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IT BUSINESS ANALYST
GET YOUR JOB OF
IT BUSINESS ANALYST
 BUSINESSANALYST JOB DESCRIPTION
 BUSINESS ANALYST SKILLS
 USES AND BENEFITS OF BUSINESS ANALYTICS
 APPLICATIONS OF BUSINESSANALYTICS
 BUSINESSANALYST CASE STUDIES
 TECHNICAL INTERVIEW QUESTION & ANSWERS
 HR INTERVIEW QUESTION AND ANSWERS
BUSINESS ANALYST JOB DESCRIPTION
• IT business analysts are experts in both business administration and
information technology. Their primary responsibilities include liaising between
IT and the executive branch, improving the quality of IT services, and analyzing
business needs.
• IT business analysts are responsible for enhancing the quality of IT products
and services, analyzing data to inform business decisions, and finding
technological solutions to business needs, among other duties.
• The best IT business analysts have exceptional interpersonal skills as they need
to act as a communication link between the IT and Executive branches.
• Business Analytics refers to the study of data through statistical analysis,
forming predictive models, applying relevant optimization techniques and
further communicating these derived results to customers, business partners,
and college executives. It adopts quantitative methods and evidence is required
for data to build certain models for businesses and make profitable decisions.
Thus, Business Analytics majorly depends on and uses Big Data.
BUSINESS ANALYST JOB DESCRIPTION
BUSINESS ANALYST SKILLS
Understanding the Business Objective
 A business analyst should be able to comprehend an organization’s
goals and problems.
 It requires them to recognize business problems and come up with
the most suited solution.
 It is good if business analysts have domain knowledge in the
organization they are working in. This will help them with the
required deliverables.
 In most cases, business analysts work towards enabling a change
with the motive of increasing sales, scale-up production, improving
revenue streams, etc.
 Understanding the business motive is the first step in a business
analyst’s life; it is a special skill by itself. Now, let’s proceed to the
next set of business analyst skills.
BUSINESS ANALYST SKILLS
Analytical and Critical Thinking
 As the famous quote by Thomas Alva. Edison goes: “Five percent of the
people think;
 ten percent of the people think they think; and the other eighty-five
percent would
 rather die than think.”
 This shows that, although thinking sounds basic, it is an underrated ability.
Analytical and critical thinking is one of the core business analyst skills.
 A business analyst must analyze and translate the client’s requirements
distinctly.
 Business analysts focus on gathering and understanding the client’s needs.
Critical thinking enables them to prioritize business requirements.
 A good analytical bend of mind will help a business analyst reach the stated
BUSINESS ANALYST SKILLS
Communication and Interpersonal Skills
 The next skill in our list of business analyst skills are commonly heard of
skills - communication and interpersonal skills.
 Being understood is as important as understanding. You should have the
ability to communicate concisely with the stakeholders and clients with
regard to the requirements.
 A business analyst uses communication and interpersonal skills at
different phases, for example: when a project is being launched, while
collecting requirements, when collaborating with stakeholders, while
validating the final solution, and so on.
 Business Analysts use verbal and written communication to convey ideas,
facts, and opinions to stakeholders.
 Good communication and interpersonal skills will give confidence to a
business analyst while facilitating meetings.
BUSINESS ANALYST SKILLS
Negotiation and Cost-Benefit Analysis
 Needless to say, negotiation is a crucial skill every business analyst must-have.
The next skill on our list of business analyst skills is the negotiation and cost-
benefit analysis.
 Business analysts negotiate at every project phase. At the initial stage of a
project, negotiation skills are used to decide what they must include in the
project's vision.
 Business analysts then use their negotiation skills to determine which requests
turn into requirements and their priority levels.
 As the project progresses, negotiation skills play a significant role in deciding the
functional design that fulfills the requirements. Negotiation skills are also used to
make technical decisions.
 Business analysts carry out a cost-benefit analysis to assess the costs and
benefits expected in a project. When organizations undertake new projects,
business analysts make use of cost-benefit analysis to establish if they should
BUSINESS ANALYST SKILLS
Decision-Making Skills
 At number five, we have another non-technical skill, and that is decision-
making skills.
 The decisions made by a business analyst has a direct and indirect impact on
the company's business. Hence, they should think of all the aspects before
presenting their decision.
 Before making a decision, a business analyst interprets the problem and
finds alternative business approaches.
 They then test all the alternative approaches and make a decision based on
their thoughts regarding these approaches. They finally test and implement
the solution.
 Business analysts also take the last call in ensuring that a particular technical
design conforms to the discussed business requirements or not.
BUSINESS ANALYST SKILLS
Programming Languages
 Business analysts should have hands-on programming knowledge in
order to perform quicker and better data analysis.
 Knowledge of R and Python is extremely beneficial. Complex problems
can be solved by writing efficient codes.
 R and Python comprise several libraries and packages for data wrangling,
data manipulation, data visualization, and analytics. Additionally, a
sound understanding of statistical software like SAS and SPSS is
recommended.
 With the help of the above programming languages, massive data can be
analyzed and visualized finely. Also, business models can be created for
making business predictions
BUSINESS ANALYST SKILLS
Creation of Reports and Dashboards
The next vital skill we have is the creation of reports and
dashboards.
Business analysts must be proficient in using various business
intelligence tools for creating reports and dashboards.
Business analysts develop general reports and dashboard reports
to solve decision-making problems.
Sound knowledge of Tableau, QlikView, and Power BI is necessary
to make different reports based on the business requirements.
BUSINESS ANALYST SKILLS
Database and SQL
 The next skill every business analyst should have is the knowledge of
database and SQL.
 Business analysts most often work with structured data. In order to store
and process this heavy data, they should have a sound understanding of
relational databases like Microsoft SQL Server, MySQL database, Oracle
DB, as well as NoSQL databases.
 Every business analyst must carry hands-on experience with SQL. This
will help them access, retrieve, manipulate, and analyze data.
 They must write data definition and data manipulation commands like
create, delete, select, update, insert, etc.
BUSINESS ANALYST SKILLS
Microsoft Excel
 Next, in our list of business analyst skills is knowledge of Microsoft Excel. This is
a fundamental skill that every business analyst must-have.
 Excel is one of the oldest and strongest analytics and reporting tools; business
analysts use it to perform several calculations, data, and budget analysis to
unravel business patterns.
 They summarize data by creating pivot tables. They make different charts using
Excel to generate dynamic reports related to a business problem.
 Excel is used to create revenue growth models for new products based on recent
customer forecasts, plan an editorial calendar, list expenses for products, and
create charts to show how close the product is to budget across each category.
 Business analysts use Excel to calculate customer discounts based on monthly
purchase volume by product. They even summarize customer revenue by product
to find areas where there is a need to build stronger customer relationships.
BUSINESS ANALYST SKILLS
Documentation and Presentation
 Last, in the list of business analyst skills, we have documentation and
presentation.
 A business analyst should document their project teachings and results
very well, clearly, and concisely.
 They should confidently present their project findings and outcomes in
front of the stakeholders and clients. With the help of organized
documentation, business analysts can communicate technical concepts
easily to non-technical employees.
 Jotting down project lessons is vital, as this will help them make better
decisions in the future.
 Later, if similar problems crop up, business analysts can use the previous
solutions, thereby saving time and preventing unwanted issues.
BUSINESS ANALYST SKILLS
BUSINESS ANALYST SKILLS
Documentation and Presentation
 Last, in the list of business analyst skills, we have documentation and
presentation.
