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Rory J. Morgan
6966 S. Riviera St. Aurora, CO 80016 • (214) 558-0152
mrmo4@yahoo.com
Account management, retention, sales, team lead, management and training experience. Driven to
achieve excellence through dedication, leadership, and self-motivation. A strong passion to excel in
business with a focus on personal performance results and meeting the diverse needs of a growing,
secure company.
Food Service Warehouse, Englewood, Colorado 2014-current
National Accounts - Account Manager
 Responsible for promoting and marketing products to qualified national account customers and
growing sales of existing accounts, primarily large and chain business
 Create and retain long term business relationships
 Develop and manage customer relationships with large national accounts and setting the
accounts overall strategic direction
 Assume total responsibility for assigned accounts by developing relationships with existing
accounts and grow sales
 Use sales knowledge and discretion during the full sales cycle from quoting products, design
services and installation
 Utilize knowledge and contacts to expand revenue opportunities and increase name brand
awareness at a national level
 Act as a liaison between customer and company to manage details regarding services, products,
and problems
Trulia, Englewood, Colorado 2013-2014
Account Manager
 Drove customer growth by increasing customer share of advertising budget
 Exceeded monthly quotas consistently
 Leveraged a consultative selling approach by promoting and selling products and services to
highly engaged customers
 Excelled in a fast-paced, customer obsessed environment
 Communicated effectively and displayed a professional and positive demeanor
 Excellent customer relationships and developed skills, exercised sound judgment, and acted
responsible in the customer's and the company's best interest
 Self-motivated and driven, accountable for individual results, and a flexible team player
 Engaged and cross sell/up additional products to my assigned customer base
 Demonstrated ability to articulate relevant information and connect product features to customer
value in a concise and consultative manner
 Successfully executed professional sales process and demonstrated strong closing techniques
Intuit / Plano, Texas 2010-2013
Territory Account Manager
 Drove awareness and education amongst Accounting Professionals through multiple channels
 Ensured responsiveness you will contact individuals of varying seniority levels within each
customer organization
 High penetration of contacts using consultative conversations leveraging strategic questions
 Pursued sales in an action-oriented manner
 Moved sales toward closure using a manner that focuses prospects on action and agreements
that either moves the prospect out of the sales pipeline or forward in the sales pipeline
 Aligned sales presentations with customer needs
 Closed sales with risk-adverse prospects by clearly demonstrating the value and strategic fit of
targeted solutions in detailed presentations
 Identified, shared, and adopted best practices and closing skills with other high performing
account managers
Intuit Sales "Top Achiever 2012"
SuperMedia / Idearc Media, Irving, Texas 2009-2010
Client Care Specialist
 Provided customers with a high standard of customer service through consultation and follow up
 Developed and executing sales plans to build and maintain ongoing customer relations
 Responsible for retaining and maintaining existing client base
 Welcome Calls, Payment Reminder Calls, Renewal Calls
Idearc Media / Verizon Information Services, Irving, Texas 2008-2009
Sales Manager
 Managed team of eight Media Consultants
 Managed four Media Consultants Remotely (Seattle, WA)
 Developed Media Consultants through biweekly coaching
 Responsible for bimonthly revenue goal of $12,000
 Responsible for continuous training of Media Consultants
 Successfully achieved revenue goal at 125% to budget for the past 6 months
Idearc Media/Verizon Information Services, Irving, Texas 2006-2008
Regional Account Manager/ Team Lead
Achieved targeted revenue goals through:
 Communicated effectively (written and orally) with customers
 Originated sales from self-prospecting and developed referral relationship
 Developed the proper and necessary prospect pipeline and close sufficient business within my
personal region to meet and exceed revenue goals
 Generated sales through effective prospecting, referrals, and marketing leads
 Qualified and coordinate all customers for pre-approvals and prequalification
 Advised customers on suitable advertising programs and provide price quotes
Award Winner- Tahiti Gold Trip 2008, 134 % Year To Date, 483 Units Sold
Award Winner- Bahamas Quarterly Trip 2007, 156% to Budget
ConferenceCall.com/ Intercall, Carrollton, Texas 2002-2006
Sales Executive/Team Lead
Achieved targeted revenue goals through:
 Developed and executed sales plans to build and maintain ongoing customer relations.
 Built revenue stream through increased outbound customer calls to qualify and develop accounts
to their fullest potential.
 Provided customers with a high standard of customer service through consultation and follow up.
 Converted inbound sales lead calls into new accounts and identifying high potential conferencing
customers
 Maintained complete and accurate database information
State University at Buffalo, New York- Bachelor of Science, Food Service Management.
State University at Delhi, New York- Associates of Applied Science, Hotel and Resort Management.
