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What is the biggest challenge
        facing CIOs ?
  Alignment of systems to strategy



          Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   1
What is the biggest challenge facing CIOs?                                       Why do systems fail?
Alignment of IT systems to business strategy.
   Technology
   Business                                                                           No alignment.




                                                                                                 Technology
                                                                                                 Business
                          CONFIDENTIAL & PROPRIETARY Copyright © 2002-2008 BizRules is a registered trademark of BizRules.com   2
Models are the bridge that enables you
      to connect and align Business and IT




Business                                                                                     Technology

           Dollars         Knowledge         Data
           Sense         Rules Decisions
                         Process Events
                      Terms Facts Concepts
                 Knowing Understanding Meaning
                  Thinking Reasoning Judgment

                     Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   3
ENTERPRISE ARCHITECTURE systems to strategy
                                  Models are the secret to aligning - A FRAMEWORK                                                                                                             TM




               DATA                       What   FUNCTION                 How      NETWORK              Where      PEOPLE                   Who      TIME                When      MOTIVATION            Why

SCOPE          List of Things Important          List of Processes the           List of Locations in which      List of Organizations            List of Events Significant      List of Business Goals/Strat
               to the Business                   Business Performs
                                                                                                                                                                                                                       SCOPE
                                                                                 the Business Operates          Important to the Business          to the Business
(CONTEXTUAL)                                                                                                                                                                                                     (CONTEXTUAL)
                  TERMS GLOSSARY                                                           PLACES                     Legal Entities                                                Mission and Goals
                 Terms & Definitions                                                      Locations                Management Entities                                            Laws and Regulations
                       Fact Types                                                        Jurisdictions                  Suppliers                                                 Strategies and Policies
                     List of Values                                                                                    Customers
                       KNOWING                   Function = Class of
                                                                                                                       Regulators
Planner        ENTITY = Class of                                                 Node = Major Business
                                                                                                                 People = Major Organizations     Time = Major Business Event
                                                                                                                                                                                 Ends/Means=Major Bus. Goal/            Planner
               Business Thing                    Business Process                Location                                                                                        Critical Success Factor
               e.g. Semantic Model               e.g. Business Process Model     e.g. Business Logistics        e.g. Work Flow Model              e.g. Master Schedule           e.g. Business Plan                ENTERPRISE
ENTERPRISE                                                                           System
                KNOWLEDGE MODELS                    BUSINESS PROCESS                                              WORK FLOW MODELS                      EVENT MODELS                                                   MODEL
MODEL                                                                                                                                                                               BUSINESS DECISION            (CONCEPTUAL)
(CONCEPTUAL)       Terms & Meaning                      MODELS                                                                                                                           MODELS
                    Domain Models                     BPM / BPMN                                                                                                                      Decision Model
                      Fact Models
                                                                                                                                                                                        Diagrams
                     Concept Maps
Owner          Ent = Business Entity             Proc. = Business Process        Node = Business Location       People = Organization Unit        Time = Business Event           End = Business Objective                Owner
                   UNDERSTANDING
               Reln = Business Relationship      I/O = Business Resources        Link = Business Linkage        Work = Work Product               Cycle = Business Cycle
                                                                                                                                                                                        BDM / BDMS
                                                                                                                                                                                  Means = Business Strategy
               e.g. Logical Data Model           e.g. Application Architecture   e.g. Distributed System         e.g. Human Interface              e.g. Processing Structure     e.g., Business Rule Model
                                                                                                                                                                                      BUSINESS RULE                    SYSTEM
SYSTEM                                                                                  Architecture                         Architecture
                                                                                                                                                                                                                        MODEL
MODEL                DATA MODELS                                                                                                                                                        MODELS                      (LOGICAL)
(LOGICAL)                                                                                                            USER INTERFACE                                                Rule Family Tables
                        Fact Tables                                                                                  ARCHITECTURE
                       ER Diagrams                                                                                                                                                Business Logic Models
                      DBMS Model
               Ent = Data Entity
                                                       BPMN > BPMS               Node = I/S Function                                                                                   BDMS > BRMS
                                                  Proc .= Application Function   (Processor, Storage, etc)      People = Role                      Time = System Event            End = Structural Assertion           Designer
Designer       Reln = Data Relationship          I/O = User Views                Link = Line Characteristics    Work = Deliverable                  Cycle = Processing Cycle      Means =Action Assertion
               e.g. Physical Data Model          e.g. System Design              e.g. Technology Architecture   e.g. Presentation Architecture    e.g. Control Structure          e.g. Rule Design                TECHNOLOGY
TECHNOLOGY                                                                                                                                                                               RULEBASE
MODEL                                                                                                                                                                                                                   MODEL
(PHYSICAL)              DATABASE                                                                                                                                                        Architecture                (PHYSICAL)
                                                                                                                                                                                        Rule Designs
                  Data Table Designs
                                                                                                                                                                                        BRMS > BRE
                  DBMS SQL DDL DML                   BPMS > Programs             Node = Hardware/System
Builder        Ent = Segment/Table/etc.           Proc.= Computer Function                 Software              People = User                     Time = Execute                  End = Condition                       Builder
               Reln = Pointer/Key/etc.           I/O = Data Elements/Sets        Link = Line Specifications      Work = Screen Format              Cycle = Component Cycle         Means = Action

DETAILED       e.g. Data Definition              e.g. Program                    e.g. Network Architecture        e.g. Security Architecture       e.g. Timing Definition              BUSINESS RULE
                                                                                                                                                                                 e.g. Rule Specification             DETAILED
REPRESEN-                                                                                                                                                                                  ENGINE                  REPRESEN-
 TATIONS                                                                                                                                                                                                              TATIONS
                                                                                                                                                                                     Rule Specifications             (OUT-OF
(OUT-OF-       DBMS / Database Engine                 Programs > Code
  CONTEXT)                                                                                                                                                                               Rule Code                  CONTEXT)
                                                                                                                                                                                        BRE > Code
Sub-
                                                                                                                                                                                                                            Sub-
Contractor              Business RulesProc.= Language [Conditions==Protocols Then [Conclusions Decisions=Actions]
               Ent = Field
               Reln = Address
                                                     If Stmt
                                      I/O = Control Block
                                                               Node Events]
                                                               Link
                                                                     Addresses    People = Identity
                                                                                   Work = Job
                                                                                                    Time = Interrupt
                                                                                                     Cycle Machine Cycle
                                                                                                                                                                                         [Goals]
                                                                                                                                                                                  End = Sub-condition
                                                                                                                                                                                  Means = Step                        Contractor

FUNCTIONING                                                                                                                                                                                                       FUNCTIONING
               e.g. DATA                         e.g. FUNCTION                   e.g. NETWORK                   e.g. ORGANIZATION                  e.g. SCHEDULE                    e.g. STRATEGY
ENTERPRISE                                                                                                                                                                                                        ENTERPRISE


John A. Zachman, Zachman International (810) 231-0531 – A Framework™
                                     Enterprise Architecture
                                          ©John A. Zachman, Zachman International (810) 231-0531                                                                            Reprinted by permission – www.zifa.com


                                                                                   CONFIDENTIAL & PROPRIETARY Copyright © 2002-2008 BizRules is a registered trademark of BizRules.com                                             4
Everything connects to everything else


    “Principles for the development of a
  Complete Mind: Study the science of art.
   Study the art of science. Develop your
    senses - especially learn how to see.
    Realise that everything connects to
              everything else.”
                                                                   Leonardo da Vinci



                 Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   5
Terms & Definitions     Terms & Relationships

                         Rules Events Terms Facts we think we know
                                                  and Fact Models
  Instances (Records)                Logic                    Time                Words

    Data                                    What



What to do and How-to do it
        Sequential Steps, Activities, and Tasks
                                                                 Process
           Procedures, Instructions, Code                        Concepts
                                               What we truly     Ontology
              The Decision The Moment of Truth understand    Semantic Map
Doing                                               Thinking Reasoning Judgment              Knowing Understanding Meaning             Terms & Meaning
Think and Decide
What to do & Why
                                                       Logic Business Rules If/Then Rules
                                       Decision Models Rule Family Tables Decision Tables
                                      Decision Trees Rulesets Directed Acyclic Graph (DAG)
                                                                                                   Rulebase Hierarchy
                                                              Inference                      Reuse
                                                                                                                                          Global Rules
    Conditions                  Rulebase                                                     Inheritance                                  Common Rules




                                                                  Intermediate
                                                                    Conclusions


     Conclusions        Deduction , Induction                                                                                              Local Rules
                                                                                                                                         Specialized Rules
     Laws Rules & Regulations Policies Rules of Thumb Heuristics Expert Rules                     Single and Multiple Inheritance
Terms & Conditions                                                                                                                  Rev. 5 November 2012