 A business analyst should document their project teachings and results
very well, clearly, and concisely.
 They should confidently present their project findings and outcomes in
front of the stakeholders and clients. With the help of organized
documentation, business analysts can communicate technical concepts
easily to non-technical employees.
 Jotting down project lessons is vital, as this will help them make better
decisions in the future.
 Later, if similar problems crop up, business analysts can use the previous
solutions, thereby saving time and preventing unwanted issues.
USES AND BENEFITS OF BUSINESS ANALYTICS
 Business Analytics is adopted by companies to facilitate data-driven
decisions. The insight that is arrived at with the help of business analytics
enables companies to optimize their various processes to provide even
better results and thus achieve a competitive advantage over others.
 To carry out data mining and exploring new data to find new patterns
and relationships.
 To carry out statistical and quantitative analysis to provide explanations
for certain occurrences.
 Test previous decisions are taken with the help of A/B testing and
multivariate testing.
 Deploy predictive modeling to predict future outcomes.
USES AND BENEFITS OF BUSINESS ANALYTICS
Three of the most important goals that companies acknowledged
with the adoption of data analytics were the ability to reduce costs,
increase profitability and improved risk management.
USES AND BENEFITS OF BUSINESS ANALYTICS
Identifying Business Opportunities
 It is true that analyzing data increases productivity and efficiency, but also lends to
finding new opportunities which could have been otherwise overlooked. Thus,
businesses unknowingly rely on intelligence for their potential growth. Models are
based on data analytics which gives an insight into the customer’s buying behavior
and pattern which can help in devising strategies for the company.
 Based on this, analytics can help to identify and thus rectify areas of concern
based on the derived reading of the data. Nowadays, Big Data is also being used in
HR to recruit candidates that fit into the respective company’s culture and
workplace. This is possible due to a careful assessment of the candidate through
the collected data.
USES AND BENEFITS OF BUSINESS ANALYTICS
Improved Customer Targeting Strategies
• There is a lot of information available on the web that can be used
for predictive analytics which can identify a customer’s experience
and importance with a particular brand or company. Buyer instincts
and patterns can help the company delve into the minds of their
customers through examining buying behaviors, internet browsing
habits and incorporating that information as well as implementing
them into your strategies.
USES AND BENEFITS OF BUSINESS ANALYTICS
Improved Internal Processes
A company or business can have an insight and a clear view of their
own system and identify what they are doing efficiently and what can
be improved within their organizations. After identifying a problem,
analysts can provide answers to essential questions like:
What caused the problem? – through Reports
Why did it happen? – through Diagnosis
What can be expected in the future? – through Predictions
What steps to take ahead? – through Recommendations
APPLICATIONS OF BUSINESS ANALYTICS
Finance
BA is of utmost importance to the finance sector. Data Scientists are
in high demand in investment banking, portfolio management,
financial planning, budgeting, forecasting, etc.
For example: Companies these days have a large amount of financial
data. Use of intelligent Business Analytics tools can help use this
data to determine the products’ prices. Also, on the basis of
historical information Business Analysts can study the trends on the
performance of a particular stock and advise the client on whether to
retain it or sell it.
APPLICATIONS OF BUSINESS ANALYTICS
Marketing
Studying buying patterns of consumer behaviour, analysing trends,
help in identifying the target audience, employing advertising
techniques that can appeal to the consumers, forecast supply
requirements, etc.
For example: Use Business Analytics to gauge the effectiveness and
impact of a marketing strategy on the customers. Data can be used
to build loyal customers by giving them exactly what they want as
per their specifications.
APPLICATIONS OF BUSINESS ANALYTICS
HR Professionals
HR professionals can make use of data to find information about
educational background of high performing candidates, employee
attrition rate, number of years of service of employees, age, gender,
etc. This information can play a pivotal role in the selection
procedure of a candidate.
For example: HR manager can predict the employee retention rate on
the basis of data given by Business Analytics.
APPLICATIONS OF BUSINESS ANALYTICS
CRM
Business Analytics helps one analyse the key performance indicators,
which further helps in decision making and make strategies to boost
the relationship with the consumers. The demographics, and data
about other socio-economic factors, purchasing patterns, lifestyle,
etc., are of prime importance to the CRM department.
For example: The company wants to improve its service in a
particular geographical segment. With data analytics, one can predict
the customer’s preferences in that particular segment, what appeals
to them, and accordingly improve relations with customers.
APPLICATIONS OF BUSINESS ANALYTICS
Manufacturing
Business Analytics can help you in supply chain management,
inventory management, measure performance of targets, risk
mitigation plans, improve efficiency in the basis of product data, etc.
For example: The Manager wants information on performance of a
machinery which has been used past 10 years. The historical data
will help evaluate the performance of the machinery and decide
whether costs of maintaining the machine will exceed the cost of
buying a new machinery.
APPLICATIONS OF BUSINESS ANALYTICS
Credit Card Companies
Credit card transactions of a customer can determine many factors:
financial health, life style, preferences of purchases, behavioral
trends, etc.
For example: Credit card companies can help the retail sector by
locating the target audience. According to the transactions reports,
retail companies can predict the choices of the consumers, their
spending pattern, preference over buying competitor’s products, etc.
This historical as well as real-time information helps them direct
their marketing strategies in such a way that it hits the dart and
reaches the right audienc
BUSINESS ANALYST INTERVIEW CASE STUDIES
Q: As a business analyst you have to work with all types of people in different positions
throughout a company. How would you deal with a difficult stakeholder?
A: You have to be able to navigate different personalities and positions as a business
analyst. A candidate who knows how to deal with all types of people at all levels of business
is the key to success.
• Problem skills
• Communication skills
• Ability to diffuse difficult situations
Example:
“First I’d try to determine why they were upset or being difficult; once you know what the
problem is you can better tackle the issue. Once I had an understanding of what their
concerns were when the opportunity arose, I’d seek to address their issues with a measured,
reasoned response backed up with the necessary data to bolster the points I’m addressing.”
BUSINESS ANALYST INTERVIEW CASE STUDIES
Q: A client has a Christmas-themed e-commerce shop that sells five items. What
are some potential problems you foresee with their revenue streams?
A: A business analyst needs to be able to evaluate a situation and diagnose the
problem and solution for clients. This question gives insight on how the candidate
tackles common business problems a client may have.
• Showcases business analyst skills
• Critical thinking skills
• Assessment abilities
Example:
“First I’d try to determine why they were upset or being difficult; once you know what
the problem is you can better tackle the issue. Once I had an understanding of what
their concerns were when the opportunity arose, I’d seek to address their issues with a
measured, reasoned response backed up with the necessary data to bolster the points
I’m addressing.”
BUSINESS ANALYST INTERVIEW CASE STUDIES
Q: Are you are familiar with SQL queries? What are the different parts of an SQL
Statement?
A: It isn’t necessary for a business analyst to have advanced technical skills, but it
helps if they have skills in SQL and relational database technology. This question
shows their familiarity with and understanding of SQL.
• Technical skills
• Understanding SQL documents
• Advanced analysis skills
• Example:
“An SQL statement has three parts. There is the Data Definition Language or
DDL, the Data Manipulation Language or DML, and the Data Control Language or
DCL.”
•
BUSINESS ANALYST INTERVIEW CASE STUDIES
Q: In your experience as a business analyst, what is the most important aspect of
analytical reporting?
