Keys of success
Integrity & Ethics
Ability to Multitask
Al Qaizi Bldg. Fish Roundabout, Diera, Dubai, UAE
For over 4 years of experience in UAE, Singapore & Philippines. Skilled in Admin, Cashier, Supervisor, Customer service
and HR Assistant. Looking for a unique opportunity to join an organization that offers long term progression and stability to a
successful candidate and new responsibilities & challenges in growth oriented progressive institution with a winning team to
significantly contribute to the overall success of the organization and a pathway to build a perfect career.
ICONIC International LLC (Dubai Mall)
Supervisor In-Charge- August 2013 to Present
Listening to customer requirements and presenting appropriately to make a sale.
Greet customers entering establishments.
Receive payment by cash, check, credit cards, vouchers or automatic debits.
Issue receipts, refunds,credits, or change due to customers.
Managing and motivating the team to increase sales and ensure efficiency
Managing stocks levels and making key decisions on stock control
Analyzing sales figures and forecasting future sales volumes to maximize the profit.
Dealing staffing issues such as conducting appraisals performance reviews, as well as providing or organizing
training and development.
Ensuring standards for quality, customer service and health and safety are met.
Resolving health and safety,legal and security issues
Responding to customer complain and comments.
Organizing sales, promotion events
Touring the sales floor regularly, talking to colleagues and customers, identifying or resolving urgent issues
Maintaining awareness of market trends in retail industry and monitoring what competitors are doing,
Dealing with sales, as and when required
Dealing with full admin works.
Watami Food Service Singapore Pte. Ltd.
AdminSpecialist, 28 January 2012 to08 December 2012
Award: Most Valuable Player (MVP) for June 2012
Provide general administrative and clerical support including mailing, scanning, faxing and copying to
Answer all incoming calls, acquire all required information from the clients with regards to their enquiry and
transfer them to the right consultant as necessary.
In-charge of monitoring, distributing the office and pantry supplies. Inform the office manager if there is need to
purchase further supplies.
Maintaining calendars and daily schedules, scheduling appointments and arranging meetings.
Organize travel schedules and book reservations.
Compile and update employee records (hard and soft copies).
Schedules meetings and interviews as requested by the CEO and other department heads.
Interact professionally with all levels of staff and maintain the highest levelof confidentiality; known for tact and
diplomacy in handling sensitive issues.
2. ANACEP Enterprise
Human ResourceAssistant, 10 June 2010 to20 December 2011
Calamba City, Laguna, Philippines
Capture employee data on the HR information (sign on, transition & termination)
File HR documentation
Schedule and book internaltraining
Compile and place adverts for recruitment
Prepare interview packs
Coordinate the employee induction and orientation process.
On the Job Training:
Stotsenberg LeisurePark and Hotel Corp.
HR Assistant- Management Trainee
Clark field Angeles City, Philippines
April 19 2010 to May 20 2010
Tertiary: Bachelor of Sciencein Business Administration
Major in Human ResourceDevelopment Management
Angeles University Foundation, Angeles City, Philippines
June 2007 toApril 2011
Civil Status: Single
Birth Place: Magalang,Pampanga,Philippines
Religion: Roman Catholic
Specials and Essential SKILLS
Proficient in MS Word, MS Excel, Microsoft Outlook, Microsoft Power Point.
Trustworthy and can handle confidential information
Detail-oriented and able to prioritize, can perform several tasks at once.
Good ability to concentrate over long periods.
Good customer service skills.
A willingness to work flexibly.
A fast learner, cheerfulwith positive attitude.
Able to work under pressure.
Character reference is available uponrequest.
I hereby certify that the above information are true and correct to the best of my knowledge.
Ocampo, Rogelio Jr.