Question paper for MBA 2nd year.

1. Roll No
PGDM End Trimester Examination, Aug 2022
Batch 2020-22, Term: VI
Code: DM 603
Management of Technology and Changes
Max Marks: 30 Time:1.5 Hours
Section A
Attempt any two questions (2 x 3.5 = 7)
1. What is technology management and why it is so
important?
2. What is the role of various government organizations in
technology development in Indian context? Why co-
operation between government and industry is important
in case of developing nations
3. Discuss the need of intellectual property right.
Section B
Answer all questions (5 x 1 = 5)
MCQ section; (True/ false) and MCQ
State True of False
4. Technology is creating goods or providing services using
knowledge, processes, methods and systems. (True/False).
5. Technology superiority would produce a successful
business. (True/False)
6. Creative destruction is when new technologies obsolete old
technologies. (True/False)
7. Technology is not responsible for a great deal of the
progress of the human race. (True/False)

2. Choose the correctanswer
8. Salient features of technology are as below except:
a) Change
b) Widespread effects
c) Self-reinforcing
d) Not complex
9. This technology is in pre-commercialization
a) Old technology
b) Emerging technology
c) New technology
d) High technology
10. What is the role of technology in an organization?
a) Providessustainablecompetitive advantage
b) Reducesproductivity
c) Create Profits
d) Protectfromobsolescence
Section C
Write short Notes on any four (4X2=8)
11. Technology Diffusion and absorption.
12. Human aspects in Technology Management.
13. Global trend in technology management.
14. Change Management
15. Technology Transfer
Section D
CompulsoryQuestion
Answer the following: (1X5=5)
16. CASE: DENTAL SPA
Woulda warm paraffinhandtreatmentduringyourdental cleaningor
dental treatmentputyouat ease andmake the processmore bearable?
That is the ideabehindthe new“dental spa”servicesopeninginmajor
citiesthroughoutthe USA.
Beyondclaimingmusicandcomfortable chairsandflatscreenTVs
mountedonthe ceilingwith soundfromthe noise- cancelling
headphonesthatblockunpleasantdental noises, footscrubs, pedicures,
or otherspa servicesare sometimespossibleatthe same time.Two
majortrendshave helpedfuel the growthof dental spas:improvingthe
painful associationsof dentistryandincreasedcosmeticfocusof
dentistrythatgoesalongwithotherspatreatments.
Questions
1. Which one of the three newservice requirementswould a dental spa
least likely pass: service fit, operational fit or financial impact? Why?
2. What are some of the mainareas of complexityanddivergence inthis
kind of operation relative to the standard dental clinic?
Section E
Answer any one of the following: (1X5=5)
17. Technological leadership and followship.
18. Social issues in Technology Management.
19. Technological Forecasting and Business Performance