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ARE YOU READY FOR HALFYOUR
WORKFORCE TO RETIRE?
As many as half of the skilled workers at energy, chemical and oil  gas companies are
heading towards retirement — and not nearly enough new hires are available to replace
them. The majority of the retiring workers are also in senior positions, which means a huge
loss of institutional memory and knowledge of proprietary practices. The impending crisis
could be crippling to your company if you don’t take steps to prevent it now.
WE’RE HERE TO HELP
We’ve researched what the top companies are doing to address this issue, as well as what
global organizations focused on these industries recommend. We’ve combined what we’ve
learned with our own experience and come up with a list of the top 6 things you could do to
help your company come out ahead.
of the electric utility
workforce will retire in
the following 10 years 1
| 21
The Council of State Governments, Work Force Development in the Electric Utility Sector, February 2010
THE NUMBERS
THE KNOWLEDGE DRAIN
Let’s look at some of the numbers. In 2010, the U.S. Bureau of Labor
Statistics estimated that half of the electric utility workforce would retire
in the following 10 years.1
And that prediction has indeed been playing
itself out. A 2012 study by PricewaterhouseCoopers found that 20%
of power and utilities employees were eligible for retirement that year,
and 39% would be eligible over the following 5 years.2
That should be
alarming to any energy company.
The picture looks very similar for the chemical sector,
where employment has been steadily falling over the
last 10 years, even though the industry itself has not
significantly shrunk. (see right)
Oil  gas is struggling, too. In a global survey from Q1 of this year, 44%
of oil  gas companies in the Americas said skill shortages are the
biggest threat to their industry — higher than capital costs, labor costs,
or even economic stability concerns.3
This is partly due to training
issues, with many of these companies lamenting the lack of quality
candidates and skilled employees to train them. However, as more and
more veteran employees retire, this will only become a bigger problem.
Source: U.S. Bureau of Labor Statistics
900
850
800
1/03 1/04 1/05 1/06 1/07 1/08 1/09 1/10 1/11 1/12 1/13
Month / Year
CHEMICAL SECTOR EMPLOYMENT
| 3
#ofemployeesinthousands
1
The Council of State Governments, Work Force Development in the Electric Utility Sector, February 2010
2
PricewaterhouseCoopers, Power and Utilities Changing Workforce, 2012
3
OilCareers.com and Air Energi, Workforce Survey Q1: The Premier Global Oil  Gas Workforce Survey 2014
As an industry, we are at a critical juncture
where we are working to build additional
capacity, integrate renewable energy sources,
address carbon and other environmental
concerns, rebuild an aging infrastructure,
and make the grid smarter… However, these
challenges are occurring as many faculty in
university power engineering programs are
reaching retirement, retirement rates in the
industry are growing, and there is a lack of new
recruits entering the industry.
“
– WANDA REDER
President, IEEE Power  Energy Society
Chair, Executive Council, Power and Energy Engineering Collaborative
”
| 4
THE MILLENNIAL MINDSET SHIFT
Another workforce issue that all companies are now facing, regardless of industry, is
that today’s graduates aren’t all that interested in long-term employment. The younger
generation simply doesn’t want to stay with the same employer for long. It’s become
perfectly acceptable to have a resume full of 3-year stints at a variety of companies.
This makes many employers cautious about investing in training — which in turn only
exacerbates the situation.
| 5
25–34year olds stay with one company
for an average of just 3.2 years 5
OF MILLENNIALS
(born between 1977-1997)
expect to stay in a job for
less than 3 years 4
4
Future Workplace, Multiple Generations @ Work, 2012
5
U.S. Bureau of Labor Statistics, Employee Tenure Summary, 2012
6 THINGS YOU CAN DO TO ENSURE YOUR COMPANY
SURVIVES THE CRISIS
By now it’s become clear that there is a major problem looming for energy, chemical and oil  gas companies. All hope is not lost, but it will
take some effort on your part to avert a crisis. Here are our top 6 recommendations for what you can do.
ESTABLISH AN ONGOING
TRAINING PROGRAM
This has never been more important than today, when younger
employees don’t plan to stay with one company for an extended
period of time. Instead of letting this deter you from investing
resources in training though, think of this as an opportunity to hire
employees with a broader range of experience and the kind of
mindset that welcomes new challenges and opportunities.