A: Candidate should understand the importance of analytical reporting, its
limitations and how it relates to the work they do. This question has them explain
why and how they believe analytical reporting is important.
• Ability to think critically
• Understanding of business analysis
• Shows analysis skills
Example:
“The ability to solve problems or make decisions based on evidence instead of
guesses and assumptions is the most important aspect of analytical reporting.
Data alone won’t solve problems, but it gives you the tools to make well-reasoned
decisions that you can explain and justify even if the decision itself doesn’t work
out the way you expected.”
BUSINESS ANALYST INTERVIEW CASE STUDIES
Q: Can you describe a time when you had to steer a client toward a different course of
action than the one they were set on taking?
A: Being a business analyst isn’t about telling a client what they want – it is about
telling a client what is best for their business. This question shows how a candidate
handles telling a client something they may not want to hear.
• Problem-solving ability
• Ability to handle difficult situations
• Business analysis ability
Example:
“I once had a client who wanted to expand a product line for their store, yet they were
struggling to sell many of the products they already carried. Using detailed sales
analysis as well as their current profit and loss statement, I explained to them exactly
why they should not expand their current line of products, and that they would need to
drastically reduce what they were currently selling because only 20 percent of it was
profitable for the business.”
BUSINESS ANALYST INTERVIEW CASE STUDIES
Q: Name three types of diagrams or charts that business analysts use, and explain
why they are important.
A: Business analysts use numerous charts, diagrams and other documents. You
want to ensure the candidate is familiar with these documents and understands
how to apply them to clients’ cases.
• Visual modeling
• Understanding basic business analyst charts
• Understand how to implement those charts
Example:
“First there are flowcharts. They are essential because they provide a visual
representation of a system, which is easy for clients to understand. There are also
Activity Diagrams, and their purpose is to showcase the diverse activities occurring
in different departments. And then there are Use Case Diagrams that show who
interacts with a system and what primary goals they achieve with it.”
BUSINESS ANALYST INTERVIEW CASE STUDIES
Q: How do you explain highly technical information to stakeholders and
decision-makers?
A: Business analysts play a key role in guiding cohesive decision-making at
their clients' business. Successful business analysts must be able to use
persuasion and negotiation skills to influence various stakeholders and
convince them to agree on a project's specifications. This question
assesses a candidate's ability to apply their soft skills to a challenging
situation and achieve unity on a project.
• A strong response should include:
• Strategic reasoning tactics
• Experience gaining support from others
• Emphasis on data and research
BUSINESS ANALYST INTERVIEW CASE STUDIES
Q: How do you explain highly technical information to stakeholders
and decision-makers?
A: Here's an example answer:
Example: "Stakeholder buy-in is critical to the success of any project,
so I would be sure to front-load discussions about their expectations
before getting too deep into a project. I'd priorities, allowing me to
emphasize parts of the project that will meet their goals. Next, I'd
summarize the critical aspects of our market research and risk
analysis so that my reasoning would be clear to all stakeholders
involved, then use the STAR method to outline my suggested
response to the client's problems."
TECHNICAL INTERVIEW QUESTION & ANSWERS
• Who is a Business Analyst?
A business analyst is a person who analyzes an organization or
business domain (real or hypothetical) and documents its business,
processes, or systems, assessing the business model or its
integration with technology. However, organizational titles vary such
as analyst, business analyst, business systems analyst or maybe
systems analyst.
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is a flowchart?
Flowcharts are used to show the complete flow of systems through
symbols and diagrams. It shows that what information is needed in a
process and where it is stored, and how it moves through a system
to accomplish an objective. A flowchart is used to solve the problem.
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is the importance of the flowchart?
The flowchart is essential because it makes the system easy to
understand for the developers and all concerned people.
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is SDLC?
SDLC is an acronym stands for Software Development Life Cycle.
Sometimes, it is also called System Development Life Cycle or
Application Development Life Cycle. It is used to describe the
process of planning, creating, testing and deploying an
information system. The SDLC process includes five phases:
 Planning
 Analysis
 Design
 Implementation
 Maintenance
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is project management? Can you explain?
Project management is the process of planning, organizing,
motivating and controlling resources, procedures, and protocols to
achieve a specific goal. It is used to coordinate scientific and daily
problems. The primary challenge to project management is to meet
all the project goals. These are time, quality, scope, budget, etc.
•
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What are the different types of SDLC models?
Following are the different SDLC models:
• Waterfall Model
• Iterative Model
• V-Model
• Spiral Model
• Prototype model, etc.
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What do you know about Risk and Issue?
Risk: Risk is something which you can forecast and can handle by
formulating mitigation plans.
Issue: Risk which happened is known as Issue. Once the problem has
occurred, it is solved by contingency management or Issue
management. Generally, issues are not resolved, but you can get a
lesson from there for other projects.
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is SDD?
SDD stands for System Design Document. It is a middle step dividing
between business users and developers
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is a use case diagram?
A use case diagram is a tool. It is used to explain the entire business
environment. It shows many related events or actions that are
performed by a single actor.
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What are the essential phases of SDLC?
Following are the essential phases of SDLC:
• Planning Stage
• Defining Stage
• Designing Stage
• Building Stage
• Testing Stage
• Deployment
TECHNICAL INTERVIEW QUESTION & ANSWERS
• In your previous experience, what kind of documents you have
created?
I have worked on, Functional Specification Documents, Technical
Specification Documents, Business Requirements Documents, Use
Case Diagram, etc.
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is SaaS?
SaaS refers to Software as a Service. It is related to cloud computing.
It is different from other software bundles as you don't need this
type of software to be installed on your machine. All you need is an
Internet connection and a Web Browser to use it.
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is OLTP Systems?
OLTP refers to On-Line Transaction Processing. Such systems are
capable of performing database transactions and are meant to
provide excellent speed for database transactions. These systems
are mainly used for data entry and retrieving data from the database
TECHNICAL INTERVIEW QUESTION & ANSWERS
• What is INVEST?
INVEST is an abbreviation of Independent, Negotiable, Valuable,
Estimable, Sized appropriately, and Testable. This term is used by
business analysts and project managers to deliver quality services
and products.
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
• Explain your typical work tactic for a project?
Firstly, you must clarify your role and determine the stakeholder's perspective in
the project. You should define primary objectives along with reconciling the
expectations conflict among stakeholders.
• Create a work plan listing steps, timelines, and deliverables.
• Define actionable and concise requirements.
• Ensure technical implementation, as many solutions require the support of IT
teams.
• Create documentation and train end-users to implement the solution.
• Finally, assess the value of the project. Did it work, or any follow-ups are
needed?
• You should focus on your experience to describe your skills and explain the
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
Explain the business analysis process flow.
• Information gathering
• Identify the key stakeholders
• Identify the business objective
• Determine the available options
• Scope the definition
• Define the delivery plan
• Define the requirements of the project
• Implementation and evaluation
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
• How do you perform risk management in your project?
A risk is defined as an uncertain event that causes a threat to the
existing business, which can cause an impact on revenue or
sometimes on the profits of a business. Risk-management
techniques such as risk avoidance, reduction, transfer, and
acceptance can be used. We have to identify, analyze, evaluate, and
control the risk in a business.
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
• How do you perform risk management in your project?