                                                      Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)                     6
BIZRULES® RULEMAP™ EXAMPLE                                                                                                                                             GLOBAL ENTITY MANAGEMENT: U.S. EMPLOYER COMPLIANCE RULES
Concept Map                                                           Employment Eligibility Verification BUSINESS MAP (FACT MODEL)                                                                                                                                                     Terms                                                                                          TERMS
                                                                                                                                                                                                                                                                                                                                                        Authorization To Work
Semantic Model                                                                                 Work
                                                                                                                                                        Form I-9
                                                                                                                                                                                              Compliant                          Misdemeanor                              is a
                                                                                                                                                                                                                                                                                                                                                                     Illegal Alien
                                                                                                                                                                                                                                                                                                                                                                        Individual
                                                                                                                                                                                                                                                                                                                                                                      U.S. Citizen
                                                                                            Authorization                                              aka
                                                                                                                                                                                                       are                            are guilty of a
                                                                                                                                                                                                                                                                                                                                                   Lawful Permanent Resident
                                                                                               Status                                                                                                                                                                     Penalty and                                         Bureau of Citizenship and Immigration Services
                  Bureau of Citizenship                                                                                                                                                     Comply with                         Violate the Law                              Fine
                                                                           Is evidence of                            used to verify
                                                                                                                                                                                              the Law                                                                                                                                                            U.S. Employers
                    and Immigration                   is given by the                                                                   Employment                                                                                                                                                                                                                     Employing
                        Services                                                                                                         Eligibility                                                                                                                   imposes                                                                           Employment Eligibility
    formerly                                           Authorizatio                                                                     Verification                                                                   who                                                                                                                                                Identify
                                                                                                                                                                  required to
                                                        n to Work                                                                          Form                   complete a                                                                                                                                                                                          Employees
                   Immigration and                                                                                                                                                  U.S.                                                                             The
                                                                                                                                                                                                                              makes all                          Immigration                                                                                      Hired to Work
                 Naturalization Service                                                            has                                                                            Employers                                                                                                                                 Employment Eligibility Verification Form (Form I-9)
                                                         is given to an                                                                                                                                                                                          Reform and
                                                                                                                                                                                                                                                                  Control Act                                                                       Work Authorization Status
                                                                                                                                                                                                                                                                                                                                                                            Guilty
                                                                                                                                                                                      responsible to
                                                        Individual                                                                                                                                                                                                                                                                                                Misdemeanor
                                                                                                                                                                                                                                                              has an
                                                                                                                                                                                        Verify
                                                              is an                                                                                                                    Identity
                                                                                                                                                                                                                                                                        November
                                                                                                                                                                                                                                                                         6, 1986
                                                                                                                                                                                                                                                                                        Facts
                                                                                                                                                                                                                                                                                           An Illegal Alien is an individual, who is not a Citizen or a Lawful Permanent
                                                                                                                                                                                                                                                                                                                                                                                       FACTS

                      Illegal Alien           Citizen                     Lawful                   Resident                                                                          Verify
                                                                        Permanent                                                                                                 Employment                                                                                            Resident and who has not been given Authorization To Work by the Bureau of
                                                                         Resident
                                                                                                                                        is an
                                                                                                                                                                                   Eligibility                                               Effective                                            Citizenship and Immigration Services (formerly, the Immigration and
                                                                                                                                                                                                                  of all                       Date
                                                                                                                                                                                                                                                                          is                                                                      Naturalization Service).

                                                             of the
                                                                                                                                                                                            of all
                                                                                                                                                                                                                                                                                        Governing Rules                                                                  GOVERNING RULES
                                                                                                                                                                                                                                                                                               U.S. Employers must verify the Employment Eligibility and Identify of all
                                                             United                                                                                                                                                                                                                             Employees Hired to Work in the United States after November 6, 1986.
                                                             States                                                                                                                   Employees
                                                                                                                                                                                                                                                                                        Employers are required to complete Employment Eligibility Verification Forms
                                                                             in the                                                                                                                                                                                                                               (Form I-9) for all Employees, including U.S. Citizens.
                                                                                                   Location                                                                                 that are

                                                                                                                                                                                                                                                                                                     Anyone Employing an Illegal Alien without Verifying his or her Work
                                                                                                                                 To work in                                           hired                                                      after                                                                Authorization Status is Guilty of a Misdemeanor.
(i.e. Ontology)
                                                                                            DIGITIZED PROCESS (BUSINESS PROCESS MODEL)                                                                                                                                                                                          BUSINESS RULES
                                                                                                                                                                                                                                                                                                    Corporate / External / Compliance Rules    RULE NO.
                                                                                   HR Initiates                                                                                                                                                                                                    Business Rules for Employment Eligibility 1          2            3         4        5
                                            Business Unit       notifies          Employment
                         START             Decides to Hire        HR                Eligibility                                                                                                                                                         BU continues
           BUSINESS UNIT                                                                                                                                                                                                                                                         END
                         PROCESS             Employee                             Verification                                                                                                                                                             here…                             NOTES         IF
                    (BU)
                                                                                     Process
                                                                                                                                                                                                                                                                                                                     Company is _______ a US        not a US         -         -        -
                                                                                                                                                                                                                                                                                                                                      Employer      Employer

                                                                                                                                                                                                                                                                                                                                       Employee
                                                                                                                                                                                                                                                                                                                Company wants to hire an                 -         Con-        -        -
                                                                                                                                                                                                                                                                                                                                 ______                           tractor

                                                                                                                                                                                                                                                          Notify BU                                              Candidate Work Location the US
                                                                                                                                                                                                                                                                                                                                       In                -           -      Outside     -
                                                                                                                                                                                                                                                                                                                              is ______                                     the US

                                                                                                  Decision                     Record Reason                                                                               Candidate Can                                                                           Candidate Hire Date is After          -           -         -      On or
                                                                                                                                and Decision                                                                               Be Hired as an                                                                           ______ Nov. 6, 1986                                               before
                                                                                                        Verify       No          Inferences                                                                                  Employee
                                                                                 Evaluate           Candidate’s                                                                                          Yes                                            Record Reason
                       ENTERPRISE COMPLIANCE SYSTEM                              Business           Employment                                                                                                                                           and Decision
                                                                                                                                                                                                                                                                                                                         THEN
                                                                                  Rules             Eligibility or                                                                                                                                        Inferences
                                                                                                      Identify?      Yes
                                                                                                                                  Prepare                   Wait for
                                                                                                                                                                                  Is Candidate                                                                                              Submit I-9              Company must verify Yes              No         No        No       No
                                                                                                                                                                                   Authorized                              Candidate Must
                                                                                                                              Electronic Form             Government                                         No                                                                                 form             Candidate’s Employment
                                                                                                                                                                                   to Work in                              Not Be Hired as                                                                                     Eligibility
                                                                                                                                     I-9                  Notification                                                      an Employee
                                                                                                                                                                                      U.S. ?                                                                                                                                                                        No        No       No
                                                                                                                                                                                                                                                                                                                    Company must verify Yes              No
                                                                                                                                                                                                                                                                                                                     Candidate’s Identity

                                                                                                                                                                                Decision
                                                                                                                                                                                                                                                                                        Rule
                                                                                                                               Submit eForm             Send Notification

                                                                                                                                                                                                                                                                                                                 Work Authorization Rules

                                                                                                                                                           Determine                                                                                                                                                                    Candidate Work
                                                                                                                                 Receive &

                                                                                                                                                                                                                                                                                        Model
           BUREAU OF CITIZENSHIP AND                                                                                                                         Work
                                                                                                                                  Process                                                                                                                                                                                                Authorization
          IMMIGRATION SERVICES (BCIS)                                                                                                                     Authorization                                                                                                                                                                     Status?
                     FEDERAL AGENCY                                                                                               Form I-9                   Status

                                                                                                                                                              OUTPUT:
                                                                                                                                                Work Authorization Status is either

 Process Model                                                                                                                                     Illegal Alien, Citizen, Lawful
                                                                                                                                                 Permanent Resident, or Resident
                                                                                                                                                                                                                                                                                                                    Candidate is not
                                                                                                                                                                                                                                                                                                                     Authorized to
                                                                                                                                                                                                                                                                                                                      Work in US
                                                                                                                                                                                                                                                                                                                                                         Candidate is
                                                                                                                                                                                                                                                                                                                                                         Authorized to
                                                                                                                                                                                                                                                                                                                                                          Work in US



                                                                                                                                                                                                                                                                                                         ENTITY MANAGEMENT RULEBOOK
Source: This is from a BIZRULES presentation archived on the Web at http://bizrules.info/files/bizrules-brf2005orl.pdf.
                                                                                                                                                                                                                                                                                   1     LEGAL ENTITY MASTERFILE                  10/06/08                                            FINAL
The Moment of Truth

   What do we do?
  We must decide now!

     Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   8
Long Term   Short Term
                 Survival     Profits



The Moment
  of Truth

               1-800
             CALL-SME
Build decision models to       Ignore experts,
              make consistent, legal,   rules and regulations.
             and profitable decisions   Guess, hope and pray




The Moment
  of Truth

                 1-800
               CALL-SME
Update Your Models      Make changes to
             then change the System    the system and
                                      forget the models




The Moment
  of Truth

                1-800
              CALL-SME
A general framework for
  building any complex system

How to transform idea into implementation



             Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   12
Architecture                             The result of architecture
 Engineering                                   Design & Build
     Idea                                     Implementation
   Logical                                        Physical
Representation                                  Instantiation




             Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   13
A general framework for building any system

       Architecture  Engineering  Design  Build

Name        Define      Represent               Specify             Configure             Instantiate
  it          it            it                    it                   it                      it




                     Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   14
A general framework for building any system

       Architecture  Engineering  Design  Build

Name          Define       Represent               Specify             Configure             Instantiate
  it            it             it                    it                   it                      it




   Lack of specificity in one step leads to ambiguity in the next steps…
          Lack of quality in one step leads to mistakes in the next steps…
       Lack of completeness in one step leads to gaps in the next steps…




                        Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   15
A general framework for building any system

       Architecture  Engineering  Design  Build

Name          Define       Represent               Specify             Configure             Instantiate
  it            it             it                    it                   it                      it




    Lack of specificity in one step leads to ambiguity in the next steps…
          Lack of quality in one step leads to mistakes in the next steps…
       Lack of completeness in one step leads to gaps in the next steps…

Consequences are the need for reiteration & rework in the process.
                        That takes more time, and costs more money.



                        Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   16
A general framework for building any system

    Name
      it


    Define
                Architecture
      it


  Represent
                Engineering
      it


   Specify
                 Designing
     it


  Configure
                  Building
     it

  Instantiate
       it


                      Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)   17
TM
                                   ENTERPRISE ARCHITECTURE - A FRAMEWORK
               DATA                       What   FUNCTION                 How      NETWORK              Where      PEOPLE                   Who      TIME                When      MOTIVATION              Why

SCOPE          List of Things Important          List of Processes the           List of Locations in which      List of Organizations            List of Events Significant      List of Business Goals/Strat         SCOPE
               to the Business                   Business Performs               the Business Operates          Important to the Business          to the Business
(CONTEXTUAL)                                                                                                                                                                                                     (CONTEXTUAL)

                      Name
                        it
Planner        ENTITY = Class of                 Function = Class of             Node = Major Business                                                                           Ends/Means=Major Bus. Goal/            Planner
               Business Thing                    Business Process                Location                        People = Major Organizations     Time = Major Business Event    Critical Success Factor
               e.g. Semantic Model               e.g. Business Process Model     e.g. Business Logistics        e.g. Work Flow Model              e.g. Master Schedule           e.g. Business Plan                ENTERPRISE
ENTERPRISE                                                                           System
MODEL                                                                                                                                                                                                                  MODEL
(CONCEPTUAL)         Define                                                                                                                                                                                      (CONCEPTUAL)
                                                           Architecture
                       it
Owner          Ent = Business Entity             Proc. = Business Process        Node = Business Location       People = Organization Unit        Time = Business Event           End = Business Objective                Owner
               Reln = Business Relationship      I/O = Business Resources        Link = Business Linkage        Work = Work Product               Cycle = Business Cycle          Means = Business Strategy
               e.g. Logical Data Model           e.g. Application Architecture   e.g. Distributed System         e.g. Human Interface              e.g. Processing Structure     e.g., Business Rule Model
                                                                                                                                                                                                                       SYSTEM
SYSTEM                                                                                  Architecture                         Architecture
                                                                                                                                                                                                                        MODEL
MODEL
(LOGICAL)        Represent                                                                                                                                                                                          (LOGICAL)

                                                            Engineering
                     it                                                           Node = I/S Function
               Ent = Data Entity                  Proc .= Application Function   (Processor, Storage, etc)      People = Role                      Time = System Event            End = Structural Assertion
Designer       Reln = Data Relationship                                                                                                             Cycle = Processing Cycle                                           Designer
                                                 I/O = User Views                Link = Line Characteristics    Work = Deliverable                                                Means =Action Assertion
               e.g. Physical Data Model          e.g. System Design              e.g. Technology Architecture   e.g. Presentation Architecture    e.g. Control Structure          e.g. Rule Design                TECHNOLOGY
TECHNOLOGY
MODEL                                                                                                                                                                                                                  MODEL
(PHYSICAL)          Specify                                                                                                                                                                                         (PHYSICAL)

                                                                Designing
                      it
                                                                                 Node = Hardware/System                                                                                                                  Builder
Builder        Ent = Segment/Table/etc.           Proc.= Computer Function                 Software              People = User                     Time = Execute                  End = Condition
               Reln = Pointer/Key/etc.           I/O = Data Elements/Sets        Link = Line Specifications      Work = Screen Format              Cycle = Component Cycle         Means = Action

DETAILED       e.g. Data Definition              e.g. Program                    e.g. Network Architecture        e.g. Security Architecture       e.g. Timing Definition        e.g. Rule Specification             DETAILED
REPRESEN-                                                                                                                                                                                                          REPRESEN-
 TATIONS         Configure                                                                                                                                                                                            TATIONS
(OUT-OF-
                                                                 Building                                                                                                                                            (OUT-OF
                                                                                                                                                                                                                    CONTEXT)
  CONTEXT)
                    it
Sub-
Contractor     Ent = Field                        Proc.= Language Stmt           Node = Addresses               People = Identity                 Time = Interrupt                End = Sub-condition                       Sub-
               Reln = Address                    I/O = Control Block             Link = Protocols               Work = Job                         Cycle = Machine Cycle          Means = Step                        Contractor

FUNCTIONING     Instantiate
               e.g. DATA                         e.g. FUNCTION                   e.g. NETWORK                   e.g. ORGANIZATION                  e.g. SCHEDULE                    e.g. STRATEGY
                                                                                                                                                                                                                  FUNCTIONING
ENTERPRISE                                                                                                                                                                                                        ENTERPRISE
                     it
John A. Zachman, Zachman International (810) 231-0531 – A Framework™
                                    Enterprise Architecture
                                          ©John A. Zachman, Zachman International (810) 231-0531                                                                            Reprinted by permission – www.zifa.com


                                                                           Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)                                                                      18
ENTERPRISE ARCHITECTUREA A FRAMEWORK
                                     Enterprise Architecture – - Framework
                                                                                                                                                                                              TM
                                                                                                                                                                                              TM



               DATA                       What   FUNCTION                 How      NETWORK              Where      PEOPLE                   Who      TIME                When      MOTIVATION              Why

SCOPE          List of Things Important          List of Processes the           List of Locations in which      List of Organizations            List of Events Significant      List of Business Goals/Strat         SCOPE
               to the Business                   Business Performs               the Business Operates          Important to the Business          to the Business
(CONTEXTUAL)                                                                                                                                                                                                     (CONTEXTUAL)




Planner        ENTITY = Class of                 Function = Class of             Node = Major Business                                                                           Ends/Means=Major Bus. Goal/            Planner
               Business Thing                    Business Process                Location                        People = Major Organizations     Time = Major Business Event    Critical Success Factor
               e.g. Semantic Model               e.g. Business Process Model     e.g. Business Logistics        e.g. Work Flow Model              e.g. Master Schedule           e.g. Business Plan                ENTERPRISE
ENTERPRISE                                                                           System
MODEL                                                                                                                                                                                                                  MODEL
(CONCEPTUAL)                                                                                                                                                                                                     (CONCEPTUAL)



Owner          Ent = Business Entity             Proc. = Business Process        Node = Business Location       People = Organization Unit        Time = Business Event           End = Business Objective                Owner
               Reln = Business Relationship      I/O = Business Resources        Link = Business Linkage        Work = Work Product               Cycle = Business Cycle          Means = Business Strategy
               e.g. Logical Data Model           e.g. Application Architecture   e.g. Distributed System         e.g. Human Interface              e.g. Processing Structure     e.g., Business Rule Model
                                                                                                                                                                                                                       SYSTEM
SYSTEM                                                                                  Architecture                         Architecture
                                                                                                                                                                                                                        MODEL
MODEL                                                                                                                                                                                                               (LOGICAL)
(LOGICAL)


                                                                                  Node = I/S Function
               Ent = Data Entity                  Proc .= Application Function   (Processor, Storage, etc)      People = Role                      Time = System Event            End = Structural Assertion
Designer       Reln = Data Relationship                                                                                                             Cycle = Processing Cycle                                           Designer
                                                 I/O = User Views                Link = Line Characteristics    Work = Deliverable                                                Means =Action Assertion
               e.g. Physical Data Model          e.g. System Design              e.g. Technology Architecture   e.g. Presentation Architecture    e.g. Control Structure          e.g. Rule Design                TECHNOLOGY
TECHNOLOGY
MODEL                                                                                                                                                                                                                  MODEL
(PHYSICAL)                                                                                                                                                                                                          (PHYSICAL)



                                                                                 Node = Hardware/System                                                                                                                  Builder
Builder        Ent = Segment/Table/etc.           Proc.= Computer Function                 Software              People = User                     Time = Execute                  End = Condition
               Reln = Pointer/Key/etc.           I/O = Data Elements/Sets        Link = Line Specifications      Work = Screen Format              Cycle = Component Cycle         Means = Action