With employees coming and leaving regularly, it’s no longer
practical to train new hires on an ad-hoc basis. You need to
establish a thought-out, ongoing training plan that will set up new
employees for success, regardless of when they come into your
company or how long they plan to stay.
If you can show that you care about empowering new hires to
succeed and have a plan in place for it, your company will also be
more attractive to prospective employees — which is crucial in an
increasingly competitive hiring environment.
| 6
PARTNER WITH COLLEGES
AND UNIVERSITIES
Every year, there are more job openings for engineers than there
are graduates, and schools can’t fix that on their own. The high
rate of retirement applies not just to your employees, but also to
knowledgeable faculty members — which means there are fewer
people to inspire and teach younger generations. So part of that job
now falls to you.
Take advantage of any opportunity to inspire and build relationships
with students in your field. The earlier you can establish relationships
with prospective hires, the better. Consider coming into classes
to talk about what your company does and offering mentoring
opportunities to those who are interested. If you have the budget for
it, fund scholarships and research support.
You can also establish a direct funnel for future employees by
providing internships and part-time job opportunities. This will expose
your company to prospects early on, as well as teach them the skills
they need to work at your company once they graduate.
1 2
At our facility in Baytown, TX…a decade ago, we
would receive about 2,000 applicants for 20 to 30
jobs. Today, we get about 250 applicants. Filtering
through those applicants leaves us with about 40
true candidates, a monumental drop in qualified
candidates by any stretch…
So we’ve addressed the problem by creating
the Baytown Manufacturing Internship Program
with local community colleges to train full-time
process technology operators for the plant. Since
it launched in 2011, the program has had 54
production technician internship positions with a
90 percent intern-to-hire rate.
“
– JERRY MACCLEARY
President, NAFTA Region, Bayer MaterialScience
”
| 7
LEVERAGE EXISTING TALENT
3 As you look towards the future, don’t forget about the talented
employees you will still have. Consider how they can help you
prepare for their departure. For example, you could partner new
employees with experienced veterans for mentoring and on-the-job
training. Or you could bring back retired engineers as consultants
to ensure that institutional knowledge doesn’t get lost. Involve these
people in the creation of your training programs and resources. After
all, they’re the ones who know the most about your business.
RETHINK YOUR BENEFITS AND PEOPLE
MANAGEMENT POLICIES4 As the hiring landscape gets more and more competitive, you may
need to give some thought to your company’s benefits and perks.
This doesn’t always mean raising salaries, since many employees
(especially in younger generations) are increasingly interested in
non-monetary benefits.
For example, Control Engineering recently surveyed engineers
in a variety of industries and found that the top two factors
responsible for their workplace satisfaction are a “feeling of
accomplishment” and “technical challenge.” 6
(see right)
| 8
39% 38% 31%
28% Relationship with colleagues
22% Location
21% Job security
21% Relationship with boss
18% Feeling of recognition
16% Benefits
12% Advancement opportunity
12% Workload
10% Company’s financial health
Feeling of
accomplishment
Technical
challenge
Financial
compensation
8% Relationship with
subordinates
7% Leading a team
5% Managing people
5% Company size
3% Travel
2% Physical or ergonomic
environment at work
(positive or negative)
2% Other
What 3 factors have the greatest impact on
satisfaction with your current position?
Survey question asked of engineers in various industries:
6
Control Engineering, Salary and Career Survey, 2014
| 9
ASK FOR MORE FROM
YOUR VENDORS6 Certain suppliers offer training resources for their products and
technologies. This could be in the form of printed materials, online
courses, or support services — all of which are helpful elements
to integrate into your ongoing internal training program. Some
manufacturers can even monitor and maintain your equipment
remotely, so you don’t have to. All this reduces the burden on you
to be the expert on everything, as well as the worry that if your
internal experts leave, their knowledge is lost forever.
5 INVEST IN AUTOMATED AND
SMART DEVICES
The longer you retain old, antiquated equipment, the harder it will
be to find employees who are familiar with it and can maintain it.
It’s becoming increasingly impractical and inefficient to hold on to
legacy products and processes — especially when an investment
in new technologies could pay for itself in a very short amount of
time by reducing your maintenance costs and resource demands.
Innovation today is all about ease of use, which is why the
newest technologies require less and less specialized knowledge
to install and manage — making it easy to train even your newest
employees on them. And the latest process equipment now
comes with advanced monitoring capabilities, ensuring optimal
performance and reducing the need for calibration services.
