I WILL Manage myBRAND
    I WILL Manage My   Time.


• Take CEU classes and more!!
I WILL Manage myBRAND
    I WILL Manage My   Time.


• ALWAYS ALWAYS ALWAYS carry
 1. Business Cards – drive to your site
 2. Gift Certificates
Gift Certificate Law
• Gift certificates must be good for a minimum
  of 5 years from the date of issue.
• Upon expiration, gift certificate money
  collected and not redeemed must be
  surrendered to New York State.

  NYS: http://www.osc.state.ny.us/ouf/giftcards.htm
Gift Certificates –
     Our Recommendations/Ideas
• Add the term “non-transferrable without prior
  permission” to your gift certificates
• Number your gift certificates and keep good
  records of who purchased them, by whom
  they will be used, and how much they were
  sold for
• Some people put GC money into a separate
  account, and don’t add the money to their
  working account until the GC is redeemed
I WILL Manage My HEALTH
I WILL Manage my Time.
     I WILL Manage My HEALTH

• Find my energy window (when I have most
  energy during the day) and utilize it for my
  most important tasks
I WILL Manage my Time.
      I WILL Manage My HEALTH

•   Meditate – 5 minutes is all you
    need!
I WILL Manage my Time.
   I WILL Manage My HEALTH

• Laugh!
I WILL Manage my Time.
      I WILL Manage My HEALTH

•   Cut out stuff you don't enjoy
I WILL Manage my Time.
    I WILL Manage My HEALTH

• If I want to change my
  eating, create a food journal
I WILL Manage my Time.
    I WILL Manage My HEALTH

• If I need to exercise, find a workout
  buddy
Learning, Growing, Networking
• February 6, 7-9pm             •   August 7, 7-9pm
  Meditation for Massage            Pregnancy Massage Refresher*
  Therapists                    •   September 4, 7-9pm
• March 6, 7-9pm                    Massage Therapy Law
  Client Stretches*                 Refresher*
• April 3, 7-9pm                •   October 2, 7-9pm
  Business in the Round             Business in the Round
• May 1, 7-9pm                  •   November 6, 7-9pm
  Self-Defense Class                Client
• June 5, 7-9pm                     Communication, Paperwork, Etc
  Self Care and Body Mechanics*     .*
• July 7 (Sunday), 1pm-5pm      •   December 4, 7-9pm
  Massage Therapy Amazing Race      Tax Talk for Massage Therapists
  and Picnic
Questions?
• Ask tonight
• Email us at
  info@rochestermassagealliance.com
• Call us at 585-943-4609
• Stop in during open office hours