DETAILED       e.g. Data Definition              e.g. Program                    e.g. Network Architecture        e.g. Security Architecture       e.g. Timing Definition        e.g. Rule Specification             DETAILED
REPRESEN-                                                                                                                                                                                                          REPRESEN-
 TATIONS                                                                                                                                                                                                              TATIONS
(OUT-OF-                                                                                                                                                                                                             (OUT-OF
  CONTEXT)                                                                                                                                                                                                          CONTEXT)

Sub-
Contractor     Ent = Field                        Proc.= Language Stmt           Node = Addresses               People = Identity                 Time = Interrupt                End = Sub-condition                       Sub-
               Reln = Address                    I/O = Control Block             Link = Protocols               Work = Job                         Cycle = Machine Cycle          Means = Step                        Contractor

FUNCTIONING                                                                                                                                                                                                       FUNCTIONING
               e.g. DATA                         e.g. FUNCTION                   e.g. NETWORK                   e.g. ORGANIZATION                  e.g. SCHEDULE                    e.g. STRATEGY
ENTERPRISE                                                                                                                                                                                                        ENTERPRISE


John A. Zachman, Zachman International (810) 231-0531 – A Framework™
                                    Enterprise Architecture
                                          ©John A. Zachman, Zachman International (810) 231-0531                                                                            Reprinted by permission – www.zifa.com


                                                                           Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)                                                                      19
ENTERPRISE ARCHITECTUREA A FRAMEWORK
                                     Enterprise Architecture – -Architecture
                                      Complete “Data Model” Framework
                                                                                                                                                                                                TM
                                                                                                                                                                                                TM



               DATA                       What   FUNCTION                 How        NETWORK              Where      PEOPLE                   Who      TIME                When      MOTIVATION              Why

SCOPE          List of Things Important          List of Processes the             List of Locations in which      List of Organizations            List of Events Significant      List of Business Goals/Strat         SCOPE
(CONTEXTUAL)   to the Business                   Business Performs
                                                                                 Terms Operates
                                                                                   the Business                   Important to the Business          to the Business
                                                                                                                                                                                                                   (CONTEXTUAL)

                                                                            Glossary
Planner        ENTITY = Class of
                                                                Terms & Definitions
                                                 Function = Class of    Node = Major Business                                                                                      Ends/Means=Major Bus. Goal/            Planner
               Business Thing                    Business Process                  Location                        People = Major Organizations     Time = Major Business Event    Critical Success Factor
               e.g. Semantic Model               e.g. Business Process Model       e.g. Business Logistics        e.g. Work Flow Model              e.g. Master Schedule           e.g. Business Plan                ENTERPRISE
ENTERPRISE
MODEL                                                             Semantic Models
                                                                           System
                                                                                                                                                                                                                         MODEL
                                                                                                                                                                                                                   (CONCEPTUAL)
(CONCEPTUAL)
                                                             Fact/Concept Models
Owner          Ent = Business Entity
                                                                Terms &Node = Business Location
                                                 Proc. = Business Process
                                                                          Meaning                                 People = Organization Unit        Time = Business Event           End = Business Objective                Owner
               Reln = Business Relationship      I/O = Business Resources          Link = Business Linkage        Work = Work Product               Cycle = Business Cycle          Means = Business Strategy
               e.g. Logical Data Model           e.g. Application Architecture     e.g. Distributed System         e.g. Human Interface              e.g. Processing Structure     e.g., Business Rule Model
                                                                                                                                                                                                                         SYSTEM
SYSTEM                                                                       Architecture
MODEL                                                           Logical Data Models                                            Architecture
                                                                                                                                                                                                                          MODEL
                                                                                                                                                                                                                      (LOGICAL)
(LOGICAL)
                                                                       Fact Tables
               Ent = Data Entity
                                                                      ER Diagrams etc)
                                                 Proc .= Application Function
                                                                              Node = I/S Function
                                                                              (Processor, Storage,                People = Role                      Time = System Event            End = Structural Assertion
Designer       Reln = Data Relationship                                                                                                               Cycle = Processing Cycle                                           Designer
                                                 I/O = User Views                  Link = Line Characteristics    Work = Deliverable                                                Means =Action Assertion
               e.g. Physical Data Model          e.g. System Design                e.g. Technology Architecture   e.g. Presentation Architecture    e.g. Control Structure          e.g. Rule Design                TECHNOLOGY
TECHNOLOGY
MODEL                                                                                                                                                                                                                     MODEL
(PHYSICAL)                                                                                                                                                                                                            (PHYSICAL)



                                                                                   Node = Hardware/System                                                                                                                  Builder
Builder        Ent = Segment/Table/etc.           Proc.= Computer Function                   Software              People = User                     Time = Execute                  End = Condition
               Reln = Pointer/Key/etc.           I/O = Data Elements/Sets          Link = Line Specifications      Work = Screen Format              Cycle = Component Cycle         Means = Action

DETAILED       e.g. Data Definition              e.g. Program                      e.g. Network Architecture        e.g. Security Architecture       e.g. Timing Definition        e.g. Rule Specification             DETAILED
REPRESEN-                                                                                                                                                                                                            REPRESEN-
 TATIONS                                                                                                                                                                                                                TATIONS
(OUT-OF-                                                                                                                                                                                                               (OUT-OF
  CONTEXT)                                                                                                                                                                                                            CONTEXT)

Sub-
Contractor     Ent = Field                        Proc.= Language Stmt             Node = Addresses               People = Identity                 Time = Interrupt                End = Sub-condition                       Sub-
               Reln = Address                    I/O = Control Block               Link = Protocols               Work = Job                         Cycle = Machine Cycle          Means = Step                        Contractor

FUNCTIONING                                                                                                                                                                                                         FUNCTIONING
               e.g. DATA                         e.g. FUNCTION                     e.g. NETWORK                   e.g. ORGANIZATION                  e.g. SCHEDULE                    e.g. STRATEGY
ENTERPRISE                                                                                                                                                                                                          ENTERPRISE


John A. Zachman, Zachman International (810) 231-0531 – A Framework™
                                     Enterprise Architecture
                                          ©John A. Zachman, Zachman International (810) 231-0531                                                                              Reprinted by permission – www.zifa.com


                                                                                     CONFIDENTIAL & PROPRIETARY Copyright © 2002-2008 BizRules is a registered trademark of BizRules.com                                             20
Complete “Business Process – A A FRAMEWORK TM
                            ENTERPRISE ARCHITECTURE - Framework
                              Enterprise Architecture Model” Architecture
                                                                                                                                                                                              TM




               DATA                       What   FUNCTION                 How      NETWORK              Where      PEOPLE                   Who      TIME                When      MOTIVATION              Why

SCOPE          List of Things Important          List of Processes the           List of Locations in which      List of Organizations            List of Events Significant      List of Business Goals/Strat         SCOPE
               to the Business                   Business Performs               the Business Operates          Important to the Business          to the Business
(CONTEXTUAL)                                                                                                                                                                                                     (CONTEXTUAL)




Planner        ENTITY = Class of                 Function = Class of             Node = Major Business                                                                           Ends/Means=Major Bus. Goal/            Planner
               Business Thing                    Business Process                Location                        People = Major Organizations     Time = Major Business Event    Critical Success Factor
               e.g. Semantic Model               e.g. Business Process Model     e.g. Business Logistics        e.g. Work Flow Model              e.g. Master Schedule           e.g. Business Plan                ENTERPRISE
ENTERPRISE                                                                           System
MODEL                                                                                                                                                                                                                  MODEL
(CONCEPTUAL)                                                                                                                                                                                                     (CONCEPTUAL)



Owner          Ent = Business Entity             Proc. = Business Process        Node = Business Location       People = Organization Unit        Time = Business Event           End = Business Objective                Owner
               Reln = Business Relationship      I/O = Business Resources        Link = Business Linkage        Work = Work Product               Cycle = Business Cycle          Means = Business Strategy
               e.g. Logical Data Model           e.g. Application Architecture   e.g. Distributed System         e.g. Human Interface              e.g. Processing Structure     e.g., Business Rule Model
                                                                                                                                                                                                                       SYSTEM
SYSTEM                                                                                  Architecture                         Architecture
                                                                                                                                                                                                                        MODEL
MODEL                                                                                                                                                                                                               (LOGICAL)
(LOGICAL)


                                                                                  Node = I/S Function
               Ent = Data Entity                  Proc .= Application Function   (Processor, Storage, etc)      People = Role                      Time = System Event            End = Structural Assertion
Designer       Reln = Data Relationship                                                                                                             Cycle = Processing Cycle                                           Designer
                                                 I/O = User Views                Link = Line Characteristics    Work = Deliverable                                                Means =Action Assertion
               e.g. Physical Data Model          e.g. System Design              e.g. Technology Architecture   e.g. Presentation Architecture    e.g. Control Structure          e.g. Rule Design                TECHNOLOGY
TECHNOLOGY
MODEL                                                                                                                                                                                                                  MODEL
(PHYSICAL)                                                                                                                                                                                                          (PHYSICAL)



