Measuring True Process Yield using Robust Yield Metrics
Trade union defying Settlement - What to do
1. One Non Signatory union Defies
settlement
What to do…..?????
Presented By
B Keerthi Naragoni
Sawan Kumar Patel
2. Situation…..
• There is a settlement occurred between the
Management and Recognized Trade Union.
• After all the proceedings are carried out, one Non
Signatory Union defies or resists openly to the
settlement.
• From an HR manager point of view what are the
steps to be taken further………
3. Probable solutions
1. These union do not have any right to resist
against the settlement
2. They should have participated in collective
bargaining.
3. Even after they are resisting, they have to
register themselves as trade union.
4. Personal Aspects
The personality of HR manager and the way he tackles
the situation ….
• Be calm :- Calmly accept the situation
• Show Respect :- Don’t dishonor the person. Attack
the situation, not the person
• Be Magnanimous :-
Conflict = Little real problem + Much pride at stake
5. Personal Aspects…..
• Discuss :- Put yourself in other’s Shoe and debate
• Be Rational :- Don’t perceive, find the reason
• Acknowledge Emotions :- Think about emotions
influencing the disagreement
• Displacement :- Don’t let anger displace attention to
other factors
6. Personal Aspects…..
• Think Creatively :- Suggest solutions which are
rejected earlier by others
• Change the Wording :- The words of may be the
reasons , so modify
• Compromise :- As majority is agree,compromise for
the minors
• Build trust :- Takes time but once established,
constitutes to goodwill
7. Legal Aspects
• Mediation :- Mutual third party consults with those
defying settlement and tries to resolve
• Conciliation :- Discussion in front of ALC
• Adjudication :- Resolved in tribunal courts
• Arbitration :- Third person s chosen as arbitrator and
his verdict is considered final
8. NEXT…..
Most problems change over time. They change
• As circumstances change
• Attitude of people change
• Heat dies down
• Other matters become more prominent
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