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Planning for 2013

  • 1. Planning for 2013 Christine Baker Marriage Michelle Ames
  • 2. Make it the BEST YEAR yet! Make 2013 the BEST YEAR yet! • How? Resolve to: 1. Manage Time 2. Manage Brand 3. Manage Health
  • 3. I WILL Manage My TIME
  • 4. II WILL Manage my Time. WILL Manage My TIME 8760 hours •2920 Sleeping •2920 Personal/Family •2920 Job 8 hours a day per category.
  • 5. II WILL Manage my Time. WILL Manage My TIME Your time is VALUABLE!
  • 6. II WILL Manage my Time. WILL Manage My TIME * NYS Trained, Licensed and Certified! … a PROFESSIONAL *Do not cheapen your craft – add value to it! Your time is VALUABLE!
  • 7. II WILL Manage my Time. WILL Manage My TIME To Groupon or not to Groupon $80 $70.00 $60 $40 $35.00 $20 $17.50 $0 $7.50 $10.00 Original Sold Price Their Cut Fees Price Your Cut
  • 8. Daily Deals Groupon, Living Social, Amazon, Etc. • Financially detrimental Example: $70 massage Groupon will sell for $35 Groupon will keep $17.50 You will “make” $10 (minus overhead, taxes) Bottom line: You will net about $10 of an $70 massage, and you will have to honor ALL of the deals you sell
  • 9. Daily Deals Groupon, Living Social, Amazon, Etc. • NYS Office of Professions warns against daily deals • Will your regular clients be able to get in? • Will you get a negative business reputation if new clients can’t get in when they think they should be able to? • Many massage therapists feel that it cheapens the profession…and how will that help YOU in the field?
  • 10. II WILL Manage my Time. WILL Manage My TIME • Charge No Shows • Policy in place • Saturdays only? • Early Capture of CC • Prepaid program?
  • 11. II WILL Manage my Time. WILL Manage My TIME • Back to Back APPTs • Manage Time • Manage Paperwork • Manage Yourself • Newsblast and FBK
  • 12. II WILL Manage my Time. WILL Manage My TIME • Balance it ALL Family Work Me
  • 13. II WILL Manage my Time. WILL Manage My TIME • Keep a journal - 1 page per day - separated into 3 sections: work, family, me. Write every activity you do in one of those sections. Then look back at the end of the week to see how effective you were and what you need to change. • http://liveyourlegend.net/ • http://psychcentral.com/blog/archives/2012/08/13/ho w-to-start-meditating/ – February 6th Meeting!
  • 14. II WILL Manage my Time. WILL Manage My TIME • Sharpen Your AX – CEUs – Conferences – Networking – Stay current
  • 15. Continuing Education • 36 hours every registration period • Not required in first three years after licensure • Up to 12 hours self-study • 0-36 hours through online CE (Must be approved NYS CE provider) • 0-36 hours through classroom CE (Must be approved NYS CE provider)
  • 16. Continuing Education @ RMA • March 6: Client Stretches (2 CE hours) • March 10-11: Aromatherapy Class (14 CE hours) • June 5: Self Care and Body Mechanics (2 CE hours) • August 7: Pregnancy Refresher (2 CE hours) • September 4: Massage Law Refresher (2 CE hours) • November 6: Communication/Paperwork (2 CE hours) More in the works!
  • 17. I WILL Manage My BRAND
  • 18. I WILL Manage my Time. I WILL Manage My BRAND Q: Do I need a brand if I work for a spa/salon? A: YES!
  • 19. I WILL Manage myBRAND I WILL Manage My Time. • Become an expert in something – diversify!
  • 20. I WILL Manage myBRAND I WILL Manage My Time. • Engage in social media … but not let it take over my life!
  • 21. I WILL Manage my BRAND • You need to have a Facebook page or a Web page or both • You need to post to your Facebook page at least 5 times a week (steal our content…that’s why its there)
  • 22. I WILL Manage myBRAND I WILL Manage My Time. • Do my logo, collaterals, web site need a refresh?
  • 23. I WILL Manage myBRAND I WILL Manage My Time. • How will I market myself this year?
  • 24. Marketing Ideas • Get a $1 Store Calendar and color! • Craigslist – not a very good idea • Be careful of fee-splitting (rewarding someone for sending you clients)
  • 25. Marketing Ideas • Postcards – send a January postcard inviting your clients to a healthy, happy and relaxed 2013 by scheduling regular massage • Introduction letters – send letters to local doctors, chiropractors, acupuncturists, salons, etc. welcoming their client referrals • Read our monthly marketing ideas on our website (members only)
  • 26. I WILL Manage myBRAND I WILL Manage My Time. • Update my LinkedIn profile
  • 27. I WILL Manage myBRAND I WILL Manage My Time. • Take CEU classes and more!!
  • 28. I WILL Manage myBRAND I WILL Manage My Time. • ALWAYS ALWAYS ALWAYS carry 1. Business Cards – drive to your site 2. Gift Certificates
  • 29. Gift Certificate Law • Gift certificates must be good for a minimum of 5 years from the date of issue. • Upon expiration, gift certificate money collected and not redeemed must be surrendered to New York State. NYS: http://www.osc.state.ny.us/ouf/giftcards.htm
  • 30. Gift Certificates – Our Recommendations/Ideas • Add the term “non-transferrable without prior permission” to your gift certificates • Number your gift certificates and keep good records of who purchased them, by whom they will be used, and how much they were sold for • Some people put GC money into a separate account, and don’t add the money to their working account until the GC is redeemed
  • 31. I WILL Manage My HEALTH
  • 32. I WILL Manage my Time. I WILL Manage My HEALTH • Find my energy window (when I have most energy during the day) and utilize it for my most important tasks
  • 33. I WILL Manage my Time. I WILL Manage My HEALTH • Meditate – 5 minutes is all you need!
  • 34. I WILL Manage my Time. I WILL Manage My HEALTH • Laugh!
  • 35. I WILL Manage my Time. I WILL Manage My HEALTH • Cut out stuff you don't enjoy
  • 36. I WILL Manage my Time. I WILL Manage My HEALTH • If I want to change my eating, create a food journal
  • 37. I WILL Manage my Time. I WILL Manage My HEALTH • If I need to exercise, find a workout buddy
  • 38. Learning, Growing, Networking • February 6, 7-9pm • August 7, 7-9pm Meditation for Massage Pregnancy Massage Refresher* Therapists • September 4, 7-9pm • March 6, 7-9pm Massage Therapy Law Client Stretches* Refresher* • April 3, 7-9pm • October 2, 7-9pm Business in the Round Business in the Round • May 1, 7-9pm • November 6, 7-9pm Self-Defense Class Client • June 5, 7-9pm Communication, Paperwork, Etc Self Care and Body Mechanics* .* • July 7 (Sunday), 1pm-5pm • December 4, 7-9pm Massage Therapy Amazing Race Tax Talk for Massage Therapists and Picnic
  • 39. Questions? • Ask tonight • Email us at info@rochestermassagealliance.com • Call us at 585-943-4609 • Stop in during open office hours