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
Sl. No. Software Development Life Cycle
(SDLC)
Project Life Cycle (PLC)
1 Used for developing particular
software products
Used for developing a new
product in the business
2 Mostly involves single software
across different phases
Involves multiple software in a
single customer scenario
3 SDLC phases include requirement
gathering, design, coding,
documentation, operations, and
maintenance
PLC phases include Idea
generation, screening,
research, development, testing,
and analysis
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
TECHNICAL INTERVIEW QUESTION & ANSWERS
(ADVANCED)
HR INTERVIEW QUESTION AND ANSWERS
HR INTERVIEW QUESTION AND ANSWERS
HR INTERVIEW QUESTION AND ANSWERS
HR INTERVIEW QUESTION AND ANSWERS
HR INTERVIEW QUESTION AND ANSWERS
HR INTERVIEW QUESTION AND ANSWERS
HR INTERVIEW QUESTION AND ANSWERS
HR INTERVIEW QUESTION AND ANSWERS
The HR interview rounds can make or break your opportunity to join your
dream company. Hence it is best to keep some tips in mind to ace this
interview.
• Do not fake! Be yourself. Bluffing during the HR interview should be
avoided at all costs.
• Answer to the point and while answering, be honest and truthful.
• Wear comfortable but formal clothes. Keep accessories to a bare minimum.
• Reach the venue on time. If the interview is scheduled online, then log in
at least 10-15 minutes earlier than the scheduled time and ensure that
your connection set up is alright.
• Do not sound dull while answering. Be enthusiastic and interactive with the
hiring managers. In case the interview is online, then remember to keep
your video on.
HR INTERVIEW QUESTION AND ANSWERS
Tell me about yourself.
• This is the universal question asked at the very first of any interview.
It sounds easy, right? But this is the most important question where
the candidates fail to create an impression with the interviewer as
most of the time they are not aware of what exactly needs to be
said.
HR INTERVIEW QUESTION AND ANSWERS
Tell me about yourself. Some tips to answer this question:
• Do not ask the interviewer what he wants to know about you. You may be asking
genuinely, but that just sounds rude.
• Do not speak what is already there in the resume. The interviewer wants to know
what they have not seen on the resume. And do not speak about anything
personal.
• Introduce yourself by including certain adjectives like problem-solving, innovation
and tech-savvy, creative, quick learner, etc. that best describe you in your
professional life to boost your chances.
• Cover what you have accomplished in your career and what work you have done in
the past which can help you excel in the position that you are being interviewed
for.
• You can also tell why you want the position and how the job is going to be perfect
for you.
HR INTERVIEW QUESTION AND ANSWERS
Sample answer could be:
• This is an energetic person, an effective communicator, and a quick
learner. I had did MBA in HR and Marketing and have B.E degree in
the Computer Science domain. I worked on various projects related
to the IT domain which provided me a great deal of technical
exposure along with the importance of working in a team and the
value of client satisfaction. I have worked on various enterprise-level
Analytical applications for helping companies solve problems like
ensuring business continuity, market research analysis, etc. So, I
believe I am a good fit for technology-centric roles in your company.
HR INTERVIEW QUESTION AND ANSWERS
Why do you want to work for our company?
• Another popular question asked by the interviewer to make sure that the
candidate has understood the job requirements and help the interviewer
understand the reason behind choosing their company for that job. You
should answer in such a way that the interviewer gets convinced that you
are a great fit for the role.
• Some tips to answer this question:
• Talk about the past projects that you had worked on that matches the
requirements of the current role.
• Talk about your career aspirations that are associated with this job role.
• Have the knowledge in hand about the company’s vision, mission, and the
work it has done in recent years that inspired you to join the organization.
HR INTERVIEW QUESTION AND ANSWERS
Sample answer:
I feel that with my current skill sets and my experience in the Business
Analytics domain, the job requirements this role presented are a
perfect match for me. I could visualize myself in that role as it aligned
with my career aspirations, skills, and expertise. Besides, I have
researched your company and found that it has impressive and
promising projections which made me excited to be a part of the
amazing future. I would take pride in working under the great
leadership of this company and I found this place to be a perfect fit
for utilizing my expertise along with the promising aspect of personal
growth.
HR INTERVIEW QUESTION AND ANSWERS
Why are you looking for a change?
Yet another commonly asked question for experienced candidates, the interviewer
wants to understand what made you look for different opportunities and identify if
there are any red flags. Whatever is the reason for changing your job, do not talk
negatively about the current employer. Do not divulge information about how bad
the work environment was, how poor the salary was as these are of no concern to
the interviewer. Keep the answer professional without sharing your woes.
Sample answer:
The reason I am looking for change is that I feel like now is the time to expand my
horizon. I have worked in my current company for quite a long time and while I am
grateful for all the opportunities that were presented to me there, I want to go
beyond my current role here, explore different avenues and take up challenging
roles and I believe that your company will be the perfect place for me to push and
grow myself as an individual.
HR INTERVIEW QUESTION AND ANSWERS
What are your greatest strengths and weaknesses?
• HR asks this question to get to know more about your characteristics and
your suitability for the job. It is also one of the standards and most
commonly asked questions.
• Sample answer:
I think one of my greatest strengths is that I am a great team player. I am
also a self-motivated and quick learning individual. Whatever task that I set
to do, I always give my best and complete it diligently well in advance. My
weakness would be that I am learning to master people skills while meeting
new individuals. I get nervous while talking to new people. I have been
working on this for quite a long time and I can say with utmost confidence
that I have come a long way.
HR INTERVIEW QUESTION AND ANSWERS
What is your current salary?
• This question is asked to make sure that the money that you make in your
current position falls within the budget that the interviewers want to
provide you with.
• Try your best to avoid telling your current salary.
• In the current hiring market, companies do not add anything more than
35%-40% of the current salary.
• Only in some cases where you are found to be the most perfect fit after excelling
in all the rounds of the interview, the companies would be willing to offer you
more hikes.
• Some companies have a specified range dedicated to a particular position.
• However, the job of the recruiter is to hire a candidate who can do more at
less cost. Hence, disclosing your current income might land you in an
HR INTERVIEW QUESTION AND ANSWERS
What to expect salary ?
• These kinds of questions are asked to find out if the interviewers
can afford to hire you based on their budget and the range that they
wish to offer. They want to ensure that your expectations and the
range provided by the company are aligned and you are satisfied
with it. It is very important to know and realize yourself worthwhile
answering these questions especially when your expectations are
more than what they are expecting to provide.
• You do not want to come across as a money-minded person nor do
you want to come across as a saint who is happy with being
underpaid. Also, this is the part where your negotiation skills also
come into play.
HR INTERVIEW QUESTION AND ANSWERS
What to expect salary ?
• These kinds of questions are asked to find out if the interviewers
can afford to hire you based on their budget and the range that they
wish to offer. They want to ensure that your expectations and the
range provided by the company are aligned and you are satisfied
with it. It is very important to know and realize yourself worthwhile
answering these questions especially when your expectations are
more than what they are expecting to provide.
• You do not want to come across as a money-minded person nor do
you want to come across as a saint who is happy with being
underpaid. Also, this is the part where your negotiation skills also
come into play.
HR INTERVIEW QUESTION AND ANSWERS
What to expect salary ?
• These kinds of questions are asked to find out if the interviewers
can afford to hire you based on their budget and the range that they
wish to offer. They want to ensure that your expectations and the
range provided by the company are aligned and you are satisfied
with it. It is very important to know and realize yourself worthwhile
answering these questions especially when your expectations are
more than what they are expecting to provide.
