Ronnie Wade has over 20 years of experience leading technology solutions and projects for organizations. He is skilled in strategic planning, system design, implementation, and optimization using a variety of technologies. As a systems engineer and architect, he has developed innovative solutions to meet client needs and reduce costs. He has successfully managed large-scale projects, such as installing phone and network systems across 66 New York State prisons in under 45 days.

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RONNIE B. WADE MY LINKEDIN PROFILE
972.727.1696 cell obiron54@sbcglobal.net
TECHNOLOGY SOLUTIONS ARCHITECT
20+ years’ success leading and engineering innovative technical solutions for dynamic organizations
Repeated success guiding technical teams in implementing mission critical IT/telecomm strategies using
established and emerging technologies to achieve maximum operational impacts with minimum costs. Adept at
overseeing technology initiatives and implementing proven best practices that align technology services to meet
client expectations. Skilled project leader adept at interacting with diverse individuals and groups, while
coordinating efforts of both internal and external resources. Keen ability to collaborate across various business
units, analyze and interpret needs, and devise solutions to meet business and product requirements.
HIGHLIGHTS OF EXPERTISE
Strategic and Tactical Infrastructure Planning ─ Telecomm / IT System Architectural Design
Systems Implementation & Optimization ─ Full Life Cycle Project Management ─ Statement of Work (SOW)
Database / Systems / Application Architecting ─ Business-Driven Technology / Software Solutions
Technology Roadmap Development ─ IT Process / Operational Policy Development
Rough Order of Magnitude Assessment (ROMA)
CAREER SUMMARY
GLOBAL TEL*LINK,Plano,Texas (purchased Value-Added Communications) (2010 to 2015)
Deliver technology leadership and project management expertise to oversee the development and engineering of the firms
integrated telecommunication technology service solutions for clients across North America.
SYSTEMS ENGINEER (SME) – SYSTEM ARCHITECTURE TEAM
Worked directly with high profile clients to define and architect new technology solutions to meet firm’s goals
and future technology needs. As subject matter expert, served as liaison between all technical groups and
developers regarding creation of all architecture diagrams and technical documentation. Created system
roadmap by reviewing SOW items and creating ROMA to estimate costs and engineering labor.
Key Contributions:
 Conceptualized, developed, and created innovative system solutions that could be integrated into
existing client platforms to reduce costs and increase system functionality.
 Instrumental in researching Cloud and VDI solutions to support existing Enterprise deployment.
 As Tier III Technical Support Engineer provided system support documentation and training for
technical support personnel.
 Architected, designed and implemented a host of telecom solutions that reduced installation and
maintenance costs by streamlining the installation processes to a few hours.
VALUE-ADDED COMMUNICATIONS, INC., Plano, Texas (1990 to 2010)
Built impressive career record of accomplishment and promotion with this leading provider of integrated telecomm solutions
for local/state/federal correctional facilities and institutions throughout the US.
SYSTEMS ENGINEER (SME) (2002 to 2010)
Provided technical leadership in reviewing client’s legacy system, and recommended new hardware and
software technology solutions. Reviewed customer RFP specifications; defined and developed engineering
requirements documentation. As Database Administrator, gathered and managed large data sets. Assisted in
managing projects from initial client interview to final technology deployment. Managed installation trouble
tickets. Authored system support documentation and trained technical support personnel.

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Key Contributions:
 Mapped feature functionality from a legacy end of life (EOL) proprietary platform to a platform that
utilized Dialogic DM3 hardware; increased platform density by 700% for the same footprint.
 Credited for developing mock up environments and test plans to perform functional, regression,
integration, load, and QA testing prior to system release; evaluated/tested all software, hardware, and
API implementations.
 Served as key resource in researching and evaluating new technologies; recommended upgrades and
technology improvements designed to streamline client operations.
MANAGER - TECHNICAL SERVICES (1995 to 2002)
Promoted to direct daily activities of Engineering Support, Technical Support and Quality Assurance Staff.
Reviewed all technical systems and operations; assessed current policies/procedures and implemented new
standards to maximize system performance. Served as project manager on critical product development
projects, guiding teams to complete large scale VAC system installation projects on time. Reported directly to
stakeholders on project status and achieved benchmarks.
Key Contributions:
 Coordinated the successful migration of client’s legacy system to new technology platform.
 Managed project through all phases from engineering development to production and operations.
 Developed/implemented basic telephony and VAC product training course for customers and staff.
MANAGER - TECHNICAL SUPPORT (1990 to 1995)
Recruited to manage and lead in-house field support team charged with supporting installation and operation
of automated and live operator systems. Trained and educated support staff in properly handling and
resolving technical issues quickly and effectively. Authored/documented training support material.
Key Contributions:
 Substantially reduced installation costs by establishing payment guidelines in using 3rd party, sub-
contractor installation technicians.
 Drove process to reduced system installation lead time by one week by establishing a more efficient
process to gather and collect pre-installation site survey information.
 Credited for leading team to successfully install a state-wide computer and phone system network for 66
New York State Prisons in 45 days, including...
o 2200+ state phone lines/security phones; 275 data circuits; 85 computers; 95 channel banks.
EDUCATION & CREDENTIALS
Cloud Services – ACM, Internet
Business Administration - COLLIN COLLEGE,Plano,Texas
Electro-Mechanical Engineering - RICHLAND JR.COLLEGE,Dallas,Texas
Technical Proficiencies:
Servers: SQL Server (2000-2008), Windows Server (2000-2012), Novell, Linux Red Hat, NAS
Applications: MS Office, T-SQL, Active Directory, MS Visio, MS Project, Terminal Emulators, VMWare
Network: VPN, SMTP, TCP/IP, SSL, SSO, T1, ISDN, Frame Relay, Fiber Net, VLAN, VOIP
Languages: Zilog Z8 Assembly, Visual Basic, XML, C++