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Meraka Institute



Living Lab network in Southern Africa (LLiSA)


SAFIPA conference
20 October 2011


Marlien Herselman
Chairperson: LLiSA
Presentation Outline

     •    The concept
     •    Defining LL in African context
     •    The Purpose of LLiSA and LL in LLiSA
     •    Value proposition of LLiSA
     •    What makes LLiSA a success
     •    SAFIPA supporting LLiSA




Slide 2 of 35
Slide 3 of 35
Defining LL in Africa context
    •  Living Labs are environments, a methodology or an
       approach which caters for user-driven open innovation
       within real-life rural and urban settings/communities, where
       users can collaborate with multiple committed
       stakeholders (whether NGOs, SMMEs, industrial,
       academic/research, government institutions or donors) in
       one or more locations, to become co-creators or co-
       designers of innovative ideas, processes or products
       within multidisciplinary environments.
    •  Successful deployments can result in improved processes
       or service delivery, new business models, products or
       services, and can be replicated (with necessary socio-
       cultural adaption) to improve overall quality of life and
       wider socio-economic impact (including entrepreneurship)
       in participating and other communities”.
    •  Leveraging Living Labs methodologies and Living Labs
       Networks in Africa provide an important opportunity to
       collaborate, co-create, prototype and test new products
       and services, technologies, processes, business models or
       ideas customised for developing markets
Slide 4 of 35
Purpose of LLiSA

 •  Create capacity for understanding,
    establishing and developing LL activities in
    Southern Africa
 •  Support Living Labs in Southern Africa
 •  Facilitate local and international collaboration
    and linkages
 •  Links developers, research organizations,
    industry and government together for
    advancing regional LL activities
Slide 5 of 35
2006                     2007                   2008                 2009                2010              2011

   1      Meraka visit to         Meraka researchers      1st living lab         LLiSA official      Provincial road   2nd Annual
          Europe                  invited by Telematica   practitioners          launch                  shows         Conference focus
                                  Instituut               workshop held in                           along with            on
                                                                  RSA                                    SAFIPA            sustainability
                                                          (Ingrid Mulder, Daan                                             and funding
                                                          Velthausz)


   2.     Telematica Instituut    Establishment of        Living Lab research    Establishment of    Living Labs       MoA between
          visit to South Africa   Living Labs Research    agenda (draft)               the           evaluation        ENOLL and
                                  Group at CSIR,                                 Board of LLiSA      (conducted by        LLiSA
                                  Meraka Institute                                                        Deon)


   3.                                                     Living Lab research    1st annual          Living Labs       Web 2.0 for
                                                          plan (short, medium          conference    Business Plan          LLiSA
                                                          & long term goals)                                           llisa.net

   4.                                                     C@R meeting,           1st international   COFISA closing    Living Labs @
                                                          Prague                 online journal        conference      IST Africa
                                                                                 Article published                     Conference 10
                                                                                                                            May

   5.                                                     Living Labs tour in    LLiSA branding                        Incubation of new
                                                          Finland (funded by     completed                                 LL & toolkit,
                                                          COFISA)                                                          comm
                                                                                                                           strategy
   6.                                                     Sekhukhune LL          Siyakhula LL                          LLiA task force &
                                                          accepted as ENOLL      Accepted as                               white paper;
                                                          member                 ENOLL member                          Paper on LL &
                                                                                                                           design
                                                                                                                           research to
                                                                                                                           journal




Slide 6 of 35
Living Labs in LLiSA




Slide 7 of 35
Data of LL in LLiSA




Slide 8 of 35
Value proposition of LLiSA
•     Context we can provide – specific rural communities – poverty reduction – skills development
      – from a SA rural perspective
•     Network with NGOs, local municipalities, government, HEI, industries, SMMEs, community
      representatives
•     Lessons on scalability, impact & evaluation
•     Guidelines on setting up and maintaining LL – lessons, experience gained (toolkit)
•     Allow communities access to new innovation creation (co-creation) as they are drivers of the
      process
•     Trust relationships, diversity of network, community owned
•     Quality feedback on community engagement with new ideas, inventions and innovations
•     Access to depth of network and wide range of customer base
•     Support to SMMEs on valuable lessons learnt and best practices
•     Can provide links between different projects within LL
•     Credible network with lot of members and access to communities to test products and do
      research collaboratively
•     Technological products & success: JAMiiX, baseline studies, feasibility needs assessment
      framework
•     Grew together: sponsored workshops, outsource case studies to NWLL, Communication
      strategy and webpage (RLabs), workshop hosting (Rlabs & Siyakhula)



     Slide 9 of 35
What makes LLiSA a success?

   •  Hosting entity – independent (Meraka)
   •  LLiSA board – insight & transparency with portfolios, broad representation
   •  Using specific community focus with DI and CI as key area for comparing and
      collaboration in Africa & international
   •  Use our small entity as a strength to get work done & leverage LL expertise
   •  Have regular face-to-face interactions and workshops with specific focus/
      theme
   •  Focus on successes of existing LL – best practices/replication and why LL fail
      – also product testing between LL
   •  Research LL from all angles
   •  Share networks, knowledge & skills transfer & ideas, replication of models
   •  Databases of users, industry involvement, stakeholder maps and unique
      focus of LL
   •  Write collaborative & scientific papers
   •  Market LL to each other and to potential funders/partners
   •  Uniqueness of each LL focus = contributions not only on ICT
   •  Established and new LL – part of network

