1. Ryan Peterson
3715 155th St W Rosemount, MN 55068 612-845-4175 pete9597@stthomas.edu
Objective
Earned a Bachelors of Arts in Applied Mathematics with a minor in
Actuarial Science from St Thomas, while working at UPS to gain
valuable management experience. Ability to coach and effectively
manage employees of varying background. Able to effectively and
efficiently manage stressful situations and make concise decisions.
Strong analytical skills from mathematics background. Efficient,
Analytical, Leader
Education
 University of St Thomas, St Paul, Minnesota
 BA Applied Mathematics | 2015
 Minor in Actuarial Science
 Took courses in Probability, Theory of Interest, Financial Accounting, Computer
Programming, Statistics, and Analysis
 C++, Minitab, Java, and Excel
Experience
May 2015-Current
Co-chair of Retention Committee | United Parcel Service | Eagan, MN
Oversee Retention Committee and organize events to retain new employees. Brainstorm with
other members to create attendance reward programs that reward employees for consistent
attendance. Budget finances to ensure programs are cost effective and improve employee
turnover. Attend Bi-weekly meetings with upper management.

2. 2
Ryan Peterson
3715 155th St W Rosemount, MN 55068 612-845-4175 pete9597@stthomas.edu April 2014-
Current
Lead Front-Line Supervisor | United Parcel Service | Eagan, MN
Manage 20-30 package handlers, and their immediate supervisor. Coach both the hourly workers
as well as supervisors in order to maintain standards consistent with the UPS commitment
statement. Make decisions for the workgroup that require knowledge of the entire UPS system.
Report staffing, and maintain adequate turnover and new hire rates by properly training new
employees.
May 2012-April 2014
Front-Line Supervisor | United Parcel Service | Eagan, MN
Managed 7-10 employees on a given night. Coaching and training package handlers in safe work
methods and holding them accountable for performance, attendance, and workplace attitude.
Making cost effective decisions by minimizing hours, trucks dispatched and properly training
employees.
August 2010-May 2012
Package Handler | United Parcel Service | Eagan, MN
Loaded packages at a rapid pace while maintaining safety, quality and, production standards.
Was member of Safety Committee, as well as New Hire mentoring.Taught new employees safe
work methods and coached them on becoming stronger employees.
Awards and Acknowledgments
 Supervisor of the Month April 2013 at United Parcel Services
 Promoted to Lead Supervisor April 2014 at United Parcel Services
 Co-chair of UPS Retention Committee