                                                                                 Node = Hardware/System                                                                                                                  Builder
Builder        Ent = Segment/Table/etc.           Proc.= Computer Function                 Software              People = User                     Time = Execute                  End = Condition
               Reln = Pointer/Key/etc.           I/O = Data Elements/Sets        Link = Line Specifications      Work = Screen Format              Cycle = Component Cycle         Means = Action

DETAILED       e.g. Data Definition              e.g. Program                    e.g. Network Architecture        e.g. Security Architecture       e.g. Timing Definition        e.g. Rule Specification             DETAILED
REPRESEN-                                                                                                                                                                                                          REPRESEN-
 TATIONS                                                                                                                                                                                                              TATIONS
(OUT-OF-                                                                                                                                                                                                             (OUT-OF
  CONTEXT)                                                                                                                                                                                                          CONTEXT)

Sub-
Contractor     Ent = Field                        Proc.= Language Stmt           Node = Addresses               People = Identity                 Time = Interrupt                End = Sub-condition                       Sub-
               Reln = Address                    I/O = Control Block             Link = Protocols               Work = Job                         Cycle = Machine Cycle          Means = Step                        Contractor

FUNCTIONING                                                                                                                                                                                                       FUNCTIONING
               e.g. DATA                         e.g. FUNCTION                   e.g. NETWORK                   e.g. ORGANIZATION                  e.g. SCHEDULE                    e.g. STRATEGY
ENTERPRISE                                                                                                                                                                                                        ENTERPRISE


John A. Zachman, Zachman International (810) 231-0531 – A Framework™
                                    Enterprise Architecture
                                          ©John A. Zachman, Zachman International (810) 231-0531                                                                            Reprinted by permission – www.zifa.com


                                                                           Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company)                                                                      21
Complete “Business Rule Model” Architecture
                                                                                                                                                                                              TM
                              ENTERPRISE ARCHITECTURE - A FRAMEWORK
               DATA                       What   FUNCTION                 How      NETWORK              Where      PEOPLE                   Who      TIME                When      MOTIVATION              Why

SCOPE          List of Things Important          List of Processes the           List of Locations in which      List of Organizations            List of Events Significant      List of Business Goals/Strat         SCOPE
(CONTEXTUAL)   to the Business                   Business Performs               the Business Operates
                                                                                                                               Mission Business
                                                                                                                                    to the
                                                                                                                Important to the Business                                                                        (CONTEXTUAL)

                                                                                                                         Goals and Objectives
                                                                                                                             Management Intention
Planner        ENTITY = Class of                 Function = Class of             Node = Major Business                                                                           Ends/Means=Major Bus. Goal/            Planner
               Business Thing                    Business Process                Location                        People = Major Organizations     Time = Major Business Event    Critical Success Factor
               e.g. Semantic Model               e.g. Business Process Model     e.g. Business Logistics        e.g. Work Flow Model              e.g. Master Schedule           e.g. Business Plan                ENTERPRISE
ENTERPRISE
MODEL
                                                                                     System                                   Strategy & Policy                                                                        MODEL
                                                                                                                                                                                                                 (CONCEPTUAL)
(CONCEPTUAL)                                                                                                                  Decision Models
                                                                                                                    Informal or Detailed Description
Owner          Ent = Business Entity             Proc. = Business Process        Node = Business Location       People = Organization Unit        Time = Business Event           End = Business Objective                Owner
               Reln = Business Relationship      I/O = Business Resources        Link = Business Linkage        Work = Work Product               Cycle = Business Cycle          Means = Business Strategy
               e.g. Logical Data Model           e.g. Application Architecture   e.g. Distributed System         e.g. Human Interface              e.g. Processing Structure     e.g., Business Rule Model
                                                                                                                                                                                                                       SYSTEM
SYSTEM                                                                                  Architecture                         Architecture
                                                                                                                                                                                                                        MODEL
MODEL
(LOGICAL)
                                                                                                                         Business Rule Models                                                                       (LOGICAL)


                                                                                                                          Detailed Logical Definition
                                                                                 Node = I/S Function
               Ent = Data Entity                  Proc .= Application Function   (Processor, Storage, etc)      People = Role                      Time = System Event            End = Structural Assertion
Designer       Reln = Data Relationship                                                                                                             Cycle = Processing Cycle                                           Designer
                                                 I/O = User Views                Link = Line Characteristics    Work = Deliverable                                                Means =Action Assertion
               e.g. Physical Data Model          e.g. System Design              e.g. Technology Architecture   e.g. Presentation Architecture    e.g. Control Structure          e.g. Rule Design                TECHNOLOGY
TECHNOLOGY
MODEL                                                                                                               Formal/Detailed Rules                                                                               MODEL
                                                                                                                                                                                                                    (PHYSICAL)
(PHYSICAL)
                                                                                                                   Designs and Specifications
                                                                                 Node = Hardware/System
                                                                                                                      Detailed Technical Specification
Builder        Ent = Segment/Table/etc.           Proc.= Computer Function                 Software              People = User                     Time = Execute                  End = Condition                       Builder
               Reln = Pointer/Key/etc.           I/O = Data Elements/Sets        Link = Line Specifications      Work = Screen Format              Cycle = Component Cycle         Means = Action

DETAILED       e.g. Data Definition              e.g. Program                    e.g. Network Architecture        e.g. Security Architecture       e.g. Timing Definition        e.g. Rule Specification             DETAILED
REPRESEN-
 TATIONS
                                                                                                                             Automated Rules                                                                       REPRESEN-
                                                                                                                                                                                                                      TATIONS
(OUT-OF-
  CONTEXT)
                                                                                                                               Source Code                                                                           (OUT-OF
                                                                                                                                                                                                                    CONTEXT)

Sub-                                                                                                                                Implementation
Contractor     Ent = Field                        Proc.= Language Stmt           Node = Addresses               People = Identity                 Time = Interrupt                End = Sub-condition                       Sub-
               Reln = Address                    I/O = Control Block             Link = Protocols               Work = Job                         Cycle = Machine Cycle          Means = Step                        Contractor

FUNCTIONING                                                                                                                                                                                                       FUNCTIONING
               e.g. DATA                         e.g. FUNCTION                   e.g. NETWORK                   e.g. Enterprise Decision / Prescription
                                                                                                                     ORGANIZATION        e.g. SCHEDULE                              e.g. STRATEGY
ENTERPRISE                                                                                                                                                                                                        ENTERPRISE


John A. Zachman, Zachman International (810) 231-0531 – A Framework™
                                     Enterprise Architecture
                                          ©John A. Zachman, Zachman International (810) 231-0531                                                                            Reprinted by permission – www.zifa.com


                                                                                   CONFIDENTIAL & PROPRIETARY Copyright © 2002-2008 BizRules is a registered trademark of BizRules.com                                             22
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Decision Dominoes