Slide 10 of 35
SAFIPA support to LLiSA
 •  Strengthen and market concept as solution to innovation in
    SA
 •  Collaborating with experts in ENoLL and Finnland
 •  Workshops on specific themes and to bring all stakeholders
    together
 •  LL to co-create and collaborate across SA
 •  White Paper on growing LL into Africa
 •  Visit ENoLL on logistical issues (share best practices) -
    MoU
 •  Develop toolkit to set-up and grow LLs
 •  Develop social media type webpapge
 •  Provide leadership on LL activities
 •  Support new and established LL
 •  Evaluation of LLs
 •  Scientific papers
Slide 11 of 35
Slide 12 of 35
Thank You




Slide 13 of 35

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Living Lab network in Southern Africa (LLiSA) - Marlien Herselman

  • 1. Meraka Institute Living Lab network in Southern Africa (LLiSA) SAFIPA conference 20 October 2011 Marlien Herselman Chairperson: LLiSA
  • 2. Presentation Outline •  The concept •  Defining LL in African context •  The Purpose of LLiSA and LL in LLiSA •  Value proposition of LLiSA •  What makes LLiSA a success •  SAFIPA supporting LLiSA Slide 2 of 35
  • 4. Defining LL in Africa context •  Living Labs are environments, a methodology or an approach which caters for user-driven open innovation within real-life rural and urban settings/communities, where users can collaborate with multiple committed stakeholders (whether NGOs, SMMEs, industrial, academic/research, government institutions or donors) in one or more locations, to become co-creators or co- designers of innovative ideas, processes or products within multidisciplinary environments. •  Successful deployments can result in improved processes or service delivery, new business models, products or services, and can be replicated (with necessary socio- cultural adaption) to improve overall quality of life and wider socio-economic impact (including entrepreneurship) in participating and other communities”. •  Leveraging Living Labs methodologies and Living Labs Networks in Africa provide an important opportunity to collaborate, co-create, prototype and test new products and services, technologies, processes, business models or ideas customised for developing markets Slide 4 of 35
  • 5. Purpose of LLiSA •  Create capacity for understanding, establishing and developing LL activities in Southern Africa •  Support Living Labs in Southern Africa •  Facilitate local and international collaboration and linkages •  Links developers, research organizations, industry and government together for advancing regional LL activities Slide 5 of 35
  • 6. 2006 2007 2008 2009 2010 2011 1 Meraka visit to Meraka researchers 1st living lab LLiSA official Provincial road 2nd Annual Europe invited by Telematica practitioners launch shows Conference focus Instituut workshop held in along with on RSA SAFIPA sustainability (Ingrid Mulder, Daan and funding Velthausz) 2. Telematica Instituut Establishment of Living Lab research Establishment of Living Labs MoA between visit to South Africa Living Labs Research agenda (draft) the evaluation ENOLL and Group at CSIR, Board of LLiSA (conducted by LLiSA Meraka Institute Deon) 3. Living Lab research 1st annual Living Labs Web 2.0 for plan (short, medium conference Business Plan LLiSA & long term goals) llisa.net 4. C@R meeting, 1st international COFISA closing Living Labs @ Prague online journal conference IST Africa Article published Conference 10 May 5. Living Labs tour in LLiSA branding Incubation of new Finland (funded by completed LL & toolkit, COFISA) comm strategy 6. Sekhukhune LL Siyakhula LL LLiA task force & accepted as ENOLL Accepted as white paper; member ENOLL member Paper on LL & design research to journal Slide 6 of 35
  • 7. Living Labs in LLiSA Slide 7 of 35
  • 8. Data of LL in LLiSA Slide 8 of 35
  • 9. Value proposition of LLiSA •  Context we can provide – specific rural communities – poverty reduction – skills development – from a SA rural perspective •  Network with NGOs, local municipalities, government, HEI, industries, SMMEs, community representatives •  Lessons on scalability, impact & evaluation •  Guidelines on setting up and maintaining LL – lessons, experience gained (toolkit) •  Allow communities access to new innovation creation (co-creation) as they are drivers of the process •  Trust relationships, diversity of network, community owned •  Quality feedback on community engagement with new ideas, inventions and innovations •  Access to depth of network and wide range of customer base •  Support to SMMEs on valuable lessons learnt and best practices •  Can provide links between different projects within LL •  Credible network with lot of members and access to communities to test products and do research collaboratively •  Technological products & success: JAMiiX, baseline studies, feasibility needs assessment framework •  Grew together: sponsored workshops, outsource case studies to NWLL, Communication strategy and webpage (RLabs), workshop hosting (Rlabs & Siyakhula) Slide 9 of 35
  • 10. What makes LLiSA a success? •  Hosting entity – independent (Meraka) •  LLiSA board – insight & transparency with portfolios, broad representation •  Using specific community focus with DI and CI as key area for comparing and collaboration in Africa & international •  Use our small entity as a strength to get work done & leverage LL expertise •  Have regular face-to-face interactions and workshops with specific focus/ theme •  Focus on successes of existing LL – best practices/replication and why LL fail – also product testing between LL •  Research LL from all angles •  Share networks, knowledge & skills transfer & ideas, replication of models •  Databases of users, industry involvement, stakeholder maps and unique focus of LL •  Write collaborative & scientific papers •  Market LL to each other and to potential funders/partners •  Uniqueness of each LL focus = contributions not only on ICT •  Established and new LL – part of network Slide 10 of 35
  • 11. SAFIPA support to LLiSA •  Strengthen and market concept as solution to innovation in SA •  Collaborating with experts in ENoLL and Finnland •  Workshops on specific themes and to bring all stakeholders together •  LL to co-create and collaborate across SA •  White Paper on growing LL into Africa •  Visit ENoLL on logistical issues (share best practices) - MoU •  Develop toolkit to set-up and grow LLs •  Develop social media type webpapge •  Provide leadership on LL activities •  Support new and established LL •  Evaluation of LLs •  Scientific papers Slide 11 of 35