• You do not want to come across as a money-minded person nor do
you want to come across as a saint who is happy with being
underpaid. Also, this is the part where your negotiation skills also
come into play.

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Business Analyst Job Course.pptx

  • 2. IT BUSINESS ANALYST  BUSINESSANALYST JOB DESCRIPTION  BUSINESS ANALYST SKILLS  USES AND BENEFITS OF BUSINESS ANALYTICS  APPLICATIONS OF BUSINESSANALYTICS  BUSINESSANALYST CASE STUDIES  TECHNICAL INTERVIEW QUESTION & ANSWERS  HR INTERVIEW QUESTION AND ANSWERS
  • 3. BUSINESS ANALYST JOB DESCRIPTION • IT business analysts are experts in both business administration and information technology. Their primary responsibilities include liaising between IT and the executive branch, improving the quality of IT services, and analyzing business needs. • IT business analysts are responsible for enhancing the quality of IT products and services, analyzing data to inform business decisions, and finding technological solutions to business needs, among other duties. • The best IT business analysts have exceptional interpersonal skills as they need to act as a communication link between the IT and Executive branches. • Business Analytics refers to the study of data through statistical analysis, forming predictive models, applying relevant optimization techniques and further communicating these derived results to customers, business partners, and college executives. It adopts quantitative methods and evidence is required for data to build certain models for businesses and make profitable decisions. Thus, Business Analytics majorly depends on and uses Big Data.
  • 4. BUSINESS ANALYST JOB DESCRIPTION
  • 5. BUSINESS ANALYST SKILLS Understanding the Business Objective  A business analyst should be able to comprehend an organization’s goals and problems.  It requires them to recognize business problems and come up with the most suited solution.  It is good if business analysts have domain knowledge in the organization they are working in. This will help them with the required deliverables.  In most cases, business analysts work towards enabling a change with the motive of increasing sales, scale-up production, improving revenue streams, etc.  Understanding the business motive is the first step in a business analyst’s life; it is a special skill by itself. Now, let’s proceed to the next set of business analyst skills.
  • 6. BUSINESS ANALYST SKILLS Analytical and Critical Thinking  As the famous quote by Thomas Alva. Edison goes: “Five percent of the people think;  ten percent of the people think they think; and the other eighty-five percent would  rather die than think.”  This shows that, although thinking sounds basic, it is an underrated ability. Analytical and critical thinking is one of the core business analyst skills.  A business analyst must analyze and translate the client’s requirements distinctly.  Business analysts focus on gathering and understanding the client’s needs. Critical thinking enables them to prioritize business requirements.  A good analytical bend of mind will help a business analyst reach the stated
  • 7. BUSINESS ANALYST SKILLS Communication and Interpersonal Skills  The next skill in our list of business analyst skills are commonly heard of skills - communication and interpersonal skills.  Being understood is as important as understanding. You should have the ability to communicate concisely with the stakeholders and clients with regard to the requirements.  A business analyst uses communication and interpersonal skills at different phases, for example: when a project is being launched, while collecting requirements, when collaborating with stakeholders, while validating the final solution, and so on.  Business Analysts use verbal and written communication to convey ideas, facts, and opinions to stakeholders.  Good communication and interpersonal skills will give confidence to a business analyst while facilitating meetings.
  • 8. BUSINESS ANALYST SKILLS Negotiation and Cost-Benefit Analysis  Needless to say, negotiation is a crucial skill every business analyst must-have. The next skill on our list of business analyst skills is the negotiation and cost- benefit analysis.  Business analysts negotiate at every project phase. At the initial stage of a project, negotiation skills are used to decide what they must include in the project's vision.  Business analysts then use their negotiation skills to determine which requests turn into requirements and their priority levels.  As the project progresses, negotiation skills play a significant role in deciding the functional design that fulfills the requirements. Negotiation skills are also used to make technical decisions.  Business analysts carry out a cost-benefit analysis to assess the costs and benefits expected in a project. When organizations undertake new projects, business analysts make use of cost-benefit analysis to establish if they should
  • 9. BUSINESS ANALYST SKILLS Decision-Making Skills  At number five, we have another non-technical skill, and that is decision- making skills.  The decisions made by a business analyst has a direct and indirect impact on the company's business. Hence, they should think of all the aspects before presenting their decision.  Before making a decision, a business analyst interprets the problem and finds alternative business approaches.  They then test all the alternative approaches and make a decision based on their thoughts regarding these approaches. They finally test and implement the solution.  Business analysts also take the last call in ensuring that a particular technical design conforms to the discussed business requirements or not.
  • 10. BUSINESS ANALYST SKILLS Programming Languages  Business analysts should have hands-on programming knowledge in order to perform quicker and better data analysis.  Knowledge of R and Python is extremely beneficial. Complex problems can be solved by writing efficient codes.  R and Python comprise several libraries and packages for data wrangling, data manipulation, data visualization, and analytics. Additionally, a sound understanding of statistical software like SAS and SPSS is recommended.  With the help of the above programming languages, massive data can be analyzed and visualized finely. Also, business models can be created for making business predictions
  • 11. BUSINESS ANALYST SKILLS Creation of Reports and Dashboards The next vital skill we have is the creation of reports and dashboards. Business analysts must be proficient in using various business intelligence tools for creating reports and dashboards. Business analysts develop general reports and dashboard reports to solve decision-making problems. Sound knowledge of Tableau, QlikView, and Power BI is necessary to make different reports based on the business requirements.
  • 12. BUSINESS ANALYST SKILLS Database and SQL  The next skill every business analyst should have is the knowledge of database and SQL.  Business analysts most often work with structured data. In order to store and process this heavy data, they should have a sound understanding of relational databases like Microsoft SQL Server, MySQL database, Oracle DB, as well as NoSQL databases.  Every business analyst must carry hands-on experience with SQL. This will help them access, retrieve, manipulate, and analyze data.  They must write data definition and data manipulation commands like create, delete, select, update, insert, etc.
  • 13. BUSINESS ANALYST SKILLS Microsoft Excel  Next, in our list of business analyst skills is knowledge of Microsoft Excel. This is a fundamental skill that every business analyst must-have.  Excel is one of the oldest and strongest analytics and reporting tools; business analysts use it to perform several calculations, data, and budget analysis to unravel business patterns.  They summarize data by creating pivot tables. They make different charts using Excel to generate dynamic reports related to a business problem.  Excel is used to create revenue growth models for new products based on recent customer forecasts, plan an editorial calendar, list expenses for products, and create charts to show how close the product is to budget across each category.  Business analysts use Excel to calculate customer discounts based on monthly purchase volume by product. They even summarize customer revenue by product to find areas where there is a need to build stronger customer relationships.
  • 14. BUSINESS ANALYST SKILLS Documentation and Presentation  Last, in the list of business analyst skills, we have documentation and presentation.  A business analyst should document their project teachings and results very well, clearly, and concisely.  They should confidently present their project findings and outcomes in front of the stakeholders and clients. With the help of organized documentation, business analysts can communicate technical concepts easily to non-technical employees.  Jotting down project lessons is vital, as this will help them make better decisions in the future.  Later, if similar problems crop up, business analysts can use the previous solutions, thereby saving time and preventing unwanted issues.