  • 1. What is the biggest challenge facing CIOs ? Alignment of systems to strategy Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 1
  • 2. What is the biggest challenge facing CIOs? Why do systems fail? Alignment of IT systems to business strategy. Technology Business No alignment. Technology Business CONFIDENTIAL & PROPRIETARY Copyright © 2002-2008 BizRules is a registered trademark of BizRules.com 2
  • 3. Models are the bridge that enables you to connect and align Business and IT Business Technology Dollars Knowledge Data Sense Rules Decisions Process Events Terms Facts Concepts Knowing Understanding Meaning Thinking Reasoning Judgment Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 3
  • 4. ENTERPRISE ARCHITECTURE systems to strategy Models are the secret to aligning - A FRAMEWORK TM DATA What FUNCTION How NETWORK Where PEOPLE Who TIME When MOTIVATION Why SCOPE List of Things Important List of Processes the List of Locations in which List of Organizations List of Events Significant List of Business Goals/Strat to the Business Business Performs SCOPE the Business Operates Important to the Business to the Business (CONTEXTUAL) (CONTEXTUAL) TERMS GLOSSARY PLACES Legal Entities Mission and Goals Terms & Definitions Locations Management Entities Laws and Regulations Fact Types Jurisdictions Suppliers Strategies and Policies List of Values Customers KNOWING Function = Class of Regulators Planner ENTITY = Class of Node = Major Business People = Major Organizations Time = Major Business Event Ends/Means=Major Bus. Goal/ Planner Business Thing Business Process Location Critical Success Factor e.g. Semantic Model e.g. Business Process Model e.g. Business Logistics e.g. Work Flow Model e.g. Master Schedule e.g. Business Plan ENTERPRISE ENTERPRISE System KNOWLEDGE MODELS BUSINESS PROCESS WORK FLOW MODELS EVENT MODELS MODEL MODEL BUSINESS DECISION (CONCEPTUAL) (CONCEPTUAL) Terms & Meaning MODELS MODELS Domain Models BPM / BPMN Decision Model Fact Models Diagrams Concept Maps Owner Ent = Business Entity Proc. = Business Process Node = Business Location People = Organization Unit Time = Business Event End = Business Objective Owner UNDERSTANDING Reln = Business Relationship I/O = Business Resources Link = Business Linkage Work = Work Product Cycle = Business Cycle BDM / BDMS Means = Business Strategy e.g. Logical Data Model e.g. Application Architecture e.g. Distributed System e.g. Human Interface e.g. Processing Structure e.g., Business Rule Model BUSINESS RULE SYSTEM SYSTEM Architecture Architecture MODEL MODEL DATA MODELS MODELS (LOGICAL) (LOGICAL) USER INTERFACE Rule Family Tables Fact Tables ARCHITECTURE ER Diagrams Business Logic Models DBMS Model Ent = Data Entity BPMN > BPMS Node = I/S Function BDMS > BRMS Proc .= Application Function (Processor, Storage, etc) People = Role Time = System Event End = Structural Assertion Designer Designer Reln = Data Relationship I/O = User Views Link = Line Characteristics Work = Deliverable Cycle = Processing Cycle Means =Action Assertion e.g. Physical Data Model e.g. System Design e.g. Technology Architecture e.g. Presentation Architecture e.g. Control Structure e.g. Rule Design TECHNOLOGY TECHNOLOGY RULEBASE MODEL MODEL (PHYSICAL) DATABASE Architecture (PHYSICAL) Rule Designs Data Table Designs BRMS > BRE DBMS SQL DDL DML BPMS > Programs Node = Hardware/System Builder Ent = Segment/Table/etc. Proc.= Computer Function Software People = User Time = Execute End = Condition Builder Reln = Pointer/Key/etc. I/O = Data Elements/Sets Link = Line Specifications Work = Screen Format Cycle = Component Cycle Means = Action DETAILED e.g. Data Definition e.g. Program e.g. Network Architecture e.g. Security Architecture e.g. Timing Definition BUSINESS RULE e.g. Rule Specification DETAILED REPRESEN- ENGINE REPRESEN- TATIONS TATIONS Rule Specifications (OUT-OF (OUT-OF- DBMS / Database Engine Programs > Code CONTEXT) Rule Code CONTEXT) BRE > Code Sub- Sub- Contractor Business RulesProc.= Language [Conditions==Protocols Then [Conclusions Decisions=Actions] Ent = Field Reln = Address If Stmt I/O = Control Block Node Events] Link Addresses People = Identity Work = Job Time = Interrupt Cycle Machine Cycle [Goals] End = Sub-condition Means = Step Contractor FUNCTIONING FUNCTIONING e.g. DATA e.g. FUNCTION e.g. NETWORK e.g. ORGANIZATION e.g. SCHEDULE e.g. STRATEGY ENTERPRISE ENTERPRISE John A. Zachman, Zachman International (810) 231-0531 – A Framework™ Enterprise Architecture ©John A. Zachman, Zachman International (810) 231-0531 Reprinted by permission – www.zifa.com CONFIDENTIAL & PROPRIETARY Copyright © 2002-2008 BizRules is a registered trademark of BizRules.com 4
  • 5. Everything connects to everything else “Principles for the development of a Complete Mind: Study the science of art. Study the art of science. Develop your senses - especially learn how to see. Realise that everything connects to everything else.” Leonardo da Vinci Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 5
  • 6. Terms & Definitions Terms & Relationships Rules Events Terms Facts we think we know and Fact Models Instances (Records) Logic Time Words Data What What to do and How-to do it Sequential Steps, Activities, and Tasks Process Procedures, Instructions, Code Concepts What we truly Ontology The Decision The Moment of Truth understand Semantic Map Doing Thinking Reasoning Judgment Knowing Understanding Meaning Terms & Meaning Think and Decide What to do & Why Logic Business Rules If/Then Rules Decision Models Rule Family Tables Decision Tables Decision Trees Rulesets Directed Acyclic Graph (DAG) Rulebase Hierarchy Inference Reuse Global Rules Conditions Rulebase Inheritance Common Rules Intermediate Conclusions Conclusions Deduction , Induction Local Rules Specialized Rules Laws Rules & Regulations Policies Rules of Thumb Heuristics Expert Rules Single and Multiple Inheritance Terms & Conditions Rev. 5 November 2012 Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 6
  • 7. BIZRULES® RULEMAP™ EXAMPLE GLOBAL ENTITY MANAGEMENT: U.S. EMPLOYER COMPLIANCE RULES Concept Map Employment Eligibility Verification BUSINESS MAP (FACT MODEL) Terms TERMS Authorization To Work Semantic Model Work Form I-9 Compliant Misdemeanor is a Illegal Alien Individual U.S. Citizen Authorization aka are are guilty of a Lawful Permanent Resident Status Penalty and Bureau of Citizenship and Immigration Services Bureau of Citizenship Comply with Violate the Law Fine Is evidence of used to verify the Law U.S. Employers and Immigration is given by the Employment Employing Services Eligibility imposes Employment Eligibility formerly Authorizatio Verification who Identify required to n to Work Form complete a Employees Immigration and U.S. The makes all Immigration Hired to Work Naturalization Service has Employers Employment Eligibility Verification Form (Form I-9) is given to an Reform and Control Act Work Authorization Status Guilty responsible to Individual Misdemeanor has an Verify is an Identity November 6, 1986 Facts An Illegal Alien is an individual, who is not a Citizen or a Lawful Permanent FACTS Illegal Alien Citizen Lawful Resident Verify Permanent Employment Resident and who has not been given Authorization To Work by the Bureau of Resident is an Eligibility Effective Citizenship and Immigration Services (formerly, the Immigration and of all Date is Naturalization Service). of the of all Governing Rules GOVERNING RULES U.S. Employers must verify the Employment Eligibility and Identify of all United Employees Hired to Work in the United States after November 6, 1986. States Employees Employers are required to complete Employment Eligibility Verification Forms in the (Form I-9) for all Employees, including U.S. Citizens. Location that are Anyone Employing an Illegal Alien without Verifying his or her Work To work in hired after Authorization Status is Guilty of a Misdemeanor. (i.e. Ontology) DIGITIZED PROCESS (BUSINESS PROCESS MODEL) BUSINESS RULES Corporate / External / Compliance Rules RULE NO. HR Initiates Business Rules for Employment Eligibility 1 2 3 4 5 Business Unit notifies Employment START Decides to Hire HR Eligibility BU continues BUSINESS UNIT END PROCESS Employee Verification here… NOTES IF (BU) Process Company is _______ a US not a US - - - Employer Employer Employee Company wants to hire an - Con- - - ______ tractor Notify BU Candidate Work Location the US In - - Outside - is ______ the US Decision Record Reason Candidate Can Candidate Hire Date is After - - - On or and Decision Be Hired as an ______ Nov. 6, 1986 before Verify No Inferences Employee Evaluate Candidate’s Yes Record Reason ENTERPRISE COMPLIANCE SYSTEM Business Employment and Decision THEN Rules Eligibility or Inferences Identify? Yes Prepare Wait for Is Candidate Submit I-9 Company must verify Yes No No No No Authorized Candidate Must Electronic Form Government No form Candidate’s Employment to Work in Not Be Hired as Eligibility I-9 Notification an Employee U.S. ? No No No Company must verify Yes No Candidate’s Identity Decision Rule Submit eForm Send Notification Work Authorization Rules Determine Candidate Work Receive & Model BUREAU OF CITIZENSHIP AND Work Process Authorization IMMIGRATION SERVICES (BCIS) Authorization Status? FEDERAL AGENCY Form I-9 Status OUTPUT: Work Authorization Status is either Process Model Illegal Alien, Citizen, Lawful Permanent Resident, or Resident Candidate is not Authorized to Work in US Candidate is Authorized to Work in US ENTITY MANAGEMENT RULEBOOK Source: This is from a BIZRULES presentation archived on the Web at http://bizrules.info/files/bizrules-brf2005orl.pdf. 1 LEGAL ENTITY MASTERFILE 10/06/08 FINAL
