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HRMT 5140 Week Three Fall 2022.pdf

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HRMT 5140 Week Three Fall 2022.pdf

  1. 1. This is a sample text. Insert your desired text here. This is a sample text. Insert your desired text here. This is a sample text. Insert your desired text here. Human Relations HRMT 5140
  2. 2. 01 02 03 04 Questions and Review MBTI: Communication/Typewatching Group Project Overview MBTI Team Exercise Emotional Intelligence: Why, Model and Anchor 05
  3. 3. Joining CPHR • Must join by your last term in program to access the opportunity to waive the National Knowledge Exam • Recommend joining now for networking opportunities
  4. 4. Joining CPHR • To start, go to www.cphrbc.ca • Click "join now". When you use the discount code, for best results, be sure to enter it manually rather than copying and pasting... • Discount code is: KPU2022-30
  5. 5. Lessons and Mid Term Exams Lessons Reading Class Discussions Short Answer Questions Applied Check your Grade Make Sure you Complete the Entire Lesson Once Identify and describe the strengths that someone with a preference for Extraversion and Sensing would bring to a team. Describe two things you could do to create a supportive team environment for this person.
  6. 6. • How do you know when you are talking to an: • Extravert/introvert • Sensing/Intuition • Feeling/Thinking • Judging/Perceiving Adapted from: Type Talk at Work; Kroeger Otto, Janet Thuesen and Hile Rutlege; 2002. MBTI Review
  7. 7. Behavioural Cues Extraverts – Talk About it Talking rapidly Thinking out loud Interrupting Using a loud voice Introverts – Think About It Pausing before answering or giving information Speaking in short sentences Using a quiet voice Reflecting Intuition – Want the Big Picture Asking for the purpose Looking for possibilities Asking “why” questions Talking in broad terms Sensing – What Specifics Asking for step-by-step information or instructions Asking “what” and “how” questions Using precise descriptions Thinking – Look at Logical Implications Testing you or your knowledge Weighing the objective evidence Comparing the pros and cons of alternatives Checking the logic of decisions Feeling – Look at the Impact on people Striving for harmony in the interaction Talking about what they value Asking how others have acted or resolved the situation Taking other people into accounts Judging – Aim for Closure Showing impatience with long descriptions, procedures Their tone is “hurry up” Focusing on making a decision Enjoying closure Perceiving – Aim for Discovery Seeming to want “space” to make own decisions Their tone is “let’s explore” Making decisions at the last moment Enjoying looking at alternatives
  8. 8. Communication Discussion What communication challenges might the different MBTI preference pairs experience? Extraversion - Introversion Sensing - Intuition Feeling - Thinking Judging-Perceiving 2022-09-20
  9. 9. Communication and Type • Don’t assume that people want to hear what you have to say in the way you have to say it! • To communicate effectively you have to present different kinds of information, in different ways and in different amounts Adapted from: Type Talk at Work; Kroeger Otto, Janet Thuesen and Hile Rutlege; 2002.
  10. 10. Introverts/Extroverts Tips for Introverts • Look alive • Be expressive • Initiate contact • Provide feedback • Change your non-verbal communication • Practise “non-productive” conversation Tips for Extroverts • Respect Privacy • Take time to listen • Foster trust • Don’t overpower • Don’t judge
  11. 11. Adapted from: Type Talk at Work; Kroeger Otto, Janet Thuesen and Hile Rutlege; 2002. Words to Live By... • Extraverts: Your tendency is to “shoot from the lip” and talk over others. Try counting to ten and maybe saying nothing. Trust someone else to say what you thought of saying. And if he or she doesn’t, let the matter drop. Listen, listen, listen. Maybe even repeat what’s been said before adding your own thoughts. • Introverts: Your tendency is to reflect, contemplate and stay aloof, keeping your thoughts to yourself. Try blurting out a response, saying something with no intent of measuring its worth or meaning. Deliberately waste some words and be a bit redundant. Repeat: Be a bit redundant. Say it again, Sam. MBTI
  12. 12. Adapted from: Type Talk at Work; Kroeger Otto, Janet Thuesen and Hile Rutlege; 2002. Words to Live By... • Thinkers: Your tendency is to be objective and impersonal. Before making a decision, think about the other person’s point of view. Actually use their words and ask yourself, “how do I feel about what’s happening?” • Feelers: Your tendency is to want everyone to be in agreement and harmony. When disagreement erupts, try not to rescue one side or another. Push against the situation - argue for the sake of arguing. If voices are raised, no matter what, do not become intimidated. Keep saying to yourself, “it’s only an exchange of ideas, it’s nothing personal.” MBTI
  13. 13. Adapted from: Type Talk at Work; Kroeger Otto, Janet Thuesen and Hile Rutlege; 2002. Words to Live By... • Judgers: Your tendency is to want closure, organization, and schedules. Try just to let things happen. At least once a day, try to let one thing that bothers you go unattended. Work on appreciating that it may never be taken care of. Ask yourself, “will any of it make a difference a year from now?” • Perceivers: Your tendency is to have many irons in the fire and pursue endless options. Try to finish at least one thing of some importance, even ahead of schedule, if possible. Cover the bases and promise yourself not to be distracted until you reach your goal of the moment. MBTI
