The document discusses the digital transformation of the financial services sector. It begins by outlining how individuals are more connected and have higher expectations, forcing operations and business models to transform. It then discusses how value chains will fragment as functions are contested across industries, leading to industry convergence and the emergence of ecosystems. The digital transformation is shifting strategies to focus on customer experience and operational excellence. This implies rethinking IT systems to have both systems of engagement for innovation and systems of record for optimization. Microservices architectures are increasingly being adopted to improve agility. IBM Bluemix is presented as a platform that can accelerate innovation through its breadth of services and underlying infrastructure. An example of a bank using these technologies to reduce time to market and improve customer experience
Empowering Africa's Next Generation: The AI Leadership Blueprint
IBM - Transformation digitale et le SI des banques
1. La transformation digitale
et le secteur des services financier
Février 2016
Rodolphe Lezennec
Client Technical Advisor – Banking
Rodolphe.lezennec@ma.ibm.com