  • 8. The Moment of Truth What do we do? We must decide now! Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 8
  • 9. Long Term Short Term Survival Profits The Moment of Truth 1-800 CALL-SME
  • 10. Build decision models to Ignore experts, make consistent, legal, rules and regulations. and profitable decisions Guess, hope and pray The Moment of Truth 1-800 CALL-SME
  • 11. Update Your Models Make changes to then change the System the system and forget the models The Moment of Truth 1-800 CALL-SME
  • 12. A general framework for building any complex system How to transform idea into implementation Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 12
  • 13. Architecture The result of architecture Engineering Design & Build Idea Implementation Logical Physical Representation Instantiation Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 13
  • 14. A general framework for building any system Architecture  Engineering  Design  Build Name Define Represent Specify Configure Instantiate it it it it it it Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 14
  • 15. A general framework for building any system Architecture  Engineering  Design  Build Name Define Represent Specify Configure Instantiate it it it it it it Lack of specificity in one step leads to ambiguity in the next steps… Lack of quality in one step leads to mistakes in the next steps… Lack of completeness in one step leads to gaps in the next steps… Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 15
  • 16. A general framework for building any system Architecture  Engineering  Design  Build Name Define Represent Specify Configure Instantiate it it it it it it Lack of specificity in one step leads to ambiguity in the next steps… Lack of quality in one step leads to mistakes in the next steps… Lack of completeness in one step leads to gaps in the next steps… Consequences are the need for reiteration & rework in the process. That takes more time, and costs more money. Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 16
  • 17. A general framework for building any system Name it Define Architecture it Represent Engineering it Specify Designing it Configure Building it Instantiate it Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 17
  • 18. TM ENTERPRISE ARCHITECTURE - A FRAMEWORK DATA What FUNCTION How NETWORK Where PEOPLE Who TIME When MOTIVATION Why SCOPE List of Things Important List of Processes the List of Locations in which List of Organizations List of Events Significant List of Business Goals/Strat SCOPE to the Business Business Performs the Business Operates Important to the Business to the Business (CONTEXTUAL) (CONTEXTUAL) Name it Planner ENTITY = Class of Function = Class of Node = Major Business Ends/Means=Major Bus. Goal/ Planner Business Thing Business Process Location People = Major Organizations Time = Major Business Event Critical Success Factor e.g. Semantic Model e.g. Business Process Model e.g. Business Logistics e.g. Work Flow Model e.g. Master Schedule e.g. Business Plan ENTERPRISE ENTERPRISE System MODEL MODEL (CONCEPTUAL) Define (CONCEPTUAL) Architecture it Owner Ent = Business Entity Proc. = Business Process Node = Business Location People = Organization Unit Time = Business Event End = Business Objective Owner Reln = Business Relationship I/O = Business Resources Link = Business Linkage Work = Work Product Cycle = Business Cycle Means = Business Strategy e.g. Logical Data Model e.g. Application Architecture e.g. Distributed System e.g. Human Interface e.g. Processing Structure e.g., Business Rule Model SYSTEM SYSTEM Architecture Architecture MODEL MODEL (LOGICAL) Represent (LOGICAL) Engineering it Node = I/S Function Ent = Data Entity Proc .= Application Function (Processor, Storage, etc) People = Role Time = System Event End = Structural Assertion Designer Reln = Data Relationship Cycle = Processing Cycle Designer I/O = User Views Link = Line Characteristics Work = Deliverable Means =Action Assertion e.g. Physical Data Model e.g. System Design e.g. Technology Architecture e.g. Presentation Architecture e.g. Control Structure e.g. Rule Design TECHNOLOGY TECHNOLOGY MODEL MODEL (PHYSICAL) Specify (PHYSICAL) Designing it Node = Hardware/System Builder Builder Ent = Segment/Table/etc. Proc.= Computer Function Software People = User Time = Execute End = Condition Reln = Pointer/Key/etc. I/O = Data Elements/Sets Link = Line Specifications Work = Screen Format Cycle = Component Cycle Means = Action DETAILED e.g. Data Definition e.g. Program e.g. Network Architecture e.g. Security Architecture e.g. Timing Definition e.g. Rule Specification DETAILED REPRESEN- REPRESEN- TATIONS Configure TATIONS (OUT-OF- Building (OUT-OF CONTEXT) CONTEXT) it Sub- Contractor Ent = Field Proc.= Language Stmt Node = Addresses People = Identity Time = Interrupt End = Sub-condition Sub- Reln = Address I/O = Control Block Link = Protocols Work = Job Cycle = Machine Cycle Means = Step Contractor FUNCTIONING Instantiate e.g. DATA e.g. FUNCTION e.g. NETWORK e.g. ORGANIZATION e.g. SCHEDULE e.g. STRATEGY FUNCTIONING ENTERPRISE ENTERPRISE it John A. Zachman, Zachman International (810) 231-0531 – A Framework™ Enterprise Architecture ©John A. Zachman, Zachman International (810) 231-0531 Reprinted by permission – www.zifa.com Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 18
  • 19. ENTERPRISE ARCHITECTUREA A FRAMEWORK Enterprise Architecture – - Framework TM TM DATA What FUNCTION How NETWORK Where PEOPLE Who TIME When MOTIVATION Why SCOPE List of Things Important List of Processes the List of Locations in which List of Organizations List of Events Significant List of Business Goals/Strat SCOPE to the Business Business Performs the Business Operates Important to the Business to the Business (CONTEXTUAL) (CONTEXTUAL) Planner ENTITY = Class of Function = Class of Node = Major Business Ends/Means=Major Bus. Goal/ Planner Business Thing Business Process Location People = Major Organizations Time = Major Business Event Critical Success Factor e.g. Semantic Model e.g. Business Process Model e.g. Business Logistics e.g. Work Flow Model e.g. Master Schedule e.g. Business Plan ENTERPRISE ENTERPRISE System MODEL MODEL (CONCEPTUAL) (CONCEPTUAL) Owner Ent = Business Entity Proc. = Business Process Node = Business Location People = Organization Unit Time = Business Event End = Business Objective Owner Reln = Business Relationship I/O = Business Resources Link = Business Linkage Work = Work Product Cycle = Business Cycle Means = Business Strategy e.g. Logical Data Model e.g. Application Architecture e.g. Distributed System e.g. Human Interface e.g. Processing Structure e.g., Business Rule Model SYSTEM SYSTEM Architecture Architecture MODEL MODEL (LOGICAL) (LOGICAL) Node = I/S Function Ent = Data Entity Proc .= Application Function (Processor, Storage, etc) People = Role Time = System Event End = Structural Assertion Designer Reln = Data Relationship Cycle = Processing Cycle Designer I/O = User Views Link = Line Characteristics Work = Deliverable Means =Action Assertion e.g. Physical Data Model e.g. System Design e.g. Technology Architecture e.g. Presentation Architecture e.g. Control Structure e.g. Rule Design TECHNOLOGY TECHNOLOGY MODEL MODEL (PHYSICAL) (PHYSICAL) Node = Hardware/System Builder Builder Ent = Segment/Table/etc. Proc.= Computer Function Software People = User Time = Execute End = Condition Reln = Pointer/Key/etc. I/O = Data Elements/Sets Link = Line Specifications Work = Screen Format Cycle = Component Cycle Means = Action DETAILED e.g. Data Definition e.g. Program e.g. Network Architecture e.g. Security Architecture e.g. Timing Definition e.g. Rule Specification DETAILED REPRESEN- REPRESEN- TATIONS TATIONS (OUT-OF- (OUT-OF CONTEXT) CONTEXT) Sub- Contractor Ent = Field Proc.= Language Stmt Node = Addresses People = Identity Time = Interrupt End = Sub-condition Sub- Reln = Address I/O = Control Block Link = Protocols Work = Job Cycle = Machine Cycle Means = Step Contractor FUNCTIONING FUNCTIONING e.g. DATA e.g. FUNCTION e.g. NETWORK e.g. ORGANIZATION e.g. SCHEDULE e.g. STRATEGY ENTERPRISE ENTERPRISE John A. Zachman, Zachman International (810) 231-0531 – A Framework™ Enterprise Architecture ©John A. Zachman, Zachman International (810) 231-0531 Reprinted by permission – www.zifa.com Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 19