  • 16. BUSINESS ANALYST SKILLS Documentation and Presentation  Last, in the list of business analyst skills, we have documentation and presentation.  A business analyst should document their project teachings and results very well, clearly, and concisely.  They should confidently present their project findings and outcomes in front of the stakeholders and clients. With the help of organized documentation, business analysts can communicate technical concepts easily to non-technical employees.  Jotting down project lessons is vital, as this will help them make better decisions in the future.  Later, if similar problems crop up, business analysts can use the previous solutions, thereby saving time and preventing unwanted issues.
  • 17. USES AND BENEFITS OF BUSINESS ANALYTICS  Business Analytics is adopted by companies to facilitate data-driven decisions. The insight that is arrived at with the help of business analytics enables companies to optimize their various processes to provide even better results and thus achieve a competitive advantage over others.  To carry out data mining and exploring new data to find new patterns and relationships.  To carry out statistical and quantitative analysis to provide explanations for certain occurrences.  Test previous decisions are taken with the help of A/B testing and multivariate testing.  Deploy predictive modeling to predict future outcomes.
  • 18. USES AND BENEFITS OF BUSINESS ANALYTICS Three of the most important goals that companies acknowledged with the adoption of data analytics were the ability to reduce costs, increase profitability and improved risk management.
  • 19. USES AND BENEFITS OF BUSINESS ANALYTICS Identifying Business Opportunities  It is true that analyzing data increases productivity and efficiency, but also lends to finding new opportunities which could have been otherwise overlooked. Thus, businesses unknowingly rely on intelligence for their potential growth. Models are based on data analytics which gives an insight into the customer’s buying behavior and pattern which can help in devising strategies for the company.  Based on this, analytics can help to identify and thus rectify areas of concern based on the derived reading of the data. Nowadays, Big Data is also being used in HR to recruit candidates that fit into the respective company’s culture and workplace. This is possible due to a careful assessment of the candidate through the collected data.
  • 20. USES AND BENEFITS OF BUSINESS ANALYTICS Improved Customer Targeting Strategies • There is a lot of information available on the web that can be used for predictive analytics which can identify a customer’s experience and importance with a particular brand or company. Buyer instincts and patterns can help the company delve into the minds of their customers through examining buying behaviors, internet browsing habits and incorporating that information as well as implementing them into your strategies.
  • 21. USES AND BENEFITS OF BUSINESS ANALYTICS Improved Internal Processes A company or business can have an insight and a clear view of their own system and identify what they are doing efficiently and what can be improved within their organizations. After identifying a problem, analysts can provide answers to essential questions like: What caused the problem? – through Reports Why did it happen? – through Diagnosis What can be expected in the future? – through Predictions What steps to take ahead? – through Recommendations
  • 22. APPLICATIONS OF BUSINESS ANALYTICS Finance BA is of utmost importance to the finance sector. Data Scientists are in high demand in investment banking, portfolio management, financial planning, budgeting, forecasting, etc. For example: Companies these days have a large amount of financial data. Use of intelligent Business Analytics tools can help use this data to determine the products’ prices. Also, on the basis of historical information Business Analysts can study the trends on the performance of a particular stock and advise the client on whether to retain it or sell it.
  • 23. APPLICATIONS OF BUSINESS ANALYTICS Marketing Studying buying patterns of consumer behaviour, analysing trends, help in identifying the target audience, employing advertising techniques that can appeal to the consumers, forecast supply requirements, etc. For example: Use Business Analytics to gauge the effectiveness and impact of a marketing strategy on the customers. Data can be used to build loyal customers by giving them exactly what they want as per their specifications.
  • 24. APPLICATIONS OF BUSINESS ANALYTICS HR Professionals HR professionals can make use of data to find information about educational background of high performing candidates, employee attrition rate, number of years of service of employees, age, gender, etc. This information can play a pivotal role in the selection procedure of a candidate. For example: HR manager can predict the employee retention rate on the basis of data given by Business Analytics.
  • 25. APPLICATIONS OF BUSINESS ANALYTICS CRM Business Analytics helps one analyse the key performance indicators, which further helps in decision making and make strategies to boost the relationship with the consumers. The demographics, and data about other socio-economic factors, purchasing patterns, lifestyle, etc., are of prime importance to the CRM department. For example: The company wants to improve its service in a particular geographical segment. With data analytics, one can predict the customer’s preferences in that particular segment, what appeals to them, and accordingly improve relations with customers.
  • 26. APPLICATIONS OF BUSINESS ANALYTICS Manufacturing Business Analytics can help you in supply chain management, inventory management, measure performance of targets, risk mitigation plans, improve efficiency in the basis of product data, etc. For example: The Manager wants information on performance of a machinery which has been used past 10 years. The historical data will help evaluate the performance of the machinery and decide whether costs of maintaining the machine will exceed the cost of buying a new machinery.
  • 27. APPLICATIONS OF BUSINESS ANALYTICS Credit Card Companies Credit card transactions of a customer can determine many factors: financial health, life style, preferences of purchases, behavioral trends, etc. For example: Credit card companies can help the retail sector by locating the target audience. According to the transactions reports, retail companies can predict the choices of the consumers, their spending pattern, preference over buying competitor’s products, etc. This historical as well as real-time information helps them direct their marketing strategies in such a way that it hits the dart and reaches the right audienc
  • 28. BUSINESS ANALYST INTERVIEW CASE STUDIES Q: As a business analyst you have to work with all types of people in different positions throughout a company. How would you deal with a difficult stakeholder? A: You have to be able to navigate different personalities and positions as a business analyst. A candidate who knows how to deal with all types of people at all levels of business is the key to success. • Problem skills • Communication skills • Ability to diffuse difficult situations Example: “First I’d try to determine why they were upset or being difficult; once you know what the problem is you can better tackle the issue. Once I had an understanding of what their concerns were when the opportunity arose, I’d seek to address their issues with a measured, reasoned response backed up with the necessary data to bolster the points I’m addressing.”
  • 29. BUSINESS ANALYST INTERVIEW CASE STUDIES Q: A client has a Christmas-themed e-commerce shop that sells five items. What are some potential problems you foresee with their revenue streams? A: A business analyst needs to be able to evaluate a situation and diagnose the problem and solution for clients. This question gives insight on how the candidate tackles common business problems a client may have. • Showcases business analyst skills • Critical thinking skills • Assessment abilities Example: “First I’d try to determine why they were upset or being difficult; once you know what the problem is you can better tackle the issue. Once I had an understanding of what their concerns were when the opportunity arose, I’d seek to address their issues with a measured, reasoned response backed up with the necessary data to bolster the points I’m addressing.”
  • 30. BUSINESS ANALYST INTERVIEW CASE STUDIES Q: Are you are familiar with SQL queries? What are the different parts of an SQL Statement? A: It isn’t necessary for a business analyst to have advanced technical skills, but it helps if they have skills in SQL and relational database technology. This question shows their familiarity with and understanding of SQL. • Technical skills • Understanding SQL documents • Advanced analysis skills • Example: “An SQL statement has three parts. There is the Data Definition Language or DDL, the Data Manipulation Language or DML, and the Data Control Language or DCL.” •
  • 31. BUSINESS ANALYST INTERVIEW CASE STUDIES Q: In your experience as a business analyst, what is the most important aspect of analytical reporting? A: Candidate should understand the importance of analytical reporting, its limitations and how it relates to the work they do. This question has them explain why and how they believe analytical reporting is important. • Ability to think critically • Understanding of business analysis • Shows analysis skills Example: “The ability to solve problems or make decisions based on evidence instead of guesses and assumptions is the most important aspect of analytical reporting. Data alone won’t solve problems, but it gives you the tools to make well-reasoned decisions that you can explain and justify even if the decision itself doesn’t work out the way you expected.”