Not only that, but as technologies make processes increasingly
automated, you’re less likely to burn out your employees with
repetitive, routine work. And you want to make sure you hold on
to your brightest minds!

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Availability risk of skilled resources in Oil&Gas Sector

  • 1. ARE YOU READY FOR HALFYOUR WORKFORCE TO RETIRE? As many as half of the skilled workers at energy, chemical and oil gas companies are heading towards retirement — and not nearly enough new hires are available to replace them. The majority of the retiring workers are also in senior positions, which means a huge loss of institutional memory and knowledge of proprietary practices. The impending crisis could be crippling to your company if you don’t take steps to prevent it now. WE’RE HERE TO HELP We’ve researched what the top companies are doing to address this issue, as well as what global organizations focused on these industries recommend. We’ve combined what we’ve learned with our own experience and come up with a list of the top 6 things you could do to help your company come out ahead. of the electric utility workforce will retire in the following 10 years 1 | 21 The Council of State Governments, Work Force Development in the Electric Utility Sector, February 2010
  • 2. THE NUMBERS THE KNOWLEDGE DRAIN Let’s look at some of the numbers. In 2010, the U.S. Bureau of Labor Statistics estimated that half of the electric utility workforce would retire in the following 10 years.1 And that prediction has indeed been playing itself out. A 2012 study by PricewaterhouseCoopers found that 20% of power and utilities employees were eligible for retirement that year, and 39% would be eligible over the following 5 years.2 That should be alarming to any energy company. The picture looks very similar for the chemical sector, where employment has been steadily falling over the last 10 years, even though the industry itself has not significantly shrunk. (see right) Oil gas is struggling, too. In a global survey from Q1 of this year, 44% of oil gas companies in the Americas said skill shortages are the biggest threat to their industry — higher than capital costs, labor costs, or even economic stability concerns.3 This is partly due to training issues, with many of these companies lamenting the lack of quality candidates and skilled employees to train them. However, as more and more veteran employees retire, this will only become a bigger problem. Source: U.S. Bureau of Labor Statistics 900 850 800 1/03 1/04 1/05 1/06 1/07 1/08 1/09 1/10 1/11 1/12 1/13 Month / Year CHEMICAL SECTOR EMPLOYMENT | 3 #ofemployeesinthousands 1 The Council of State Governments, Work Force Development in the Electric Utility Sector, February 2010 2 PricewaterhouseCoopers, Power and Utilities Changing Workforce, 2012 3 OilCareers.com and Air Energi, Workforce Survey Q1: The Premier Global Oil Gas Workforce Survey 2014
  • 3. As an industry, we are at a critical juncture where we are working to build additional capacity, integrate renewable energy sources, address carbon and other environmental concerns, rebuild an aging infrastructure, and make the grid smarter… However, these challenges are occurring as many faculty in university power engineering programs are reaching retirement, retirement rates in the industry are growing, and there is a lack of new recruits entering the industry. “ – WANDA REDER President, IEEE Power Energy Society Chair, Executive Council, Power and Energy Engineering Collaborative ” | 4
  • 4. THE MILLENNIAL MINDSET SHIFT Another workforce issue that all companies are now facing, regardless of industry, is that today’s graduates aren’t all that interested in long-term employment. The younger generation simply doesn’t want to stay with the same employer for long. It’s become perfectly acceptable to have a resume full of 3-year stints at a variety of companies. This makes many employers cautious about investing in training — which in turn only exacerbates the situation. | 5 25–34year olds stay with one company for an average of just 3.2 years 5 OF MILLENNIALS (born between 1977-1997) expect to stay in a job for less than 3 years 4 4 Future Workplace, Multiple Generations @ Work, 2012 5 U.S. Bureau of Labor Statistics, Employee Tenure Summary, 2012
  • 5. 6 THINGS YOU CAN DO TO ENSURE YOUR COMPANY SURVIVES THE CRISIS By now it’s become clear that there is a major problem looming for energy, chemical and oil gas companies. All hope is not lost, but it will take some effort on your part to avert a crisis. Here are our top 6 recommendations for what you can do. ESTABLISH AN ONGOING TRAINING PROGRAM This has never been more important than today, when younger employees don’t plan to stay with one company for an extended period of time. Instead of letting this deter you from investing resources in training though, think of this as an opportunity to hire employees with a broader range of experience and the kind of mindset that welcomes new challenges and opportunities. With employees coming and leaving regularly, it’s no longer practical to train new hires on an ad-hoc basis. You need to establish a thought-out, ongoing training plan that will set up new employees for success, regardless of when they come into your company or how