  • 20. ENTERPRISE ARCHITECTUREA A FRAMEWORK Enterprise Architecture – -Architecture Complete “Data Model” Framework TM TM DATA What FUNCTION How NETWORK Where PEOPLE Who TIME When MOTIVATION Why SCOPE List of Things Important List of Processes the List of Locations in which List of Organizations List of Events Significant List of Business Goals/Strat SCOPE (CONTEXTUAL) to the Business Business Performs Terms Operates the Business Important to the Business to the Business (CONTEXTUAL) Glossary Planner ENTITY = Class of Terms & Definitions Function = Class of Node = Major Business Ends/Means=Major Bus. Goal/ Planner Business Thing Business Process Location People = Major Organizations Time = Major Business Event Critical Success Factor e.g. Semantic Model e.g. Business Process Model e.g. Business Logistics e.g. Work Flow Model e.g. Master Schedule e.g. Business Plan ENTERPRISE ENTERPRISE MODEL Semantic Models System MODEL (CONCEPTUAL) (CONCEPTUAL) Fact/Concept Models Owner Ent = Business Entity Terms &Node = Business Location Proc. = Business Process Meaning People = Organization Unit Time = Business Event End = Business Objective Owner Reln = Business Relationship I/O = Business Resources Link = Business Linkage Work = Work Product Cycle = Business Cycle Means = Business Strategy e.g. Logical Data Model e.g. Application Architecture e.g. Distributed System e.g. Human Interface e.g. Processing Structure e.g., Business Rule Model SYSTEM SYSTEM Architecture MODEL Logical Data Models Architecture MODEL (LOGICAL) (LOGICAL) Fact Tables Ent = Data Entity ER Diagrams etc) Proc .= Application Function Node = I/S Function (Processor, Storage, People = Role Time = System Event End = Structural Assertion Designer Reln = Data Relationship Cycle = Processing Cycle Designer I/O = User Views Link = Line Characteristics Work = Deliverable Means =Action Assertion e.g. Physical Data Model e.g. System Design e.g. Technology Architecture e.g. Presentation Architecture e.g. Control Structure e.g. Rule Design TECHNOLOGY TECHNOLOGY MODEL MODEL (PHYSICAL) (PHYSICAL) Node = Hardware/System Builder Builder Ent = Segment/Table/etc. Proc.= Computer Function Software People = User Time = Execute End = Condition Reln = Pointer/Key/etc. I/O = Data Elements/Sets Link = Line Specifications Work = Screen Format Cycle = Component Cycle Means = Action DETAILED e.g. Data Definition e.g. Program e.g. Network Architecture e.g. Security Architecture e.g. Timing Definition e.g. Rule Specification DETAILED REPRESEN- REPRESEN- TATIONS TATIONS (OUT-OF- (OUT-OF CONTEXT) CONTEXT) Sub- Contractor Ent = Field Proc.= Language Stmt Node = Addresses People = Identity Time = Interrupt End = Sub-condition Sub- Reln = Address I/O = Control Block Link = Protocols Work = Job Cycle = Machine Cycle Means = Step Contractor FUNCTIONING FUNCTIONING e.g. DATA e.g. FUNCTION e.g. NETWORK e.g. ORGANIZATION e.g. SCHEDULE e.g. STRATEGY ENTERPRISE ENTERPRISE John A. Zachman, Zachman International (810) 231-0531 – A Framework™ Enterprise Architecture ©John A. Zachman, Zachman International (810) 231-0531 Reprinted by permission – www.zifa.com CONFIDENTIAL & PROPRIETARY Copyright © 2002-2008 BizRules is a registered trademark of BizRules.com 20
  • 21. Complete “Business Process – A A FRAMEWORK TM ENTERPRISE ARCHITECTURE - Framework Enterprise Architecture Model” Architecture TM DATA What FUNCTION How NETWORK Where PEOPLE Who TIME When MOTIVATION Why SCOPE List of Things Important List of Processes the List of Locations in which List of Organizations List of Events Significant List of Business Goals/Strat SCOPE to the Business Business Performs the Business Operates Important to the Business to the Business (CONTEXTUAL) (CONTEXTUAL) Planner ENTITY = Class of Function = Class of Node = Major Business Ends/Means=Major Bus. Goal/ Planner Business Thing Business Process Location People = Major Organizations Time = Major Business Event Critical Success Factor e.g. Semantic Model e.g. Business Process Model e.g. Business Logistics e.g. Work Flow Model e.g. Master Schedule e.g. Business Plan ENTERPRISE ENTERPRISE System MODEL MODEL (CONCEPTUAL) (CONCEPTUAL) Owner Ent = Business Entity Proc. = Business Process Node = Business Location People = Organization Unit Time = Business Event End = Business Objective Owner Reln = Business Relationship I/O = Business Resources Link = Business Linkage Work = Work Product Cycle = Business Cycle Means = Business Strategy e.g. Logical Data Model e.g. Application Architecture e.g. Distributed System e.g. Human Interface e.g. Processing Structure e.g., Business Rule Model SYSTEM SYSTEM Architecture Architecture MODEL MODEL (LOGICAL) (LOGICAL) Node = I/S Function Ent = Data Entity Proc .= Application Function (Processor, Storage, etc) People = Role Time = System Event End = Structural Assertion Designer Reln = Data Relationship Cycle = Processing Cycle Designer I/O = User Views Link = Line Characteristics Work = Deliverable Means =Action Assertion e.g. Physical Data Model e.g. System Design e.g. Technology Architecture e.g. Presentation Architecture e.g. Control Structure e.g. Rule Design TECHNOLOGY TECHNOLOGY MODEL MODEL (PHYSICAL) (PHYSICAL) Node = Hardware/System Builder Builder Ent = Segment/Table/etc. Proc.= Computer Function Software People = User Time = Execute End = Condition Reln = Pointer/Key/etc. I/O = Data Elements/Sets Link = Line Specifications Work = Screen Format Cycle = Component Cycle Means = Action DETAILED e.g. Data Definition e.g. Program e.g. Network Architecture e.g. Security Architecture e.g. Timing Definition e.g. Rule Specification DETAILED REPRESEN- REPRESEN- TATIONS TATIONS (OUT-OF- (OUT-OF CONTEXT) CONTEXT) Sub- Contractor Ent = Field Proc.= Language Stmt Node = Addresses People = Identity Time = Interrupt End = Sub-condition Sub- Reln = Address I/O = Control Block Link = Protocols Work = Job Cycle = Machine Cycle Means = Step Contractor FUNCTIONING FUNCTIONING e.g. DATA e.g. FUNCTION e.g. NETWORK e.g. ORGANIZATION e.g. SCHEDULE e.g. STRATEGY ENTERPRISE ENTERPRISE John A. Zachman, Zachman International (810) 231-0531 – A Framework™ Enterprise Architecture ©John A. Zachman, Zachman International (810) 231-0531 Reprinted by permission – www.zifa.com Copyright © 2011 BizRules® (brand) is a registered trademark of BIZRULES (company) 21
  • 22. Complete “Business Rule Model” Architecture TM ENTERPRISE ARCHITECTURE - A FRAMEWORK DATA What FUNCTION How NETWORK Where PEOPLE Who TIME When MOTIVATION Why SCOPE List of Things Important List of Processes the List of Locations in which List of Organizations List of Events Significant List of Business Goals/Strat SCOPE (CONTEXTUAL) to the Business Business Performs the Business Operates Mission Business to the Important to the Business (CONTEXTUAL) Goals and Objectives Management Intention Planner ENTITY = Class of Function = Class of Node = Major Business Ends/Means=Major Bus. Goal/ Planner Business Thing Business Process Location People = Major Organizations Time = Major Business Event Critical Success Factor e.g. Semantic Model e.g. Business Process Model e.g. Business Logistics e.g. Work Flow Model e.g. Master Schedule e.g. Business Plan ENTERPRISE ENTERPRISE MODEL System Strategy & Policy MODEL (CONCEPTUAL) (CONCEPTUAL) Decision Models Informal or Detailed Description Owner Ent = Business Entity Proc. = Business Process Node = Business Location People = Organization Unit Time = Business Event End = Business Objective Owner Reln = Business Relationship I/O = Business Resources Link = Business Linkage Work = Work Product Cycle = Business Cycle Means = Business Strategy e.g. Logical Data Model e.g. Application Architecture e.g. Distributed System e.g. Human Interface e.g. Processing Structure e.g., Business Rule Model SYSTEM SYSTEM Architecture Architecture MODEL MODEL (LOGICAL) Business Rule Models (LOGICAL) Detailed Logical Definition Node = I/S Function Ent = Data Entity Proc .= Application Function (Processor, Storage, etc) People = Role Time = System Event End = Structural Assertion Designer Reln = Data Relationship Cycle = Processing Cycle Designer I/O = User Views Link = Line Characteristics Work = Deliverable Means =Action Assertion e.g. Physical Data Model e.g. System Design e.g. Technology Architecture e.g. Presentation Architecture e.g. Control Structure e.g. Rule Design TECHNOLOGY TECHNOLOGY MODEL Formal/Detailed Rules MODEL (PHYSICAL) (PHYSICAL) Designs and Specifications Node = Hardware/System Detailed Technical Specification Builder Ent = Segment/Table/etc. Proc.= Computer Function Software People = User Time = Execute End = Condition Builder Reln = Pointer/Key/etc. I/O = Data Elements/Sets Link = Line Specifications Work = Screen Format Cycle = Component Cycle Means = Action DETAILED e.g. Data Definition e.g. Program e.g. Network Architecture e.g. Security Architecture e.g. Timing Definition e.g. Rule Specification DETAILED REPRESEN- TATIONS Automated Rules REPRESEN- TATIONS (OUT-OF- CONTEXT) Source Code (OUT-OF CONTEXT) Sub- Implementation Contractor Ent = Field Proc.= Language Stmt Node = Addresses People = Identity Time = Interrupt End = Sub-condition Sub- Reln = Address I/O = Control Block Link = Protocols Work = Job Cycle = Machine Cycle Means = Step Contractor FUNCTIONING FUNCTIONING e.g. DATA e.g. FUNCTION e.g. NETWORK e.g. Enterprise Decision / Prescription ORGANIZATION e.g. SCHEDULE e.g. STRATEGY ENTERPRISE ENTERPRISE John A. Zachman, Zachman International (810) 231-0531 – A Framework™ Enterprise Architecture ©John A. Zachman, Zachman International (810) 231-0531 Reprinted by permission – www.zifa.com CONFIDENTIAL & PROPRIETARY Copyright © 2002-2008 BizRules is a registered trademark of BizRules.com 22