  • 32. BUSINESS ANALYST INTERVIEW CASE STUDIES Q: Can you describe a time when you had to steer a client toward a different course of action than the one they were set on taking? A: Being a business analyst isn’t about telling a client what they want – it is about telling a client what is best for their business. This question shows how a candidate handles telling a client something they may not want to hear. • Problem-solving ability • Ability to handle difficult situations • Business analysis ability Example: “I once had a client who wanted to expand a product line for their store, yet they were struggling to sell many of the products they already carried. Using detailed sales analysis as well as their current profit and loss statement, I explained to them exactly why they should not expand their current line of products, and that they would need to drastically reduce what they were currently selling because only 20 percent of it was profitable for the business.”
  • 33. BUSINESS ANALYST INTERVIEW CASE STUDIES Q: Name three types of diagrams or charts that business analysts use, and explain why they are important. A: Business analysts use numerous charts, diagrams and other documents. You want to ensure the candidate is familiar with these documents and understands how to apply them to clients’ cases. • Visual modeling • Understanding basic business analyst charts • Understand how to implement those charts Example: “First there are flowcharts. They are essential because they provide a visual representation of a system, which is easy for clients to understand. There are also Activity Diagrams, and their purpose is to showcase the diverse activities occurring in different departments. And then there are Use Case Diagrams that show who interacts with a system and what primary goals they achieve with it.”
  • 34. BUSINESS ANALYST INTERVIEW CASE STUDIES Q: How do you explain highly technical information to stakeholders and decision-makers? A: Business analysts play a key role in guiding cohesive decision-making at their clients' business. Successful business analysts must be able to use persuasion and negotiation skills to influence various stakeholders and convince them to agree on a project's specifications. This question assesses a candidate's ability to apply their soft skills to a challenging situation and achieve unity on a project. • A strong response should include: • Strategic reasoning tactics • Experience gaining support from others • Emphasis on data and research
  • 35. BUSINESS ANALYST INTERVIEW CASE STUDIES Q: How do you explain highly technical information to stakeholders and decision-makers? A: Here's an example answer: Example: "Stakeholder buy-in is critical to the success of any project, so I would be sure to front-load discussions about their expectations before getting too deep into a project. I'd priorities, allowing me to emphasize parts of the project that will meet their goals. Next, I'd summarize the critical aspects of our market research and risk analysis so that my reasoning would be clear to all stakeholders involved, then use the STAR method to outline my suggested response to the client's problems."
  • 36. TECHNICAL INTERVIEW QUESTION & ANSWERS • Who is a Business Analyst? A business analyst is a person who analyzes an organization or business domain (real or hypothetical) and documents its business, processes, or systems, assessing the business model or its integration with technology. However, organizational titles vary such as analyst, business analyst, business systems analyst or maybe systems analyst.
  • 37. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is a flowchart? Flowcharts are used to show the complete flow of systems through symbols and diagrams. It shows that what information is needed in a process and where it is stored, and how it moves through a system to accomplish an objective. A flowchart is used to solve the problem.
  • 38. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is the importance of the flowchart? The flowchart is essential because it makes the system easy to understand for the developers and all concerned people.
  • 39. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is SDLC? SDLC is an acronym stands for Software Development Life Cycle. Sometimes, it is also called System Development Life Cycle or Application Development Life Cycle. It is used to describe the process of planning, creating, testing and deploying an information system. The SDLC process includes five phases:  Planning  Analysis  Design  Implementation  Maintenance
  • 40. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is project management? Can you explain? Project management is the process of planning, organizing, motivating and controlling resources, procedures, and protocols to achieve a specific goal. It is used to coordinate scientific and daily problems. The primary challenge to project management is to meet all the project goals. These are time, quality, scope, budget, etc. •
  • 41. TECHNICAL INTERVIEW QUESTION & ANSWERS • What are the different types of SDLC models? Following are the different SDLC models: • Waterfall Model • Iterative Model • V-Model • Spiral Model • Prototype model, etc.
  • 42. TECHNICAL INTERVIEW QUESTION & ANSWERS • What do you know about Risk and Issue? Risk: Risk is something which you can forecast and can handle by formulating mitigation plans. Issue: Risk which happened is known as Issue. Once the problem has occurred, it is solved by contingency management or Issue management. Generally, issues are not resolved, but you can get a lesson from there for other projects.
  • 43. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is SDD? SDD stands for System Design Document. It is a middle step dividing between business users and developers
  • 44. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is a use case diagram? A use case diagram is a tool. It is used to explain the entire business environment. It shows many related events or actions that are performed by a single actor.
  • 45. TECHNICAL INTERVIEW QUESTION & ANSWERS • What are the essential phases of SDLC? Following are the essential phases of SDLC: • Planning Stage • Defining Stage • Designing Stage • Building Stage • Testing Stage • Deployment
  • 46. TECHNICAL INTERVIEW QUESTION & ANSWERS • In your previous experience, what kind of documents you have created? I have worked on, Functional Specification Documents, Technical Specification Documents, Business Requirements Documents, Use Case Diagram, etc.
  • 47. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is SaaS? SaaS refers to Software as a Service. It is related to cloud computing. It is different from other software bundles as you don't need this type of software to be installed on your machine. All you need is an Internet connection and a Web Browser to use it.
  • 48. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is OLTP Systems? OLTP refers to On-Line Transaction Processing. Such systems are capable of performing database transactions and are meant to provide excellent speed for database transactions. These systems are mainly used for data entry and retrieving data from the database
  • 49. TECHNICAL INTERVIEW QUESTION & ANSWERS • What is INVEST? INVEST is an abbreviation of Independent, Negotiable, Valuable, Estimable, Sized appropriately, and Testable. This term is used by business analysts and project managers to deliver quality services and products.
  • 50. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED) • Explain your typical work tactic for a project? Firstly, you must clarify your role and determine the stakeholder's perspective in the project. You should define primary objectives along with reconciling the expectations conflict among stakeholders. • Create a work plan listing steps, timelines, and deliverables. • Define actionable and concise requirements. • Ensure technical implementation, as many solutions require the support of IT teams. • Create documentation and train end-users to implement the solution. • Finally, assess the value of the project. Did it work, or any follow-ups are needed? • You should focus on your experience to describe your skills and explain the
  • 51. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED) Explain the business analysis process flow. • Information gathering • Identify the key stakeholders • Identify the business objective • Determine the available options • Scope the definition • Define the delivery plan • Define the requirements of the project • Implementation and evaluation
  • 52. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED) • How do you perform risk management in your project? A risk is defined as an uncertain event that causes a threat to the existing business, which can cause an impact on revenue or sometimes on the profits of a business. Risk-management techniques such as risk avoidance, reduction, transfer, and acceptance can be used. We have to identify, analyze, evaluate, and control the risk in a business.
  • 53. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED)
  • 54. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED) • How do you perform risk management in your project?