  14. 14. Adapted from: Type Talk at Work; Kroeger Otto, Janet Thuesen and Hile Rutlege; 2002. Words to Live By... • Sensors: your tendency is to stay grounded and keep your focus firmly on the issue at hand. Try to back off and let your imagination run wild. Generate ten positive possibilities about tomorrow or next week. • Intuitives: Your tendency is to revel in endless possibilities and enthusiastic visions of the future. Try to experience as many sensory events as you can crowd into five or ten minutes. Taste, touch, smell, see and hear the world around you without trying to find any meanings in any of it. Experience the moment. MBTI
  15. 15. Group Project 2022-09-20
  16. 16. Group 1: Garima, Amisha, Navraj, Nitish Group 2: Poonam, Atamjot, Satwinder, Kamalpreet Group 3: Khusi, Narwal, Kishanthi, Chunhua Group 4: Valerie, Jessie, Anna, Ruth Group 5: Sakshi, Jasmeen, Samridhi, Gabriela Group 6: Simranpreet, Muskan, Arshvinder Sit with your group, introduce yourself and exchange contact information
  17. 17. Group Project Overview and Due Dates 01 02 03 Develop expertise in your group. Summaries grades individually 10% October 25th Research Detailed Lesson Plan Workshop Detailed Lesson Plan 5% November 7th Develop and Deliver 15% November 22nd
  18. 18. Connection – Our Stories • Tell me about a moment you would like to live again • Tell me something about how you played as a child • Tell about a person who has had an impact on your life • Tell about something you look forward to • Tell about a talent you have and how you use it • Tell about something new you would like to do • Tell about a place that makes you feel good
  19. 19. Building Trust “No quality or characteristic is more important than trust.” “The key ingredient to building trust is not time. It is courage.”
  20. 20. § How do I influence from a position of non-authority? § How do I build emotional agility? § How do I grow my confidence and avoid the imposter syndrome? § How do I have effective difficult conversations? § How can I use meditation to enhance my HR leadership and practice? § How do I foster creativity within myself and others? § How do I foster a growth mindset in myself in others? § In cultures where the western view of emotional intelligence is not prevalent how are intra-personal excellence and inter-group relational skills framed? § How can procrastinators learn to manage their time and priorities? § How can I promote and practice work-life balance? Lottery
  21. 21. MBTI Code of Conduct Create a 1-page MBTI Code of Conduct. Select a recorder Submit your MBTI Code of Conduct in the Group Project Discussion forum
  22. 22. MBTI Code of Conduct Step 1: Introduce yourself to your team by sharing your MBTI type and one thing you want your team to know about your type Step 2: Consider the MBTI types on your team. How will you make your team effective for E/I; S/N; F/T; J/P (communication, meetings, etc.). Identify a minimum of 5 actions Step 3: Identify 2 strengths of your team that relate to your combination of MBTI types. How will you use these to your advantage? Be specific. Step 4: Identify 2 potential weaknesses (potential areas for conflict) of your team that relate to your combination of MBTI types. How will you address these proactively? Be specific.
  23. 23. Emotional Intelligence 2022-09-20
  24. 24. Week 3 Learning Blog Think back to the strengths you identified in your first blog post - how do they connect to emotional intelligence? Collect feedback - ask someone you respect what is one of your emotional intelligence strengths and what is one area of emotional intelligence you could improve on? What is one area of emotional intelligence that you'd like to improve (provide an example of how this has impacted you)? Create an EI anchor to remind you to change your behaviour.
  25. 25. EI Model
  26. 26. Week 3 Learning Blog Develop an action plan for working on this throughout the term. This plan should include a minimum of three actions you will take to improve in this area. At least one (could be more) will be a resource that you will read/watch/listen to in order to improve. The other two actions are up to you (e.g. how will you practice and use your anchor, how will you get feedback, how will you reflect on your progress). You will put your plan into practice over the term. In your final ePortfolio you will reflect on your experience and the progress you have made.
  27. 27. Week 3 Learning Blog What Makes a Good Plan? Learn • Read articles or a book • Watch a series of Ted Talks • Listen to Podcasts Do • Practice (plan this) • Accountability Partner • Use your Anchor Assess/Feedback • Reflect • Ask for Feedback
  28. 28. Creating EI Anchors A tool/symbol to help with behavioral change A reminder to go back to a feeling/a practice • A song • A person • An object • A quote
  29. 29. Creating EI Anchors 1. Select an area of EI to improve 2. As a group describe what it’s like when you aren’t at your best in this area – what are you thinking, doing, feeling; how are you impacting others, what are the outcomes, etc.? 3. Imagine what it’s like when you are at your best in this area. What are you thinking, doing, feeling; how are others impacted, what are the outcomes, etc.? 4. Select an anchor that could symbolize the way you want to behave and could serve as a reminder for you • A song, a movie, a sports team, a country, a food, an animal, a character, a saying, an object 5. Your group will share and explain the connection
  30. 30. HEAD HAND HEART Knowledge. Skills. Attitude.

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