long they plan to stay. If you can show that you care about empowering new hires to succeed and have a plan in place for it, your company will also be more attractive to prospective employees — which is crucial in an increasingly competitive hiring environment. | 6 PARTNER WITH COLLEGES AND UNIVERSITIES Every year, there are more job openings for engineers than there are graduates, and schools can’t fix that on their own. The high rate of retirement applies not just to your employees, but also to knowledgeable faculty members — which means there are fewer people to inspire and teach younger generations. So part of that job now falls to you. Take advantage of any opportunity to inspire and build relationships with students in your field. The earlier you can establish relationships with prospective hires, the better. Consider coming into classes to talk about what your company does and offering mentoring opportunities to those who are interested. If you have the budget for it, fund scholarships and research support. You can also establish a direct funnel for future employees by providing internships and part-time job opportunities. This will expose your company to prospects early on, as well as teach them the skills they need to work at your company once they graduate. 1 2
  • 6. At our facility in Baytown, TX…a decade ago, we would receive about 2,000 applicants for 20 to 30 jobs. Today, we get about 250 applicants. Filtering through those applicants leaves us with about 40 true candidates, a monumental drop in qualified candidates by any stretch… So we’ve addressed the problem by creating the Baytown Manufacturing Internship Program with local community colleges to train full-time process technology operators for the plant. Since it launched in 2011, the program has had 54 production technician internship positions with a 90 percent intern-to-hire rate. “ – JERRY MACCLEARY President, NAFTA Region, Bayer MaterialScience ” | 7
  • 7. LEVERAGE EXISTING TALENT 3 As you look towards the future, don’t forget about the talented employees you will still have. Consider how they can help you prepare for their departure. For example, you could partner new employees with experienced veterans for mentoring and on-the-job training. Or you could bring back retired engineers as consultants to ensure that institutional knowledge doesn’t get lost. Involve these people in the creation of your training programs and resources. After all, they’re the ones who know the most about your business. RETHINK YOUR BENEFITS AND PEOPLE MANAGEMENT POLICIES4 As the hiring landscape gets more and more competitive, you may need to give some thought to your company’s benefits and perks. This doesn’t always mean raising salaries, since many employees (especially in younger generations) are increasingly interested in non-monetary benefits. For example, Control Engineering recently surveyed engineers in a variety of industries and found that the top two factors responsible for their workplace satisfaction are a “feeling of accomplishment” and “technical challenge.” 6 (see right) | 8 39% 38% 31% 28% Relationship with colleagues 22% Location 21% Job security 21% Relationship with boss 18% Feeling of recognition 16% Benefits 12% Advancement opportunity 12% Workload 10% Company’s financial health Feeling of accomplishment Technical challenge Financial compensation 8% Relationship with subordinates 7% Leading a team 5% Managing people 5% Company size 3% Travel 2% Physical or ergonomic environment at work (positive or negative) 2% Other What 3 factors have the greatest impact on satisfaction with your current position? Survey question asked of engineers in various industries: 6 Control Engineering, Salary and Career Survey, 2014
  • 8. | 9 ASK FOR MORE FROM YOUR VENDORS6 Certain suppliers offer training resources for their products and technologies. This could be in the form of printed materials, online courses, or support services — all of which are helpful elements to integrate into your ongoing internal training program. Some manufacturers can even monitor and maintain your equipment remotely, so you don’t have to. All this reduces the burden on you to be the expert on everything, as well as the worry that if your internal experts leave, their knowledge is lost forever. 5 INVEST IN AUTOMATED AND SMART DEVICES The longer you retain old, antiquated equipment, the harder it will be to find employees who are familiar with it and can maintain it. It’s becoming increasingly impractical and inefficient to hold on to legacy products and processes — especially when an investment in new technologies could pay for itself in a very short amount of time by reducing your maintenance costs and resource demands. Innovation today is all about ease of use, which is why the newest technologies require less and less specialized knowledge to install and manage — making it easy to train even your newest employees on them. And the latest process equipment now comes with advanced monitoring capabilities, ensuring optimal performance and reducing the need for calibration services. Not only that, but as technologies make processes increasingly automated, you’re less likely to burn out your employees with repetitive, routine work. And you want to make sure you hold on to your brightest minds!