  • 55. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED) Sl. No. Software Development Life Cycle (SDLC) Project Life Cycle (PLC) 1 Used for developing particular software products Used for developing a new product in the business 2 Mostly involves single software across different phases Involves multiple software in a single customer scenario 3 SDLC phases include requirement gathering, design, coding, documentation, operations, and maintenance PLC phases include Idea generation, screening, research, development, testing, and analysis
  • 56. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED)
  • 57. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED)
  • 58. TECHNICAL INTERVIEW QUESTION & ANSWERS (ADVANCED)
  • 59. HR INTERVIEW QUESTION AND ANSWERS
  • 60. HR INTERVIEW QUESTION AND ANSWERS
  • 61. HR INTERVIEW QUESTION AND ANSWERS
  • 62. HR INTERVIEW QUESTION AND ANSWERS
  • 63. HR INTERVIEW QUESTION AND ANSWERS
  • 64. HR INTERVIEW QUESTION AND ANSWERS
  • 65. HR INTERVIEW QUESTION AND ANSWERS
  • 66. HR INTERVIEW QUESTION AND ANSWERS The HR interview rounds can make or break your opportunity to join your dream company. Hence it is best to keep some tips in mind to ace this interview. • Do not fake! Be yourself. Bluffing during the HR interview should be avoided at all costs. • Answer to the point and while answering, be honest and truthful. • Wear comfortable but formal clothes. Keep accessories to a bare minimum. • Reach the venue on time. If the interview is scheduled online, then log in at least 10-15 minutes earlier than the scheduled time and ensure that your connection set up is alright. • Do not sound dull while answering. Be enthusiastic and interactive with the hiring managers. In case the interview is online, then remember to keep your video on.
  • 67. HR INTERVIEW QUESTION AND ANSWERS Tell me about yourself. • This is the universal question asked at the very first of any interview. It sounds easy, right? But this is the most important question where the candidates fail to create an impression with the interviewer as most of the time they are not aware of what exactly needs to be said.
  • 68. HR INTERVIEW QUESTION AND ANSWERS Tell me about yourself. Some tips to answer this question: • Do not ask the interviewer what he wants to know about you. You may be asking genuinely, but that just sounds rude. • Do not speak what is already there in the resume. The interviewer wants to know what they have not seen on the resume. And do not speak about anything personal. • Introduce yourself by including certain adjectives like problem-solving, innovation and tech-savvy, creative, quick learner, etc. that best describe you in your professional life to boost your chances. • Cover what you have accomplished in your career and what work you have done in the past which can help you excel in the position that you are being interviewed for. • You can also tell why you want the position and how the job is going to be perfect for you.
  • 69. HR INTERVIEW QUESTION AND ANSWERS Sample answer could be: • This is an energetic person, an effective communicator, and a quick learner. I had did MBA in HR and Marketing and have B.E degree in the Computer Science domain. I worked on various projects related to the IT domain which provided me a great deal of technical exposure along with the importance of working in a team and the value of client satisfaction. I have worked on various enterprise-level Analytical applications for helping companies solve problems like ensuring business continuity, market research analysis, etc. So, I believe I am a good fit for technology-centric roles in your company.
  • 70. HR INTERVIEW QUESTION AND ANSWERS Why do you want to work for our company? • Another popular question asked by the interviewer to make sure that the candidate has understood the job requirements and help the interviewer understand the reason behind choosing their company for that job. You should answer in such a way that the interviewer gets convinced that you are a great fit for the role. • Some tips to answer this question: • Talk about the past projects that you had worked on that matches the requirements of the current role. • Talk about your career aspirations that are associated with this job role. • Have the knowledge in hand about the company’s vision, mission, and the work it has done in recent years that inspired you to join the organization.
  • 71. HR INTERVIEW QUESTION AND ANSWERS Sample answer: I feel that with my current skill sets and my experience in the Business Analytics domain, the job requirements this role presented are a perfect match for me. I could visualize myself in that role as it aligned with my career aspirations, skills, and expertise. Besides, I have researched your company and found that it has impressive and promising projections which made me excited to be a part of the amazing future. I would take pride in working under the great leadership of this company and I found this place to be a perfect fit for utilizing my expertise along with the promising aspect of personal growth.
  • 72. HR INTERVIEW QUESTION AND ANSWERS Why are you looking for a change? Yet another commonly asked question for experienced candidates, the interviewer wants to understand what made you look for different opportunities and identify if there are any red flags. Whatever is the reason for changing your job, do not talk negatively about the current employer. Do not divulge information about how bad the work environment was, how poor the salary was as these are of no concern to the interviewer. Keep the answer professional without sharing your woes. Sample answer: The reason I am looking for change is that I feel like now is the time to expand my horizon. I have worked in my current company for quite a long time and while I am grateful for all the opportunities that were presented to me there, I want to go beyond my current role here, explore different avenues and take up challenging roles and I believe that your company will be the perfect place for me to push and grow myself as an individual.
  • 73. HR INTERVIEW QUESTION AND ANSWERS What are your greatest strengths and weaknesses? • HR asks this question to get to know more about your characteristics and your suitability for the job. It is also one of the standards and most commonly asked questions. • Sample answer: I think one of my greatest strengths is that I am a great team player. I am also a self-motivated and quick learning individual. Whatever task that I set to do, I always give my best and complete it diligently well in advance. My weakness would be that I am learning to master people skills while meeting new individuals. I get nervous while talking to new people. I have been working on this for quite a long time and I can say with utmost confidence that I have come a long way.
  • 74. HR INTERVIEW QUESTION AND ANSWERS What is your current salary? • This question is asked to make sure that the money that you make in your current position falls within the budget that the interviewers want to provide you with. • Try your best to avoid telling your current salary. • In the current hiring market, companies do not add anything more than 35%-40% of the current salary. • Only in some cases where you are found to be the most perfect fit after excelling in all the rounds of the interview, the companies would be willing to offer you more hikes. • Some companies have a specified range dedicated to a particular position. • However, the job of the recruiter is to hire a candidate who can do more at less cost. Hence, disclosing your current income might land you in an
  • 75. HR INTERVIEW QUESTION AND ANSWERS What to expect salary ? • These kinds of questions are asked to find out if the interviewers can afford to hire you based on their budget and the range that they wish to offer. They want to ensure that your expectations and the range provided by the company are aligned and you are satisfied with it. It is very important to know and realize yourself worthwhile answering these questions especially when your expectations are more than what they are expecting to provide. • You do not want to come across as a money-minded person nor do you want to come across as a saint who is happy with being underpaid. Also, this is the part where your negotiation skills also come into play.
  • 76. HR INTERVIEW QUESTION AND ANSWERS What to expect salary ? • These kinds of questions are asked to find out if the interviewers can afford to hire you based on their budget and the range that they wish to offer. They want to ensure that your expectations and the range provided by the company are aligned and you are satisfied with it. It is very important to know and realize yourself worthwhile answering these questions especially when your expectations are more than what they are expecting to provide. • You do not want to come across as a money-minded person nor do you want to come across as a saint who is happy with being underpaid. Also, this is the part where your negotiation skills also come into play.
  • 77. HR INTERVIEW QUESTION AND ANSWERS What to expect salary ? • These kinds of questions are asked to find out if the interviewers can afford to hire you based on their budget and the range that they wish to offer. They want to ensure that your expectations and the range provided by the company are aligned and you are satisfied with it. It is very important to know and realize yourself worthwhile answering these questions especially when your expectations are more than what they are expecting to provide. • You do not want to come across as a money-minded person nor do you want to come across as a saint who is happy with being underpaid. Also, this is the part where your negotiation skills also come into play.