Walt Disney World Orlando, Florida- Management Training Program / State University College at Buffalo,
New York.

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Resume

  • 1. Rory J. Morgan 6966 S. Riviera St. Aurora, CO 80016 • (214) 558-0152 mrmo4@yahoo.com Account management, retention, sales, team lead, management and training experience. Driven to achieve excellence through dedication, leadership, and self-motivation. A strong passion to excel in business with a focus on personal performance results and meeting the diverse needs of a growing, secure company. Food Service Warehouse, Englewood, Colorado 2014-current National Accounts - Account Manager  Responsible for promoting and marketing products to qualified national account customers and growing sales of existing accounts, primarily large and chain business  Create and retain long term business relationships  Develop and manage customer relationships with large national accounts and setting the accounts overall strategic direction  Assume total responsibility for assigned accounts by developing relationships with existing accounts and grow sales  Use sales knowledge and discretion during the full sales cycle from quoting products, design services and installation  Utilize knowledge and contacts to expand revenue opportunities and increase name brand awareness at a national level  Act as a liaison between customer and company to manage details regarding services, products, and problems Trulia, Englewood, Colorado 2013-2014 Account Manager  Drove customer growth by increasing customer share of advertising budget  Exceeded monthly quotas consistently  Leveraged a consultative selling approach by promoting and selling products and services to highly engaged customers  Excelled in a fast-paced, customer obsessed environment  Communicated effectively and displayed a professional and positive demeanor  Excellent customer relationships and developed skills, exercised sound judgment, and acted responsible in the customer's and the company's best interest  Self-motivated and driven, accountable for individual results, and a flexible team player  Engaged and cross sell/up additional products to my assigned customer base  Demonstrated ability to articulate relevant information and connect product features to customer value in a concise and consultative manner  Successfully executed professional sales process and demonstrated strong closing techniques Intuit / Plano, Texas 2010-2013 Territory Account Manager  Drove awareness and education amongst Accounting Professionals through multiple channels  Ensured responsiveness you will contact individuals of varying seniority levels within each customer organization  High penetration of contacts using consultative conversations leveraging strategic questions  Pursued sales in an action-oriented manner  Moved sales toward closure using a manner that focuses prospects on action and agreements that either moves the prospect out of the sales pipeline or forward in the sales pipeline  Aligned sales presentations with customer needs
  • 2.  Closed sales with risk-adverse prospects by clearly demonstrating the value and strategic fit of targeted solutions in detailed presentations  Identified, shared, and adopted best practices and closing skills with other high performing account managers Intuit Sales "Top Achiever 2012" SuperMedia / Idearc Media, Irving, Texas 2009-2010 Client Care Specialist  Provided customers with a high standard of customer service through consultation and follow up  Developed and executing sales plans to build and maintain ongoing customer relations  Responsible for retaining and maintaining existing client base  Welcome Calls, Payment Reminder Calls, Renewal Calls Idearc Media / Verizon Information Services, Irving, Texas 2008-2009 Sales Manager  Managed team of eight Media Consultants  Managed four Media Consultants Remotely (Seattle, WA)  Developed Media Consultants through biweekly coaching  Responsible for bimonthly revenue goal of $12,000  Responsible for continuous training of Media Consultants  Successfully achieved revenue goal at 125% to budget for the past 6 months Idearc Media/Verizon Information Services, Irving, Texas 2006-2008 Regional Account Manager/ Team Lead Achieved targeted revenue goals through:  Communicated effectively (written and orally) with customers  Originated sales from self-prospecting and developed referral relationship  Developed the proper and necessary prospect pipeline and close sufficient business within my personal region to meet and exceed revenue goals  Generated sales through effective prospecting, referrals, and marketing leads  Qualified and coordinate all customers for pre-approvals and prequalification  Advised customers on suitable advertising programs and provide price quotes Award Winner- Tahiti Gold Trip 2008, 134 % Year To Date, 483 Units Sold Award Winner- Bahamas Quarterly Trip 2007, 156% to Budget ConferenceCall.com/ Intercall, Carrollton, Texas 2002-2006 Sales Executive/Team Lead Achieved targeted revenue goals through:  Developed and executed sales plans to build and maintain ongoing customer relations.  Built revenue stream through increased outbound customer calls to qualify and develop accounts to their fullest potential.  Provided customers with a high standard of customer service through consultation and follow up.  Converted inbound sales lead calls into new accounts and identifying high potential conferencing customers  Maintained complete and accurate database information State University at Buffalo, New York- Bachelor of Science, Food Service Management. State University at Delhi, New York- Associates of Applied Science, Hotel and Resort Management. Walt Disney World Orlando, Florida- Management Training Program / State University College at Buffalo, New York.